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Submitted URL: http://cgi.f-secure.com/cgi-bin/search.cgi?ul=v-descs&q=Heuristic.HEUR/Agent.B2
Effective URL: https://www.f-secure.com/v-descs/heuristic.shtml
Submission: On May 13 via manual from IE — Scanned from GB
Effective URL: https://www.f-secure.com/v-descs/heuristic.shtml
Submission: On May 13 via manual from IE — Scanned from GB
Form analysis
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Here are the instructions how to enable JavaScript in your web browser. * Community -------------------------------------------------------------------------------- * User Guides -------------------------------------------------------------------------------- * Support * Threat Descriptions * Classification Guide * Classifying Potentially Unwanted Applications (PUAs) * Terminology * General Removal Instructions * Articles * Dealing with passwords * Securing the browser * Botnet * Crypto-ransomware * Denial of Service (DoS) * Detection * Exploit kit * Virus * Trojan * Vulnerability * Worm HEURISTIC Classification Category: Malware Type: Other Platform: W32 Aliases: HEUR/APC, Heuristic, Gen:Heur, Gen:Trojan.Heur, Memscan:[variant], Deepscan:generic.malware SUMMARY This heuristic detection indicates that the program or file contains instructions for harmful actions, or behaves similarly to known harmful programs. Security programs use heuristic detections to identify programs or files that can perform harmful actions. If you suspect the program or file has been incorrectly identified, go to: Removal: Suspect a file is incorrectly detected (a False Positive)?. REMOVAL * Automatic action * Suspect a file is incorrectly detected (a False Positive)? AUTOMATIC ACTION Based on the settings of your F-Secure security product, it will either move the file to the quarantine where it cannot spread or cause harm, or remove it. SUSPECT A FILE IS INCORRECTLY DETECTED (A FALSE POSITIVE)? A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also: * Check for the latest database updates First check if your F-Secure security program is using the latest detection database updates, then try scanning the file again. * Submit a sample After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis. NOTE If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it. * Exclude a file from further scanning If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product. Note You need administrative rights to change the settings. For more Support Community Find the latest advice in our Community. User Guide See the user guide for your product on the Help Center. Contact Support Chat with or call an expert for help. Submit a sample Submit a file or URL for further analysis. TECHNICAL DETAILS During a scan, the F-Secure security product will examine each file for instructions in its code that are either: * Associated with harmful behavior or * Are not normally seen in legitimate files or software If suspect code is found during the scan, it will trigger a heuristic detection. While there are many heuristic detections to identify a wide range of harmful actions, the following are most commonly reported: Gen:Heur The file or program contains instructions for potentially harmful behavior. Gen:[Trojan].Heur The file or program contains instructions or performs actions that match those of a known harmful program (for example, a trojan). Memscan:[variant], Deepscan:generic.malware When the file or program was examined in a sandbox, it loaded potentially harmful commands in the sandbox's memory. Once a heuristic detection has been triggered, the security product will either block the file from running, move it to the quarantine where it cannot spread or cause harm, or remove it. 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