Submitted URL: https://crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud
Effective URL: https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert
Submission: On August 14 via manual from US — Scanned from DE

Summary

This website contacted 7 IPs in 3 countries across 6 domains to perform 68 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.crashplan.com.
TLS certificate: Issued by R10 on August 5th 2024. Valid for: 3 months.
This is the only time support.crashplan.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 67.222.252.51 62715 (CRASHPLAN)
1 1 104.196.37.107 15169 (GOOGLE)
2 48 104.16.53.111 13335 (CLOUDFLAR...)
7 104.18.72.113 13335 (CLOUDFLAR...)
3 2606:4700:303... 13335 (CLOUDFLAR...)
8 2a04:4e42:600... 54113 (FASTLY)
1 2600:9000:210... 16509 (AMAZON-02)
2 54.72.135.56 16509 (AMAZON-02)
68 7
Apex Domain
Subdomains
Transfer
49 crashplan.com
crashplan.com — Cisco Umbrella Rank: 23330
www.crashplan.com — Cisco Umbrella Rank: 501069
support.crashplan.com
1 MB
8 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 410
95 KB
7 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 3854
307 KB
3 swifteq.com
scripts.swifteq.com — Cisco Umbrella Rank: 338556
hcmanager.swifteq.com — Cisco Umbrella Rank: 296973
5 KB
3 fontawesome.com
use.fontawesome.com — Cisco Umbrella Rank: 1950
165 KB
1 zendesk.com
crashplan.zendesk.com
990 B
68 6
Domain Requested by
47 support.crashplan.com 1 redirects support.crashplan.com
static.zdassets.com
cdn.jsdelivr.net
8 cdn.jsdelivr.net support.crashplan.com
7 static.zdassets.com support.crashplan.com
static.zdassets.com
3 use.fontawesome.com support.crashplan.com
use.fontawesome.com
2 hcmanager.swifteq.com scripts.swifteq.com
1 scripts.swifteq.com support.crashplan.com
1 crashplan.zendesk.com 1 redirects
1 www.crashplan.com 1 redirects
1 crashplan.com 1 redirects
68 9

This site contains links to these domains. Also see Links.

Domain
www.crashplan.com
twitter.com
www.youtube.com
www.linkedin.com
Subject Issuer Validity Valid
gethelp.crashplan.com
R10
2024-08-05 -
2024-11-03
3 months crt.sh
zdassets.com
E6
2024-06-29 -
2024-09-27
3 months crt.sh
use.fontawesome.com
Cloudflare Inc ECC CA-3
2023-10-12 -
2024-10-10
a year crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2024 Q3
2024-07-30 -
2025-08-31
a year crt.sh
scripts.swifteq.com
Amazon RSA 2048 M03
2024-05-05 -
2025-06-04
a year crt.sh
hcmanager.swifteq.com
Amazon RSA 2048 M03
2023-12-14 -
2025-01-12
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert
Frame ID: 25BB92E3BFB5C40D284CD12DD2D3B390
Requests: 66 HTTP requests in this frame

Frame: https://support.crashplan.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/cc21665cd7b9/main.js
Frame ID: 36DAF29945BD3ED83A04F3EDBE52B744
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

What to do after receiving a Crashplan backup alert – Documentation

Page URL History Show full URLs

  1. https://crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud HTTP 301
    https://www.crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud HTTP 302
    https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-back... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /alpine(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
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Overall confidence: 100%
Detected patterns
  • /(?:([\d.])+/)?highlight(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

68
Requests

96 %
HTTPS

38 %
IPv6

6
Domains

9
Subdomains

7
IPs

3
Countries

1783 kB
Transfer

7553 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud HTTP 301
    https://www.crashplan.com/r/support/con-settings-email-templates-backup-alert-cloud HTTP 302
    https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert Page URL

Redirected requests

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Request Chain 39
  • https://crashplan.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Request Chain 57
  • https://support.crashplan.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.crashplan.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/cc21665cd7b9/main.js

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cache-control
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cf-ray
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192 KB
XHR
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Full URL
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Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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X-Frame-Options SAMEORIGIN
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Request headers

Accept
*/*
Referer
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X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 14 Aug 2024 16:40:51 GMT
strict-transport-security
max-age=259200; includeSubDomains
content-encoding
br
cf-cache-status
MISS
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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700
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protocol
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x-request-id
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x-ua-compatible
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etag
W/"b05d2e7938cbde36e408b148b911370b"
x-zendesk-api-gateway
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x-frame-options
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content-type
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cache-control
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x-zendesk-zorg
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cf-ray
8b326397db1c9f32-FRA
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215 KB
XHR
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Requested by
Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Referer
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X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 14 Aug 2024 16:40:51 GMT
strict-transport-security
max-age=259200; includeSubDomains
content-encoding
br
cf-cache-status
MISS
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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x-rate-limit
700
x-zendesk-origin-server
app-server-9c546cfd4-tkjb5
protocol
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x-xss-protection
1; mode=block
x-request-id
8b326397db209f32-FRA
x-ua-compatible
IE=edge
x-runtime
0.251663
server
cloudflare
x-zendesk-api-version
v2
etag
W/"40c0d3467cab44b015303c34dc657779"
x-zendesk-api-gateway
yes
x-frame-options
SAMEORIGIN
report-to
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content-type
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cache-control
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support.crashplan.com
cf-ray
8b326397db209f32-FRA
articles.json
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77 KB
17 KB
XHR
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Full URL
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Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Referer
https://support.crashplan.com/hc/en-us/articles/9018803195021--What-to-do-after-receiving-a-Crashplan-backup-alert
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 14 Aug 2024 16:40:51 GMT
strict-transport-security
max-age=259200; includeSubDomains
content-encoding
br
cf-cache-status
MISS
nel
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x-request-id
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x-ua-compatible
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cloudflare
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etag
W/"30e3de26ff4833b5735dc987b5109d1b"
x-zendesk-api-gateway
yes
x-frame-options
SAMEORIGIN
report-to
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cache-control
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cf-ray
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4 KB
XHR
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Full URL
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Requested by
Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Referer
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X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 14 Aug 2024 16:40:52 GMT
strict-transport-security
max-age=259200; includeSubDomains
content-encoding
br
cf-cache-status
MISS
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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700
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protocol
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x-xss-protection
1; mode=block
x-request-id
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x-ua-compatible
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x-runtime
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server
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x-zendesk-api-version
v2
etag
W/"a82f2507fd47329efb998cff6ed54b0c"
x-zendesk-api-gateway
yes
x-frame-options
SAMEORIGIN
report-to
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content-type
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*
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cache-control
max-age=0, public
x-zendesk-zorg
yes
vary
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cf-ray
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Verdicts & Comments Add Verdict or Comment

26 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| $ function| jQuery object| hljs object| LotusConfig object| Spruce function| deferLoadingAlpine object| Alpine function| ApiData object| LotusUtils string| styles object| LotusAlerts function| Toc object| LotusIcons object| Theme object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n function| hcmanager object| hcm boolean| api_data_lotus_data object| apiData object| LS

4 Cookies

Domain/Path Name / Value
.support.crashplan.com/ Name: __cfruid
Value: dc91b654d940d507ab91c69f22022f3a07dd2558-1723653649
.crashplan.zendesk.com/ Name: __cfruid
Value: 06ff64ea7283aed13413edcf32b468245ef9341e-1723653650
support.crashplan.com/ Name: user_identifier
Value: acad1b4c-9a66-4ab8-887e-99dbac326461
.support.crashplan.com/ Name: cf_clearance
Value: dPn3goNL061F9Y66usYzoc.2klvxCGbkNUXnZL5gUkc-1723653650-1.0.1.1-to70TGtSFE0xNwAFldjTGGpqvD_ruehnMljIH9QVSjCWecYjAYyD_JZ30HB2fdtwfaP8S1gjImV.CGxwXpAo.Q

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
crashplan.com
crashplan.zendesk.com
hcmanager.swifteq.com
scripts.swifteq.com
static.zdassets.com
support.crashplan.com
use.fontawesome.com
www.crashplan.com
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