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<form id="ups-header_search" class="header-search" role="search" method="post" action="/us/en/SearchResults.page">
  <div class="input-group dropdown"><label id="search-label" for="ups-mainNav-search" class="sr-only">Track a package or search</label><span class="icon ups-icon-search" aria-hidden="true"></span><input id="ups-mainNav-search" type="search"
      class="search-field" name="q" autocomplete="off" placeholder="Track a package or search" data-toggle="dropdown">
    <div class="dropdown-menu suggestion-menu" aria-labelledby="popular-searches">
      <div class="dropdown-header" id="popular-searches">Popular Links and Searches</div>
      <a aria-label="Popular Term claim" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/support/file-a-claim.page" data-utg-internal-search="Y">claim</a><a aria-label="Popular Term supplies" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/shipping/order-supplies.page" data-utg-internal-search="Y">supplies</a><a aria-label="Popular Term billing" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/business-solutions/ups-billing.page" data-utg-internal-search="Y">billing</a><a class="dropdown-item popular-search ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Search Term" data-utg-on-site-search-assist-src="Popular Terms" data-utg-on-site-search-assist="my choice" href="#" data-search="my choice" aria-label="Search for my choice" data-utg-internal-search="Y"><span class="icon ups-icon-search" aria-hidden="true"></span> my choice</a><a aria-label="Popular Term change delivery" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/support/tracking-support/change-delivery-options.page" data-utg-internal-search="Y">change delivery</a><a aria-label="Popular Term returns" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/support/shipping-support/print-shipping-labels/how-to-write-address/how-to-return-a-package.page" data-utg-internal-search="Y">returns</a><a class="dropdown-item popular-search ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Search Term" data-utg-on-site-search-assist-src="Popular Terms" data-utg-on-site-search-assist="labels" href="#" data-search="labels" aria-label="Search for labels" data-utg-internal-search="Y"><span class="icon ups-icon-search" aria-hidden="true"></span> labels</a><a aria-label="Popular Term pick up" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/business-solutions/pickup-dropoff-options.page" data-utg-internal-search="Y">pick up</a><a aria-label="Popular Term infonotice" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/support/tracking-support/where-is-my-package/how-to-use-infonotice.page" data-utg-internal-search="Y">infonotice</a><a aria-label="Popular Term jobs" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.jobs-ups.com/" data-utg-internal-search="Y">jobs</a>
    </div>
  </div><button class="ups-cta ups-cta-primary search-submit-btn" type="submit">Search<span class="icon ups-icon-right-arrow" aria-hidden="true"></span></button><button id="ups-header_search-close" class="ups-header_search_close" type="button"><span
      class="icon ups-icon-close" aria-hidden="true"></span><span class="sr-only">Close</span></button>
</form>

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Track a package or search
Popular Links and Searches
claimsuppliesbilling my choicechange deliveryreturns labelspick upinfonoticejobs
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 1. Home
 2. Tracking Support


TRACKING SUPPORT

Get helpful information on your package’s whereabouts, options for changing your
delivery, filing a claim and more.

Track Now



WHERE’S MY PACKAGE?

We have answers for all your questions. Let’s check off all the boxes to find
out where your shipment is.


MY DRIVER LEFT A UPS DELIVERY NOTICE. NOW WHAT?

Your driver left a delivery notice because we missed you the first time around.
Here’s what to do next.
Learn About Your UPS Delivery Notice


WHAT DOES MY TRACKING STATUS MEAN?

We put together a list of common tracking statuses to help you track your
package and understand better where it's at in its journey.
Tracking Statuses Explained


PREVENT MORE MISSED DELIVERIES

Receive up-to-date alerts on incoming packages, see your delivery window and
reschedule multiple packages at the same time with UPS My Choice®.
Sign Up for Free

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Where's My Package?


DELIVERY CHANGES HAPPEN



See what options you have to reroute, hold or cancel your delivery so we can
make sure we’re getting it to you when and where you need it.

Delivery Change Options


CAN’T FIND WHAT YOU’RE LOOKING FOR?

We’re here to help. Use our virtual assistant, or find the customer service
route best suited for you.



Contact UPS


I HAVE AN ISSUE WITH MY PACKAGE DELIVERY

If you have a lost package or it's damaged, we'll investigate, If we can’t find
it, we’ll issue a claim. 

 * Your package shows as delivered but you can’t find it.
 * It’s been several days since your package was scanned and it is late.
 * Your package arrived damaged or broken. 

File a Claim
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WHEN WILL MY PACKAGE GET THERE?



Enter your zipcode to see how long it will take for your package to reach any
state in the U.S.

View Map




FAQ

My shipment says “Out for Delivery.” What time will I get my package?

Generally, our drivers can deliver as late as 9 p.m. During the holiday season,
our drivers may deliver even later.

If we are unable to deliver a package that shows a status of "out for delivery,"
we’ll try another delivery on the next business day.

Where do I find the latest information on the location of my package?

Tracking your package on UPS.com will give you the most up-to-date information
about the status of your shipment. Check back periodically for shipment progress
updates.

Track a Package

How late will UPS deliver?

UPS Ground packages are generally delivered anytime Monday through Friday
between 9 a.m. and 9 p.m. (and sometimes later) to residences, and to business
addresses during their normal business hours.

While ground packages can’t be scheduled to arrive at a specific time, UPS
express shipments have guaranteed delivery times that vary by service.

My shipment says it’s been delivered, but I can’t find it. Where is it?

Your driver will try to leave your package out of plain sight to protect it.
Check exterior doors or other places your package could’ve been placed, like the
porch, back patio or garage. Also check with anyone who may have picked up your
package, like a neighbor. If you still can’t find it, contact the seller to
start a claim.

Learn More About Filing a Claim

What do tracking numbers look like?

UPS tracking numbers appear in the following formats:

1Z9999999999999999
999999999999
T9999999999
999999999

UPS will also track the following types of tracking numbers, which contain from
seven to 20 characters:

Delivery Order/Sub-PRO Number: Less-Than-Truckload (LTL)/and Truckload (TL)
child shipment tracking numbers 
House Air Waybill: Used for air freight movement
House Bill of Lading: Used for ocean freight movement
PRO Number: Used for surface freight movement
UPS Delivery Notice: A bar-coded notice, which includes a 12-digit reference
number, given on first delivery attempt in select countries
UPS Service Notice: A notice given on first delivery attempt in select countries

UPS Mail Innovations Tracking Numbers

You can track your UPS Mail Innovations piece on both ups.com and upsmi.com. UPS
Mail Innovations tracking numbers differ from a small package reference number
in length and terminology.

UPS Mail Innovations tracking numbers appear in the following formats:

United States Postal Service Delivery Confirmation Number: a 22-34 numerical
identifier assigned by the U.S. Postal Service when Delivery Confirmation is
requested
Sequence Number (MMS/MMI Number): an 18-digit number assigned internally by UPS
Mail Innovations or UPS Worldship
Mail Innovations Compliant Package ID: a barcode-type identifier assigned by the
shipper to each mail piece, using the structure below:
MIXXXXXXNNNNNNNNNNNNNNNNNNNNNN

This indicator is made up of the following three components:

MI - a UPS Mail Innovations indicator
XXXXXX - a unique 6-digit customer number assigned by UPS Mail Innovations
NNNNNNNNNNNNNNNNNNNNNN - a unique number, up to 22 characters, assigned by the
shipper to identify a mail piece. Use alpha and/or numeric characters with no
spaces or symbols. The same ID should not be reused for other mail pieces for at
least six months.

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