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URL: https://www.citizensbank.com/account-safeguards/overview.aspx
Submission: On November 16 via manual from US — Scanned from DE

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Text Content

 * Find a Branch/ATM
 * Customer Service

Log in
 * Personal
 * Small Business
 * Corporate
 * Private Bank
 * About Us

How can we help you?
Log in
 * Checking Accounts
   Compare Checking Accounts
 * Savings Accounts
   Compare Savings AccountsMoney Market AccountsCertificates of Deposit (CDs)IRA
   Savings & CDs
 * Credit Cards
   Compare Credit Cards
 * Home Loans
   Mortgages & Home LoansRefinance a MortgageNew Construction LoansHome Equity
   Line of Credit
 * Student Loans
   Undergraduate Student LoansGraduate Student LoansParent LoansRefinancing for
   StudentsRefinancing for Medical ResidentsRefinancing for ParentsScholarship
 * Investing & Wealth Management
   Who We AreWorking with Our AdvisorsPlanning for your Financial GoalsResources
   and ToolsInsightsFind an Advisor
 * Financial Education
   Saving & BudgetingManaging DebtCollegeHome OwnershipRetirement & Wealth
   ManagementSmall Business

 * Banking & Credit Cards
   Business CheckingNonprofit CheckingBusiness Overdraft ChoicesBusiness
   Savings, Money Markets and CDsBusiness Credit CardsBusiness Online & Mobile
   BankingSpecialized CheckingAccount Documents
 * Borrowing & Financing
   Business LendingBusiness Credit CardsSmall Business Administration (SBA)
   LoanPaycheck Protection Program Loan ForgivenessPaycheck Protection Program
 * Managing Cash Flow
   Cash ManagementPayroll ServicesMerchant Services
 * Investing & Benefits
   Employee Benefits SolutionsInvestment ManagementInsurance Protection
 * Point of Sale Financing
   What is Citizens Pay?Developer PortalResource Hub
 * Business Resources
   LearningLease or Buy Equipment CalculatorBusiness Loan CalculatorWorking
   Capital Calculator

 * Goals
   
 * Solutions
   
 * Industries
   
 * Insights
   
 * Why Citizens
   


 * Our Company
   Corporate OverviewOur Vision & ValuesLeadership TeamAwards &
   RecognitionSupplier Information
 * Sustainability & Impact
   Sustainability & ImpactClimate ImpactCitizens in the CommunityColleague
   VolunteerismDiversity, Equity & InclusionSupplier DiversityCareer at
   CitizensCRA Public FileReports & Disclosures
 * Newsroom
   
 * Careers
   
 * Investor Relations
   

✕

 * Personal
   Checking Accounts
   Savings Accounts
   Credit Cards
   Home Loans
   Student Loans
   Investing & Wealth Management
   Financial Education

 * Small Business
   Banking & Credit Cards
   Borrowing & Financing
   Managing Cash Flow
   Investing & Benefits
   Point of Sale Financing
   Business Resources

 * Corporate
   Goals
   Solutions
   Industries
   Insights
   Why Citizens

 * Private Bank
   
 * About Us
   Our Company
   Sustainability & Impact
   Newsroom
   Careers
   Investor Relations

Header Name
 * Find a Branch/ATM
 * Customer Service

Log in
Select a secure login
Personal/Small BusinessCash Flow Essentials Commercial ServicesCredit Card
Online ServicesBusiness Credit Card Online ServicesAccess My MortgageAccess My
Personal LoanAccess My Student LoanCitizens PayClarfeld Client AccessBrokerage
ServicesPay My LoanAccess My Auto LoanPay My Auto Loan
Personal/Small Business
 * Personal/Small Business
 * Cash Flow Essentials
 * Commercial Services
 * Credit Card Online Services
 * Business Credit Card Online Services
 * Access My Mortgage
 * Access My Personal Loan
 * Access My Student Loan
 * Citizens Pay
 * Clarfeld Client Access
 * Brokerage Services
 * Pay My Loan
 * Access My Auto Loan
 * Pay My Auto Loan

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SECURITY, PRIVACY AND LEGAL

Ensuring the safety of your customer information is as important to us as it is
to you.


✕

To report any suspicious activity concerning your Citizens accounts, call us at
1-800-922-9999 or call the phone number found on the back of your credit/debit
card or monthly statement.
bankingbankingaccountsafeguardsoverviewviewgenericconsumercb


SECURITY

To prevent fraud and shield your critical financial information, Citizens uses a
number of powerful security measures to protect you online. We encourage you to
learn more about the steps we take to secure your confidential information.

Learn More


PRIVACY

We implement reasonable measures to protect the confidentiality of Social
Security numbers, to prohibit unlawful disclosure of Social Security numbers,
and to limit access to Social Security numbers. Our privacy policies explain how
we handle and secure your online identity and private customer details.

Learn More


LEGAL

Our legal terms of use.

Learn More


FRAUD PREVENTION

We are vigilant about shielding customers from fraud, scams, and identity theft.
We also provide advice on practices you can use to protect your own identity and
guard against unauthorized use of your account. To report any suspected fraud
concerning your Citizens accounts, read our section on Fraud Reporting.

Learn More


HOW CITIZENS PROTECTS YOU

To prevent fraud and safeguard your critical financial information, Citizens
maintains a number of powerful security measures to protect you online.

Learn More


PROTECT YOURSELF

There are a number of ways to help guard against unauthorized use of your
account and protect your identity. For example, the Contact Information section
contains details about when and how the bank will contact you to help you avoid
scams. To report any suspicious activity concerning your Citizens accounts, call
us at 1-800-922-9999 or call the phone number found on the back of your
credit/debit card or monthly statement.

Learn More


PROTECT YOUR BUSINESS

Threats to your information and your account security are constantly changing.
There are a number of ways to help keep your business information secure. We
also provide details on when and how the bank would contact you in the Contact
Information section.

Learn More


CYBER SECURITY

Cyber threats continue to become more sophisticated, we encourage you to learn
to recognize them and take the appropriate course of action. Learn more about
how to keep your accounts and personal information safe.

Learn More


VULNERABILITY DISCLOSURE

Citizens takes cybersecurity seriously and is fully committed to protecting our
systems and customer data. If you have discovered a vulnerability in any of our
applications or systems, then we would like to hear from you through our
responsible disclosure program.

This program is managed by a third party vendor who will review and validate
cybersecurity issues within the scope of this program.

Read More



COMPANY

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HELP

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RESOURCES

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 * Site Map
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 * Site Requirements
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 * Privacy Policy
 * Privacy Rights
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© 2023 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand
name of Citizens Bank, N.A. Member FDIC








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work. These cookies do not store any personally identifiable information.

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