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Case Study


OVO TAPS ON SHIELD’S END-TO-END FRAUD SOLUTION FOR COMPREHENSIVE PROTECTION FOR
ITS USERS


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Industry
Financial Services

Public
Region
Indonesia

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OVO is a leading Indonesian payments, rewards and financial services platform.
OVO is now available in 115 million devices with access to payments, transfers,
cash-in and cash-out, rewards, asset management and investments.


LEADING PAYMENTS PLATFORM WITH 60 MILLION USERS

OVO is Indonesia’s leading payments platform, used by more than 60 million
consumers across 354 cities and towns. It is the number one e-wallet in
Indonesia, leading in Total Payments Volume (TPV). OVO’s ubiquitous network
includes millions of retail shops, convenience stores and Grab drivers, allowing
its 60 million users to make payment easily and securely.

“SHIELD has been a great complement to our cybersecurity measures. We are
greatly excited to onboard SHIELD as a fraud prevention partner that could keep
pace with our rapid growth, while ensuring that the platform is safe and
secure.”
Harianto Gunawan
Managing Director, OVO
“SHIELD has been a great complement to our cybersecurity measures. We are
greatly excited to onboard SHIELD as a fraud prevention partner that could keep
pace with our rapid growth, while ensuring that the platform is safe and
secure.”
Harianto Gunawan
Managing Director, OVO



RAPID GROWTH MAKES LUCRATIVE TARGET FOR CYBERCRIMINALS

Mobile payments have grown in popularity globally, and have become increasingly
vulnerable to fraud attacks. OVO was no exception, and its rapid growth made it
a target for fraudsters who were looking for profitable avenues. OVO needed a
solution that could not only address its fraud concerns, but also secure all of
its current – and ever-growing – millions of users.


OVO takes its users’ security very seriously, and wanted to ensure that their
platform is a secure space for their users and merchants to transact.


END-TO-END COMPREHENSIVE PROTECTION FROM PAYMENTS TO ACCOUNTS

SHIELD adds to OVO’s existing commitment to user privacy by providing an
end-to-end comprehensive fraud protection for OVO and its millions of users.
SHIELD’s sophisticated machine learning technology is used to strengthen the
security of OVO’s platform by securing user accounts, preventing unauthorized
payments and preventing the abuse of promotional discount codes, among various
potential fraud cases.


SHIELD provides an instant, scalable and automated solution that supports OVO’s
rapid growth, and empowers OVO to scale on demand during promotional periods
with ease. In addition, SHIELD’s solution is deployed passively, and will have
no effect on the user’s surfing experience while still providing complete
protection, giving OVO the best of both worlds.

‍

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E-wallets
E-commerce & Marketplace
Digital & Neobanking
Gaming
Online Casinos
Resources
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USE CASES

Bot Attacks
Incentive Abuse & Collusion
Account Sharing & Subscription Abuse
Referral & Promo Abuse
Ad Fraud
Identity Fraud
Spam & User Abuse
Payment Fraud
Fake Accounts
Account Takeovers
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E-wallets
Online Casinos
Gaming
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Online Delivery
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© 2022 SHIELD AI Technologies Pte. Ltd.
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Use Cases
Fake Accounts
Account Takeovers
Referral & Promo Abuse
Account Sharing & Subscription Abuse
Payment Fraud
Incentive Abuse & Collusion
Spam & User Abuse
Identity Fraud
Ad Fraud
Bot Attacks
Industries
Ride-Hailing
Social Media & Networking
Superapps
Media & Streaming
Online Delivery
E-wallets
E-commerce & Marketplace
Digital & Neobanking
Gaming
Online Casinos
Resources
BlogVideos

Subscribe to our newsletter
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© 2024 SHIELD AI Technologies Pte. Ltd.
Privacy Policy
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Solutions
Device IntelligenceAdShieldCompliance AI
Customers
Use Cases

Fake Accounts
Account Takeovers
Referral & Promo Abuse
Account Sharing & Subscription Abuse
Payment Fraud
Incentive Abuse & Collusion
Spam & User Abuse
Identity Fraud
Ad Fraud
Bot Attacks
Industries
‍

Ride-Hailing
Social Media & Networking
Superapps
Media & Streaming
Online Delivery
E-wallets
E-commerce & Marketplace
Digital & Neobanking
Gaming
Online Casinos
Resources
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