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Submitted URL: http://k-hosting.co.uk/
Effective URL: https://krystal.uk/
Submission: On November 07 via manual from NL — Scanned from GB
Effective URL: https://krystal.uk/
Submission: On November 07 via manual from NL — Scanned from GB
Form analysis 2 forms found in the DOM
https://help.krystal.uk/search
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Skip to main content * Domains * Hosting & Websites * Solutions * Why Krystal? SupportLog inSign up Hosting Web hosting Powerful web hosting with free SSL and backups included. Business hosting 100% PCI-DSS compliant hosting with 24/7 emergency support. Managed WordPress WordPress hosting built for performance and managed by experts. Reseller hosting Fully white-label hosting with cPanel to run your hosting business. Servers Virtual private servers Customisable and scalable VPS built to your specifications. Dedicated servers Fully managed dedicated servers deployed on our fast network. Public cloud Our powerful & convenient cloud platform built to deploy instantly. CDN Load your website faster from anywhere in the world. Websites Website builder Make your own website with just a few easy clicks. Online store Run a simple online store with our convenient website builder. 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Call sales 020 8050 1337 Get in touch directly with our sales team. Submit a support ticket Need help? Raise a ticket with our team. Knowledge base Get answers for all your questions in our guides. Start a live chat Have a question? Talk to us on Live Chat! Lodge a complaint Not happy? Let us know and we’ll fix it. Quick search our guides Your search query Visit our knowledge base PREMIUM WEB HOSTING THAT’S FAIR TO YOU AND THE PLANET. In 2002, frustrated by poor service and bad business practices, I created Krystal. The aim was to provide an honest, reliable and personal alternative to the large faceless hosting corporations, and we've been doing things differently ever since. Join Krystal today and enjoy web hosting that's conscious without compromising on the quality of performance or the health of our planet. Simon Blackler — Founder & CEO Connect on LinkedIn 4.8 out of 5 based on 1,694 reviews View all reviews Why KrystalView our plans METRICS * 35,099 ACTIVE CUSTOMERS Enjoying our award-winning service. Customer stories * 266,971 WEBSITES HOSTED With ultra-fast performance and 100% uptime. View our plans * 91,773 DOMAINS MANAGED Search for a domain or transfer yours to Krystal. Register a domain * 100% RENEWABLY POWERED Since 2017 from sources like sun, wind, and sea, with no corners cut. Protecting the planet Last updated: 7 Nov 2023 @ 17:19 View all stats SEARCH FOR A DOMAIN OR TRANSFER YOUR OWN Search domain * .uk * .com * .net * .me From just £7.99/year 100% GREEN HOSTING THAT’S RIGHT FOR YOU WEB HOSTING Lightning-fast and reliable cPanel hosting for your website. Join us today BUSINESS HOSTING PCI-compliant hosting built for commercial success. Start now MANAGED WORDPRESS Fully optimised WordPress platform with expert management. Get WordPress VIRTUAL PRIVATE SERVERS Complete scalability with unbeatable performance and power. Start your server SWITCH TO KRYSTAL AND WE’LL CREDIT YOUR UNUSED TIME FROM YOUR CURRENT PROVIDER Are you locked in with your current web host? Our Switch Credits give you money back on any time you have left on your plan, so you can join Krystal sooner. Switch to Krystal HOSTING SOLUTIONS BUILT FOR EVERYONE ENTERPRISE Expert consultancy, tailored management and transformative solutions. Build your business AGENCIES Give your clients the best hosting possible with no hidden charges. Become a partner E-COMMERCE Run your online store quickly, easily and sustainably. Create your store NONPROFITS & CHARITIES Powerful free hosting on 100% green servers to support your goals. Join us today Krystoid WHY KRYSTAL? WE’RE ENGINEERED DIFFERENTLY. A non-profit focus means the best hardware, software and support for your business. Instead of shareholder returns we reinvest our profits into protecting the planet. More Good Reasons OUR CLIENTS SAY WE'RE EXCELLENT 4.8 out of 5 based on 1,694 reviews View all reviews Sign upView plans * Even the more technical of us need help! Despite having a background in tech, setting up websites still isn’t second nature to me. This is where Krystal and their great support team come in. I didn’t need to pull out my hair, because the chat feature came up, and a super-helpful real human helped me immediately and without stress. Natalie Haigh 2023-01-09 Read review * Excellent provider As someone who isn’t web tech savvy, the team here helped me navigate designing my own website, even with all the technical glitches that happened along the way. By far, the most supportive and knowledgeable team I have worked with. Lottie King 2023-04-28 Read review * Fast and reliable It’s so easy to turn to a review site when you have a bad experience with a company. Thankfully, my experience with Krystal has been the opposite. Been a customer for four years, never had a problem. This week, I needed support. They answered promptly and did everything I need to get my site working again quickly. Robert J. King 2023-08-09 Read review * Unusually good! I just realised that I’ve been with Krystal for the last 5 years! That’s pretty unusual indeed for me. On reflection, I’ve run through similar companies every 1-3 years over the last 25 years. What's kept me with Krystal is the following: good performance in what they do, good update information, everything is transparent, they treat me as a person, and they'll go the extra mile. Captain Walker 2023-08-29 Read review * 10/10 every time Yet again Krystal came to our rescue in helping to resolve a technical problem way beyond our understanding. Tristan took as much time as was necessary to resolve the issue. 10/10 every time, no matter how big or small the problem is. Sy Whitehall 2023-04-14 Read review * Always a fantastic service We have used Krystal Hosting for a number of years now, and their customer support is one of the best I’ve experienced - always very knowledgeable and very helpful. Mark Score 2023-09-08 Read review * Best hosting company out there A massive support network and outstanding service. Anyone who is complaining about Krystal has never used any of the other ‘giants’. Second to none - will be here for the long run Dan Burgess 2023-07-20 Read review * By far the best hosting service provider Krystal is the best hosting service provider I have come across. My website is always up and running smoothly, and I have received nothing but positive feedback about the speed and performance of my website, which I attribute to Krystal’s top-of-the-line hosting services. Patrick O’Neill 2023-06-09 Read review * Consistently wonderful They’ve been unbelievably consistent with their service and an absolute joy to work with. I’ve never dealt with a company that has kept its very high standards consistently. 5 stars doesn’t do this place justice! Jonathan Dell’Agnolo 2023-03-05 Read review * Excellent customer service I had a few small business websites that I needed to migrate from from another host (which was slow and more expensive), and they helped me with step-by-step instructions after I struggled with it, and then helped me to troubleshoot errors on the other migrations I tried by myself. Absolutely great customer service! Dave Man 2023-05-24 Read review * Excellent customer service as always I’ve been a Krystal customer for many years, and on the rare occasions I needed help with something, I’ve always had a prompt and satisfactory answer to my questions. Krystal set the bar when it comes to customer service and I’d be happy to recommend them to anyone that requires hosting solutions. Sam Gatt 2023-04-03 Read review * Excellent customer support I rang Krystal after encountering an email issue with my iPhone. I was put through in a matter of moments to Steven, who was incredibly helpful in assisting my problem, which I could have spent hours on if not for his support. I was very grateful for the quick investigation! Dan Self 2023-09-06 Read review * Excellent support and advice As an agency owner, you have hundreds of hosting companies to choose from, and we couldn’t be happier with Krystal. We’ve been with them for five years and the support - when needed - is first class. Very happy to recommend! Jason Wollington 2023-03-08 Read review * Exceptional support Always fast and invariably solves the problem. Highly recommended! Anna Richards 2023-08-31 Read review * God-tier customer support Friendly, sharp, understanding, and quick to answer and resolve things. Kai Winters 2023-06-07 Read review * Great service Krystal are easily the best hosting service I have ever used. Great service, and an amazing turnaround time on queries and tickets. Real people who are helpful, friendly, and UK-based. Bazil Nesbitt 2023-06-22 Read review * I honestly can’t recommend Krystal enough I spoke to Steven in Support, who was helpful beyond my expectations, exploring various options with me and talking me through every step to upgrade my IT to make it as easy as possible. I honestly can't recommend Krystal enough if all their employees are as helpful as he has been! Tina Sood 2023-06-22 Read review * Krystal just do everything well Very well. Outstandingly well. Whether it be hosting, tech support, or domain-related, they are responsive and extremely competent. I have no intention of moving any of my domains or sites anywhere else. Allister Duncan 2023-04-27 Read review * Massive help! Having spent years of pain with another host, I have moved to Krystal and thank the Lord! I worked with Matthew today, and he issued an SSL and moved root folders of a domain for me in minutes. All sorted, and now I can get on with my day. I can’t recommend them enough! Mike Wells 2023-05-02 Read review * Nothing but excellent service I have used previous web hosts and Krystal has been the best. Easy to deal with and queries dealt with fast. Andrew Flash 2023-08-19 Read review * One of the best companies I have ever used Their customer service is phenomenal. They are always so incredibly helpful and so prompt in their replies. Selina Westerman 2023-05-25 Read review * Shine on, Krystal Hosting Been with this hosting company for a number of years, and always found them caring and professional. And, of course, they provide a great service. Well done, Krystal. You are a shining example of something we had back in the day, but sadly seem to have lost in the here and now. Rod Mitchell 2023-04-06 Read review * Simply amazing! Everything about the Krystal platform is fantastic, but their support in particular is just outstanding. There's always little issues here and there when you host websites, and knowing you've got such a great support team at your fingertips just takes all the pressure off. Karl Chevalier 2023-07-27 Read review * Super friendly and helpful Managed to solve our problems in a really short space of time. Gavin Agamemnos 2023-06-15 Read review * Terrific Support! They helped us migrate and fix a problematic site, as well as communicating technically with third parties. Very satisfied! On Yorkshire Magazine 2023-05-30 Read review * The best and fastest technical support It’s just unbelievable! Special thanks to Jamie, who was very fast and promptly solved problems. Ivan Hroshev 2023-09-09 Read review * The best in the business, by far! I wish all hosting companies had the same level of service and care that Krystal do. Their systems work flawlessly and the odd occasion that there’s an issue they are always super responsive and extremely helpful. Joel Spencer 2023-06-27 Read review * The best UK shared hosting provider I’ve tried a number of different hosting companies over the years, and Krystal are by far the best UK shared hosting provider I’ve found. Dean Perry 2023-06-03 Read review * The gold standard in UK web hosting Over the past 5 years, their service has been nothing short of stellar. What really stands out, besides their unwavering tech support, is their commitment to being at the forefront of technology while holding strong to their eco principles. Dan T 2023-07-24 Read review * The support is on another level I’ve been using them for many years and they’re so great to work with. Any issue is normally resolved within the hour. Thoroughly recommend this company. Harvinder Bhogal 2023-07-20 Read review * Very reliable for business hosting Always great service from these guys. Their support is top-notch and you’re never waiting long for a response or a resolution. Same day responses, often within minutes, makes them a very reliable partner for business website hosting. David Kennett 2023-05-10 Read review * Well worth the money! I’ve been with Krystal since 2015, and have always been very impressed by the quality of their technical support. I’ve just had a problem with my email system, which they tracked down in a few hours, and at no extra charge, to an obscure fault in my Thunderbird email software. Kevin King 2023-08-30 Read review Join 35,099 happy clients running on our premium, planet-first B Corp web hosting * * * * * * * * 100% GREEN WEB HOSTING Yes, we obsess over our tech. But we also protect our planet. GREEN ENERGY We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy. GREEN DATA CENTRES All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2. GREEN PURPOSE We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp. GREEN LEADERSHIP We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach. EXCEPTIONAL SUPPORT Start a live chat Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help. Start a live chat 1,493 Tickets (last 7 days) * 7 hours average resolution time * 65% solved in first response 209 Calls (last 7 days) * 5 minutes average call duration time * < 30 seconds hold time target 1,429 Live Chats (last 7 days) * 7 minutes average wait time * 39 minutes average resolution time Last updated: Today at 17:19 View all stats WE’RE RATED EXCELLENT 4.8 out of 5 based on 1,694 reviews View all reviews Over 20 years of experience have gone in to creating the perfect cloud hosting platform. * * * © 2002-2023 Krystal Hosting Ltd. All rights reserved. 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