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 * Solutions
   * Revenue Intelligence
   * Events & Webinars
   * Contact Center
   * Remote Collaboration
   * Recruiting Intelligence
 * Features
   * Trackers
   * Summarization
   * Topics
   * Transcription
   * Conversation Analytics
 * Developers
   * Documentation
   * Sample Apps
   * Community
   * Slack Channel
 * Pricing
 * Resources
   * Solution Guides
   * Videos
   * Blog
   * Integrations
   * Partners
 * Company
   * About
   * Press
   * Careers
   * Contact Sales
   * Request a Demo
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AI DRIVEN CONVERSATION INSIGHTS AT SCALE

Unlock user intents and critical business insights from unstructured
conversation data in real-time with cutting edge AI.

Free Sign Up Request Demo



TRANSFORMATIVE AI FOR YOUR
MOST VALUABLE ASSET

Symbl.ai’s conversation understanding platform enables you to easily process,
analyze and convert unstructured conversation data to generate summaries,
analyze sentiment, classify topics, extract intents, enable live captioning and
more.

Get started with flexible APIs that can integrate to your customer experience
journey and go beyond just transcription with deep understanding and context.

KEYWORD, PHRASE & INTENT DETECTION

Integrate keyword and phrase matching  and intent detection powered by semantic
similarity and machine learning – both in real-time in less than 400
milliseconds and via batch / asynchronous requests.

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SUMMARIZATION

Get audio and video summarization that is abstractive, descriptive and
context-aware with a single API call. Built with almost 5x lesser inference time
and superior understanding.

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TOPIC MODELING

Automatically detect and generate extracted, abstract and hierarchical topics in
real-time from any conversation. 

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SPEECH TO TEXT

Integrate the most accurate real-time and asynchronous speech recognition API
that is built for unstructured human conversations and also enables you to add
intelligence with a single API call.

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CONVERSATION
ANALYTICS

Generate talk-to-listen ratios, words per minute, talk time, overlap along
sentence level and topic based sentiments to enhance user or agent conversation
analytics.

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PRE-BUILT UI
& COMPONENTS

Leverage pre-built UI and components for voice, audio, and text data. Easily
customize UI look and feel, and integrate into your application or workflow.

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WORKS ACROSS ALL CHANNELS

Easily process conversations and extract insights in real-time across all
conversation channels with a few simple APIs.

 * Video File
 * Audio File
 * Text File
 * Telephony
 * Streaming











Get Started
View Docs


POWERED BY SYMBL.AI




BUILD AND SCALE
WITH CONFIDENCE

 * 
   Built for scale: designed for reliability, performance and customization
   Enterprise grade security: SOC2 Type II, PCI, HIPPA, GDPR, and CSA CAIQ
   Speed to market: ready-to-use and and customizable ML models
   Easy integration: Comprehensive APIs and SDKs
   Enterprise support: dedicated account support and committed SLAs
   Flexible plans: get started with no usage commitments and scale as you grow

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WHY BUILD WITH SYMBL.AI?

Symbl.ai’s conversation intelligence platform removes the pain of building,
maintaining and scaling the machine learning infrastructure you need to
understand conversations contextually. Scale faster and lower tech debt by
eliminating the overhead of MLOps and Data Engineering from your product and
engineering investments.

REAL-TIME

SECURE & SCALABLE

CONTEXT-AWARE

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START BUILDING NOW!

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Turning everyday conversations into actionable insights

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WHAT WE DO

Features
Solutions
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RESOURCES

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Integrations
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COMPANY

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OFFICES

SEATTLE (HQ)

1201 3rd Avenue, Suite 2200
Seattle, Washington 98101
415-225-1547

PUNE

Kirtane Baug, Hadapsar, Pune,
Maharashtra 411028, India

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