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FAQsGuideInstall



Home > E-banking > Personal E-banking Service > Security Service > USB-Shield
(Personal Account)

USB-Shield (Personal Account)

 

I. Introduction
USB-Shield is a client certificate introduced by ICBC with a national patent, as
well as a high-level security tool provided by the Bank for e-banking services.
USB-Shield is embedded with a micro smart card processor, which encrypts,
decrypts and signs digital signatures on e-banking transaction data through a
digital certificate to ensure the confidentiality and tamper-resistance of the
transaction data and the uniqueness of identity authentication.
USB-Shield is connected to computers through the USB interface, and the general
USB-Shield can be connected to mobile phones and other mobile devices through
the audio interface.

II. Target Client
USB-Shield is recommended to e-banking customers with high security
requirements. The general USB-Shield is recommended in case you have to use it
on the mobile phone or other mobile devices.

III. Features
1. Higher security. USB-Shield can effectively protect you against fake
websites, Trojan viruses, phishing, and other risks, and ensure the security of
e-banking transactions.
2. More convenience for payment. USB-Shield can help you effortlessly realize
large-sum transfers, remittances, payments and shopping via our e-banking
services.
3. More functions. With USB-Shield, you can enjoy our characteristic wealth
management services by entering into personal wealth management agreements with
our e-banking operations.
4. More diversified services. With USB-Shield, you can bind it with your Alipay
account to conduct identity authentication, so as to ensure the safety of
capital in your Alipay account.

IV. Application Condition
You have to be a personal internet banking or mobile-banking customer of ICBC,
and have a valid ID certificate and registration card.

V. Sign up
As long as you are a personal internet banking or mobile-banking customer of
ICBC, you may bring your valid ID certificate and registration card, and apply
for a USB-Shield at any outlet of ICBC.

Ⅵ. Service Channel and Time
Our personal internet banking and mobile banking services are available for 24
hours 7 days a week.

Ⅶ. Risks
1. To use our e-banking services more safely, please make sure to well protect
your USB-Shield and its password, and ensure your computer and mobile phones are
safe and reliable when conducting e-banking transactions; update anti-virus
software regularly, and download patches timely. Do not open unidentified
programs, links, emails, or web pages; do not download or install software
randomly. Maintain good web surfing habits, and remove the USB-Shield from your
devices immediately after use.
2. If you are using a Generation II USB-Shield, please carefully check the
transaction information shown in the display screen, confirm its accuracy and
then press the "Confirm" button.

Ⅷ. Considerations
1. The service term of the USB-Shield certificate is five years. One month prior
to the expiration of such term, ICBC's e-banking system will prompt you to renew
the certificate so as to extend its service term. You may renew the certificate
through the "USB-Shield Management - Update USB-Shield certificate" function via
the personal internet banking.
2. If your USB-Shield is missing, please immediately go to an ICBC outlet to
apply for a freeze on the USB-Shield to ensure the safety of your capital. If
the loss of your USB-Shield is confirmed, you may apply to replace the
certificate. Once your application is approved, you may re-download the
certificate in the same way as the original USB-Shield is used, or ask the
teller to help you complete the process.
3. After obtaining your USB-Shield, you may use the attached certificate tool
software to change the certificate password, or log in the personal internet
banking to change the password in "USB-Shield Management - USB-Shield Password
Update".
4. If you forget your USB-Shield password, you may bring your USB-Shield,
registration card and your valid ID certificate to reset the password at an ICBC
outlet. If you enter wrong USB-Shield passwords for six consecutive times when
using our e-banking services, the system will lock your certificate. Then you
need to bring your USB-Shield, registration card and your valid ID certificate
to reset the password at an ICBC outlet.
5. Certificate downloads may be disrupted due to certain external reasons such
as a sudden power failure. In such cases, you may re-log in the customer service
page and use the function to download the certificate again. If the system
prompts an error, please send a text message to 95588, dial 95588, or go to an
outlet to consult our staff.
6. On the VISTA operating system, you may use USB-Shield for signature
verification on a transaction; but neither certificate renewal nor certificate
download is supported for now.


（2016-10-28）

【Close 】

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