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MYACCOUNT. REDESIGNED FOR YOU.


NEW FEATURES COMING SOON.

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STAY SAFE. BE READY.

Learn how you can prepare before, during and after a storm.

Learn more about Stay safe. Be ready.


LIST OF CALLOUTS


NEW NOTIFICATIONS

You may receive an email and/or a text/SMS message when a planned power
interruption is scheduled for your address.
Learn More about New Notifications


SIMPLIFY YOUR LIFE

Get timely tips and insights personalized for your account. Review electricity
usage and cost information, and get actionable energy-saving tips.
Learn more about Simplify your life


NEED HELP PAYING?

Financial assistance programs are available if you’re behind on your bill due to
COVID-19 or other circumstances.
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ENERGY. IT’S AN EVER-GROWING CONVERSATION.

As the energy needs of our customers evolve, we are committed to building a
resilient, vibrant and sustainable future for our community.

Learn more about Energy. It’s an ever-growing conversation.
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NEW SMART DEVICES EASIER TO USE AT HOME

Ask Amazon Alexa your electricity questions with Hydro Ottawa’s Smart Speaker
Skill.

Learn more about NEW SMART DEVICES EASIER TO USE AT HOME




KNOW SAFETY, NO ACCIDENTS

Electricity-related accidents and injuries can happen in unexpected ways. Stay
safe!

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WE’RE HERE TO HELP

With our payment plan options and financial assistance programs, you can get the
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MEDIA & NEWS

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SMALL APPLIANCES: A TASTY WAY TO SAVE ENERGY

May 16, 2023

April showers bring May flowers.  While this is true, especially with the Tulip
Fest in full…
Read More about Small appliances: A tasty way to save energy
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ELECTRIFYING A PAN-CANADIAN ELECTRICITY GRID

May 16, 2023

It may come as a surprise to some that Canada does not have a singular
electricity grid, but rather…
Read More about Electrifying a pan-Canadian electricity grid
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DON’T BE SHOCKED: PEOPLE SHOULD STAY CLEAR…

May 4, 2023

Sure, when power’s out, you want it back – and may even want to help – but it’s
not worth risking a…
Read More about Don’t be shocked: People should stay clear…
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PUMP UP YOUR SUMP PUMP AND GENERATOR IQ

May 4, 2023

A good sump pump is a must for most homeowners, especially those in flood-prone
neighbourhoods.…
Read More about Pump up your sump pump and generator IQ
News Releases | Blog


STAY CONNECTED

Hydro Ottawa @hydroottawa


The safety of our crews and our customers is our top priority. For information
on safety during power outages visit

♡

0

8:35 AM - Jun 16, 2023

See Hydro Ottawa's other Tweets
Hydro Ottawa @hydroottawa


Crews continue to work as safely and quickly as possible to restore power. For
the latest information, visit https://t.co/4gBTTzeQOP #ottcity

♡

0

7:00 AM - Jun 16, 2023

See Hydro Ottawa's other Tweets
Hydro Ottawa @hydroottawa


Our crews operate day and night in all weather conditions. If you see them at
work, please give them space to do so safely. Even minor distractions can pose a
safety risk and could delay the restoration process. #ottcity

♡

4

6:00 AM - Jun 16, 2023

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Hydro Ottawa @hydroottawa


OUTAGE UPDATE: Power is expected to be restored for outage in Rideau-Rockcliffe
ward by 11:00 AM. https://t.co/G2Dc54Y4mC #OttawaOutage

♡

0

5:00 AM - Jun 16, 2023

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OUR ANNUAL REPORTS


ANNUAL REPORT 2021

Hydro Ottawa has released its 2021 Annual Report to its shareholder, the City of
Ottawa, showcasing the company’s leadership in ensuring a smart energy future
for our nation's capital.
Download Report about Annual Report 2021


STRATEGIC DIRECTION 2021-2025

This 2021-2025 Strategic Direction provides an overview of Hydro Ottawa’s
business strategy and financial projections for the next five years.
Download Report about Strategic Direction 2021-2025



HYDRO OTTAWA

2711 Hunt Club Road,
PO Box 8700
Ottawa, ON K1G 3S4

Phone: (613) 738 6400
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