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BUSINESS SOLUTIONS TO HELP YOU SUCCEED


CYBERSECURITY AT HOME. MUTING THE VIDEO CALL IN A DRIVE-THRU. 2021 ALREADY LOOKS
A LOT DIFFERENT THAN YEARS PAST. AND NOT JUST BECAUSE MOST OF US ARE OVERDUE FOR
A HAIRCUT. KELLEY CONNECT IS SETTING THE PACE IN HELPING COMPANIES UP AND DOWN
THE WEST COAST FIND STRATEGIC ADVANTAGES TO GROW THEIR BUSINESSES. LET’S SEE HOW
WE CAN HELP YOU.

Talk With an Expert



WHAT WE DO

Through the assessment, design, implementation and support phases, our industry
experts simplify your experience with technology so you can focus on your
business. All Kelley Connect recommendations start with understanding your
business objectives resulting in a tailor-made solution for your business.


TECHNOLOGY EQUIPMENT

Lower costs and greater efficiency backed by amazing service and support


DIGITAL TRANSFORMATION

Technology automation to improve business processes


IT SERVICES

Affordable and scalable IT solutions across your entire organization


PRINT SHOP SERVICES

Outsource your toughest print needs or augment your in-house capabilities




SERVICES OFFERED

Microsoft 365

IT Services

Cybersecurity

Digital Transformation

Copiers & Printers

Mailing Solutions

Print Services

Technology Transformation

“I couldn’t have been more impressed by your command of every technology and
every aspect of our complex needs. I had heard great things about Kelley and now
I see why. As a former advertising exec I know what it takes to know a client
inside out, and walk that line between leading and following. You guys are true
pros. Thank you for listening so well and helping us define our direction from
the multiple voices you hear.”

Gus, Commercial Real Estate Company

“Just wanted to drop you a note to express my gratitude for the outstanding
response I got yesterday from your team. We had a self-inflicted mini-crisis.
Jerry came to our rescue and righted our ship. It’s times like these that we
appreciate Kelley’s extensive support and expertise.”

Dave, IT Helpdesk Supervisor, Large Healthcare Company

“I wanted to take one of the few “quiet” moments I have to send a heartfelt
thank you! We are approximately a month into the new relationship and things are
starting to come along really nicely. Thank you very much to you and your teams
for all of your support and patience and we look forward to the continued valued
that we know you will bring to our organization.”

Elisabeth, CFO, Large Engineer Company

“Kelley Connect has done a great job supporting my business. From technology
recommendations to local service and support, I can rely on them!”

Jeremy Moritz, Executive Director, Eugene Builders Exchange

“As a full-service print shop, up-time is critical to our business. The Kelley
service team is top-notch, going above and beyond to keep our equipment running
and customers happy. Plus, we really appreciate Kelley’s consultative &,
transparent selling style. Their recommendations have helped us expand our wide
format business, supporting more customer applications.”

Erica Campbell, CL Printing & Copy Center, Redmond, OR


BLOG

October 18, 2021


CYBERSECURITY IS NEVER OUTPATIENT


October 13, 2021


PATIENTS CAN STOP IN AND CHECK OUT. CYBERSECURITY CANNOT.


August 17, 2021


WHAT’S THIS BUTTON DO?



View all Blog Posts


MAKE TECHNOLOGY EASY


AFTER A QUICK CHAT, YOU’LL SEE HOW WE CAN HELP.

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Copyright © 2021 Kelley Connect

One of the first coworkers Eric Seitz met when he joined Missoula County in 2016
was a postage meter that had lost a step. Together they were responsible for all
outgoing letters, flats, and parcels for the county government – to the tune of
about 1500 pieces a day. He found his mechanical partner wasn’t keeping up.

“A big part of the county government is the Department of Motor Vehicles and the
Health Department, that means license plates and medication from the clinics,”
said Mr. Seitz. “So we can’t be slow, and we can’t be down for long.”

Shipping and mailing processes aren’t exactly seen as the heroes of business
operations. But Kelley Connect understood Missoula County’s residents’ receipt
of vital information and services came down to pieces-per-second and
reliability, or as we like to think about it, equipment that works well, and
works when it’s supposed to.

Mr. Seitz needed a partner with fresh legs in order to get what the citizens of
Missoula County needed most, on time.

“Kelley Connect’s new sales guy just came by to say ‘hi.’ Then he looked at our
situation and said we could do better and save money. He showed us what the
Pitney Bowes P1550 could do, and the cost savings, and ultimately won the bid,”
explained Mr. Seitz.

The result? Quite a few surprises. We knew we could properly onboard his new
comrade in arms through installation and manual and virtual training – then fix
anything that went wrong with prompt troubleshooting. It was the financial and
emotional benefits of empowerment that added some spice to the sauce.

“The control is back in our hands,” confided Mr. Seitz. “Before, we outsourced a
lot of bulk mail, to the tune of $6,000 to $10,000 a month. Now it’s all done in
house, doesn’t cost any additional time, and is off the expense sheet. And
that’s a stress reliever.”

A win for the well-being and health of the residents of Missoula County, a win
for Mr. Seitz, and a win for budgets composed of taxpayer dollars.

“This is one of those jobs that people don’t think about,” confides Mr. Seitz.
“But in the end, it’s very important. We’re not a department that takes a day
off, because the mail has to run, just like flipping on a light.”

When the nation’s first civil air ambulance company is flying from point Alpha
to point Bravo trying to save a life, cybersecurity shouldn’t be top of mind. We
help make sure it stays that way.

Sheila Clough took over as CEO of Mercy Flights a little more than a year ago.
As she was assessing the company from 10,000 feet, she saw trends we see a lot.
When companies put their head down and do business, time can go by and new
vulnerabilities can go undetected in the day to day, even for their existing IT
partners. That’s the polite way of saying it. ‘It kept me up at night,’ gets to
it a little quicker.

“We did a quick assessment of opportunities for our success, and our technology
was fairly limited,” Ms. Clough said. “Cybersecurity made me extremely
concerned. It’s easy for attackers to be able to get into our important,
confidential information. “We’re a healthcare organization,” she continued. “One
attack can cripple our ability to service our patients.”

The constant change of the way people work today added an extra dimension of
challenges.

“Remote workers add a layer of vulnerability,” Ms. Clough said. “Onsite, our
network could cover security fairly quickly. We asked Kelley Connect to help
with those preventions and practices everywhere.“

As with all our partners, we were able to quickly run diagnostics to analyze
immediate threats and vulnerabilities created by gaps in their security. With
the added layer of HIPAA and patient privacy, Mercy Flights is just one of a
number of growing businesses where cybersecurity infrastructure can be nearly as
important as the business itself.

Though cybersecurity work is never done, we’re well on our way to accomplishing
our mission. “People put their trust in Mercy Flights,” added Ms. Clough. “We
rely on partners like Kelley Connect to allow us to have the trust and assurance
in IT so we can focus on our mission: Taking care of patients.”

When it comes to healthcare partners serving patients, Kelley Connect’s job is
to play part time weather anchor- we look at patterns and do some IT forecasting
based on our knowledge, insight, and experience. This ensures the IT works when
it’s supposed to so providers and patients aren’t left in the dark.

In the case of Women’s Health Center of Southern Oregon, any secure connectivity
issues due to system-related barriers would, at best, distract from their
mission: Providing comprehensive, compassionate care that helps each woman
achieve her best self.

A few years back, this medium-sized but growing OB/GYN clinic faced the exciting
yet not-always-fun task of building, and moving into, a new facility. Ms.
Redfern knew the timing was right to redesign all things IT, from hardware and
server infrastructure to tech support and robust phone and security platforms,
in the interest of serving patients both faster and more consistently. It was a
task beyond the reach of their pre-existing, two-person IT provider.

“We’re not large enough for internal IT, but with our growth we needed more
range than two people could provide,” said Ms. Redfern.

Enter Kelley Connect. With the comfort, health and safety of their patients on
the line, we knew our role was to deliver a post-move IT world where everything
from networking and wireless to hardware and cybersecurity met the needs of
providers and staff, and kept on humming, so they could focus on what mattered
most: Providing care.

“Operations is so important, we have people running around with tablets, so we
have to count on Kelley Connect for both router and device selection,” Ms.
Redfern said. “We needed the latest and greatest, and they delivered, and keep
up on it.”

Today, Women’s Health Center of Southern Oregon is settled into its new
facility. Their efforts also earned the prestigious Safety Certification in
Outpatient Practice Excellence (SCOPE) award – one of only two OB/GYN practices
with SCOPE awards in the state. But there’s more work to be done.

“One of the other things that I appreciate is we get together with Kelley
Connect to write a roadmap for what’s to come. In IT, you never go a year
without needing to replace, refresh, or upgrade,” said Ms. Redfern.

When it comes to secure connectivity and cybersecurity in IT, we can’t predict
the future. But Kelley Connect can build and maintain an infrastructure where
every stakeholder can perceive, understand, navigate, and interact successfully.
That allows us to have those proactive conversations about what the next best
move is to deliver on the promise of bettering patients’ lives.

“We’re physician-owned,” said Ms. Redfern. “It’s nice to be able to go to
shareholders and say, ‘this is what next year looks like to upgrade our routers,
etc.’ And say, ‘this is what to expect.’”

That’s one of the things we are all about. Making sure our partners have a
manageable and predictable plan for IT, so we they can focus on the health and
wellness of those they serve.