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Text Content

MEETINGS SUPPORT CENTER

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HOW CAN WE HELP YOU TODAY?

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Contact Us
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KNOWLEDGE BASE


ABOUT PHONE.COM MEETINGS

Phone.com Meetings Apps 3
 * Install the Phone.com add-on for Google Calendar
 * Microsoft Outlook integration setup for Phone.com Meetings
 * Setting Phone.com as your default with Google calendar


TROUBLESHOOTING

Troubleshooting General 19
 * I'm Having Difficulty Joining a Call From My Browser
 * Participants can't see and/or hear me
 * Browser permission errors
 * Difficulties Using VoIP Services Such as Skype or Vonage
 * I Get a Firewall Warning

View all 19
Troubleshooting Audio 3
 * I'm Hearing an Echo or Feedback on the Conference
 * I'm Hearing a Constant Beep or Blaring Signal During the Conference
 * No Audio on my iPhone or iPad App


AUDIO CONFERENCING

FAQ 5
 * Can I enter my access code or PIN with a smartphone or tablet?
 * Telephone Moderator Controls
 * How do I turn Announcements on or off?
 * Do you offer transcription services?
 * Can I dial the Canada Toll Free number from the United States?

Local and International Conferencing 2
 * How To Conduct International Conferences
 * Add a participant to a meeting by calling them


VIDEO CONFERENCING

Video Conferencing 10
 * How Do I Start My Video Conference?
 * What Equipment Do I Need For Video Conferencing?
 * What is 'Active Speaker' and How Does It Work?
 * Using Live Caption in Chrome
 * Change your background

View all 10
Screen Sharing & File Sharing 11
 * How do I Share My Screen During a Meeting
 * Using your 'Drive' and Content Library
 * How Can I Invite Participants To My Screen Sharing Session
 * How Do I Share A Downloadable File?
 * How Do I Exit My Screen Sharing Session?

View all 11


FAQS + TOOLS + TIPS

FAQs 11
 * How Do I Schedule A Meeting?
 * How Do I Start An On Demand Conference Right Now?
 * How Do I Start a Video or Web Conference Call?
 * How Do I Record My Conference?
 * How can I Manage my call Online?

View all 11
Tools + Tips 5
 * Online Moderator Controls
 * Security and Privacy
 * Telephone Conference Controls
 * How To Successfully Host a Large or Event Sized Conference
 * Checklist For Your Conferences


SCHEDULING + SUMMARIES

Scheduling Conferences 5
 * How Do I Edit My Scheduled Conference?
 * How Do I Cancel A Scheduled Conference?
 * How Do I Set Up A Recurring Conference?
 * Do I Have To Schedule In Order To Start My Conference?
 * Using Your Account with Calendly

After Your Conference 3
 * Where to find your recordings
 * Post Conference Summaries
 * How do I access, view and search transcriptions?


SETTINGS AND FEATURES

Features 15
 * Caller display
 * Searching your Online Dashboard
 * PIN-less Entry and SMS Notifications
 * Waiting Room
 * Address Book

View all 15
Settings 10
 * How Can I Change My Access Code?
 * How Do I Change My Moderator PIN?
 * How Do I Change My Contact Details?
 * How Do I Change My Password?
 * How Do I Change The Time Zone?

View all 10
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