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 ONE-STOP SHOP FOR ALL PAYMENT  SOLUTIONS FOR YOUR BUSINESS

Contact Today!

Madison, CT Headquarters




RELIANCE MERCHANT SERVICES PROVIDES CREDIT CARD AND DEBIT CARD PROCESSING FOR
BUSINESSES WITH IN-HOUSE CUSTOMER SERVICE. OUR COMBINATION OF PEOPLE AND
TECHNOLOGY DELIVERS A CUSTOMER SERVICE PACKAGE THAT EXCEEDS ALL COMPETITION.

RMS ASSISTS BUSINESSES OF ALL SIZES IN ACCEPTING ALL MAJOR CREDIT CARDS AND
DEBIT CARDS VIA RETAIL, INTERNET AND MAIL ORDER SOLUTIONS. AT RMS, WE UNDERSTAND
AND DELIVER THE ESSENTIALS IN PAYMENT PROCESSING – EFFICIENCY,
COST-EFFECTIVENESS AND THE DELIVERY OF EXCEPTIONAL SERVICE TO CUSTOMERS.



 Why Choose RMS: 



 * Cost Effective: Our pricing is better than any other industry provider.

 * Small Business Friendly:  We work with businesses of all sizes and understand
   the needs of Small Businesses.

 * Customer Service:  We pride ourselves on our face to face customer service.

>> CONTACT US <<

INDUSTRY TESTIMONIALS


SELECT INDUSTRY OR INDUSTRIES

Car DealershipConsignment StoreDentalEventFood and BeverageHome
ImprovementMedicalNon-ProfitPest ControlPlant NurseriesWellness


WELLNESS

“Mary Kate and her team are the best! I have used Reliance as my credit card
processor for 10+ years! Most recently, her team helped me transition my POS
system - it went seamlessly! Highly recommend!”

Christena Abate – Owner

The Angel Cooperative



RIDGEFIELD, CT


PLANT NURSERIES

“We have been processing our credit cards with Reliance Merchant Services since
2005. During that time, they have always gone above and beyond to meet and
exceed our expectations.

Being a local business, RMS has been able to offer us actual hands on customer
service. In our high transaction environment, we have needed to have equipment
replaced and repaired many times. RMS has always provided this quickly and
efficiently. They have assisted with setting up new equipment and making sure
that our staff is trained and prepared to process transactions. They make
themselves available for onsite assistance whenever it is needed.

There is no question that we are in good hands with Reliance. We would recommend
them to any business that accepts credit cards.”
Being a local business, RMS has been able to offer us actual hands on customer
service. In our high transaction environment, we have needed to have equipment
replaced and repaired many times. RMS has always provided this quickly and
efficiently. They have assisted with setting up new equipment and making sure
that our staff is trained and prepared to process transactions. They make
themselves available for onsite assistance whenever it is needed.
There is no question that we are in good hands with Reliance. We would recommend
them to any business that accepts credit cards.”

Steve Sachetti – Owner

Town & Country Garden Center and The Patio Shoppe



WILTON, CT


LIQUOR STORES

“In 2015, we knew that we needed to do a software conversion and upgrade to a
payment system for our locations that required change and integration to be
EMV/chip card compliant. At this time, we met with our local company, Reliance
Merchant Services, to see if it could work to change our processing over to them
during this conversion as Reliance had come highly recommended by our community
partners. Mary Kate was well versed in the chip technology, and we felt
comfortable that she and her team would stand by this integration and work with
our POS and hardware vendors to get to completion without a disruption to our
payment capabilities.

Reliance also assessed our fees and lowered our overall costs for accepting
cards. In early 2018, we launched a third location and Reliance was there to get
this up and running smoothly. Our experience has been that the group at
Reliance, are able to assist quickly or know who to get assistance from- that
makes all the difference for us here locally.” Reliance also assessed our fees
and lowered our overall costs for accepting cards. In early 2018, we launched a
third location and Reliance was there to get this up and running smoothly. Our
experience has been that the group at Reliance, are able to assist quickly or
know who to get assistance from- that makes all the difference for us here
locally.”

Mitch Ancona

Ancona's Wine & Liquors



RIDGEFIELD & WILTON, CT


HOME IMPROVEMENT

“So glad that we switched to Reliance Merchant Services last year. Installation
was a breeze, and their support is awesome, not to mention the great discount
rate. We are happy to recommend them highly, without reservation.”

Lisa M. Opalski – Owner

The Clinton Floor Store



CLINTON, CT


BAKE SHOP

“Reliance Merchant Services has been with us every step of the way. We opened
our doors in 2010. We wanted a robust inventory management system and a reliable
merchant to process our debit and credit card transactions. Mary Kate and her
team listened to our needs, researched options, and set up testing for us. Once
we made our selection, they provided hands on service to get us set up and ready
to go. We had two server issues in our 6 years, neither related to Reliance
Merchant Services, but both shut down our ability to process transactions.
Reliance Merchant Services was true to their word both times by providing
customer service that exceeded our expectations. They initiated immediate
solutions that allowed us to continue to provide outstanding customer service to
our customers. They regularly review our account to insure we are getting the
best rates for our business and provide outstanding communication on regulations
and updated technology.”

Elizabeth Morello Eckardt

Elizabella's Bake Shop



RIDGEFIELD, CT


CAR DEALERSHIP

“RMS is a breath of fresh air in a highly commoditized industry. After years of
using another provider, we decided to switch to RMS. Mary Kate and the team took
the time to understand our business and its unique needs. They developed a
package that resulted in savings in our 1st month. We estimate over $25k savings
this year on fees. Even more importantly, the customer service is amazing.
Emails receive a prompt, highly informed response and technical instructions are
clearly communicated.”

Jennifer Volz – Vice President

Volz Auto Group



BILL VOLZ WESTCHESTER - CORTLAND MANOR, NY | MEADOWLAND GMC – CARMEL, NY |
MEADOWLAND OF CARMEL – CARMEL, NY | BREWSTER FORD – BREWSTER, NY


DENTAL

“We switched to Reliance Merchant Services in 2008. It was a pleasure to work
with the team at Reliance. Now Reliance has provided us with a new EMV/Chip
Compliant credit card machine, so we are all set. Switching processors was quick
and easy with no interruptions in our processing. We also have the comfort of
knowing that the Reliance team is available to us. When we had a few questions
right after signing with Reliance, we did NOT get thrown into an endless
voicemail maze – we spoke directly with the staff in Ridgefield.

I have recommended Reliance Merchant Services to many colleagues and will
continue to recommend them to any business that accepts or intends to accept
credit cards. This is a no-brainer.”

Dr. Michael Reynolds

Dr. Michael Reynolds DDS



SOUTHPORT, CT


PEST CONTROL

“What has our experience been using the Cash Discount Product? We love it. We
have been with Reliance for 12 years and have always been happy with their local
service. However, credit card processing fees had skyrocketed in the last few
years with payers now using high-end reward cards most all the time. When Mary
Kate and her team came to us with a ZERO PROCESSING COST billing solution, we
wanted to give this a try.

We now can email an invoice or send our clients to our website where they can
easily pay their bill via ECHECK or Credit Card depending on their financial
preference. It’s convenient for our clients and so much less work for us.

We no longer have the burden of absorbing several thousand dollars per year in
unnecessary fees. Although we were concerned our loyal customers wouldn’t like
change, we have had little to no resistance.

We only wished we did this sooner.”

David Whitman – Owner

Connecticut Tick Control LLC, New York Tick Control LLC, New Jersey Tick Control
Inc., Pennsylvania Tick Control LLC, Rhode Island Tick Control LLC, and Tick Box
Technology Corp.



CONNECTICUT TICK CONTROL | NEW YORK TICK CONTROL | NEW JERSEY TICK CONTROL |
PENNSYLVANIA TICK CONTROL | RHODE ISLAND TICK CONTROL | TICK BOX TECHNOLOGY CORP
| NORWALK, CT


NON-PROFIT

“The Boys & Girls Club has been the beneficiary of RMS for more than a decade.
Mary Kate and Team provide nothing but quality and are truly a customer first
business. They are flexible and efficient and make sure their clients are
treated fairly. We are fortunate to have them in our community. They are true
partners and friends.”

Mike Flynn – Executive Director

Boys & Girls Club of Ridgefield



RIDGEFIELD, CT


MEDICAL

“Reliance has been a pleasure to work with. Our working relationship has become
an asset to running our operations smoothly and efficiently. We’ve been with
Reliance for over 10 years and have always found them to be very helpful and
knowledgeable in answering any questions or resolving any problems we’ve had.
Recently, we set up mobile devices as well as an entirely new company with them
and the process couldn’t have gone better.”

Theresa Santoro – President and CEO

Ridgefield Visiting Nurse Association



RIDGEFIELD, CT


GOURMET FOODS

“We found Mary Kate Gobleck and Reliance Merchant Services right here in Madison
when we were looking for a new credit card processing company for our business.
It was important to us to support a local business but more than that, Mary Kate
and Casey took the time to explain in detail how everything works, how they can
help us save money and how to set up our new POS. They are quick to respond if
we have any issues and also support us by promoting our business as well. We are
happy we found them.”

Heather Estep – Manager

The Shoreline Vine



MADISON, CT


EVENT VENUE AND NON-PROFIT

“For over ten years, the Ridgefield Playhouse has used the services of Reliance
Merchant Services. As a small non-profit serving a much larger community, we
need our credit card processor to offer us a competitive rate structure and to
have a hands-on role in our daily business; RMS has done just that. From
transitioning and integrating our new POS system, to adding our concession
sales, RMS has been by our side, answering questions, solving problems, and
supporting our mission. Because Reliance’s owner, Mary Kate Gobleck has children
in our community, she approached us to sponsor our “Bullying series” helping us
bring speakers, movies and more to the community.

We are proud to call RMS our business partner and friend and look forward to
working with them in the future.”

Allison Stockel – Executive Director

Ridgefield Playhouse



RIDGEFIELD, CT


CONSIGNMENT STORE

“Reliance Merchant Services has provided extraordinary credit card processing
services to my business for many years. They are competitive in rates; they
provide individualized attention if needed and they are available at any time. I
would recommend Reliance Merchant Services to any business looking for a
reliable, competitive credit card processing company.”

Maura Sullivan – Owner

Consign Envy



RIDGEFIELD, CT

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PRODUCTS & SERVICES



  Recurring Billing Solutions  



  Restaurant Online Ordering 



  Next Day Funding  

Increase your cash flow with this organizational tool that assures prompt
payments. Whether your clients are billed monthly or occasionally, our recurring
billing product can charge their credit card automatically, therefore
conveniently taking away their bill clutter and burden. 

 

>> LEARN MORE

Our online ordering product is economical and completely user friendly. You can
increase your average ticket size by offering a simple ordering system and have
a marketing database at your fingertips. These orders are sent directly to your
kitchen printer.





>> LEARN MORE

For qualified merchants, we are happy to offer next day funding. This is an
exceptional tool for cash flow. Any Visa, MasterCard or Discover transactions
before 5:30PM EST on any business day will fund directly into your bank account
on the next business day.





>> LEARN MORE



OUR PARTNERS



Payment Gateways:

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Point of Sale Systems (POS):

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Hardware Devices:

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Reliance Merchant Services©

318 Boston Post Road, Suite A
Madison, CT 06443



Phone: 203-438-5961
clientservices@reliancemerchantservices.com




Need Online Ordering for COVID-19 Restrictions?



Our Reliance Team is here to help!



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or call

203-438-5961