www.netsupportservicedesk.com
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Submitted URL: https://netsupportservicedesk.co.uk/
Effective URL: https://www.netsupportservicedesk.com/
Submission: On July 11 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://www.netsupportservicedesk.com/
Submission: On July 11 via automatic, source certstream-suspicious — Scanned from DE
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2 forms found in the DOMPOST /
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Text Content
Skip to content * Home * Features * Incident Management * Problem Management * Change Management * Service Level Management * Additional Features * New Features * Education * Corporate * Benefits * Evidence * Resources * FREE TRIAL Select Page * Home * Features * Incident Management * Problem Management * Change Management * Service Level Management * Additional Features * New Features * Education * Corporate * Benefits * Evidence * Resources * FREE TRIAL NETSUPPORT SERVICEDESK BROWSER-BASED HELPDESK Technology plays a vital part in any organisation’s success – and at the heart of any reliable and effective IT environment is the helpdesk. Corporate Solution Education Solution Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Its fully customisable and intuitive browser-based interface supports both desktop and mobile platforms and delivers robust workflow processes. It also supplies a wealth of management reports as well as providing a customer-friendly self-service portal – all the tools needed to help technicians deliver support effectively. KEY FEATURES N INTUITIVE BROWSER-BASED CONSOLE N SUPPORTS ITIL INCIDENT, PROBLEM AND CHANGE MANAGEMENT PROCESSES N MANAGE SERVICE LEVEL AGREEMENTS N FULLY CUSTOMISABLE, MULTI-LINGUAL INTERFACE N AUTOMATED INCOMING/OUTGOING EMAIL PROCESSING N AUTOMATED ASSIGNMENT AND PRIORITISATION N POWERFUL REAL-TIME MANAGEMENT REPORTS N AUTOMATED ESCALATION PROCESSES N CUSTOM REPORT DESIGNER N FULL INTEGRATION WITH NETSUPPORT’S REMOTE ACCESS AND ASSET MANAGEMENT SOLUTIONS N SEARCHABLE KNOWLEDGE BASE AND SOLUTION LOOKUP N ACTIVE DIRECTORY INTEGRATION N PRE-POPULATED SERVICE REQUEST TEMPLATES N PERSONALISED HOME AND EXIT PAGES FOR EACH OPERATOR N OPTIONAL HARDWARE/SOFTWARE INVENTORY COMPONENT N PLUS MUCH MORE! View all features WHAT ARE THE BENEFITS OF NETSUPPORT SERVICEDESK? ALL-IN-ONE SOLUTION Suited to any type of organisation, regardless of size. CUSTOMISE TO YOUR NEEDS Easy customisation of many key features within the solution. BOOST PRODUCTIVITY Customers can use the self-service portal to find answers before logging a request. WORK SMARTER, NOT HARDER Create rules or set ticket prioritisation and categorisation manually. ALL-IN-ONE SOLUTION Suited to any type of organisation, regardless of size. CUSTOMISE TO YOUR NEEDS Easy customisation of many key features within the solution. BOOST PRODUCTIVITY Customers can use the self-service portal to find answers before logging a request. WORK SMARTER, NOT HARDER Create rules or set ticket prioritisation and categorisation manually. MANAGE CUSTOMER SATISFACTION The customer-friendly self-service portal allows users to check and review the status of their incident. TRACK AND ANALYSE TRENDS Quickly identify recurring issues or trends in the type of incident being logged and spot potential problems before they emerge. EVIDENCE TEAM SUCCESS A range of real-time status reports ensures you have accurate, up-to-the-minute stats. ALL NEW CORPORATE WHITEPAPERS! With 21 million installations across the globe, NetSupport’s products are tried, tested and trusted by businesses large and small. Our whitepapers spell out exactly why, covering how our technology works for you to keep your organisation secure, efficient and operational. Check out our whitepapers to see the gains your organisation could make with NetSupport’s solutions on board! Click here to learn more Try for FREE Pricing Book an online demo NETSUPPORT SERVICEDESK IS A USER-FRIENDLY SOLUTION WITH A GOOD, CLEAR USER INTERFACE. HMP Lowdham Grange GREAT FOR HELPING US IDENTIFY PATTERNS IN THE TYPES OF ISSUES BEING REPORTED … IT HAS MADE A BIG DIFFERENCE. – Warrington Collegiate WE FIND NETSUPPORT SERVICEDESK IS EASY TO CONFIGURE AND WE DON’T NEED TO RELY ON ANY SPECIAL DEVELOPMENT SKILLS TO DO SO. – Warwick District Council PreviousNext 123 00Users WorldwideCountries sold in 00Years of DevelopmentCups of coffee SUBSCRIBE TO STAY INFORMED Please enable JavaScript in your browser to complete this form. Name * First Last Name of organisation * E-mail * Country *United KingdomUnited StatesAfghanistanAlbaniaAlgeriaAndorraAngolaAnguillaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBritish Virgin IslandsBruneiBulgariaBurmaBurundiCambodiaCameroonCanadaCanary IslandsCape VerdeCaribbean IslandsCayman IslandsChadChileChinaColombiaCongoCosta RicaCôte d’IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEritreaEstoniaEthiopiaFaroe IslandsFijiFinlandFranceFrench GuianaGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuatemalaGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyIvory CoastJamaicaJapanJordanKazakhstanKenyaKosovoKuwaitLaoLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacauMacedoniaMadagascarMalawiMalaysiaMaldivesMaltaMauritiusMexicoMoldaviaMoldovaMonacoMongoliaMontserratMoroccoMozambiqueNamibiaNepalNetherlandsNetherlands AntillesNew ZealandNicaraguaNigeriaNorwayOmanPakistanPalestinePanamaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRepublic of KoreaRomaniaRussian FederationRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSaudi ArabiaSenegalSerbia & MontenegroSeychellesSierra LeoneSingaporeSlovakiaSloveniaSomaliaSouth AfricaSouth KoreaSpainSri LankaSudanSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTanzaniaThailandTogoTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsUgandaUkraineUnited Arab EmiratesUruguayUzbekistanVenezuelaVietnamYemenZambiaZimbabwe Sector * * Education * Corporate Area of interest: * * IT Management * Teaching * Safeguarding / Online Safety * Other Captcha * 4 + 11 = Website Submit NETSUPPORT Partner login About us News Events Marketing Preferences NetSupport Radio Remote desktop software FEATURES Incident Management Problem Management Change Management Service Level Management Additional Features New Features RESOURCES FREE TRIAL Contact us Where to buy Book an online demo Pricing Support Try it live now! Pricing Book a demo * Facebook * Twitter * Instagram EULA | Privacy policy | CRS Policy | GDPR | © 2024 NetSupport Ltd. * * * * * * Powered by Google Übersetzer Originaltext Diese Übersetzung bewerten Mit deinem Feedback können wir Google Übersetzer weiter verbessern