Submitted URL: https://www.support.lum-net.ch/
Effective URL: https://lumnetsystems.freshdesk.com/support/tickets/new
Submission: On July 31 via automatic, source certstream-suspicious — Scanned from CH

Summary

This website contacted 11 IPs in 3 countries across 8 domains to perform 27 HTTP transactions. The main IP is 3.123.59.223, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is lumnetsystems.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on January 14th 2024. Valid for: a year.
This is the only time lumnetsystems.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2a00:d70:0:b:... 29097 (HOSTPOINT-AS)
13 3.123.59.223 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 3.5.134.101 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 18.66.122.33 16509 (AMAZON-02)
1 142.250.186.35 15169 (GOOGLE)
1 13.35.58.53 16509 (AMAZON-02)
2 52.58.205.168 16509 (AMAZON-02)
1 13.35.58.109 16509 (AMAZON-02)
27 11
Apex Domain
Subdomains
Transfer
13 freshdesk.com
lumnetsystems.freshdesk.com
1 MB
4 gstatic.com
fonts.gstatic.com
www.gstatic.com
257 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 79650
cdn.freshdev.io — Cisco Umbrella Rank: 106732
25 KB
3 recaptcha.net
www.recaptcha.net — Cisco Umbrella Rank: 1812
1 KB
2 freshworks.com
marketplace-euc.freshworks.com — Cisco Umbrella Rank: 216907
484 B
1 amazonaws.com
s3.eu-central-1.amazonaws.com
2 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
1 lum-net.ch
www.support.lum-net.ch
109 B
27 8
Domain Requested by
13 lumnetsystems.freshdesk.com lumnetsystems.freshdesk.com
3 fonts.gstatic.com fonts.googleapis.com
3 www.recaptcha.net lumnetsystems.freshdesk.com
www.gstatic.com
2 marketplace-euc.freshworks.com lumnetsystems.freshdesk.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 static.freshdev.io lumnetsystems.freshdesk.com
1 www.gstatic.com www.recaptcha.net
1 s3.eu-central-1.amazonaws.com lumnetsystems.freshdesk.com
1 fonts.googleapis.com lumnetsystems.freshdesk.com
1 www.support.lum-net.ch 1 redirects
27 10

This site contains links to these domains. Also see Links.

Domain
lum-net.ch
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M03
2024-01-14 -
2025-02-11
a year crt.sh
upload.video.google.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
misc.google.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.gstatic.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-02-08 -
2025-01-18
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh
*.freshworks.com
Amazon RSA 2048 M02
2024-07-12 -
2025-08-10
a year crt.sh

This page contains 4 frames:

Primary Page: https://lumnetsystems.freshdesk.com/support/tickets/new
Frame ID: 6EF1D19432B56C32F706260BF2E6FBBC
Requests: 23 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ&co=aHR0cHM6Ly9sdW1uZXRzeXN0ZW1zLmZyZXNoZGVzay5jb206NDQz&hl=de-CH&v=Xv-KF0LlBu_a0FJ9I5YSlX5m&size=normal&cb=rv6e74uy1hzy
Frame ID: 9BE3F25CBB39D2CC1656D5A23455F907
Requests: 1 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/bframe?hl=de-CH&v=Xv-KF0LlBu_a0FJ9I5YSlX5m&k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ
Frame ID: 67588847D49134B6BE463405052B06E5
Requests: 1 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 8457764D9FB36F9FE17BD6BE63EC8189
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Ein Ticket senden :

Page URL History Show full URLs

  1. https://www.support.lum-net.ch/ HTTP 302
    https://lumnetsystems.freshdesk.com/support/tickets/new Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

27
Requests

100 %
HTTPS

42 %
IPv6

8
Domains

10
Subdomains

11
IPs

3
Countries

1685 kB
Transfer

3040 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www.support.lum-net.ch/ HTTP 302
    https://lumnetsystems.freshdesk.com/support/tickets/new Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

27 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request new
lumnetsystems.freshdesk.com/support/tickets/
Redirect Chain
  • https://www.support.lum-net.ch/
  • https://lumnetsystems.freshdesk.com/support/tickets/new
26 KB
9 KB
Document
General
Full URL
https://lumnetsystems.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.123.59.223 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-123-59-223.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
1dce576f3b8460b83e7b21ccfe7980742451042393535a28e030897473969fed
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
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content-encoding
gzip
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date
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etag
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server
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Redirect headers

content-type
text/html; charset=UTF-8
date
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location
https://lumnetsystems.freshdesk.com/support/tickets/new
server
Apache
theme.css
lumnetsystems.freshdesk.com/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://lumnetsystems.freshdesk.com/assets/cdn/portal/styles/theme.css
Requested by
Host: lumnetsystems.freshdesk.com
URL: https://lumnetsystems.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.123.59.223 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-123-59-223.eu-central-1.compute.amazonaws.com
Software
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Resource Hash
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Request headers

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User-Agent
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Response headers

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Protocol
H2
Security
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Server
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908 KB
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General
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Requested by
Host: lumnetsystems.freshdesk.com
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date
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lumnetsystems.freshdesk.com/assets/cdn/portal/scripts/
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26 KB
Script
General
Full URL
https://lumnetsystems.freshdesk.com/assets/cdn/portal/scripts/head.js
Requested by
Host: lumnetsystems.freshdesk.com
URL: https://lumnetsystems.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Response headers

date
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date
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lumnetsystems.freshdesk.com/assets/cdn/portal/scripts/
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44 KB
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General
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https://lumnetsystems.freshdesk.com/assets/cdn/portal/scripts/new-tickets.js
Requested by
Host: lumnetsystems.freshdesk.com
URL: https://lumnetsystems.freshdesk.com/support/tickets/new
Protocol
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Security
TLS 1.3, , AES_128_GCM
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Response headers

date
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date
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Response headers

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Tue, 30 Jul 2024 14:43:04 GMT
x-content-type-options
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server
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cross-origin-opener-policy
same-origin; report-to="apps-themes"
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TLS 1.3, , AES_128_GCM
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Response headers

date
Wed, 31 Jul 2024 06:05:30 GMT
content-security-policy
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x-content-type-options
nosniff
nel
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x-envoy-upstream-service-time
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1150
x-xss-protection
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x-request-id
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x-trace-id
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server
fwe
etag
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vary
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report-to
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x-fw-ratelimiting-managed
false
content-type
image/x-icon
cache-control
public, must-revalidate
bframe
www.recaptcha.net/recaptcha/api2/ Frame 6758
0
0
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Full URL
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Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Reverse DNS
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Software
GSE /
Resource Hash
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
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Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-security-policy
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content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
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expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
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server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
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14 KB
6 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.53 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-53.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
cf32a42199720c2f6f926502e84f4c6630dec80292055916bc399830600bc625

Request headers

Referer
https://lumnetsystems.freshdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 30 Jul 2024 12:43:29 GMT
content-encoding
gzip
via
1.1 0679859c01a1d918f3fb77e42174ecf8.cloudfront.net (CloudFront)
last-modified
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server
AmazonS3
x-amz-cf-pop
FRA60-P10
age
79148
x-amz-server-side-encryption
AES256
etag
W/"fc998c26d5121c1a48a2217fabb40e8f"
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=86400,public
x-amz-cf-id
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installations
marketplace-euc.freshworks.com/api/v1/
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484 B
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General
Full URL
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Requested by
Host: lumnetsystems.freshdesk.com
URL: https://lumnetsystems.freshdesk.com/assets/cdn/portal/scripts/marketplace.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.58.205.168 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-58-205-168.eu-central-1.compute.amazonaws.com
Software
istio-envoy / Express
Resource Hash
4f53cda18c2baa0c0354bb5f9a3ecbe5ed12ab4d8e11ba873c2f11161202b945

Request headers

accept
application/json
Referer
https://lumnetsystems.freshdesk.com/
MKP-APIKEY
634cd594466a52fa53c54b5b34779134
X-CSRF-TOKEN
undefined
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
MKP-AUTH-TOKEN
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Response headers

date
Wed, 31 Jul 2024 06:05:30 GMT
server
istio-envoy
x-powered-by
Express
etag
W/"2-l9Fw4VUO7kr8CvBlt4zaMCqXZ0w"
access-control-allow-methods
GET, PUT, POST, DELETE, PATCH, HEAD
content-type
application/json; charset=utf-8
access-control-allow-origin
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access-control-expose-headers
x-request-id, x-retry-after, x-retry-limit
access-control-allow-credentials
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x-envoy-upstream-service-time
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content-length
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x-request-id
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installations
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Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.58.205.168 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-58-205-168.eu-central-1.compute.amazonaws.com
Software
istio-envoy / Express
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
mkp-apikey,mkp-auth-token,x-csrf-token
Access-Control-Request-Method
GET
Origin
https://lumnetsystems.freshdesk.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
mkp-apikey,mkp-auth-token,x-csrf-token
access-control-allow-methods
GET, PUT, POST, DELETE, PATCH, HEAD
access-control-allow-origin
*
access-control-expose-headers
x-request-id, x-retry-after, x-retry-limit
content-length
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date
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server
istio-envoy
x-envoy-upstream-service-time
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x-powered-by
Express
x-request-id
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cdn.freshdev.io/assets/ Frame 8457
0
0
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General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.109 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
Resource Hash

Request headers

Referer
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Upgrade-Insecure-Requests
1
User-Agent
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Response headers

age
14973
cache-control
max-age=86400,public
content-encoding
br
content-type
text/html
date
Wed, 31 Jul 2024 01:55:57 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
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server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 6a5eda21ba47fc7b4d3ca7ac7a9ac958.cloudfront.net (CloudFront)
x-amz-cf-id
U5bCrJqsA8mPgjP7YcizpeKHlfKkIJce75MNozgdbiIxF3uxQ3JyuA==
x-amz-cf-pop
FRA60-P10
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp function| flatpickr string| csrfToken object| data-events object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| recaptcha object| closure_lm_180914 object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

4 Cookies

Domain/Path Name / Value
lumnetsystems.freshdesk.com/ Name: _x_w
Value: 7_1
lumnetsystems.freshdesk.com/ Name: _x_m
Value: x_b
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%222631947394823470%22%2C%22pageviewId%22%3A%225908281049224656%22%2C%22sessionId%22%3A%221331324937061154%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Flumnetsystems.freshdesk.com%2F%22%2C%22ts%22%3A1722405930742%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
lumnetsystems.freshdesk.com
marketplace-euc.freshworks.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
www.gstatic.com
www.recaptcha.net
www.support.lum-net.ch
13.35.58.109
13.35.58.53
142.250.186.35
18.66.122.33
2a00:1450:4001:80b::2003
2a00:1450:4001:82b::2003
2a00:1450:4001:82b::200a
2a00:1450:4001:831::2003
2a00:d70:0:b:2002:0:d91a:35e1
3.123.59.223
3.5.134.101
52.58.205.168
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