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https://eurostar.tfaforms.net/22?tfa_30=500Rz00000K1eRR&tfa_29=x5XdC3.141z3500&tfa_34=18%2F12%2F2024&tfa_36=001b000003vNToA
Submission Tags: falconsandbox
Submission: On December 19 via api from US — Scanned from US
Submission Tags: falconsandbox
Submission: On December 19 via api from US — Scanned from US
Form analysis 1 forms found in the DOM
POST https://eurostar.tfaforms.net/api_v2/workflow/processor
<form method="post" action="https://eurostar.tfaforms.net/api_v2/workflow/processor" class="hintsBelow labelsAbove" id="22">
<div id="tfa_57" class="section column group">
<table class="columnLayout">
<tbody>
<tr>
<td>
<div class="htmlSection" id="tfa_56">
<div class="htmlContent" id="tfa_56-HTML">
<h4 style="text-align: left;"><br></h4>
<div><br></div>
<h4 style="text-align: left;">Thank you for your recent contact with Eurostar. </h4>
</div>
</div>
</td>
<td>
<div class="htmlSection" id="tfa_53">
<div class="htmlContent" id="tfa_53-HTML"><img style="max-width: 100%;float:left;" alt="spark"
src="https://eurostar.tfaforms.net/forms/get_image/5/cgL0Z454I54605TdfbJ0AvcUbbTNLLn8a0CYEV8EpffdXPc9YZLfNVNNuxaMGd7E-OnlineSmall-Eurostar_Spark_Discover_A_Navy_RGB.png"></div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<div id="tfa_40" class="section group" data-condition="`#tfa_41,equals,`">
<div class="htmlSection" id="tfa_8">
<div class="htmlContent" id="tfa_8-HTML">To help us deliver the best service possible, we'd love to hear more about the recent experience you had with our team.</div>
</div>
<div class="oneField field-container-D " id="tfa_4-D" role="radiogroup" aria-labelledby="tfa_4-L" data-tfa-labelledby="-L tfa_4-L">
<label id="tfa_4-L" class="label preField reqMark" data-tfa-check-label-for="tfa_4">Overall, how would you rate the service you received from your advisor? Please answer on a scale of 1 to 5, where 1 is 'Poor' and 5 is 'Excellent'</label><br>
<div class="inputWrapper">
<div class="delimiter delimiterBefore" id="tfa_4-DB">Poor</div>
<span id="tfa_4" class="choices horizontal required"><span class="oneChoice"><input type="radio" value="tfa_10" class="" id="tfa_10" name="tfa_4" aria-required="true" data-conditionals="#tfa_11" aria-labelledby="tfa_10-L"
data-tfa-labelledby="tfa_4-L tfa_10-L" data-tfa-parent-id="tfa_4"><label class="label postField" id="tfa_10-L" for="tfa_10"><span class="input-radio-faux"></span>1</label></span><span class="oneChoice"><input type="radio" value="tfa_9"
class="" id="tfa_9" name="tfa_4" aria-required="true" data-conditionals="#tfa_11" aria-labelledby="tfa_9-L" data-tfa-labelledby="tfa_4-L tfa_9-L" data-tfa-parent-id="tfa_4"><label class="label postField" id="tfa_9-L" for="tfa_9"><span
class="input-radio-faux"></span>2</label></span><span class="oneChoice"><input type="radio" value="tfa_7" class="" id="tfa_7" name="tfa_4" aria-required="true" data-conditionals="#tfa_11" aria-labelledby="tfa_7-L"
data-tfa-labelledby="tfa_4-L tfa_7-L" data-tfa-parent-id="tfa_4"><label class="label postField" id="tfa_7-L" for="tfa_7"><span class="input-radio-faux"></span>3</label></span><span class="oneChoice"><input type="radio" value="tfa_6"
class="" id="tfa_6" name="tfa_4" aria-required="true" data-conditionals="#tfa_19" aria-labelledby="tfa_6-L" data-tfa-labelledby="tfa_4-L tfa_6-L" data-tfa-parent-id="tfa_4"><label class="label postField" id="tfa_6-L" for="tfa_6"><span
class="input-radio-faux"></span>4</label></span><span class="oneChoice"><input type="radio" value="tfa_5" class="" id="tfa_5" name="tfa_4" aria-required="true" data-conditionals="#tfa_19" aria-labelledby="tfa_5-L"
data-tfa-labelledby="tfa_4-L tfa_5-L" data-tfa-parent-id="tfa_4"><label class="label postField" id="tfa_5-L" for="tfa_5"><span class="input-radio-faux"></span>5</label></span></span>
<div class="delimiter delimiterAfter" id="tfa_4-DA">Excellent</div>
</div>
</div>
<div class="oneField field-container-D " id="tfa_18-D">
<label id="tfa_18-L" class="label preField " for="tfa_18">Please tell us why you chose this rating.</label><br>
<div class="inputWrapper">
<div><textarea maxlength="1000" id="tfa_18" name="tfa_18" title="Please tell us why you chose this rating." class=""></textarea>
<div class="lengthIndicator" aria-live="assertive" style="display: none; left: 378px;">1000 characters left.</div>
</div>
</div>
</div>
<div class="oneField field-container-D offstate" id="tfa_11-D" role="group" aria-labelledby="tfa_11-L" data-tfa-labelledby="-L tfa_11-L">
<label id="tfa_11-L" class="label preField reqMark" data-tfa-check-label-for="tfa_11" aria-label="Sorry to hear about your experience. How can we improve? required">Sorry to hear about your experience. How can we improve?</label><br>
<div class="inputWrapper"><span id="tfa_11" class="choices horizontal required" data-condition="(`#tfa_7` OR `#tfa_9` OR `#tfa_10`) AND (`#tfa_41,equals,`)"><span class="oneChoice"><input type="checkbox" value="tfa_12" class="" id="tfa_12"
name="tfa_12" aria-labelledby="tfa_12-L" data-tfa-labelledby="tfa_11-L tfa_12-L" data-tfa-parent-id="tfa_11" disabled=""><label class="label postField" id="tfa_12-L" for="tfa_12"><span
class="input-checkbox-faux"></span>Knowledge</label></span><span class="oneChoice"><input type="checkbox" value="tfa_14" class="" id="tfa_14" name="tfa_14" aria-labelledby="tfa_14-L" data-tfa-labelledby="tfa_11-L tfa_14-L"
data-tfa-parent-id="tfa_11" disabled=""><label class="label postField" id="tfa_14-L" for="tfa_14"><span class="input-checkbox-faux"></span>Clarity</label></span><span class="oneChoice"><input type="checkbox" value="tfa_15" class=""
id="tfa_15" name="tfa_15" aria-labelledby="tfa_15-L" data-tfa-labelledby="tfa_11-L tfa_15-L" data-tfa-parent-id="tfa_11" disabled=""><label class="label postField" id="tfa_15-L" for="tfa_15"><span
class="input-checkbox-faux"></span>Effort</label></span><span class="oneChoice"><input type="checkbox" value="tfa_16" class="" id="tfa_16" name="tfa_16" aria-labelledby="tfa_16-L" data-tfa-labelledby="tfa_11-L tfa_16-L"
data-tfa-parent-id="tfa_11" disabled=""><label class="label postField" id="tfa_16-L" for="tfa_16"><span class="input-checkbox-faux"></span>Friendliness</label></span><span class="oneChoice"><input type="checkbox" value="tfa_17" class=""
id="tfa_17" name="tfa_17" data-conditionals="#tfa_44" aria-labelledby="tfa_17-L" data-tfa-labelledby="tfa_11-L tfa_17-L" data-tfa-parent-id="tfa_11" disabled=""><label class="label postField" id="tfa_17-L" for="tfa_17"><span
class="input-checkbox-faux"></span>Other</label></span></span></div>
</div>
<div class="oneField field-container-D offstate" id="tfa_44-D">
<label id="tfa_44-L" class="label preField reqMark" for="tfa_44">Please tell us more in the box below:</label><br>
<div class="inputWrapper">
<div><textarea aria-required="true" maxlength="1000" id="tfa_44" name="tfa_44" data-condition="(`#tfa_17`) AND (`#tfa_41,equals,`)" title="Please tell us more in the box below:" class="required" disabled=""></textarea>
<div class="lengthIndicator" aria-live="assertive" style="display: none; left: 378px;">1000 characters left.</div>
</div>
</div>
</div>
<div class="oneField field-container-D offstate" id="tfa_19-D" role="group" aria-labelledby="tfa_19-L" data-tfa-labelledby="-L tfa_19-L">
<label id="tfa_19-L" class="label preField reqMark" data-tfa-check-label-for="tfa_19" aria-label="What did your advisor do particularly well? required">What did your advisor do particularly well?</label><br>
<div class="inputWrapper"><span id="tfa_19" class="choices vertical required" data-condition="(`#tfa_5` OR `#tfa_6`) AND (`#tfa_41,equals,`)"><span class="oneChoice"><input type="checkbox" value="tfa_20" class="" id="tfa_20" name="tfa_20"
aria-labelledby="tfa_20-L" data-tfa-labelledby="tfa_19-L tfa_20-L" data-tfa-parent-id="tfa_19" disabled=""><label class="label postField" id="tfa_20-L" for="tfa_20"><span
class="input-checkbox-faux"></span>Informative</label></span><span class="oneChoice"><input type="checkbox" value="tfa_21" class="" id="tfa_21" name="tfa_21" aria-labelledby="tfa_21-L" data-tfa-labelledby="tfa_19-L tfa_21-L"
data-tfa-parent-id="tfa_19" disabled=""><label class="label postField" id="tfa_21-L" for="tfa_21"><span class="input-checkbox-faux"></span>Personable</label></span><span class="oneChoice"><input type="checkbox" value="tfa_24" class=""
id="tfa_24" name="tfa_24" aria-labelledby="tfa_24-L" data-tfa-labelledby="tfa_19-L tfa_24-L" data-tfa-parent-id="tfa_19" disabled=""><label class="label postField" id="tfa_24-L" for="tfa_24"><span
class="input-checkbox-faux"></span>Caring</label></span><span class="oneChoice"><input type="checkbox" value="tfa_22" class="" id="tfa_22" name="tfa_22" aria-labelledby="tfa_22-L" data-tfa-labelledby="tfa_19-L tfa_22-L"
data-tfa-parent-id="tfa_19" disabled=""><label class="label postField" id="tfa_22-L" for="tfa_22"><span class="input-checkbox-faux"></span>Efficient</label></span><span class="oneChoice"><input type="checkbox" value="tfa_23" class=""
id="tfa_23" name="tfa_23" aria-labelledby="tfa_23-L" data-tfa-labelledby="tfa_19-L tfa_23-L" data-tfa-parent-id="tfa_19" disabled=""><label class="label postField" id="tfa_23-L" for="tfa_23"><span
class="input-checkbox-faux"></span>Above and beyond</label></span><span class="oneChoice"><input type="checkbox" value="tfa_25" class="" id="tfa_25" name="tfa_25" aria-labelledby="tfa_25-L" data-tfa-labelledby="tfa_19-L tfa_25-L"
data-tfa-parent-id="tfa_19" disabled=""><label class="label postField" id="tfa_25-L" for="tfa_25"><span class="input-checkbox-faux"></span>Made my day</label></span><span class="oneChoice"><input type="checkbox" value="tfa_47" class=""
id="tfa_47" name="tfa_47" data-conditionals="#tfa_46" aria-labelledby="tfa_47-L" data-tfa-labelledby="tfa_19-L tfa_47-L" data-tfa-parent-id="tfa_19" disabled=""><label class="label postField" id="tfa_47-L" for="tfa_47"><span
class="input-checkbox-faux"></span>Other</label></span></span></div>
</div>
<div class="oneField field-container-D offstate" id="tfa_46-D">
<label id="tfa_46-L" class="label preField reqMark" for="tfa_46">Please tell us more in the box below:</label><br>
<div class="inputWrapper">
<div><textarea aria-required="true" maxlength="1000" id="tfa_46" name="tfa_46" data-condition="(`#tfa_47`) AND (`#tfa_41,equals,`)" title="Please tell us more in the box below:" class="required" disabled=""></textarea>
<div class="lengthIndicator" aria-live="assertive" style="display: none; left: 378px;">1000 characters left.</div>
</div>
</div>
</div>
<div class="oneField field-container-D " id="tfa_26-D" role="radiogroup" aria-labelledby="tfa_26-L" data-tfa-labelledby="-L tfa_26-L">
<label id="tfa_26-L" class="label preField reqMark" data-tfa-check-label-for="tfa_26">Were we able to resolve your issue today?</label><br>
<div class="inputWrapper"><span id="tfa_26" class="choices vertical required"><span class="oneChoice"><input type="radio" value="tfa_27" class="" id="tfa_27" name="tfa_26" aria-required="true" aria-labelledby="tfa_27-L"
data-tfa-labelledby="tfa_26-L tfa_27-L" data-tfa-parent-id="tfa_26"><label class="label postField" id="tfa_27-L" for="tfa_27"><span class="input-radio-faux"></span>Yes</label></span><span class="oneChoice"><input type="radio"
value="tfa_28" class="" id="tfa_28" name="tfa_26" aria-required="true" aria-labelledby="tfa_28-L" data-tfa-labelledby="tfa_26-L tfa_28-L" data-tfa-parent-id="tfa_26"><label class="label postField" id="tfa_28-L" for="tfa_28"><span
class="input-radio-faux"></span>No</label></span></span></div>
</div>
<div class="oneField field-container-D " id="tfa_48-D">
<label id="tfa_48-L" class="label preField " for="tfa_48">Please let us know if you have any other feedback.</label><br>
<div class="inputWrapper">
<div><textarea maxlength="1000" id="tfa_48" name="tfa_48" title="Please let us know if you have any other feedback." class=""></textarea>
<div class="lengthIndicator" aria-live="assertive" style="display: none; left: 378px;">1000 characters left.</div>
</div>
</div>
</div>
</div>
<div id="tfa_37" class="section group wf-acl-hidden">
<label class="label preField" id="tfa_37-L">Hidden fields (look up data)</label><br>
<div class="oneField field-container-D " id="tfa_29-D">
<label id="tfa_29-L" class="label preField " for="tfa_29">Survey reference ID</label><br>
<div class="inputWrapper"><input type="text" id="tfa_29" name="tfa_29" value="x5XdC3.141z3500" title="Survey reference ID" class=""></div>
</div>
<div class="oneField field-container-D " id="tfa_30-D">
<label id="tfa_30-L" class="label preField " for="tfa_30">Case ID</label><br>
<div class="inputWrapper"><input type="text" id="tfa_30" name="tfa_30" value="500Rz00000K1eRR" title="Case ID" class=""></div>
</div>
<div class="oneField field-container-D " id="tfa_36-D">
<label id="tfa_36-L" class="label preField " for="tfa_36">Contact ID (customer)</label><br>
<div class="inputWrapper"><input type="text" id="tfa_36" name="tfa_36" value="001b000003vNToA" title="Contact ID (customer)" class=""></div>
</div>
<div class="oneField field-container-D " id="tfa_33-D">
<label id="tfa_33-L" class="label preField " for="tfa_33">User ID</label><br>
<div class="inputWrapper"><input type="text" id="tfa_33" name="tfa_33" value="0053z00000CdX5xAAF" title="User ID" class=""></div>
</div>
<div class="oneField field-container-D " id="tfa_34-D">
<label id="tfa_34-L" class="label preField " for="tfa_34">CSAT survey sent</label><br>
<div class="inputWrapper"><input type="text" id="tfa_34" name="tfa_34" value="18/12/2024" title="CSAT survey sent" class="validate-date"></div>
</div>
<div class="oneField field-container-D " id="tfa_35-D">
<label id="tfa_35-L" class="label preField " for="tfa_35">QA assessment</label><br>
<div class="inputWrapper"><input type="text" id="tfa_35" name="tfa_35" value="" title="QA assessment" class=""></div>
</div>
<div class="oneField field-container-D " id="tfa_41-D">
<label id="tfa_41-L" class="label preField " for="tfa_41">Duplicate?</label><br>
<div class="inputWrapper"><input type="text" id="tfa_41" name="tfa_41" value="" data-conditionals="#submit_button,#tfa_40,#tfa_42,#tfa_11,#tfa_44,#tfa_19,#tfa_46" title="Duplicate?" class=""></div>
</div>
<div class="oneField field-container-D wf-acl-hidden" id="tfa_58-D">
<label id="tfa_58-L" class="label preField " for="tfa_58">Advisor name</label><br>
<div class="inputWrapper"><input type="text" id="tfa_58" name="tfa_58" value="Paul Green" title="Advisor name" class=""></div>
</div>
</div>
<div id="tfa_38" class="section group wf-acl-hidden">
<div class="htmlSection" id="tfa_39">
<div class="htmlContent" id="tfa_39-HTML">This survey has expired!<br><br>If you have any questions or would like to contact us please check out our <a target="_blank" href="https://help.eurostar.com/?language=uk-en">Help centre.</a></div>
</div>
</div>
<div id="tfa_42" class="section group offstate" data-condition="`#tfa_41,notEquals,`">
<div class="htmlSection" id="tfa_43">
<div class="htmlContent" id="tfa_43-HTML">Thank you for your response. It looks like you have already submitted the survey and your input has been recorded.</div>
</div>
</div>
<div class="actions" id="22-A" data-contentid="submit_button"><input type="submit" data-label="Submit" class="primaryAction" id="submit_button" value="Submit" data-condition="`#tfa_41,equals,`"></div>
<div style="clear:both"></div>
<input type="hidden" value="64-4e5c0a74892f72760d1a55f800c46c4f" name="tfa_dbCounters" id="tfa_dbCounters" autocomplete="off"><input type="hidden" value="22" name="tfa_dbFormId" id="tfa_dbFormId"><input type="hidden" value=""
name="tfa_dbResponseId" id="tfa_dbResponseId"><input type="hidden" value="14df51547da132a91ee64309cd978964" name="tfa_dbControl" id="tfa_dbControl"><input type="hidden" value="" name="tfa_dbWorkflowSessionUuid"
id="tfa_dbWorkflowSessionUuid"><input type="hidden" value="1734619347" name="tfa_dbTimeStarted" id="tfa_dbTimeStarted" autocomplete="off"><input type="hidden" value="21" name="tfa_dbVersionId" id="tfa_dbVersionId"><input type="hidden"
value="tfa_42,tfa_11,tfa_44,tfa_19,tfa_46" name="tfa_switchedoff" id="tfa_switchedoff">
</form>Text Content
THANK YOU FOR YOUR RECENT CONTACT WITH EUROSTAR. To help us deliver the best service possible, we'd love to hear more about the recent experience you had with our team. Overall, how would you rate the service you received from your advisor? Please answer on a scale of 1 to 5, where 1 is 'Poor' and 5 is 'Excellent' Poor 12345 Excellent Please tell us why you chose this rating. 1000 characters left. Sorry to hear about your experience. How can we improve? KnowledgeClarityEffortFriendlinessOther Please tell us more in the box below: 1000 characters left. What did your advisor do particularly well? InformativePersonableCaringEfficientAbove and beyondMade my dayOther Please tell us more in the box below: 1000 characters left. Were we able to resolve your issue today? YesNo Please let us know if you have any other feedback. 1000 characters left. Hidden fields (look up data) Survey reference ID Case ID Contact ID (customer) User ID CSAT survey sent QA assessment Duplicate? Advisor name This survey has expired! If you have any questions or would like to contact us please check out our Help centre. Thank you for your response. It looks like you have already submitted the survey and your input has been recorded. Contact Us Eurostar Privacy Policy