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Solution


THE REAL-TIME ENGAGEMENT ENGINE

Kipsu was developed hand-in-hand with the world's leading service oriented
brands. See why it works.

Learn More
Hospitality
Hotels, resorts, and hoteliers around the globe use Kipsu to enhance guest
service.
Multifamily
Multi-family housing, apartments, residential life, assisted living facilities,
and more leverage Kipsu.
Shopping
Shopping leaders delight guests with Kipsu's real-time engagement engine.
Higher Education
Institutions depend on Kipsu to meaningfully engage students.
Airports
Leading airport operators use Kipsu to boost staff efficiency and delight
travelers.
Healthcare
Healthcare providers are using Kipsu to establish better patient experiences.
Learn about the Real-Time Engagement Engine
EnterpriseBlog
Resources
Blog
Best practices, industry news, and more.
Case Studies
Deep-dives into industry best practices.
Webinars/Events
Live Webinars, virtual events, and video demos.

New: Healthcare White Paper
About Us
About us
Learn who we are and why we do what we do.
Careers
Join our pursuit in creating wow experiences.
Team
Meet the team that brings Kipsu to life.
Looking for a new career? We're hiring!
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Home
Solution
Hospitality
Hospitlaity leaders around the world use Kipsu to enhance guest service.
Higher Education
Institutions depend on Kipsu to meaningfully engage students.
Shopping
Shopping leaders delight guests with real-time engagement.
Airports
Leading airport operators use Kipsu to boost staff efficiency and guest
satisfaction.
Living Environments
Apartments, residential life, assisted living facilities, and more leverage
Kipsu.
Healthcare
Healthcare practices are using Kipsu to establish better patient relationships.
EnterpriseBlog
Resources
Blog
Best practices, industry news, and more.
Case Studies
Deep dives into industry best practices.
Webinars / Virtual Events
Live Webinars, virtual events, and video demos.
About Us
About Us
Learn who we are and why we do what we do.
Careers
Join our pursuit in creating wow experiences for guests.
Team
Meet the team that brings Kipsu to life.
SupportLog InRequest a Conversation




YOUR FRONTLINE CUSTOMER EXPERIENCE SOLUTION

Kipsu’s market-leading FCX solution enables organizations around the globe to
better serve their customers through streamlined messaging, data-driven
performance metrics, and sentiment analysis. We allow service professionals to
meet the expectations of the moment and create lasting interactions with
everyone they serve.

See Kipsu in Action
Learn More


KIPSU IS DESIGNED TO EFFECTIVELY AND EFFICIENTLY ENGAGE YOUR CUSTOMERS, LEADING
TO IMPROVED CUSTOMER EXPERIENCES IN A VARIETY OF INDUSTRIES.


HOSPITALITY

Kipsu helps hotels around the world elevate their service through real-time
engagement and actionable feedback. From service recovery to customer loyalty
recognition and beyond, Kipsu seamlessly integrates into your property’s tech
stack, increasing your efficiency, positive guest interactions, and bottom line.

Kipsu for Guests



HEALTHCARE

Kipsu helps cut through the complexity of the healthcare industry, increasing
patient satisfaction and improving performance of healthcare organizations of
all sizes. From proactive outreach to post-visit status checks, Kipsu’s
HIPAA-compliant solution is the next evolution in patient communication.

Kipsu for Patients



MULTIFAMILY

Kipsu’s robust resident sentiment analysis and tenant engagement tool enables
property managers to increase retention and reduce turnover at their properties.
Kipsu helps properties better understand a tenant's likelihood to extend a lease
through real-time engagement and sentiment analysis.

Kipsu for Residents




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THE LEADER IN FRONTLINE CUSTOMER EXPERIENCE


LEVEL UP YOUR CUSTOMER SERVICE.

Originally built hand-in-hand with world-class hospitality leaders, Kipsu aims
to help service professionals extend top-notch service digitally. Through
texting, in-app messaging, and social messengers, brands can meet guests where
they are to provide elevated customer service.

Learn More
Team View
Reporting & Analytics
High-Touch Support

All team members can see and respond to incoming messages from a shared user
interface.

Kipsu offers robust analytics on stats like number of messages sent, response
time, and more.

Because so many of our customer teams work around the clock, so do we. You can
reach our support team 24 hours a day, 7 days a week by phone, text, email, or
directly through the Kipsu dashboard.

10+
Years of experience
113+
Countries live with Kipsu
7,000+
Sites and brands using Kipsu
60k
Active users
18M
Guests served each year

GO BEYOND TRADITIONAL SMS


CONNECT WITH ANYONE, ANYWHERE

Messaging allows your team to delegate and prioritize customer requests more
efficiently than before, making your existing team capable of doing more.
Customers can connect with your team through channels of their choice, creating
a frictionless experience.

See Why Hospitality Leaders Love Kipsu

Meet the moment.™
Contact Sales
Contact Support
510 N 1st Ave Suite 610,
Minneapolis, MN 55403

+1 612.503.4000


KIPSU

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