URL: https://support.accesalabs.com/
Submission: On August 29 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 52.70.47.200, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.accesalabs.com.
TLS certificate: Issued by R10 on August 29th 2024. Valid for: 3 months.
This is the only time support.accesalabs.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 52.70.47.200 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
2 18.244.20.226 16509 (AMAZON-02)
3 143.204.215.69 16509 (AMAZON-02)
2 13.32.23.26 16509 (AMAZON-02)
10 5
Domain Requested by
3 beacon-v2.helpscout.net support.accesalabs.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.accesalabs.com
2 d3eto7onm69fcz.cloudfront.net support.accesalabs.com
1 support.accesalabs.com
10 5

This site contains links to these domains. Also see Links.

Domain
www.accesalabs.com
www.helpscout.com
Subject Issuer Validity Valid
support.accesalabs.com
R10
2024-08-29 -
2024-11-27
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2024-07-30 -
2025-07-03
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03
2024-03-18 -
2025-04-15
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.accesalabs.com/
Frame ID: 7041425F54F59ECA8915BB27ED1A2A3F
Requests: 9 HTTP requests in this frame

Screenshot

Page Title

Accesa Labs Support Center

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

291 kB
Transfer

356 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.accesalabs.com/
15 KB
4 KB
Document
General
Full URL
https://support.accesalabs.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.70.47.200 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-70-47-200.compute-1.amazonaws.com
Software
openresty /
Resource Hash
49bca81d149550a4c586e93d280ae770c2905377f57a126a71afa1f3b5d78b1e

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 29 Aug 2024 02:42:11 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1721905284936.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1721905284936.css
Requested by
Host: support.accesalabs.com
URL: https://support.accesalabs.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:0:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.accesalabs.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 29 Aug 2024 02:28:55 GMT
via
1.1 69a82a9746d3a7343dca651e0829f000.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
798
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
KvkNGRmPKd39pN6eyvdbLgTwFn-TvRBMj55XaO5BTzs_qKugFRv7rQ==
AccesaLabs-Logo-White.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e4c27802c7d3a7e9ae7ed11/images/5e6280642c7d3a7e9ae8ccd4/
9 KB
9 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e4c27802c7d3a7e9ae7ed11/images/5e6280642c7d3a7e9ae8ccd4/AccesaLabs-Logo-White.png
Requested by
Host: support.accesalabs.com
URL: https://support.accesalabs.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-226.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a4de4525e13f740ac8f7ca9cc3ac2b5828e74621fd708b94c4c8764ae400c1d9

Request headers

Referer
https://support.accesalabs.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 29 Aug 2024 02:42:12 GMT
via
1.1 111f802abddccd55d219ff1635e1aa4a.cloudfront.net (CloudFront)
last-modified
Fri, 06 Mar 2020 16:55:02 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
x-amz-server-side-encryption
AES256
etag
"61be7835ca2b0ad5661384d941b33edc"
x-cache
RefreshHit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
9354
x-amz-cf-id
F2fZ2n7nCcuYDvB6jQAQjUfwwUQkB7lSP-3G0B8HPxiF3SYURT15zw==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.accesalabs.com
URL: https://support.accesalabs.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:0:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.accesalabs.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 29 Aug 2024 02:39:12 GMT
via
1.1 69a82a9746d3a7343dca651e0829f000.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
186
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
nOViM4ENfx135FqYlnvNQLt3JSOkLxRGSvaLz7_gX3oYKfF3NDX3wQ==
/
beacon-v2.helpscout.net/
372 B
862 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.accesalabs.com
URL: https://support.accesalabs.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
84e16979d34bab76747e96ebcc7fa9fba02287c457c5708fdb4b67e0c4c484f7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.accesalabs.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 29 Aug 2024 02:42:04 GMT
content-encoding
gzip
via
1.1 a4a46c5a6cdf81ec1d08cf6e63389764.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
7
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
287
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 26 Aug 2024 10:15:27 GMT
server
AmazonS3
etag
"8e81248615cb15381d796b26494f2bfa"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
ESM5Kn2aJ-NFOfOPgiKzIusmEbxoayjZ9CeGbbGQsE3tPUwPrZqH7A==
AccesaLabs-Logo---Boxes.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e4c27802c7d3a7e9ae7ed11/images/5e627fe92c7d3a7e9ae8ccc8/
327 B
675 B
Other
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e4c27802c7d3a7e9ae7ed11/images/5e627fe92c7d3a7e9ae8ccc8/AccesaLabs-Logo---Boxes.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-226.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
94c6f49d3c5328f8488141f30b6f96685ad0e53014e8d9e16b13c8895ec30e84

Request headers

Referer
https://support.accesalabs.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 29 Aug 2024 02:42:13 GMT
via
1.1 111f802abddccd55d219ff1635e1aa4a.cloudfront.net (CloudFront)
last-modified
Fri, 06 Mar 2020 16:52:58 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
x-amz-server-side-encryption
AES256
etag
"53b071ec5284ea893f065323b7209e58"
x-cache
RefreshHit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
327
x-amz-cf-id
RwL1seOBn4u-ysQ3O3J1PPfn6_PgGMpRbAmokqmn9_zVOTtrH6UURg==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/
62 KB
23 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.accesalabs.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 29 Aug 2024 02:02:22 GMT
content-encoding
gzip
via
1.1 a4a46c5a6cdf81ec1d08cf6e63389764.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
2389
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Thu, 22 Aug 2024 13:23:03 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
ifDCnoxtvMsWCQteHyAZXsyZtccIRtqhy3_wf7eBCSqbMvGYuRTIoA==
main.f088b464.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.f088b464.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b8a61ee527162fc88a340940e982abff946a3a79d2a58415dbc1a9e02194fb10
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.accesalabs.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 29 Aug 2024 02:18:57 GMT
content-encoding
gzip
via
1.1 a4a46c5a6cdf81ec1d08cf6e63389764.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
1395
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12423
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 26 Aug 2024 10:15:28 GMT
server
AmazonS3
etag
"9d7e2b0d9e1171a127461b0d140c8805"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
jZmSQo6YYwu0WvehDxifkoYJiDn8_dmnSNGooo7Ox7RbawYVcLJxVg==
11b3388d-e7a4-482d-9006-fed6c90e19df
d3hb14vkzrxvla.cloudfront.net/v1/
8 KB
9 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/11b3388d-e7a4-482d-9006-fed6c90e19df
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
78984f956983093901cb8f08b2d114b5b217698f9e293cc8454624c1bef2a0d4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
727b8133-d9ee-4189-944d-fb0067b49e0a
Helpscout-Release
2.2.215
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
d9733a8a-5e13-47a7-9a59-8d083f2b2cc2
Referer
https://support.accesalabs.com/
Beacon-Device-Instance-ID
b112161a-7e22-44e0-8879-e67febff5603
Helpscout-Origin
Beacon-Embed

Response headers

date
Thu, 29 Aug 2024 02:42:12 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 307a3e1075dd3d0976c64513a6ec3d74.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.accesalabs.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
Tu8PQALBjMfY9Np_IPToL06atIg0G2EQafqFrmxi-WSX828DyIx7Ng==
x-ratelimit-limit-chat-tokens-hour
25
11b3388d-e7a4-482d-9006-fed6c90e19df
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/11b3388d-e7a4-482d-9006-fed6c90e19df
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.accesalabs.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.accesalabs.com
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Thu, 29 Aug 2024 02:42:12 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 307a3e1075dd3d0976c64513a6ec3d74.cloudfront.net (CloudFront)
x-amz-cf-id
3xjXMpyQtKE2h9IP9zX_Ya8Y5HRrnECvfpY15IUlT5Z66o8NtCI0tw==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| $footer object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.accesalabs.com/ Name: PLAY_SESSION
Value: "5a184aecf52c71acb867342162b2fb818d2946d8-siteId=5e6270e72c7d3a7e9ae8cb78&hs.session.id=uD8JU5cD3p1rV0vEvQ5zDCG0uKox1kYfeoIBxTxqCEedtKmMiLvc0ilOko9qFQZc&hs.session.exp=1724985731412"