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 * Why CEM?
 * Critical Event Management SolutionsToggle menu
   * Business Operations
   * People Resilience
   * Digital Operations
   * Smart Security
   * Public Safety
 * Industry SolutionsToggle menu
   * Financial Services
   * Retail + eCommerce
   * Hospitals + Healthcare Systems
   * Government + Federal Agencies
   * Tech & Telecomm
   * Manufacturing
   * Energy + Utilities
   * States + Local Governments
   * Transportation
   * Higher Education Safety
   * K-12 School Safety
 * ProductsToggle menu
   * Safety Connection
   * Visual Command Center
   * IT Alerting
   * Mass Notification and Incident Communications
   * Public Warning
   * Crisis Management
   * View All Products
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   * Technology
   * Ecosystem
   * Professional Services
   * Everbridge University
 * CustomersToggle menu
   * Customers Overview
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Request a Demo


DIGITAL WAYFINDING





HOW WAYFINDING WORKS

With COVID-19, digital wayfinding is helping control the flow of traffic to
designated areas of the hospital, providing a way for the general hospital
population to get to the right place without inadvertently coming into contact
with potentially infectious patients. Digital wayfinding, indoor GPS for
hospitals, is designed to help patients, visitors and staff navigate their way
around a hospital campus with ease and reliability. Similar to GPS, which
positions users with a blue dot that follows their journey on a map of the
outside world, wayfinding recreates this experience indoors, through true
turn-by-turn mobile navigation, audio prompts, off-route notification and much
more. The outcome is an improved patient experience and efficiencies for both
patients and staff, including a reduction in missed or late appointments– a
problem that costs a typical hospital 10M annually.

This new IoT capability helps health systems understand and improve the flow of
patients and visitors as well as the patient experience at the hospital.
Enabling real-time indoor location and navigation is also a key strategy for
health systems as they seek to implement a resilience strategy, which includes
patients, visitors, staff, as well as digital and physical assets.

Designed for hospitals    Steps to Manage COVID-19    A New IoT Direction




BENEFITS


INCREASE PATIENT SATISFACTION

Guide patients and visitors to their destination quicker, alleviating the stress
of navigating a hospital’s many interconnected buildings and maze-like hallways
while creating an improved patient experience.


CREATE EFFICIENT PATIENT FLOWS

Help patients find their way independently, improving traffic flow through busy
hospital areas while ensuring less congestion, easy access during emergency
situations.


ENHANCE STAFF PRODUCTIVITY

Enable staff to reach their destination quicker, enhancing workflow efficiencies
and staff productivity while eliminating the need for staff to provide
directions to visitors and patients.


BUILD ORGANIZATIONAL RESILIENCE

Leverage real-time indoor location and navigation as part of a resilience
strategy that includes patients, visitors, staff, as well as digital and
physical assets.


REDUCE COSTS

Eliminate missed or late appointments-unused time slots costs physicians 60
minutes and $200 on average, while late appointments can lead to delays and
backlogs in appointments.


TRUE TURN-BY-TURN INDOOR NAVIGATION

Provides reliable indoor positioning accuracy of 1 to 2 meters, navigation cues,
visual landmark references, off-route notification and more, without tracking
personal or identifiable information, as patients and visitors move throughout
the hospital campus.




ZONE-BASED ALERTS

Send targeted alerts to staff, patients and visitors within a certain area,
providing informa­tion based on the user’s location, whether within or outside
the hospital.


PARKING PLANNER

Helps patients and visitors easily find a garage closest to their destination
within the hospital, automatically detecting arrival in the garage, saving the
parking location, and directing the user to the correct entrance based on the
parking location.




MEET ME FEATURE

Provides location-sharing and location-based analytics, enabling patients and
visitors to connect on the hospital campus.


MULTI-CHANNEL, MULTI-MODAL APPROACH

Accounts for a wide-range of demographics and is available in a mobile version
for both iOS (iPhone/iPad) and Android devices as well as a web version for
desktop use and digital kiosks.




COMPATIBILITY WITH LEADING INFRASTRUCTURES

Integrates with EHR systems and appointment scheduling apps. The solution’s
location engine is compatible with all leading location infrastructures (Cisco,
Centrak, Mist/Juniper, Siemens/Enlighted, HP/Aruba, etc.).


MAPKIT

Responsible for rendering map, POIs, Routes and Navigation UX/UI


LOCATIONKIT

Integrating device position, managing zones, proximity actions and other
location-based services


CMSKIT

Data integration with our CMS, or using data from client CMSI


ANALYTICSKIT

Reporting & analytics on user traffic flows, dwell time, behaviors, etc

 * “We are always looking for new and innovative ways to improve the patient
   experience. Connexient’s wayfinding technology enables us to build upon our
   digital platform while creating a seamless integration with our EMR system.”
   
   Sriram Bharadwaj, senior director, applications, UCI Health Information
   Services
   
   Learn More
 * “We’re thrilled to launch Indoor Directions and look forward to deploying it
   at all Rush locations,” said Dr. Shafiq Rab, Rush’s CIO. “Rush is committed
   to delivering a positive patient experience, and the My Rush app helps us
   achieve this goal by combining Connexient’s cutting edge technology with
   patient appointment and health information.”
   
   Rush University

 * “At RVH, patients and their families are at the center of everything we do
   and ensuring they have a positive experience in our health center is a key
   focus. RVH is a very large facility and can be difficult to navigate so
   implementing Connexient’s innovative, bluetooth-based indoor positioning and
   navigation technology will most definitely be a tremendous benefit to the
   patient and family experience.”
   
   Nancy Cunningham, Interim Director, Informatics & Technology Services
   Department at Royal Victoria Regional Health System

 * “Taking existing applications and combining them in a new and powerful way
   allows Hackensack Meridian Health to continue to leverage our technology
   solutions to further advance the patient experience throughout the health
   care process at Hackensack Meridian Health.”
   
   David Reis, Ph.D., Executive Vice President and Chief Information Officer at
   Hackensack Meridian Health




RELATED PRODUCTS


 * CARE CONVERGE
   
   Speed healthcare team response with cross-team staff coordination and
   communications.


 * SAFETY CONNECTION
   
   Know where your people are based on their static, last known, and expected
   location.


 * IT ALERTING
   
   Triage and fix IT incidents faster with workflow automation and on-call
   schedule management.


SEE US IN ACTION!

Request a demo or just call us at 888-366-4911

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