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UXVIENNA

Im Gespräch: User Experience, Service Design, Usability u.a.

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 * join us at the stammtisch/meetup
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 * Das war die UX Night Vienna 2017
 * visit also: The UX book club

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RECENT POSTS

 * 239th UX Vienna Meetup: Deceptive Pattern & Navigating the Unseen Web
 * 237th UX Vienna Meetup: Guiding UX Maturity with any design resources across
   all company sizes
 * 236th UX Vienna Meetup – UX metrics & The DesignOps Universe
 * 234th UX Vienna Meetup – Collaborative Design Operations & Neuroinclusive
   Design
 * 233nd UX Vienna Meetup


RECENT COMMENTS

 * Michael Hametner on 178th UXvienna Evening Meetup
 * tom haberfellner on 170. UXvienna Evening Meetup
 * tom haberfellner on 169. UXvienna Evening Meetup
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239TH UX VIENNA MEETUP: DECEPTIVE PATTERN & NAVIGATING THE UNSEEN WEB

Tuesday, 12th of November 2024, 7:00 pm (Barn Ventures)
Please register at meetup.com/UXvienna.

At the next meetup in November 2024 we meet at BarnVentures at
Alpenmilchzentrale in Vienna. This time we have two interesting talks.


SPOT THE DECEPTIVE PATTERN

by Alicia Holla, Product Designer @ Innovatrics

This talk dives into the world of dark patterns—sneaky design tricks used to
mislead users. After a quick intro, get ready for an interactive session with
real examples to spot. It’s a chance to sharpen your design instincts and
rethink how we approach ethical design.


NAVIGATING THE UNSEEN WEB: ACCESSIBILITY DEMO WITH LIVE REACTIONS

by Paweł Masarczyk, Accessibility and Experience Expert @ WIENFLUSS
information.design.solutions KG

In this talk, Paweł Masarczyk demonstrates the significance of digital
accessibility and universal design in an unexpected twist – by dealing with
whatever is thrown at him and testing web experiences proposed by the audience.
In this 30-minute presentation, you can hear your favorite services, projects
you are working on or have committed to experienced from the perspective of a
screen reader user. Paweł will also share his personal insights about using the
web as a person who was born blind.
Together, we will take a look at some basic screen reader accessibility
principles and how they correlate to the upcoming EU legislation in this regard
and the humane act of designing interfaces that are functional for every user,
regardless of their accessibility needs.


LOCATION

BarnVentures
Alpenmilchzentrale
Weyringergasse 36, 1040 Wien


ONLINE DISCUSSIONS & Q&A

 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing
 * Follow us on LinkedIn https://www.linkedin.com/company/uxv/

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 25. October 2024Author claudiaosterCategories AllgemeinLeave a comment
on 239th UX Vienna Meetup: Deceptive Pattern & Navigating the Unseen Web


237TH UX VIENNA MEETUP: GUIDING UX MATURITY WITH ANY DESIGN RESOURCES ACROSS ALL
COMPANY SIZES

Tuesday, 10th of September 2024, 7:00 pm (Dynatrace)
Please register at meetup.com/UXvienna.

At the next meetup in September 2024 we meet at Dynatrace Office in Vienna.

The overall topic for this evening will be:
Guiding UX Maturity with any design resources across all company sizes.

 * Intro by Virginia del Rio – Design & Experience Manager @ Dynatrace and some
   design peers.
 * Session 1: Scaling UX quality with UX Advocate roles
   Presenters: Eugenio Grigolon, Senior Design Ops Specialist @ Dynatrace, and
   Vanessa Völk, Senior Product Experience Designer @ Dynatrace
 * Session 2: Jugaad to leverage team and design diversity: Usefulness and
   usability over looks.
   Presenters: Aolee Kriti, Senior Product Experience Designer @ Dynatrace, and
   Anjana Panju, Senior Product Experience Designer @ Dynatrace


LOCATION

Dynatrace

THE ICON VIENNA
Wiedner Gürtel 13
Tower 17, Floor 17
1100 Vienna · Vienna


ONLINE DISCUSSIONS & Q&A

 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing
 * Follow us on LinkedIn https://www.linkedin.com/company/uxv/

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 26. August 202428. August 2024Author claudiaosterCategories Allgemein


236TH UX VIENNA MEETUP – UX METRICS & THE DESIGNOPS UNIVERSE

Tuesday, 13th of August 2024, 7:00 pm (EBCONT)
Please register at meetup.com/UXvienna.

At the next meetup in August we meet at EBCONT Zentrale in Vienna. The agenda
for this evening will be:

 * 18:30 Doors open
 * 19:00 Welcome, Round of Introduction & Talks:
   * The DesignOps Universe: Accelerating Your (Design-)Teams Performance by
     Elisabeth Weidner – UX/UI Designer at EBCONT & DesignOps advocate
   * Data, Design and Beyond: The Why and How of UX metrics by Elif Alp-Marent –
     UX Manager at Bitpanda, Rudolf Stefanich – UX Research Lead at Bitpanda &
     Julian Moser – Head of UX at Bitpanda
 * 20:45 Drinks & Snacks


THE DESIGNOPS UNIVERSE: ACCELERATING YOUR (DESIGN-)TEAMS PERFORMANCE

by Elisabeth Weidner – UX/UI Designer at EBCONT & DesignOps advocate

Welcome to the DesignOps Universe! You think DesignOps is just about making
design more efficient? Think again. DesignOps is the key to unlocking seamless
collaboration, optimizing workflows, and creating consistent, high-quality
designs that drive business success. In this talk, we’ll show you how DesignOps
bridges the gap between design, development, and project management. You’ll get
practical insights on how we implemented DesignOps within our organization and
see how leading companies leverage it to achieve their goals. Join us for a deep
dive into the world of DesignOps at EBCONT and discover how it can transform our
team’s productivity and creativity.


DATA, DESIGN AND BEYOND: THE WHY AND HOW OF UX METRICS

by Elif Alp-Marent – UX Manager at Bitpanda & Julian Moser – Head of UX at
Bitpanda & Rudolf Stefanich – UX Research Lead at Bitpanda

Join us as we dive into the vital role of measuring experience design. This talk
highlights how we translate user insights to design decisions, ensuring we stay
deeply connected to our customers. We’ll share our approach to balancing macro
and micro, qualitative and quantitative data to capture the full spectrum of
customer experiences. By raising product and design maturity, we can align
product strategies with real user needs, driving success and innovation.


LOCATION

EBCONT Zentrale

Millennium Tower
Handelskai 96
Vienna

The entrance to the Millennium Tower is located in Millennium City. There is a
reception in the lobby, which is always staffed. There, you just need to say
that you want to go to EBCONT. The staff will then assign you an elevator that
will take you to the 36th floor.

EBCONT – Digital is now: Innovative IT solutions for your business success in
the digital transformation.

https://www.ebcont.com/en/career/jobs


ONLINE DISCUSSIONS & Q&A

 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing
 * Follow us on LinkedIn https://www.linkedin.com/company/uxv/

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 26. July 202411. August 2024Author Petra BilikovaCategories Allgemein


234TH UX VIENNA MEETUP – COLLABORATIVE DESIGN OPERATIONS & NEUROINCLUSIVE DESIGN

Tuesday, 11th of June 2024, 7:00 pm (MAI Digitalberatung)
Please register at meetup.com/UXvienna.



At the next meetup in June we meet at MAI Digitalberatung in Vienna. The agenda
for this evening will be:

 * 18:30 Doors open
 * 19:00 Welcome, Round of Introduction & Talks:
   From Silos to Symphony: Building Collaborative Design Operations (Our Work in
   Progress!) by Christina Bruckner & Martin Brugger-Hatzl
   Design Patterns for Neurodiverse Users by Miriam “Mina” Nabinger
 * 20:45 Drinks & Snacks


FROM SILOS TO SYMPHONY: BUILDING COLLABORATIVE DESIGN OPERATIONS (OUR WORK IN
PROGRESS!)

by Christina Bruckner & Martin Brugger-Hatzl at MAI Digitalberatung

Ready to shatter those silos and streamline your team’s workflow? This talk is
your playbook. We’ll walk you through the exact design operations strategy we
implemented to overhaul our design system governance, redefine roles for
clarity, and build rock-solid trust with stakeholders. Our story is one of work
in progress, but the collaborative gains we’ve made are undeniable. Join us to
discuss how everyone can conduct their own symphony of collaboration.


DESIGN PATTERNS FOR NEURODIVERSE USERS

by Miriam “Mina” Nabinger, UX & WebAccessibility Expert, minamalism

Let’s make your designs neuroinclusive! We’ll debunk common misconceptions about
neurodiversity, shedding light on how diverse neurological conditions influence
user experience. Following that, we’ll explore key design patterns specifically
crafted to meet the unique needs of neurodiverse users.


LOCATION

DIGITALBERATUNG GmbH

Theresiengasse 23/Hoftrakt

A-1180 Wien

We create tailored customer focused strategies for your digital business
transformation.
We are your professional partner in your digital business transformation. Our
consulting services and software solutions enable you to build on already
existing or new business models and processes, and create unique customer
experiences.

https://digitalberatung.at/en/jobs


ONLINE DISCUSSIONS & Q&A

 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 27. May 202427. May 2024Author Petra BilikovaCategories AllgemeinTags
user experience, ux design, vienna


233ND UX VIENNA MEETUP

Tuesday, 14th of May 2024, 7:00pm (barnVentures Gmbh)
Please register at meetup.com/UXvienna.

At the next meetup in April we meet at barnVentures Gmbh in Vienna. This time we
will have one talk by Kevin Richardson (see abstract below).


13 LESSONS OVER 31 YEARS

Kevin H Richardson, PhD, Senior Director of User Experience and Product
Management @ invidi.com

> I began working in the field of User Experience more than 30 years ago.
> Between then and now, a number of interesting things have happened; User
> Experience has moved from engineering to psychology to “design,” and has gone
> from “unnecessary” to required. Desktop software, web sites, mobile
> applications, games, web-based business software, voice interfaces – User
> Experience is everywhere and customers believe we, as UXers, know what we’re
> doing.
> 
> Things have improved for us as a profession, but I still see a repeating
> pattern of questions and mistakes being made by UX professionals. I will
> discuss a number of these, including portfolios, the design process,
> standards, complex business software design, and other lessons. I will also
> provide downloadable training materials for the group.


LOCATION

barnVentures Gmbh
Weyringergasse 34,
1040 Wien

https://www.barn-ventures.com


ONLINE DISCUSSIONS & Q&A

 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 7. May 2024Author Jörg LinderCategories Allgemein


232ND UX VIENNA MEETUP – ONBOARDING EXPERIENCES

Tuesday, 9th of April 2024, 7:00pm (FH Technikum Wien)
Please register at meetup.com/UXvienna.

At the next meetup in April we meet at University of Applied Sciences Technikum
Wien (FH Technikum Wien) in Vienna. This time we will have two talks and both
topics are related to customer onboarding experiences.


ONBOARDING CO-EXPERIENCE AT ERSTE BANK

Raphael Fehrer, UX-Architect @ Erste Digital
Over the past few years, customer advising has evolved from one-sided
presentations by advisors to collaborative efforts with customers. However, this
shift towards joint collaboration is often taken for granted and not explicitly
addressed. In this talk, I will explore how we at Erste Bank are actively
working to develop co-experience concepts for our customer onboarding process
through extensive research, enhancing the way we engage and connect with our
customers.


HOW FAST CAN YOU FIX A HEALTHTECH ONBOARDING EXPERIENCE? SPOILER: FAST!

Melita Balaski, Product Design Consultant
We all know what happens when users struggle to complete a process or, worse,
abandon it altogether. Now imagine launching a complicated HealthTech onboarding
experience without the essential steps of research, user testing, or thoughtful
design. Through a real-world case study, discover how a lean team tackles a
demanding relaunch timeline and implements actionable strategies rapidly to turn
this frustrating user experience into a success.


LOCATION

University of Applied Sciences Technikum Wien (FH Technikum Wien)
Höchstädtplatz 6
1200 Wien
room: Raum HS F0.01 (Festsaal)

https://www.technikum-wien.at/


ONLINE DISCUSSIONS & Q&A

 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 28. March 2024Author claudiaosterCategories Allgemein


231ST UX VIENNA MEETUP AT WILLHABEN

Tuesday, 12th of March 2024, 7:00pm (willhaben)
Please register at meetup.com/UXvienna.

At the next meetup in March we meet at willhaben in Vienna. The agenda for this
evening will be:

 * 18:30 Doors open
 * 19:00 Welcome, Round of Introduction & Talks:
   UX Research and business growth by Katerina Ivanova & Martin Müller
   UX Utopia – Experience Design form a Speculative Perspektive by Melanie
   Daveid
 * 20:45 Drinks & Wraps


UX RESEARCH AND BUSINESS GROWTH

by Katerina Ivanova & Martin Müller, UX Research, willhaben
When looking for new business opportunities, companies often put emphasis on
trying things and failing fast, but what is the place of UX research in this
process? How do you test the product that doesn’t exist yet? In this talk, we
explore the dynamic interplay between business development / growth strategies
and user research. By intertwining these two domains, organizations can unlock
innovative pathways to foster user-centric growth. We will tackle how user
research can reduce risks when validating Feasibility, Desirability and
Viability and delve into real-world case studies to see how user insights help
develop and refine new business opportunities.


UX UTOPIA – EXPERIENCE DESIGN FROM A SPECULATIVE PERSPECTIVE

by Melanie Daveid, Experience Designer
Patterns, guidelines and processes are the bread and butter of User Experience
design. They provide structure and direction based on identified needs. However,
it can be easy to fall into a comfortable routine that hinders the progress of
the discipline. So, what comes next in UX design? We need to expand our
understanding of what constitutes an experience and be willing to explore
uncharted territories. Speculative Design offers an opportunity to do just
that. It’s time to break free from the status quo and envision the future of
Experience Design.


LOCATION

willhaben
Landstraßer Hauptstraße 97
1030 Wien

willhaben is the largest digital marketplace and one of the biggest websites in
Austria with more than 4.6 million users per month* and more than 10 million ads
in real estate, cars, jobs and marketplace (*ÖWA 2023-III, mittlerer Monat). Our
successful concept is based on strong regional content and a modern, clear page
structure with a detailed categorization of the ads. The easy usage, the fast
search results and the exclusive focus on the online advertising business ensure
a clear profile of the offer and a high user acceptance.

Teamspirit is one of the key corporate values at willhaben. We are true team
players with a wide variety of talent, and we support each other to achieve the
best results for our users and customers. Our open office space, including a
large kitchen and sunny terrace ensures a very familiar working atmosphere.
There are regular joint activities such as team buildings, after work gatherings
and other company events and as an employer, we are delighted about top
positions as a „Great Place to Work ” for the past 14 years.

https://jobsbei.willhaben.at/


ONLINE DISCUSSIONS & Q&A

 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 1. March 2024Author claudiaosterCategories Allgemein


230TH UX VIENNA MEETUP: ETHICS IN UX DESIGN & AI-POWERED UX DESIGN TOOLS

Tuesday, 13th of February 2024, 7:00pm (Eversports)
Please register at meetup.com/UXvienna.

At the next meetup in February we meet at Eversports in Vienna with two
interesting talks.


ETHICS IN UX DESIGN

by Amirhossein Shamlou – Head of Product Design, Eversports
In the realm of User Experience (UX) Design, where aesthetics meet user
functionality, ethical considerations play a crucial role. This presentation
addresses the balance between creating engaging digital experiences and
maintaining ethical integrity. We’ll explore key issues like privacy,
accessibility, and inclusivity, and discuss the impact of design choices on
users. Our focus is to highlight the importance of ethical practices in UX
design, ensuring that digital products are not only effective but also
responsible and user-friendly.


AI-POWERED UX DESIGN TOOLS

by Tom Zahler – Co-founder and Managing Director, intuio GmbH
AI has come to change the landscape of design tools for UX professionals. Let’s
examine a few of those tools a bit more closely, and see how advanced their use
of AI already is in their products. Are they really useful for the task of
designing interfaces and interactions? Some promise to come up with entire
designs based only on a text prompt, or to convert a screenshot into an editable
design. Many are still in Beta or offer access via a waitlist only. How does
Midjourney fare as a user interface designer? Can it help with creating UI
component libraries for design systems? How about Framer as a copywriting
assistant? You will get a better understanding of the possible impact and
developments that will change our field with the adoption of these new
technologies.


LOCATION

Eversports
Jakov-Lind-Straße 13,
1020 Wien


ONLINE DISCUSSIONS & Q&A

 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 2. February 20242. February 2024Author claudiaosterCategories
Allgemein


229TH UX VIENNA EVENING MEETUP

Tuesday, 9th of January 2024, 7:00pm (Moonshiner)

Please register at meetup.com/UXvienna.

At the next meetup in January we meet at Moonshiner in Vienna with two
interesting talks.


SETTING UP A DESIGN SYSTEM PROJECT

by Orsolya Fülöp and Daniel Pillinger

The setup process is a pivotal stage in crafting a cohesive design system. It
begins with evaluating existing design elements, followed by collaborative
definition of core principles. Implementation involves creating reusable
components and patterns. Our systematic approach establishes a foundation for
consistency, efficiency, and collaboration in design and development.


LABELLING THE WEB

by Nicolas Bernadowitsch, Senior UX Designer, Accenture Song

Sometimes we forget to add labels to user interface elements. How does that
happen and why is it a problem? Is it even necessary? Let’s talk about
accessible names and labelling the web.


LOCATION

Moonshiner GmbH
Donau-City-Straße 1
Tech Gate, 6. OG
1220 Wien


ONLINE DISCUSSIONS & Q&A



 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 2. January 20249. January 2024Author Jörg LinderCategories Allgemein


228TH UX VIENNA EVENING MEETUP

Tuesday, 12th of December 2023, 7:00pm (Liechtenecker)

Please register at meetup.com/UXvienna.

At the next meetup in December we meet at Liechtenecker in Vienna with two
interesting talks.


UX WRITING: HOW TO ADVOCATE FOR CLARITY IN DIGITAL BUREAUCRACY

by Dominik Vaszily, Content Designer, Lighting Beetle*

The digital transformation of a prestigious public institution serving hundreds
of millions of people presents unique challenges. How do you keep the content
clear and consistent despite its legal complexities? Dominik will share his
experience implementing a user-centric approach at the European Patent Office,
unifying expert terminology for diverse user groups and digital tools.
Ultimately, it’s about making public services accessible to everyone.


MAKING THE BUSINESS VALUE OF DESIGN VISIBLE

by Marion Haidacher, Head of Account Management at Liechtenecker

Let’s talk numbers baby! But how? UX-Design is only about making things
“pretty“, right? So wrong. Because if you ask us, design is so much more and
contributes significantly to the achievement of corporate goals. In this talk,
we will give you useful tips on how you can communicate this within your company
or in front of your customers.


LOCATION

Liechtenecker UX Design Studio
Schlossgasse 14/2/25 & 27
1050 Wien


ONLINE DISCUSSIONS & Q&A



 * For discussions we provide our slack channel as well – please write
   to hi@uxvienna.at and you will get an invitation.
 * For sharing job offers, taking notes and sharing links you can always use our
   collaborative pad – uxvienna.at/ongoing

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter
@uxvienna.

Posted on 21. November 202323. November 2023Author claudiaosterCategories
Allgemein


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