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 * Solutions
   Solutions
   
   Emplifi is there to help you take on any marketing, commerce, or care
   challenge with confidence.
   
   Learn More
   Solutions
   
   
   FOR SOCIAL MARKETING LEADERS
   
    * Emplifi Social
    * Content velocity and visibility
    * Influencer marketing optimization
    * Brand reputation management
    * Customer intelligence
    * Competitive benchmarking
   
   
   FOR COMMERCE LEADERS
   
    * Shoppable UGC
    * Ratings and reviews syndication
    * One-to-one livestream video
    * One-to-many livestream shopping
    * Dark store optimization
   
   
   FOR CUSTOMER CARE LEADERS
   
    * Digital customer self-service
    * Case management efficiency
    * Crisis management
    * Voice of Customer collection
    * Advanced CX analytics

 * Products
   Emplifi CX Cloud
   
   Emplifi gives you everything a modern enterprise needs to close the CX gap.
   
   Learn More
   Emplifi CX Cloud
   
   
   SOCIAL MARKETING CLOUD
   
    * Content Hub
    * Publisher
    * Community
    * Listening
    * Unified Analytics
    * UGC
    * Influencers
    * Care
    * Plans
   
   
   SOCIAL COMMERCE CLOUD
   
    * UGC
    * Influencers
    * Ratings & Reviews
    * Live Advisor
    * Live Stream
    * Plans
   
   
   SERVICE CLOUD
   
    * Agent
    * Bot
    * Knowledge
    * Email Virtual Assistant (EVA)
    * VoC
    * Service Analytics
    * Plans

 * Customer Stories
   Customer success stories
   
   Emplifi is helping global brands and agencies transform marketing, commerce,
   and care experiences, and achieve business results.
   
   Learn More
   Customer success stories
   
   
   DELTA AIR LINES
   
   $2 million+ saved in support and operations costs
   
   
   HARDEE'S
   
   8M+ impressions and 8,000 new followers with just one Tweet, thanks to social
   listening and spike alerts
   
   
   STANLEY
   
   100% increase in the amount of customer reviews collected

 * Resources
   Resource center
   
   Your resource center for everything social marketing, commerce, and customer
   care
   
   Learn More
   Resource center
   
   
   EMPLIFI WEBINARS
   
   Get the latest insights on social media marketing, social commerce, live
   commerce, and CX, straight from the experts.
   
   
   EMPLIFI BLOG
   
   Get up to speed on the latest trends, tips, and best practices to power your
   CX strategy.
   
   
   COMMUNITY CORNER
   
   A space for our community to get the latest insights — directly from experts
   in the Emplifi community.

 * Company
   About us
   
   Emplifi provides brands with insights needed to empathize with customers and
   amplify the right experiences.
   
   Learn More
   About us
   
   
   GET STARTED
   
    * Leadership
    * Partners
    * Media & Press
    * Careers
    * Contact us
   
   
   PRIVACY AND LEGAL
   
    * Trust Center

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RESOURCE CENTER

Industry Trends

Customer Experience

Social Media Management


THE SOCIAL MEDIA BENCHMARKS TO GUIDE YOUR 2024 STRATEGY

Understand how your social media strategy is performing by diving into the
latest organic and paid social media benchmarks, and gain insights to help guide
your strategy this year.
Learn More

 * All
 * Social Marketing
 * Social Commerce
 * Customer Care


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Emplifi CX Cloud

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 * Social Marketing Cloud

 * Social Commerce Cloud

 * Service Cloud

Knowledge

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 * Resources

 * Customer Stories

 * Industry Benchmarks

 * Emplifi CX Index

 * Documentation

 * Key Terms Glossary

Company

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 * About us

 * Trust Center

 * Leadership

 * Media & Press

 * Careers

 * Contact us

 * Emplifi Learning

 * Empathy, amplified.™



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are trademarks of Emplifi Inc. All product names and logos are trademarks or
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