support.ancestry.com Open in urlscan Pro
104.18.39.182  Public Scan

Form analysis
1 forms found in the DOM

POST

<form id="fileUploadForm" enctype="multipart/form-data" method="post" target="fileUploadIframe"><input type="file" id="fileSelector" name="file" style="display: none;"><input name="filename" type="hidden"></form>

Text Content

Loading
×Sorry to interrupt
CSS Error

Refresh
Skip to Main Content

AncestrySupport
 * Home
 * Home
 * Trees
   
 * Search
   
 * DNA
   
 * Support Topics
   
 * More
   


Expand search
Search
 * Search
   ""
   


Close search
Sign In
HomeMobile


ANCESTRY HINTS®

JAN 24, 2022•KNOWLEDGE

Article Body

Ancestry Hints® can help you find more ancestors and fill in details about the
family members you know about. For help with hints that are attached to the
wrong person, see Hints for the Wrong Person. To learn about potential mothers
and potential fathers in a tree, see Potential Mother and Father Hints. To find
out how your hints are updated, see How Ancestry Hints® are Updated. 

These databases are included in hints, which provide basic information from our
most-viewed records:

 * Census records
 * Birth, marriage, and death records
 * Public family trees

 


WHERE TO FIND HINTS


FOR ONE PERSON:

Hints in your tree appear as leaves  or as a potential mother or father.

From a browser

 1. In your tree, click on someone with a leaf hint.
 2. In the top-right corner of the opened card, click the number of hints.

 

From the app

 1. Open a tree and tap someone with a leaf hint. 
 2. Tap View Profile.
 3. Tap Hints.

 


FOR A WHOLE TREE: 

When you have new hints for a family tree, you'll see a red dot next to the leaf
shaped hint icon in the navigation bar.
 
From a browser
 1. In the top-right corner of any Ancestry page, click the hint   icon shaped
    like a leaf. 
 2. At the bottom of the drop-down menu, click See all recent hints in and
    choose a Family Tree.

Or

 1. From a tree, in the toolbar on the left, click the hint icon shaped like a
    leaf.

 

From the app
 1. In the bottom left corner of your screen, tap Discover.
 2. In the top-right, tap the hint icon shaped like a leaf to see all hints for
    your tree. To view hints for another tree, see Switching Between Trees in
    the Ancestry® App.

 


VIEWING HINTS

From the app
 1. Tap someone in your tree with hints and choose View Profile.
 2. Tap Hints.
 3. Tap a hint to examine it.
 4. Compare the new information on the left to the information in your tree on
    the right. To add the new information to your tree, tap Yes.
 5. If prompted, select others in your tree to add the new information to.
    Selecting someone who has a "New" tag by their name will add that person to
    your tree as a new person. (Tap Details (iOS) or  (Android) to compare the
    information for that person and select or deselect each fact. Tap Save
    Record (iOS).)
 6. Tap Save.


From a browser

 1.  Click on a person in your tree whose hints you want to view.

 2.  In the card that appears, click on the number of hints .

 3.  To compare the information in the hint to the information in your tree,
     click Quick Compare on a hint. This will show the information listed side
     by side.
     
     

 4.  To see more details about a hint, or to accept the hint, click Review

 5.  In the panel that appears on the right, click Compare details if you want
     to compare the information in the record to the information in your tree
     again. To expand the panel, click the left-facing arrow on the left side of
     the panel.
     
                    
     
     This panel will stay open even if you click on another tab in the person's
     profile, so you can compare information to the information in their
     profile. To collapse the panel, click the right-facing arrow.
     
             

 6.  At the bottom of the side panel, click Yes to accept the hint (and add the
     information in it to your tree), No to reject it (if the record does not
     seem to be for the person in your tree), or Maybe to save the hint for
     later.
     
                 

 7.  If you click Yes to accept a hint, you'll see the facts in the record in
     the left column, and the facts in your tree in the right column. If a fact
     in a record differs from a fact in your tree, you'll see under the fact. If
     the record has a fact that's not in your tree, you'll see under the fact.
     To change the information in your tree, click on any fact and edit it, or
     click Edit all to make all facts editable.
     
                 

 8.  At the bottom of the panel, click Next.

 9.  To add people to your tree who were listed in the record, check the box
     next to their names. The people who aren't already in your tree will say
     next to them. When you check a new person, both columns will show the same
     information (because all the information from the record is being added to
     the person in your tree).

 10. If you select someone who's already in your tree, you'll see the facts from
     the record on the left, and the facts in your tree on the right. To change
     a fact in your tree to match the fact in the record, check the box beside a
     fact.
     
                

 11. Once you've gone through everyone on the page, click Save to tree at the
     bottom of the panel. The people and facts you added and changed will now be
     in your tree.  

 


FINDING UNDECIDED OR IGNORED HINTS

When you click or tap Maybe for a hint, the hint goes to the Undecided tab. When
you click or tap Ignore or No for a hint, the hint goes to the Ignored tab.

 

From the Ancestry app on your phone or tablet

 1. Tap someone in your tree > tap View Profile > tap Hints.
 2. iOS: At the bottom of your screen, tap Undecided or Ignored. Android: At the
    top of your screen, tap New Hints and select Undecided Hints or Ignored
    Hints.
 3. Tap a hint to view the details. (Android: tap the hint again.) To add
    ignored or undecided hints to your tree, tap Yes and follow the on-screen
    steps.


From a browser

 1. Click on someone in your tree > Profile > Hints tab.
 2. Right beneath the Hints tab, you'll see New, Undecided, Ignored, and
    Accepted. Click on the type of hint you'd like to view.

         

 


TURNING SOME HINTS ON OR OFF

To help with your family history research, we automatically compare your tree
against popular records, photos, and other members’ trees. If we find a possible
match, we send you a hint.

While you can’t turn off all hints, you can stop receiving hints from other
members’ trees and hints about potential relatives.
 
 1. In the top-right corner of Ancestry, click your Profile and select Account
    Settings.
 2. On the left, click Trees.
 3. Scroll to the bottom, and under Hint Notifications, click the type of hint
    you'd like to change.
    * Member tree hints are hints from trees submitted by other Ancestry
      members.
    * Potential relatives not yet in your tree are hints about people who may
      belong in your tree.
 4. Toggle the switch to turn those hints "On" or "Off.”
 5. Click Save.

 

Remaining hints can be ignored or dismissed individually by clicking
“Undecided,” “Ignore,” “No,” or “Reject.”

 


CHOOSING WHICH TREES YOU RECEIVE NEW HINT NOTIFICATIONS FROM

When you receive new hints, a red dot appears on the leaf icon in the navigation
bar at the top of the page. You can choose which of your trees you get these new
hint notifications for.
 
 1. In the top-right corner of Ancestry, click your Profile and select Account
    Settings.
 2. On the left, click Trees.
 3. Scroll to the bottom, and under Hint Notifications, click New hint indicator
    at top of page.  
 4. Choose the trees you want to see new hint notifications from by checking and
    unchecking boxes.
 5. Click Save.


To manage the email and push notifications you receive from Ancestry about
hints, see Subscribing to and Unsubscribing from Emails and Push Notifications.

 


SAVING HINTS AS ALTERNATE FACTS

Sometimes, information in a record or another tree will conflict with a fact in
your tree. When you add something to your tree that comes with conflicting
information, you can decide which fact to keep—the new one, or the one you had.
You could also keep both, making one of the facts primary and saving the other
as alternate information. To learn about saving alternate facts, see Alternate
Information in Family Trees.

 


UNAVAILABLE HINTS

A hint becomes unavailable when its source is removed from Ancestry® or made
private. When you try to view a pending hint that comes from a source that’s
been deleted or made private, the hint will say, “This hint is no longer
available.” Hints that fall into this category will eventually be deleted but
can cause confusion in the meantime. We're working to reduce the time it takes
to remove these hints after the original source is deleted or made private. For
more information about unavailable hints, see our article about unavailable
hints.

 


FREQUENTLY ASKED QUESTIONS

Will I keep getting new hints?
Yes, new hints will continue to appear as we add more content or you update your
family tree. Learn more about How Ancestry Hints® are Updated.

Can I turn off or opt out of all Ancestry Hints?
No. It’s not possible to turn off or opt out of all Ancestry Hints at this time.

How do I hide or remove all Ancestry Hints?
You can’t hide or remove all Ancestry Hints at once, but you can ignore or
dismiss them individually by clicking “Undecided,” “Ignore,” “Reject,” or “No.”

How do I turn off email and push notifications about Ancestry Hints?
To manage the email and push notifications you receive from Ancestry about
hints, see Subscribing to and Unsubscribing from Emails and Push Notifications.

Title
Ancestry Hints®
URL Name
Ancestry-Hints
Article Body Two

Family TreesMobileGetting Started With Family Trees



WAS THIS ARTICLE HELPFUL?





Choose a general reason
-- Choose a general reason --


Description

Submit



RELATED ARTICLES

 * Ancestry Hints® for the Wrong Person
 * How Ancestry Hints® are Updated
 * Unavailable Ancestry Hints®
 * Potential Mother and Father Hints
 * Common Ancestors with DNA Matches


TRENDING ARTICLES

 * Canceling a Membership
 * Family Relationship Terms
 * List of AncestryDNA® Regions
 * Resetting a Forgotten Password
 * AncestryDNA® ThruLines®




Don't see what you're looking for?


Contact us
Live chat:Help

0DB15000000TNIa

 * Ancestry
 * Ancestry Blog
 * Gift Memberships
 * Careers
 * Select language:
   English (EN)
   English (EN)Español (ES) *
   
   * We're still translating some content.

 * © 1997-2023 Ancestry
 * Corporate Information
 * Privacy
 * Terms and Conditions
 * CCPA Notice at Collection
 * Patent



Loading