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Accessibility statementSkip to main content Democracy Dies in Darkness SubscribeSign in Democracy Dies in Darkness TechHelp Desk Artificial Intelligence Internet Culture Space Tech Policy TechHelp Desk Artificial Intelligence Internet Culture Space Tech Policy A FATAL PROGRAM UPDATE: HOW CROWDSTRIKE CRASHED GLOBAL COMPUTER SYSTEMS Companies rely on a handful of security software suppliers. A mistake by one of them sparked a global technology meltdown. 7 min 1460 Sorry, a summary is not available for this article at this time. Please try again later. (Washington Post illustration; shutterstock) By Joseph Menn and Shira Ovide Updated July 19, 2024 at 5:03 p.m. EDT|Published July 19, 2024 at 10:30 a.m. EDT A botched update from one of the world’s preeminent software security companies wreaked more havoc on global business in one day than all but the very worst of hacking groups have ever managed to inflict. Subscribe for unlimited access to The Post You can cancel anytime. Subscribe Skip to end of carousel THE GLOBAL IT OUTAGE (Allison Robbert/The Washington Post) Last week, a botched update by CrowdStrike melted down the world’s computer systems. The global IT outage brought a “blue screen of death,” causing chaos across many businesses, including health-care systems. Experts urge users to brace for lingering problems with computer systems for the next few days. End of carousel CrowdStrike built its name and a more than $70 billion market value by catching and publicly identifying malicious electronic campaigns by Russian and Chinese spies and organized criminal gangs that take in hundreds of millions of dollars. Share 1460 Comments NewsletterAs news breaks Tech News Alerts Breaking news email alerts on technology and the tech industry. Sign up PAID PROMOTED STORIES Subscribe to comment and get the full experience. Choose your plan → Advertisement TOP STORIES Technology Big Tech news and how to take control of your data and devices Biden administration urges tech companies to step up child safety efforts A week of nonstop breaking political news stumps AI chatbots Returns of the ‘Amazombies’: Unwanted packages are a retail nightmare back Try a different topic Sign in or create a free account to save your preferences Advertisement Advertisement Company About The Post Newsroom Policies & Standards Diversity & Inclusion Careers Media & Community Relations WP Creative Group Accessibility Statement Sitemap Get The Post Become a Subscriber Gift Subscriptions Mobile & Apps Newsletters & Alerts Washington Post Live Reprints & Permissions Post Store Books & E-Books Today’s Paper Public Notices Contact Us Contact the Newsroom Contact Customer Care Contact the Opinions Team Advertise Licensing & Syndication Request a Correction Send a News Tip Report a Vulnerability Terms of Use Digital Products Terms of Sale Print Products Terms of Sale Terms of Service Privacy Policy Cookie Settings Submissions & Discussion Policy RSS Terms of Service Ad Choices CA Notice of Collection Your Privacy Choices washingtonpost.com © 1996-2024 The Washington Post * washingtonpost.com * © 1996-2024 The Washington Post * About The Post * Contact the Newsroom * Contact Customer Care * Request a Correction * Send a News Tip * Report a Vulnerability * Download the Washington Post App * Policies & Standards * Terms of Service * Privacy Policy * Cookie Settings * Print Products Terms of Sale * Digital Products Terms of Sale * Submissions & Discussion Policy * RSS Terms of Service * Ad Choices * CA Notice of Collection * Your Privacy Choices 5.22.0 Already a subscriber? Sign in GET UNLIMITED ACCESS TO THE WASHINGTON POST You can cancel anytime. MONTHLY $1 every week for the first year billed as $4 every 4 weeks YEARLY $120 $40 for the first yearBEST VALUE * Unlimited access on the web and in our apps * 24/7 live news updates Add your email address By creating your account, you agree to The Washington Post's Terms of Service and Privacy Policy. Card View more offers