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IT SERVICE DESK


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RETAIL IT SUPPORT


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Trusted by 120 Retail, Hospitality & Pharmacy businesses to deliver their
Technology Transformation Projects & ongoing IT Support Services.

Explore our services Explore our sectors


WHATEVER TECHNOLOGY YOU USE, WE’LL KEEP IT RUNNING.

Shops, restaurants, cinemas and pharmacies in customer-facing trading
environments, are dependent on the performance and reliability of their
technology to sell their products and provide their services. Some of the
best-known retail, hospitality and healthcare organisations rely on Vista
Technology Support to supply, stage, deploy and once installed provide
preventative and highly responsive break-fix services and on-site IT and EPoS
maintenance.

Explore our services
IT Maintenance & Break-Fix
IT Service Desk
IT Project Services



OUR SECTORS



We chose Vista because of their great reputation in providing IT services in
retail and their expertise in the grocery and convenience market. We weren’t
disappointed and through their data insights, technical knowledge and focus, our
teams have been able to improve the IT experience for our in-store colleagues,
IT teams and of course our customers. 

We currently use Vista for 1st and 2nd line service desk, new store openings, IT
projects and in-store retail break-fix engineering. 

Retail IT Director
Grocery & Convenience


RETAIL IT SUPPORT

Are you a busy retail chain looking for complete retail IT support for both
legacy retail IT and the latest in store technology? You won’t find our range of
expertise anywhere else. From new technology deployment to post installation
support, underpinned by industry leading SLAs of 2/4/8 hours and next business
day fix for remote service desk and on-site break-fix engineering.



Read more


RETAIL IT SUPPORT

Are you a busy retail chain looking for complete retail IT support for both
legacy retail IT and the latest in store technology? You won’t find our range of
expertise anywhere else. From new technology deployment to post installation
support, underpinned by industry leading SLAs of 2/4/8 hours and next business
day fix for remote service desk and on-site break-fix engineering.

Read more

We chose Vista because of their great reputation in providing IT services in
retail and their expertise in the grocery and convenience market. We weren’t
disappointed and through their data insights, technical knowledge and focus, our
teams have been able to improve the IT experience for our in-store colleagues,
IT teams and of course our customers. 

We currently use Vista for 1st and 2nd line service desk, new store openings, IT
projects and in-store retail break-fix engineering.

Retail IT Director
Grocery & Convenience


HOSPITALITY IT SUPPORT

Are you searching for a trusted hospitality IT partner to implement large-scale
technology rollouts, share specialist advice on the right technology strategy
and provide industry leading hospitality IT support? For over 25 years, we’ve
worked with the UK’s most recognised hospitality organisations including the
World’s largest restaurant chain, the UK’s largest hotelier and largest coffee
shop, as well as 64% of cinemas in the UK and Ireland.
Read more

We were really pleased with the way in which Vista were able to transition our
restaurant IT support in a seamless fashion.  Their attention to detail was
excellent and they were able to identify a number of areas for improvement. 

Our initial RFP requirements were for on-site engineering (break-fix).  We soon
discovered the range of other services Vista provides including IT projects and
corporate service desk which were of great benefit to our business. Our
colleagues really enjoy the Vista experience and everyone we have worked with
has demonstrated that they are a true partner of ours.

CIO
Global Restaurant Chain

We are very pleased with the way in which Vista have managed our projects. They
have the scale, flexibility and experience to manage large scale technology
changes within our business, they really are a true partner. Vista have been
highly flexible and maintained professionalism throughout this project by
working with McKesson to manage additional project requirements and project
accelerations.

Ranjit Gill
CIO (Mckesson)


HEALTHCARE IT SUPPORT

If you’re in the healthcare industry, you’ll know that the technologies you
depend upon are critical. When they don’t work correctly, they negatively impact
healthcare professionals and patients alike. For expert support in unique,
large-scale and complex healthcare settings including pharmacy, opticians and
hospitals, talk to us about our range of Technology deployment and managed
Healthcare IT services.



Read more


HEALTHCARE IT SUPPORT

If you’re in the healthcare industry, you’ll know that the technologies you
depend upon are critical. When they don’t work correctly, they negatively impact
healthcare professionals and patients alike. For expert support in unique,
large-scale and complex healthcare settings including pharmacy, opticians and
hospitals, talk to us about our range of Technology deployment and managed
Healthcare IT services.
Read more

We are very pleased with the way in which Vista have managed our projects. They
have the scale, flexibility and experience to manage large scale technology
changes within our business, they really are a true partner. Vista have been
highly flexible and maintained professionalism throughout this project by
working with McKesson to manage additional project requirements and project
accelerations.

Ranjit Gill
CIO (Mckesson)


OUR SERVICES

360 0 IT Managed Services Click for more info IT Service Desk Click for more
info Maintenance & Break-Fix Click for more info IT Project Services
Infrastructure Project Services Click for more info Corporate Service Desk Click
for more info IT Procurement Tech Consultancy Procurement Hardware Purchasing


LATEST INSIGHTS

Take a look at the latest tech support news and our company blog for tech
updates
ESG
Bear Cubs get their paws on the trophy
Vista Technology Support are proud sponsors of the Bear Cubs, and we were very
excited to learn of their success.
Read more
Blog
How to Prevent Software Buying Regret
Software buying regret is on the rise. Follow Vista’s tips to help ensure your
software choice is right for your business.
Read more
Press
Whirlwind start to 2024 for Vista
Retail Technology Innovation Hub has published an article in which CEO James
Pepper discusses whirlwind start to the year for retail technology specialist.
Read more
ESG
Northants Ducks Score a Touchdown with Support From Vista
Vista Technology Support latest sponsors initiative is with flag American
football club the Northants Ducks
Read more
Blog
Vista Technology Support Sponsors the Retail Tech Show 2024
Read Vista's recap of the Retail Tech Show 2024, which again was the place to be
for the retail market.
Read more
1 2 3 … 23


OUR CUSTOMERS

120 retail, hospitality and pharmacy businesses trust us to deliver their
technology transformation projects and ongoing IT support services, including
EPoS and IT Maintenance, Services Desk, Corporate Service Desk and IT
Procurement.



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TECHNOLOGY PROJECTS, PARTNER WITH US TODAY:

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