citiretailservices.citibankonline.com
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Submitted URL: https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLCN_BESTBUY#signon
Effective URL: https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLCN_BESTBUY
Submission: On February 11 via manual from US — Scanned from DE
Effective URL: https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLCN_BESTBUY
Submission: On February 11 via manual from US — Scanned from DE
Form analysis
8 forms found in the DOMPOST
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<header>
<figure class="card_art"></figure>
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<h2 data-popup-label="" data-entering-from="sign_on">Welcome to Your New Online Account.</h2>
<h2 data-popup-label="" data-entering-from="registration">Welcome to Your New Online Account.</h2>
<div data-popup-description="">
<p data-entering-from="sign_on">Introducing a whole new experience built to give you more control over your card and your time.</p>
<p data-entering-from="registration">Congratulations. Your account setup is complete. Now discover a whole new online account, built to give you more control over your card and your time.</p>
<ul data-entering-from="sign_on">
<li>Get around faster in an intuitive, clutter-free environment.</li>
<li>Log in from anywhere with a design optimized for any device.</li>
<li>Manage your account your way with all the features you enjoyed before—and more.</li>
</ul>
<ul data-entering-from="registration">
<li>Get around faster in an intuitive, clutter-free environment.</li>
<li>Log in from anywhere with a design optimized for any device.</li>
<li>Manage your account your way with all the features you enjoyed before—and more.</li>
</ul>
<p data-adblocker-info="">Note: If your browser has an ad blocker installed, you may want to turn it off now to enjoy the full site.</p>
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<section data-form-buttons="">
<button type="submit" data-role="button" class="default">Take the Tour</button>
<button type="button" data-button-type="cancel" data-role="button" data-rel="back" class="alternate">No, Thanks</button>
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<div class="field">
<label for="user_id_2"><span>User ID</span><span class="spoken_error"></span></label>
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aria-required="true">
</div><span data-error-flag-for="user_id_2" data-aria-hidden="true" aria-hidden="true" class="error_flag"></span>
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<div class="remember_me">
<div class="ui-checkbox"><label for="remember_me_2" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-checkbox-off"><span>Remember My User ID</span></label><input type="checkbox" id="remember_me_2" name="rememberMe" value="on"></div>
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<div class="field">
<label for="password_3"><span>Password</span><span class="spoken_error"></span></label>
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data-validate="not_empty: Please enter your Password to sign on. || too_few_characters: Your Password must be six to 32 characters in length. || password: Please try again. Certain special characters are not allowed." aria-required="true">
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<button type="submit" data-role="none" data-processing="Processing" class="featured">Sign On</button>
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<input type="hidden" name="processName" value="{{attr:processName}}" data-aria-hidden="true" aria-hidden="true">
<section>
<h1>SIGN OFF</h1>
<h2 data-popup-label="">ARE YOU SURE YOU WANT TO SIGN OFF?</h2>
</section>
<section data-form-buttons="">
<button type="submit" data-role="button" aria-label="Close this dialog, sign off and go to BestBuy® site." class="default ui-btn ui-shadow ui-corner-all">Sign Off</button>
<button type="button" data-button-type="cancel" data-role="button" data-rel="back" aria-label="" class="alternate ui-btn ui-shadow ui-corner-all">Cancel</button>
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<form data-form-id="sign_off" action="../../" method="POST" autocomplete="off" role="form" novalidate="">
<input type="hidden" name="processName" value="{{attr:processName}}" data-aria-hidden="true" aria-hidden="true">
<h1 data-popup-label="">Your Session Is About to Time Out</h1>
<p data-popup-description="">If you remain inactive, we will sign you out to protect your information.</p>
<section data-form-buttons="">
<button type="button" data-button-type="cancel" data-role="button" data-rel="back" aria-label="Close this dialog and stay active." class="default ui-btn ui-shadow ui-corner-all">Stay Active</button>
<button type="submit" data-role="button" aria-label="Close this dialog, sign off and go to BestBuy® site." class="alternate ui-btn ui-shadow ui-corner-all">Sign Off</button>
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<input type="hidden" name="fek" value="fek" data-aria-hidden="true" aria-hidden="true">
<input type="hidden" name="ei" value="ei" data-aria-hidden="true" aria-hidden="true">
<div></div>
<h1>Welcome to Virtual Guide</h1>
<h2 data-popup-label="">Can we help you today?</h2>
<section data-form-buttons="">
<button type="button" data-button-type="submit" data-role="button" class="default ui-btn ui-shadow ui-corner-all">Yes, Please</button>
<button type="button" data-button-type="cancel" data-role="button" data-rel="back" aria-label="Decline COVA and return to page" class="alternate ui-btn ui-shadow ui-corner-all">No, Thanks</button>
</section>
<input type="hidden" class="extraField" name="XXX_Extra" value="38ee353ad0d49d0a40d96a" data-aria-hidden="true" aria-hidden="true">
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<form data-form-id="site_info" action="../../" method="POST" autocomplete="off" role="form" novalidate="true">
<input type="hidden" name="fek" value="fek" data-aria-hidden="true" aria-hidden="true">
<input type="hidden" name="ei" value="ei" data-aria-hidden="true" aria-hidden="true">
<h2 data-popup-label="">If you have experienced financial hardship as a result of COVID-19, log in to send us a secure message by selecting the Topic “COVID-19 Payment Waiver Request”</h2>
<section data-form-buttons="">
<button type="button" data-button-type="submit" data-role="button" class="default ui-btn ui-shadow ui-corner-all">Yes, Please</button>
<button type="button" data-button-type="cancel" data-role="button" data-rel="back" class="alternate ui-btn ui-shadow ui-corner-all">No, Thanks</button>
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<input type="hidden" class="extraField" name="XXX_Extra" value="38ee353ad0d49d0a40d96a" data-aria-hidden="true" aria-hidden="true">
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<form data-form-id="quit" action="../../" method="POST" autocomplete="off" role="form" novalidate="">
<input type="hidden" name="processName" value="{{attr:processName}}" data-aria-hidden="true" aria-hidden="true">
<h1 data-popup-description="" id="quit_confirmation_label">Are You Sure You Want to Quit?</h1>
<section data-form-buttons="">
<button type="submit" data-role="button" aria-label="Quit the credit card registration process" class="default ui-btn ui-shadow ui-corner-all">Quit</button>
<button type="button" data-button-type="cancel" data-role="button" data-rel="back" aria-label="Cancel allocating payments to Promotional Balances." class="alternate ui-btn ui-shadow ui-corner-all">Cancel</button>
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<div class="ui-checkbox"><input type="checkbox" id="acceptUpgradeAgreement" name="acceptUpgradeAgreement"><label for="acceptUpgradeAgreement" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-checkbox-off">I have read and agree to all
of the Agreements outlined above, including all of the
<a href="#" class="termsAndConditionsClickForUpgradeNow ui-link">Important Information About Your Best Buy American Express Card Upgrade, Department Stores National Bank Credit Card Disclosures for the Best Buy American Express Card, American Express Credit Card Agreement, and Privacy Notice.</a>
(Required) <span class="spoken_error"></span></label></div>
<span id="display_error_for_tnc_click" data-error-flag-for="acceptUpgradeAgreement" class="hidden"> <em></em><em>You must open the Terms and Conditions and select the checkbox to enable the UPGRADE NOW button.</em></span>
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<button type="submit" aria-label="Upgrade Now" data-role="button" class="default ui-btn ui-shadow ui-corner-all" disabled="disabled">Upgrade Now</button>
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<button type="button" aria-label="Decline Upgrade" data-role="button" data-button-type="cancel" class="alternate ui-btn ui-shadow ui-corner-all">Decline Upgrade</button>
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<button type="button" data-role="button" data-button-type="remind" class="undecorated ui-btn ui-shadow ui-corner-all">Ask Me Later</button>
<input type="hidden" class="extraField" name="XXX_Extra" value="38ee353ad0d49d0a40d96a" data-aria-hidden="true" aria-hidden="true">
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Text Content
WELCOME TO YOUR NEW ONLINE ACCOUNT. WELCOME TO YOUR NEW ONLINE ACCOUNT. Introducing a whole new experience built to give you more control over your card and your time. Congratulations. Your account setup is complete. Now discover a whole new online account, built to give you more control over your card and your time. * Get around faster in an intuitive, clutter-free environment. * Log in from anywhere with a design optimized for any device. * Manage your account your way with all the features you enjoyed before—and more. * Get around faster in an intuitive, clutter-free environment. * Log in from anywhere with a design optimized for any device. * Manage your account your way with all the features you enjoyed before—and more. Note: If your browser has an ad blocker installed, you may want to turn it off now to enjoy the full site. Take the Tour No, Thanks Skip to Main Content Help & Contact BestBuy.com Profile Sign On Quit Sign Off My Best Buy® Credit Card: Log In or Apply MANAGE YOUR ACCOUNT ONLINE, ANY TIME, ANY DEVICE. * Pay bills * Track account activity * Get exclusive offers * Activate alerts mm banner SIGN ON User ID Remember My User ID Password Sign On Retrieve User ID Reset Password Register Your CardTo help protect your identity, please change your password every 60 to 90 days. SIGN ON NOT A CARDMEMBER? APPLY NOW mm promotional_link My Best Buy® Credit Card Magnolia® Credit Card My Best Buy® MasterCard® Pacific Sales® Credit Card My Best Buy® Visa® Card * My Best Buy® Credit Card * Magnolia® Credit Card * My Best Buy® MasterCard® * Pacific Sales® Credit Card * My Best Buy® Visa® Card CONTACT US BY PHONE. 1-888-574-1301 Mon - Fri 9 a.m. - 9 p.m. local time Saturday 8 a.m. - 8 p.m. local time Sunday 8 a.m. - 6 p.m. local time ADDITIONAL PHONE NUMBERS * Technical Assistance 1-888-738-4624 * TTY for the Hearing Impaired 1-888-824-2323 * Outside the U.S., Canada and Puerto Rico, Call Collect 1-423-467-6543 CONTACT US BY MAIL. My Best Buy® Credit Card P.O. Box 790441 St. Louis, MO 63179-0441 PAYMENT ADDRESSES My Best Buy® Credit Card Payments P.O. Box 9001007 Louisville, KY 40290-1007 PO Box 70601 Philadelphia, PA 19176-0601 My Best Buy® Credit Card Overnight Delivery/Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213 CONTACT US BY PHONE. 1-888-574-1312 Mon-Fri 9:00 am - 9:00 pm, Local Time Sat 8:00 am - 8:00 pm, Local Time Sun 8:00 am – 6:00 pm, Local Time ADDITIONAL PHONE NUMBERS * Technical Assistance 1-888-738-4624 * TTY for the Hearing Impaired 1-888-824-2323 * Outside the U.S., Canada and Puerto Rico, Call Collect 1-423-467-6543 CONTACT US BY MAIL. Magnolia Credit Card P.O. Box 790441 St. Louis, MO 63179-0441 PAYMENT ADDRESSES Magnolia Credit Card Payments P.O. Box 9001007 Louisville, KY 40290-1007 PO Box 70601 Philadelphia, PA 19176-0601 Magnolia® Credit Card Overnight Delivery/Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213 CONTACT US BY PHONE. 1-888-574-1301 24 hours a day, 7 days a week ADDITIONAL PHONE NUMBERS * Technical Assistance 1-888-738-4624 * TTY for the Hearing Impaired 1-888-824-2323 * Outside the U.S., Canada and Puerto Rico, Call Collect 1-423-467-6543 CONTACT US BY MAIL. My Best Buy MasterCard P.O. Box 790441 St. Louis, MO 63179-0441 PAYMENT ADDRESSES My Best Buy MasterCard Payments P.O. Box 9001007 Louisville, KY 40290-1007 PO Box 70601 Philadelphia, PA 19176-0601 My Best Buy MasterCard Overnight Delivery/Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213 CONTACT US BY PHONE. 1-888-574-1315 Mon-Fri 9:00 am - 9:00 pm, Local Time Sat 8:00 am - 8:00 pm, Local Time Sun 8:00 am - 6:00 pm, Local Time ADDITIONAL PHONE NUMBERS * Technical Assistance 1-888-738-4624 * TTY for the Hearing Impaired 1-888-824-2323 * Outside the U.S., Canada and Puerto Rico, Call Collect 1-423-467-6543 CONTACT US BY MAIL. Pacific Sales Credit Card P.O. Box 790441 St. Louis, MO 63179-0441 PAYMENT ADDRESSES Pacific Sales Credit Card Payments P.O. Box 9001007 Louisville, KY 40290-1007 PO Box 70601 Philadelphia, PA 19176-0601 Pacific Sales Credit Card Overnight Delivery/Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213 CONTACT US BY PHONE. 1-888-574-1301 24x7x365 ADDITIONAL PHONE NUMBERS * Technical Assistance 1-888-738-4624 * TTY for the Hearing Impaired 1-888-824-2323 * Outside the U.S., Canada and Puerto Rico, Call Collect 1-423-467-6543 CONTACT US BY MAIL. My Best Buy® Visa® Card P.O. Box 790441 St. Louis, MO 63179-0441 PAYMENT ADDRESSES My Best Buy® Visa® Card Payments P.O. Box 78009 Phoenix, AZ 85062-8009 PO Box 70601 Philadelphia, PA 19176-0601 My Best Buy® Visa® Card Overnight Delivery/Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213 contact us ACTUALIZA TU PREFERENCIA DE IDIOMA La actualización de tus preferencias de idioma modificará el idioma predeterminado para el sitio. La próxima vez que inicies sesión, el contenido del sitio aparecerá en español. Si deseas que tus estados de cuenta, cartas y comunicaciones se presenten en español, visita la página de Perfil. Modificar preferencia de idioma Español Site Map | Privacy Link opens in a new window | Notice at Collection Link opens Notice at Collection in a new window | CA Privacy Hub Link opens CA Privacy Hub in a new window | Accessibility Link opens in a new window | Site Terms Link opens in a new window | bestbuy.com Link opens in a new window bestbuy.com Link opens in a new window © 2022 Citigroup Inc. crs-1931-srv1For technical assistance regarding this page, please reference crs-1931-srv1 Get Help Hi, how can I help? Hi, how can I help? ACCESS THIS PAGE FROM YOUR HOME SCREEN. Tap your browser's share button to ‘Add to Home Screen.’ LOADING SIGN OFF ARE YOU SURE YOU WANT TO SIGN OFF? Sign Off Cancel ENROLL IN PAPERLESS STATEMENTS AND LETTERS To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only. If you do not wish to enroll, choose Cancel and deselect the Paperless Statements and Letters checkbox. ENROLLMENT IN CREDIT CARD PAPERLESS STATEMENTS AND E-COMMUNICATIONS We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices. To receive your legal notices electronically, your computer must be capable of printing or storing email, web pages and documents in PDF format and your browser must meet minimum system requirements. MINIMUM SYSTEM REQUIREMENTS Your privacy and security are important to us. That is why we require you to use a browser with 128-bit security encryption to proceed with your application. This protection helps to ensure that the information you send and receive will remain confidential. GETTING PAPER COPIES If you choose to receive legal notices and statements electronically and then want a paper notice, call us at the number on the back of your card and we will mail it to you. CANCELLING PAPERLESS STATEMENTS AND E-COMMUNICATIONS You may cancel through account online or by calling us at the number on the back of your card. UPDATING EMAIL ADDRESS We will send notifications regarding the availability of your statement online and legal notices to the email address you provided to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on the back of your card. Credit Card Paperless Statements and E-Communications Authorization I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically. You will receive paperless notifications at the email address currently associated with your account. YOUR SESSION IS ABOUT TO TIME OUT If you remain inactive, we will sign you out to protect your information. Stay Active Sign Off WELCOME TO VIRTUAL GUIDE CAN WE HELP YOU TODAY? Yes, Please No, Thanks IF YOU HAVE EXPERIENCED FINANCIAL HARDSHIP AS A RESULT OF COVID-19, LOG IN TO SEND US A SECURE MESSAGE BY SELECTING THE TOPIC “COVID-19 PAYMENT WAIVER REQUEST” Yes, Please No, Thanks ARE YOU SURE YOU WANT TO QUIT? Quit Cancel USER ID AND PASSWORD GUIDELINES The perfect secure password is easy to remember, but difficult for outsiders to guess. Keep these tips in mind when creating your User ID and Password. You should: * Review the current Citibank Vulgar Language Policy. * Make your User ID and Password two distinct entries. * Make your User ID and Password different from the Security Word you provided when you applied for your card. * Use phrases that combine spaces and words (i.e., "An apple a day"). NOTE: 1 space only between each word or character. You should not: * Use your name. * Use multiple consecutive spaces. * Use more than three consecutive or sequential digits unless your User ID is an email address (i.e. 1111 or 1234). * Use a single word that can be found in the dictionary. * Use something readily identifiable, such as your name, birthday, spouse or child's name, Social Security Number, phone number or street address. These can be traced directly to you and are easy for potential hackers to guess. * Use letters or numbers that are near each other on the keyboard (i.e. hjkl;). * Share your information with anyone — ever. Need more suggestions? Have some fun and try one of these formulas: * Choose a meaningful phrase with 6-8 words in it (e.g. we bought our home 9 years ago) and take the first character of each word to make your password: wboh9ya. * Insert two digits into a word (e.g. Decem51ber). * Replace the vowels or other letters in a short phrase with numbers or other characters. * Misspell a word, drop some letters, add other characters, or make up crazy words using symbols instead of vowels or consonants. * Drop the vowels in a long word (e.g. ‘corporation’ would be crptn). Even better, add some numbers (e.g. 2crptn9). YOUR UPGRADE IS RIGHT THIS WAY null WHAT TO EXPECT WITH YOUR NEW UPGRADE null DEVICE REQUIREMENTS We can electronically provide you the Important Information About Your Best Buy American Express Card Upgrade, Department Stores National Bank Credit Card Disclosures for the Best Buy American Express Card, American Express Credit Card Agreement, and Privacy Notice. To get these electronically your device must be capable of printing or storing web pages and/or PDFs and your browser must have 128-bit security. If you want to request a paper copy of these disclosures you can call My Best Buy® Credit Card at 1-888-574-1301 and we will mail them to you at no charge. AGREEMENTS null I have read and agree to all of the Agreements outlined above, including all of the Important Information About Your Best Buy American Express Card Upgrade, Department Stores National Bank Credit Card Disclosures for the Best Buy American Express Card, American Express Credit Card Agreement, and Privacy Notice. (Required) You must open the Terms and Conditions and select the checkbox to enable the UPGRADE NOW button. Upgrade Now Decline Upgrade Ask Me Later YOU ARE LEAVING A CITIBANK WEBSITE AND GOING TO BESTBUY.COM. That site may have a privacy policy and security that is different from this Citibank, N.A. Website. Citibank, N.A. and its affiliates are not responsible for the products, services, and content on BestBuy.com. Do you want to continue to BestBuy.com? ContinueCancel EMAIL ADDRESS POLICY EMAIL PRIVACY AT CITI CARDS, WE ARE DEDICATED TO PROTECTING YOUR PRIVACY. WE WANT YOU TO FEEL COMFORTABLE ABOUT GIVING US YOUR EMAIL ADDRESS. THE FOLLOWING EMAIL POLICY WAS DEVELOPED TO HELP YOU UNDERSTAND HOW WE USE EMAIL AND WHAT YOUR CHOICES ARE. HOW WE USE EMAIL WHEN YOU GIVE US YOUR EMAIL ADDRESS, WE MAY THEN SEND YOU EMAILS ON A VARIETY OF SUBJECTS, SUCH AS: • GENERAL NOTICES OR IMPORTANT NEWS ABOUT YOUR ACCOUNT (REST ASSURED YOUR ACCOUNT NUMBER WOULD NEVER BE INCLUDED) • UPDATES ON SPECIAL DEALS AND OFFERS THAT MIGHT INTEREST YOU • OPPORTUNITIES TO PROVIDE FEEDBACK OR COMPLETE ONLINE SURVEYS, SO YOU CAN TELL US WHAT YOU THINK YOUR CHOICES WE BELIEVE YOU SHOULD BE ABLE TO CHOOSE WHAT KINDS OF INFORMATION YOU RECEIVE. THUS, IF YOU DO NOT WANT TO RECEIVE MARKETING MATERIAL BY EMAIL, JUST INDICATE YOUR PREFERENCE ON YOUR EMAIL PROFILE. IF YOU DO SO, PLEASE NOTE THAT YOU COULD CONTINUE TO RECEIVE SOME MARKETING INFORMATION UNTIL YOUR REQUEST IS PROCESSED. IMPORTANT NOTE: PLEASE KEEP IN MIND THAT CITI RESERVES THE RIGHT TO CONTINUE TO NOTIFY YOU BY EMAIL REGARDING YOUR ACCOUNT.