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Source-to-Pay
Source-to-Pay Platform
Source-to-Contract
Sourcing
Supplier Management
Contract Lifecycle Management
Procure-to-Pay
Procurement
Invoice Management
Financial Management
Analytics
Core Framework
Payments
Accounts Payable Automation
Electronic Purchase Order
Approval Workflow
3 Way Matching
Strategic Advisory Services
Strategic Sourcing Services
Procurement Advisory
Finance Advisory
Digital Transformation
Managed Services
Procurement Services
Help Desk Services
Order-to-Cash
Order-to-Cash Solutions
Managed Accounts Receivable
Supply Chain Finance
Centralized Billing for National Account Programs
Electronic Invoice Presentment + Payment
Electronic Data Interchange (EDI)
Electronic Document Distribution
Online Payments
Managed Postal Solutions
Accounts Receivable Automation
Fleet
Fleet Solutions
Fleet Procurement/GPO
Construction and Agriculture
Material Handling Equipment
Fleet Financing
Fleet Analytics
Fleet Suppliers
Fleet Remarketing
GPO
Indirect GPO
Fleet GPO
Customers
Partners
Resources
Blog
Case Studies
Datasheets
Infographics
Podcasts
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CORCENTRIC PRIVACY POLICY

Information We Collect How We Use the Information
We Collect How We May Disclose Information Cookies Your Rights and Choices
Visitors from the EU/EEA Visitors from California Other Important Information
Changes and Updates Contact Information

Last Updated: February 2022

Corcentric values your privacy and is committed to protecting it. This Privacy
Policy explains how Corcentric and its related subsidiaries and affiliated
entities (collectively, “Corcentric”, “we”, and “us”) may collect, use, and
disclose Personal Information we obtain in the provision of our Services (as
defined below), as well as your rights and choices with respect to our
collection and use of your Personal Information.

This policy applies where we may be considered a “Controller” (i.e., we
determine why and how Personal Information is processed), including through our
website at corcentric.com (the “Site”) and our Software Services (defined below)
(collectively the “Site” and “Software Services”, the “Services”).

Please note that where Corcentric has entered into a contractual agreement (the
“Commercial Agreement”) with an organization (such as your employer or another
entity for which you may provide services) (the “Customer”), and such Customer
uploads or provides to Corcentric Customer Data in relation to its use of the
Software Services, Corcentric is considered a “Processor” and the Customer
controls and is responsible for the Customer Data that you or it provides to us.
Please visit the corresponding Customer’s privacy policy for a description of
its collection practices with respect to your data. Corcentric’s use of such
Customer Data is governed by the Commercial Agreement between Corcentric and
such Customer.

This Privacy Policy applies to Corcentric’s online platforms, including:

Corcentric Platform, SmartSource 9.X, SmartSource Cloud, SmartContracts,
SmartAnalytics, Managed AR Billing Solution (CorConnect), COR360 Approval
Workflow (COR360), Corcentric Expense, Fleet Procurement/GPO (Buyer’s Guide),
COR360 Purchase Order (InfoAccess, iForms, iCube, iHub), Electronic Invoice
Presentment + Payment (EIPP)/Netsend, and Corcentric Payments/Vendorin
(collectively, the “Software Services”).

For the purpose of this Privacy Policy, “Personal Information” means any
information relating to an identified or identifiable individual or that can
reasonably be used to identify an individual.


1. INFORMATION WE COLLECT

PERSONAL INFORMATION PROVIDED BY YOU

 * Communication Information. If you contact us directly (e.g., via email,
   phone, etc.) or fill out information on our Services (e.g., to ask a question
   via our online contact form, to apply for a job on our career page etc.), we
   may collect your name, email address, phone number, company, job title,
   postal address, the content of your inquiry, the services related to your
   interest, date and time of your message and any attachments thereto, and
   other information you may directly provide to us. If you post a public
   comment on our Site, we ask you to provide your name and email address.
   Without this information we may not be able to answer your question or
   process your request.
 * Business Contact Information. When you do business with us or use our
   Services, we may receive professional contact details of employees and other
   individuals associated with our customers, partners, and vendors, such as
   first and last name, email address, phone number, title and department, and
   other information relevant to, and necessary for us to manage a particular
   business relationship or provide you with access to the Services.
 * Support Services Information. When you request technical support services
   through our support portal, via email, via an IT helpdesk ticket or via our
   call center, we will process your contact information, such as name, email
   address, phone number and the country in which you are operating as well as
   information on the reasons for your support request. Without this information
   we may not be able to answer your support request.
 * Payment Transaction Information. Where you use the Corcentric Services to
   make, receive, record, or otherwise process a payment through our Services,
   we may collect information about the payment transaction and the transaction
   parties, including the date, time and locations of the transaction,
   identifying information of the sender and recipient, the payment or transfer
   amount(s), bank account information for the sender and/or recipient, a
   description of the transactions, amounts delivered, etc.
 * Financial Information. When you use the Services to make or receive payments
   to or from third parties, we collect certain financial information from you,
   such as bank routing and account information, credit or debit card
   information, etc.
 * Information about your Customers and Vendors. Depending on the Services you
   are utilizing, you may provide to us information about your customers and
   vendors, such as name, email address, phone number, contact information, and
   financial information.

PERSONAL INFORMATION PROVIDED BY CUSTOMERS & PARTNERS

 * Customer Data. Our Customers may provide us with your Personal Information
   through their use of the Software Services. As described above, each Customer
   is responsible for ensuring it has the necessary rights to collect and
   transfer the Customer Data for Corcentric’s use in providing the Services.
 * Other Information from Third Party Services & Partners. Corcentric works with
   various partners and third parties. Such partners may provide Corcentric with
   your Personal Information in their provision of the services to Corcentric.

INFORMATION COLLECTED VIA AUTOMATED MEANS

 * Log Data and Usage Data. Our Services may automatically collect information
   about your computer hardware and software, including IP address, browser
   type, domain names, the files viewed, operating systems, access time, and
   websites or services you visited before accessing the Services. This
   information is gathered periodically to facilitate the improvement of the
   Services or to provide services or technologies to you. When you use the
   Services, Corcentric may also collect or measure data and information
   regarding your interaction with content, including, by way of example, counts
   of views of segments, frequency of views, bookmarks into content, links you
   view or interact with, and other statistical analysis.
 * Third Party Buttons. We implement third party buttons (such as LinkedIn
   “like” or “share” buttons) on our Site that may allow third parties to
   collect information about you through such third parties’ browser cookies,
   even when you do not interact with the button. To find out how you may
   opt-out of these cookies, please refer to the Disabling Cookies section
   below.
 * Third Party Advertising Companies. We also implement third-party content or
   advertising on the Site that may use clear gifs or other forms of web
   beacons, which allow the third-party content provider to read and write
   cookies to your browser in connection with your viewing of the third party
   content on the Site. Please note that there are no third party advertising
   cookies in our Software Services. For more information on how to opt-out of
   receiving web-based personalized ads, please see the Disabling Cookies
   section below.
 * Cookies. Our Services collect and store information that is generated
   automatically as you use it, including your preferences and anonymous usage
   statistics. Our Services may use “cookies” or similar technologies (e.g.,
   “clear gifs” or “web beacons”) to personalize your online experience and
   improve our products and services. You can find more information about our
   use of cookies in the Cookies section.


2. HOW WE USE THE INFORMATION WE COLLECT

We use Personal Information we collect on the Services in a variety of ways in
providing services and operating our business, including the following:

 * Facilitating and Improving Our Services. To operate, maintain, enhance and
   provide all features of the Services, to provide services and information
   that you request, to respond to comments and questions and otherwise to
   provide support to users.
 * Analytics and Services Improvement. To understand and analyze the usage
   trends and preferences of our users, to improve the Services, and to develop
   new services, features and functionality.
 * Tailored User Experience. To (i) personalize our Services, such as
   remembering your information so that you will not have to re-enter it during
   your visit or the next time you visit any of the Services; (ii) provide
   customized advertisements on the Services, content, and information; (iii)
   monitor and analyze the effectiveness of our services and third-party
   marketing activities; (iv) monitor aggregate usage metrics such as total
   number of visitors and pages viewed; and (v) track your entries, submissions,
   and status in any promotions or other activities on the Services.
 * Communicating with You. We may use your email address or other information
   (i) to contact you for administrative purposes such as customer service or
   technical-support, (ii) to send communications, including updates on
   promotions and events including webinars, email marketing campaigns relating
   to current or new similar products and services offered by us and by third
   parties we work with.
 * Product Development. We may use Personal Information, including information
   received from our customers, to learn about the use of our products, to
   diagnose issues, to improve our products and to develop new products and
   services.
 * Billing, Account Management and Administrative Matters. We may need to
   contact you for invoicing, account management, or other related reasons and
   we use your information to help us keep track of billing and payments and
   manage our accounts.
 * Legal. We may use your Personal Information to defend our legal rights, to
   comply with our legal obligations and internal policies, resolve disputes,
   and enforce our agreements.

RETENTION OF PERSONAL INFORMATION

We retain Personal Information only for a reasonable period of time as required
for us to provide the Services. We take measures to delete or de-identify
Personal Information when it is no longer necessary for the purposes for which
it was collected, unless we are required by law to keep this information for a
longer period. In some cases, we may retain de-identified and aggregated
information collected from you. We may also retain your Personal Information for
purposes described in this Privacy Policy, including, but not limited to,
pursuing legitimate business interests, complying with legal obligations,
conduct audits, resolve disputes, and enforce our agreements.


3. HOW WE MAY DISCLOSE INFORMATION

We may share Personal Information with third parties in the following
circumstances:

 * Service Providers. We work with third party service providers to make our
   Site available to visitors and provide our Services to you and our Customers.
   These services may include website analysis, application development,
   hosting, maintenance, marketing and development, among others. These third
   party service providers may have access to or process your Personal
   Information as part of providing those services for us. We require that they
   use your Personal Information consistent with this Privacy Policy.
 * Advertising and Analytics Partners. We may make certain information available
   to third parties for analytics purposes, including: (i) for business or
   marketing purposes, such as to track sales leads; or (ii) to assist such
   parties in understanding our users’ interests, habits, and usage patterns for
   certain programs, content, services, advertisements, promotions, and/or
   functionality available through the Services. Typically, this information is
   aggregated, or otherwise de-identified Personal Information.
 * Social Networking and Other Websites. The Site may allow you to share
   information, including Personal Information, with social networking websites,
   such as LinkedIn and Twitter, by posting information to these websites
   through links available on the Site. We do not share your Personal
   Information with these social networking sites unless you have authorized us
   to do so. The use of your Personal Information by any social networking
   websites will be governed by their privacy policies, and you may be able to
   modify your privacy settings on their websites.
 * Third Party Services. If third party services are enabled or integrated with
   the Services, Corcentric may share information with such third party services
   for purposes of allowing the integration and providing the Services.
 * Legal. We reserve the right to disclose your Personal Information that we
   believe, in good faith, is appropriate or necessary to (i) take precautions
   against liability, (ii) protect ourselves or others from fraudulent, abusive,
   or unlawful uses or activity, (iii) investigate and defend ourselves against
   any third-party claims or allegations, (iv) protect the security or integrity
   of the Services and any facilities or equipment used to make the Services
   available, (v) protect our property or other legal rights (including, but not
   limited to, enforcement of our agreements), or the rights, property, or
   safety of others and (vi) to comply with state and federal laws, in response
   to a court order, judicial or other government subpoena or warrant, or to
   otherwise cooperate with law enforcement or other governmental agencies.
 * Mergers and Other Reorganizations. Information about our users, including
   Personal Information, may be disclosed and otherwise transferred to an
   acquirer, or successor or assignee as part of any merger, acquisition, debt
   financing, sale of assets, or similar transaction, as well as in the event of
   an insolvency, bankruptcy, or receivership in which information is
   transferred to one or more third parties as one of our business assets.
 * Affiliates. Corcentric may share your Personal Information with its corporate
   affiliates, parents, and subsidiaries.


4. COOKIES

COOKIES AND HOW WE USE THEM

Cookies are small text files containing a string of alphanumeric characters that
can be stored on a device when you visit a website. When you visit or use the
Services, we and our third-party service providers receive and record
information on our server logs from your browser, including your IP address, and
from cookies and similar technologies. This information may include Personal
Information, such as your IP address, web browser and/or device type, the web
pages that you visit just before or just after you use the Services, as well as
information about your interactions with the Services, such as the time of your
visit and where you have clicked.

Cookies help us improve your experience by allowing us to distinguish you from
other users, store your preference, and otherwise personalize your Service
settings. Cookies also allow us to measure and analyze your use of the Services
and help us provide better services to you.

TYPES OF COOKIES

Where required by applicable law, we obtain your consent to use cookies. Below
is an overview of the types of cookies we and our third parties may use to
collect Personal Information.

 * Necessary & Functional cookies. Some cookies are strictly necessary to make
   our Services available to you. For example, to provide the chat and login
   functionality, and to remember your consent and privacy choices. We cannot
   provide you with the Services without these types of cookies.
 * Analytical cookies. We also use cookies for website analytics purposes in
   order to operate, maintain and improve Services. We may use our own analytics
   cookies or use third party analytics providers such as Hotjar, Google
   Analytics, Marketo, and Optimizely to collect and process certain analytics
   data on our behalf. These third parties may also collect information about
   your use of other websites, apps, and online resources.
 * Advertising cookies.
   * Third Party Advertising Cookies. We work with third-party advertising
     partners such as Google Ads to show you ads about Corcentric that we think
     may interest you on third party websites and apps, as well as assist us
     with data collection, reporting, ad-response measurement, analytical
     information, and delivery of marketing messages and advertisements. To do
     so, we and our advertising partners may place and access cookies through
     our Site and otherwise collect or access Personal Information collected
     over time and across different online services. Our advertising partners
     may also collect information about your use of other websites, apps, and
     online resources.
   * Corcentric Advertising Cookies. We may use cookies for purposes of
     providing Corcentric marketing to you across our different Software
     Services offerings. We do not, however, provide information collected by
     Corcentric Advertising Cookies to third parties for their own marketing and
     advertising purposes.

For a list of cookie types used in the Software Services, please click here.

DISABLING COOKIES

You have the following choices with regard to the use of cookies and similar
technologies:

 * Browser Settings. Many web browsers allow you to manage your preferences
   relating to cookies. You can set your browser to refuse cookies or delete
   certain cookies. You may be able to manage other technologies in the same way
   that you manage cookies using your browser’s preferences. Please note that if
   you choose to block cookies, doing so may impair the use of our Services.
 * Google Analytics Cookies. You can learn about Google’s practices by going
   to https://www.google.com/policies/privacy/partners/, and opt-out by
   downloading the Google Analytics opt-out browser add-on, available
   at https://tools.google.com/dlpage/gaoptout or via Google’s Ads Settings or
   Ad Settings for mobile apps.
 * Third Party Advertising Cookies. Some of our advertising partners are members
   of the Network Advertising Initiative (NAI) or the Digital Advertising
   Alliance (DAA), or the European Interactive Digital Advertising Alliance’s
   Consumer Choice (https://www.youronlinechoices.eu). If you prefer to not
   receive targeted advertising, you may be able to opt out of some network
   advertising programs by visiting the Digital Advertising Alliance Opt-Out
   Page and the Network Advertising Initiative Opt-Out Page. You can visit your
   device’s settings or install the AppChoices app to learn more about how you
   may opt out of receiving personalized ads in mobile apps. Please note that
   even if you choose to remove your Personal Information, you will still see
   advertisements, but these may not be specifically tailored to you.
   Additionally, many network advertising programs allow you to view and manage
   the interest categories they have compiled from your online browsing
   activities. These interest categories help determine the types of targeted
   advertisements you may receive.
 * Do Not Track. We do not specifically respond to Do Not Track (“DNT”) signals.
   However, some third party websites do keep track of your browsing activities,
   including across other websites on the Internet, which enables these websites
   to tailor what they present to you. Your browser may allow you to set a DNT
   signal on your browser so that these third parties know you do not want to be
   tracked.


5. YOUR RIGHTS AND CHOICES

Opt-Out & Unsubscribe. You may unsubscribe at any time from our marketing
communications by following the instructions contained within the email. You may
also opt out from receiving commercial emails from us, and any other promotional
communications that we may send to you from time to time, by sending your
request to us by email at privacy@corcentric.com or by writing to us at the
address given at the end of this Privacy Policy.

If you are a visitor from the EU/EEA or from California, please check the
sections Visitors from the EU/EEA, or Visitors from California, as applicable.

Please be aware that if you opt out of receiving commercial emails from us or
otherwise modify the nature or frequency of promotional communications you
receive from us, it may take up to ten (10) business days for us to process your
request, and you may receive promotional communications from us that you have
opted out from during that period. Additionally, even after unsubscribing we may
continue to send administrative messages as necessary for us to provide you with
services.


6. VISITORS FROM EU/EEA

If you are a visitor from the EU/EEA, you have additional rights available to
you with respect to your Personal Information. This section describes
Corcentric’s obligations to you with respect to our collection and use of your
Personal Information and your rights related to such Personal Information.

LEGAL BASIS FOR OUR USE OF YOUR PERSONAL INFORMATION

If you are located in the EU/EEA, and where Corcentric acts as a Controller of
your Personal Data, we only process your “Personal Information” based on a valid
legal basis, as follows. For the purposes of this section, Personal Information
has the same definition as “Personal Data” under the GDPR:

 * Consent. You have consented to the use of your Personal Information, for
   example to send marketing communications, and to collect information via
   cookies and similar technologies.
 * Contract. We need your Personal Information to provide you with Corcentric’s
   products and services, including for account registration or to respond to
   your inquiries.
 * Legal Obligation. We have a legal obligation to use your Personal
   Information, for example for compliance with tax law and bookkeeping
   obligations.
 * Legitimate Interest. We or a third party, have a legitimate interest in using
   your Personal Information. In particular, we have a legitimate interest in
   using your Personal Information for product development and internal
   analytics purposes, and otherwise to improve the safety, security, and
   performance of our products and services. We only rely on our or a third
   party’s legitimate interests to process your Personal Information when these
   interests are not overridden by your rights and interests.

Where Corcentric is acting as a Processor of your Personal Data on behalf of a
Customer or related party, Corcentric relies on its legitimate interest to
process such Personal Data and will only process the Personal Data upon the
instruction of our Customers.

YOUR RIGHTS

Where Corcentric acts as a Controller of your Personal Data, you have the
following data protection rights with respect to Personal Data Corcentric
collects about you:

 * Access, Correction, or Deletion. You can request from Corcentric that we
   provide you with the Personal Information we have collected about you. You
   may also request that we correct or delete your Personal Information. Please
   note, however, that Corcentric may retain Personal Information in order for
   us to meet our legal or regulatory compliance requirements.
 * Transfer of your Personal Data. You may ask Corcentric to provide your
   Personal Information to a third party in a commonly used, machine readable
   format.
 * Objection and Restriction. Where we process your Personal Information based
   on legitimate interest, you may object to our processing of your Personal
   Information. You may also ask that Corcentric restricts from further
   processing your Personal Information.
 * Consent Withdrawal. Where Corcentric has relied on your consent to process
   your Personal Information, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at privacy@corcentric.com. We
will respond to your request without undue delay and notify you of the action we
have taken.

If you take the view that Corcentric is not processing your Personal Data in
accordance with the requirements in this Privacy Policy or under applicable data
protection laws, you can at any time lodge a complaint with the data protection
authority of the EEA country where you live or with the data protection
authority of the country or state where Corcentric has its registered seat.

TRANSFERS

The Site is hosted in the United States. If you visit the Site from outside of
the United States, please note that your Personal Information will be
transferred to the United States, which may not have the same data protection
laws as your country. We take reasonable measures to ensure that if your
Personal Information is transferred outside of the EEA and the UK appropriate
controls are in place to adequately protect your Personal Information and that
such protection is in accordance with applicable data protection laws and
regulations. Personal Information relating to individuals in the EEA, the United
Kingdom, and Switzerland is controlled by Corcentric SAS. Corcentric’s
international transfer of Personal Information collected in the EEA, the United
Kingdom, and Switzerland is governed by the European Commission-approved
Standard Contractual Clauses (the “SCCs”). The SCCs are contractual commitments
made between companies transferring Personal Information with respect to the
privacy and security of such Personal Information.

As it relates to any Personal Information included in the Customer Data we may
receive from our Customers, our Customer is responsible for ensuring it has all
necessary rights to provide and transfer the Personal Information to us. Where
our Customer is providing us with Personal Data collected in the EEA, and we are
transferring such Personal Data to the United States or other jurisdiction
deemed as having inadequate protections, we enter into SCCs with such Customer
for the purposes of the transfer.

If you have any questions, concerns or complaints about our data practices, you
may contact us at the email or address listed in the Contact Information
section, or you may reach out to our Data Protection Officer (DPO), also listed
in the Contact Information section.


7. VISITORS FROM CALIFORNIA

If you are a resident of California, you have a right to opt-out of the “sale”
of your Personal Information. Corcentric does not “sell” the Personal
Information we collect from you from your interactions with our Services.
However, “sale” is broadly defined under the California Consumer Privacy Act
(“CCPA”). Sharing of your Personal Information with our marketing partners and
other third parties for advertising purposes may be considered a sale under the
CCPA. To the extent this sharing of your Personal Information is considered a
“sale” under the CCPA, you may opt out of such sale by clicking the “Do Not Sell
My Information” text link in the footer or by clicking here. You may also
opt-out of such sale by contacting us at privacy@corcentric.com.


8. OTHER IMPORTANT INFORMATION

DATA SECURITY

We use physical, organizational, and technical safeguards that are designed to
improve the integrity and security of Personal Information that we process. We
take steps to ensure that your Personal Information is treated securely and in
accordance with this Privacy Policy. Unfortunately, the Internet cannot be
guaranteed to be 100% secure, and we cannot ensure or warrant the security of
any information you provide to us. We do not accept liability for unintentional
access, use or disclosure. If you create an account with us, you are responsible
for protecting your username and password and not sharing such information with
other parties.

THIRD PARTY SERVICES

The Services may contain features or links to web sites, services, and/or
applications provided by third parties. Any information you provide on
third-party sites or services is provided directly to the operators of such
services and is subject to those operators’ policies, if any, governing privacy
and security, even if accessed through the Services. We are not responsible for
the content or privacy and security practices and policies of third-party sites
or services to which links or access are provided through the Services. We
encourage you to learn about third parties’ privacy and security policies before
providing them with information.

CHILDREN’S PRIVACY

Our Services are not directed to children under the age of thirteen (13), and we
do not knowingly collect Personal Information from children under the age of
thirteen (13). If you are under the age of thirteen, you must ask your parent or
guardian for permission to use the Services. We will take steps to delete it if
we learn we have collected Personal Information from children under thirteen
(13). If you learn that your child has provided us with Personal Information
without your consent, then you may alert us at privacy@corcentric.com. If we
learn that we have collected any Personal Information from children under
thirteen (13), then we will promptly take steps to delete such Personal
Information and terminate the child’s account.


9. CHANGES AND UPDATES

Please revisit this page periodically to stay informed of any changes to this
Privacy Policy, which we may update from time to time. If we modify this Privacy
Policy, we will make it available through the Site, and indicate the date of the
latest revision. If we materially change the ways in which we use or share
Personal Information previously collected from you through the Services, we will
notify you through the Site, through our Software Services, by email, or other
communication. Your continued use of the Services after the revised Privacy
Policy has become effective indicates that you have read, understood and agreed
to the current version of this Privacy Policy.


10. CONTACT INFORMATION

Please contact us with any questions or comments about this Privacy Policy, your
Personal Information, and our privacy practices by email
at privacy@corcentric.com or by postal mail at:

Corcentric, LLC
ATTN: Senior Vice President of Marketing
200 Lake Drive East, Suite 200
Cherry Hill, NJ 08002

Data Protection Officer: Bruno Courbet; dpo@corcentric.com


Corcentric helps more than 2,300 companies enhance cash flow quickly through an
unmatched combination of software, advisory services, and payments that
transform how companies purchase, pay, and get paid.
(800) 608-0809
200 Lake Drive East
Suite 200
Cherry Hill, NJ 08002

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Corcentric Platform
Source-to-Contract
− Sourcing
− Supplier Management
−− Supplier Information
−−− Beroe
−−− e-Attestations
−−− Provigis
−− Supplier Performance
− Contract Management
Procure-to-Pay
− Procurement
− Invoice Management
− Financial Management
Analytics
− Spend Analytics
Core Framework
− Enterprise Integration
Payments
AP Automation
Electronic Purchase Order
Approval Workflow
− Receiving E-Invoices
− Invoice Approval Routing
− Three-Way Match
E-Invoicing

Strategic Advisory
Strategic Sourcing
Category Management
Cost Reduction
Procurement Transformation

Managed Services
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