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CREDIBILITY, EMOTION AND LOGICAL REASONING. THE ARISTOTLE MODEL

Jan 16, 2024


Effective communication is crucial to your success. Whether you are presenting
to a large audience, leading a team meeting, or navigating a crisis, the way you
communicate greatly influences how your message is received.

One powerful framework that I have worked with for many years is Aristotle’s
model based on three key principles: Ethos (credibility), Pathos (emotions) and
Logos (logical reasoning).   I rarely apply equal weighting to the principles,
as the goal of my communication often determines which of the principles are
more important.  This is not delivered in a cynical, manipulative manner, more
around how I want to authentically  influence my communication.

The Aristotle model and how it can be applied is worth taking the time to
explore and understand how you can engage, inspire, and influence others.

Establishing Credibility (Ethos):
At the core of effective leadership communication is establishing credibility.
As a manager and leader, your audience looks to us for guidance and where
applicable expertise. To establish credibility, you should:
• Decide on best course of delivery; ‘lead from the back, side or front’.
• Demonstrate your knowledge and expertise in the subject matter.
• Share personal stories and experiences that showcase your understanding and
insights.
• Emphasise your commitment to your responsible values; social (people),
environment (planet) and economics (profit).

Connecting Emotionally (Pathos):
Emotional connection plays a vital role in engaging and inspiring others. As a
leader and manager, you can leverage emotional appeal to create a deeper
connection with your audience:
• Understand the emotions and concerns of our audience.
• Use stories and anecdotes that evoke emotions and resonate with their
experiences.
• Show empathy and understanding towards their challenges and aspirations.

Employing Logical Reasoning (Logos):
While emotions are important, there is a real requirement to apply logical
reasoning to support your arguments and proposals. To effectively use logos, you
should:
• Present data, facts, and evidence to support your claims.
• Use logical frameworks to structure your arguments and make them more
persuasive.
• Clearly communicate the benefits and rationale behind your decisions and
proposals.
• Be clear on what is an assumption and what is a fact.

The Aristotle model is not a one-size-fits-all approach. There is a real
requirement to adapt our communication style based on the situation and
audience:
- Consider the context, objectives, and preferences of our audience.
- Use language and examples that are relevant and relatable to their
experiences.
- Adjust the balance between ethos, pathos, and logos based on the desired
outcome and the emotions of the situation.

Mastering the Aristotle model can empower you to become a more influential and
effective communicator. By establishing credibility (ethos), connecting
emotionally (pathos), and employing logical reasoning (logos), you can engage,
inspire, and influence your audience. Remember to tailor your communication
style to the situation and audience, and always strive for authenticity and
integrity in your communication. 


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