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NEW RELEASE  MadCap Flare 2022 Adds New Micro Content Features, SEO Updates,
Editor Improvements & More

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MadCap Authoring and Management System

A Complete Solution Supporting the Entire Content Development Lifecycle



MadCap Flare

Cutting-edge Technical Authoring
and Publishing



MadCap Central

Cloud-based Editing, Publishing, Project and Content Management


Product Workflow Summary Additional Supporting Products



Products Summary

By Use Case

Technical Documentation

Technical Documentation, Self-Service Support Sites and Online Help, Knowledge
Bases and More

Policies & Procedures, API and SDK Documentation

Medical, Regulatory and Compliance Documents

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Training Manuals and eLearning Guides

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Solutions Overview

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Life Sciences, Healthcare & Pharmaceutical

Consumer Goods & Retail

Software & Technology

Energy, Manufacturing & Mining

Telecommunications

Financial, Banking Services & Business Services

Industries Overview

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Certified Training

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Translation and Localization

Reach Global Audiences with MadTranslations


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Services Overview

Free Introductory Training

Get started immediately with free web-based MadCap Flare and MadCap Lingo
introductory training courses

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Jet Linx ROI Case Study

Jet Linx Reduces Production Time of FAA-compliant Online and PDF Manuals from 3
Weeks to 3 Days

Videos & Tutorials Newsletter Webinars Project Templates Blog Plugins,
Utilities, & API Docs MadWorld Conferences White Papers & Recommended Books
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The #1 resource for connecting MadCap Flare job seekers with organizations
worldwide

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THE #1 SOLUTION FOR TECHNICAL DOCUMENTATION AND LEARNING & DEVELOPMENT.

Our cutting-edge technical authoring and publishing solutions give organizations
like Rivian, Fitbit and Sony the edge in creating advanced technical
documentation and learning & development programs.

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NEXT GENERATION AUTHORING AND PUBLISHING THAT DELIVERS RESULTS.

Drive more value for your organization with cutting-edge solutions to streamline
the development of technical documentation, eLearning courses, training guides,
knowledge bases and more.

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OUR CUSTOMERS LOVE WHAT WE OFFER. YOU WILL TOO.

"MadCap Flare saves time and money. We can tweak every little detail making sure
that the look and feel between PDF documents and online content is completely
the same."

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CREATE STATE-OF-THE-ART DOCUMENTATION AND ENGAGING LEARNING & DEVELOPMENT
PROGRAMS – ALL FROM A SINGLE SOURCE.

A modular approach to content development makes it easy to reuse common content
through your deliverables, while advanced multi-channel publishing ensures your
content is accessible on any platform or device.

Reduce Project Time

Reduce project time by more than 50% with advanced content reuse and
multi-channel publishing.

Cut Translation Costs

Cut translation costs by more than 30% with streamlined translation workflows.

Improve Self-Help

Improve self-help and reduce technical support demands with searchable, modern
user experiences for any device or platform.

Improve Content Consistency

Improve content consistency with content updates managed at the source level and
reflected across all deliverables.

View MadCap Value Proposition


PROVEN, TESTED, TRUSTED.

> MadCap Flare makes it so easy to produce separate outputs using the same
> topics, helping us to support different groups of users with minimal effort
> and maximize productivity at the same time.

Yvonne Baynash Information Engineering Manager


Read Success Story

> MadCap Central’s analytics have been really helpful in discovering which
> topics are the most popular. I can really focus on those topics and make sure
> I keep them easily searchable and updated. We didn't have anything like that
> in the other software.

Michelle Malick Instructional Designer and Learning Systems Support


Read Success Story

> One of our products might have five applications supporting it, and the HTML5
> output and search with MadCap Flare allow us to more easily put all that
> information in one place and help customers find it.

Jenni Christensen Training and Technical Documentation Manager


Read Success Story

> MadCap Flare’s integration with Git is fantastic. We can see every single
> change to content, where it was interjected and why. This has allowed us to
> track down discrepancies, make a change, and then get FAA approval to fly a
> plane with a content change the next day.

Chris Bradley Director of Publications & BCP Coordinator


Read Success Story

> The ability to publish knowledge articles into our Salesforce® communities 30%
> faster with MadCap Flare and MadCap Connect for Salesforce® is significant
> when you consider that we have over 700 articles.

Ryan Nicholson Director of Content and Training


Read Success Story

> MadCap Flare stood out for its usability, single-sourcing, support for
> integrating with everything, and the ability to create gorgeous
> state-of-the-art documentation.

Olga Gomonova Head of Client Enablement


Read Success Story



STREAMLINED CONTENT DEVELOPMENT WORKFLOWS
THAT REDUCE TRANSLATION COSTS.




CHOOSE YOUR SOLUTION

Industry leading solutions for tech docs and learning & development programs to
scale your business.

MadCap AMS

The MadCap Authoring and Management System (AMS) combines the power and security
of on-premises authoring with the convenience of the cloud to provide a complete
solution for content developers.

Learn More

MadCap Flare

MadCap Flare is a powerful content management application used to create,
manage, and publish content in a wide variety of formats, languages, and
devices.

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MadCap Central

MadCap Central provides a secure cloud-based content and project management
environment integrated with powerful on-premises authoring and publishing.

Learn More



WRITE ONCE, PUBLISH ANYWHERE.

Web

Print

Desktop

Mobile

LMS & LRS

Responsive HTML5    |    Adobe® PDF    |    Microsoft® Word    |    Clean XHTML
   |    Salesforce®    |    Zendesk®    |    ServiceNow®    |    EPUB

Responsive HTML5

Adobe® PDF

Microsoft®Word

Clean XHTML

Salesforce®

Zendesk®

ServiceNow®

EPUB

> The whole experience for users is much more intuitive. From a beautiful,
> modern documentation website to localized content and an intuitive knowledge
> base, MadCap Software has helped enable us to create an inviting,
> best-in-class experience for our customers.

KELLIE FREEMAN Principal Technical Writer

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MAKE THE SWITCH TO MADCAP SOFTWARE TO SAVE TIME AND REDUCE DEVELOPMENT COSTS




SWITCHING FROM WORD?

Learn How MadCap Software Streamlines Content Development.

Learn More


WHY CONTENT TEAMS CHOOSE MADCAP SOFTWARE TO DELIVER RESULTS.

Industry: Security

Illumio Chooses MadCap Flare Over DITA

> It used to take four team members up to 10 hours a day to publish a guide for
> a new product release, up to 40 hours total. Now a single technical writer at
> Illumio can use MadCap Flare to handle the entire guide creation and update
> and push it out on the portal all in an afternoon.

Katherine MorganDirector, Technical Publications
85%
Decrease

Illumio reduced the time to deliver new product guides from 40 hours to 6 hours
to keep pace with new product releases.

View Customer Success Story

Industry: Aviation

Jet Linx Speeds Delivery of FAA-Approved Operations Manuals

> With MadCap Flare, we could create manuals that are far more advanced than
> what our industry is used to in three days and at a fraction of the cost. I’ve
> been working with Flare for a long time, and there is so much you can do with
> it; the possibilities are endless.

Chris BradleyDirector of Publications & BCP Coordinator
86%
Decrease

Jet Linx reduced the time to produce FAA-compliant manuals from 3 weeks to 3
days.

View Customer Success Story

Industry: Software

Apteco Reduces Customer Support Calls and Translation Costs

> In the past, we’d produce a document in Microsoft® Word and then send it to
> the German team to translate, and that would take weeks. Now I just use MadCap
> Central to send snippets of the Flare content that are new or have changed,
> and we get the translations back in one or two days.

Tony DzumagaTechnical Author
92%
Decrease

Apteco reduced the time to translate content from English to German down from
weeks to 2 days or less.

View Customer Success Story



OUR CUSTOMERS LOVE WHAT THEY CAN ACHIEVE WITH OUR SOLUTIONS.

> “Single sourcing for instructional design is incredibly useful.”

Rachel S.Educational Specialist

> “For me, there's no better publishing tool for technical writers.”

Sean B.Senior Technical Writer

> “Powerful tool delivers maximum features for a reasonable price.”

Kate MontressorSr Technical Documentation Manager


> “Single sourcing for instructional design is incredibly useful.”

Rachel S.Educational Specialist

> “For me, there's no better publishing tool for technical writers.”

Sean B.Senior Technical Writer

> “Powerful tool delivers maximum features for a reasonable price.”

Kate MontressorSr Technical Documentation Manager
Read More Testimonials

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