URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&a...
Submission: On December 04 via api from CH — Scanned from DE

Summary

This website contacted 30 IPs in 5 countries across 23 domains to perform 103 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 346912.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 13.225.78.118 16509 (AMAZON-02)
2 54.229.238.74 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:20e... 16509 (AMAZON-02)
2 34.120.220.80 396982 (GOOGLE-CL...)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
6 2600:1f14:f4:... 16509 (AMAZON-02)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
2 2606:4700::68... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
2 2600:9000:20e... 16509 (AMAZON-02)
3 3 2620:1ec:22::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 13.225.78.119 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 4 52.72.235.120 14618 (AMAZON-AES)
1 1 54.154.7.193 16509 (AMAZON-02)
1 1 35.157.182.139 16509 (AMAZON-02)
1 66.155.71.150 13768 (COGECO-PEER1)
1 35.244.174.68 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 3.85.138.216 14618 (AMAZON-AES)
1 2606:4700:440... 13335 (CLOUDFLAR...)
103 30
Apex Domain
Subdomains
Transfer
49 egain.com
www.egain.com — Cisco Umbrella Rank: 346912
hd.egain.com — Cisco Umbrella Rank: 839843
ebrain.egain.com
827 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 65
430 KB
6 clickagy.com
tags.clickagy.com — Cisco Umbrella Rank: 7911
aorta.clickagy.com — Cisco Umbrella Rank: 1884
hemsync.clickagy.com — Cisco Umbrella Rank: 6898
16 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 38
region1.google-analytics.com — Cisco Umbrella Rank: 2448
20 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 458
www.linkedin.com — Cisco Umbrella Rank: 640
px4.ads.linkedin.com — Cisco Umbrella Rank: 6742
4 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 51
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5234
674 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
674 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 39
stats.g.doubleclick.net — Cisco Umbrella Rank: 98
2 KB
3 gstatic.com
fonts.gstatic.com
75 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 420
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 23985
key-cdn.printfriendly.com — Cisco Umbrella Rank: 24935
16 KB
2 agkn.com
aa.agkn.com — Cisco Umbrella Rank: 507
d.agkn.com — Cisco Umbrella Rank: 669
1 KB
2 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1122
368 B
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 8956
prism.app-us1.com — Cisco Umbrella Rank: 9025
6 KB
2 dreamdata.cloud
cdn.dreamdata.cloud — Cisco Umbrella Rank: 72538
39 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 17980
tr.lfeeder.com — Cisco Umbrella Rank: 29798
11 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 24254
20 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 8987
289 B
1 rlcdn.com
id.rlcdn.com — Cisco Umbrella Rank: 608
98 B
1 sitescout.com
pixel-sync.sitescout.com — Cisco Umbrella Rank: 655
191 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 967
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 5584
2 KB
103 23
Domain Requested by
41 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
4 aorta.clickagy.com 3 redirects tags.clickagy.com
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 fonts.gstatic.com fonts.googleapis.com
3 bat.bing.com www.egain.com
bat.bing.com
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 cdn.linkedin.oribi.io snap.licdn.com
2 region1.google-analytics.com www.googletagmanager.com
2 cdn.dreamdata.cloud www.egain.com
cdn.dreamdata.cloud
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 trackcmp.net diffuser-cdn.app-us1.com
1 hemsync.clickagy.com tags.clickagy.com
1 id.rlcdn.com www.egain.com
1 pixel-sync.sitescout.com www.egain.com
1 d.agkn.com 1 redirects
1 aa.agkn.com 1 redirects
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 tr.lfeeder.com www.egain.com
1 tags.clickagy.com ws.zoominfo.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 googleads.g.doubleclick.net www.googletagmanager.com
1 diffuser-cdn.app-us1.com www.egain.com
1 snap.licdn.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
103 35
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
1937640834.rsc.cdn77.org
R3
2022-11-07 -
2023-02-05
3 months crt.sh
hd.egain.com
Amazon
2022-02-09 -
2023-03-10
a year crt.sh
*.analytics-egain.com
Amazon
2022-09-06 -
2023-10-05
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-05-04 -
2023-05-04
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2022-11-25 -
2023-05-25
6 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
cdn.dreamdata.cloud
GTS CA 1D4
2022-10-07 -
2023-01-05
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
1639039923.rsc.cdn77.org
R3
2022-11-06 -
2023-02-04
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-14 -
2023-06-14
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
linkedin.oribi.io
Amazon
2022-07-07 -
2023-08-06
a year crt.sh
www.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
www.google.de
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.clickagy.com
Amazon
2021-12-15 -
2023-01-12
a year crt.sh
*.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google.de
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Frame ID: 6379EDF334A79DBE6EBB11E62AC5C42B
Requests: 98 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 0612EA29D04705E7FE6A513D915A3D89
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 3F78218BBBA8EF8D30719E0400F95D3E
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 0B9B017F1E03612FD73AC53D68FACDCF
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 47E0948DF1F61FB88DB51FF79F4197B4
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Making Contact Center Agents Successful in the Digital Era | eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

103
Requests

97 %
HTTPS

64 %
IPv6

23
Domains

35
Subdomains

30
IPs

5
Countries

1487 kB
Transfer

3866 kB
Size

38
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 78
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670156908264&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1670156908264%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%252F%253Futm_source%253D1on1%2526amp%253Butm_medium%253Demail%2526amp%253Butm_campaign%253Ddigital3-na%2526amp%253Buid%253D137e7d91-ff12-eb11-a814-000d3a1b1316%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670156908264&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670156908264&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&liSync=true&e_ipv6=AQJO6b6miYOqmQAAAYTdG_k6EATEZ6HZc8Dw8IhkKhif_DFWT1xJAWNatmiz5CbjZSC6s2-e
Request Chain 87
  • https://aorta.clickagy.com/pixel.gif?clkgypv=jstag HTTP 302
  • https://aa.agkn.com/adscores/g.pixel?sid=9212289188&_puid=c:72b57bf1bcc190535b187df88678ff00&_redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D HTTP 302
  • https://d.agkn.com/pixel/10751/?che=1670156908779&ip=185.213.155.163&l1=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D218933204355001571900 HTTP 302
  • https://aorta.clickagy.com/pixel.gif?clkgypv=pxl&ch=128&cm=218933204355001571900 HTTP 302
  • https://pixel-sync.sitescout.com/connectors/clickagy/usersync?redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D5%26cm%3D%7BuserId%7D
Request Chain 88
  • https://aorta.clickagy.com/liveramp_redir HTTP 302
  • https://id.rlcdn.com/711861.gif

103 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/
209 KB
45 KB
Document
General
Full URL
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
eb82990e1707457f3da5743fbf0078a3b25e80966bbcb92ff765cc333c2888e6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
45107
Content-Type
text/html; charset=UTF-8
Date
Sun, 04 Dec 2022 12:28:25 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/10052>; rel="alternate"; type="application/json" <https://www.egain.com/?p=10052>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1044
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
817
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
997 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sun, 04 Dec 2022 12:28:26 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Sun, 04 Dec 2022 12:24:56 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 04 Dec 2022 12:28:26 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1106
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/
51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"cbb9-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5143
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
9 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/
108 KB
15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/
87 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Transfer-Encoding
chunked
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp//
2 KB
1012 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/
24 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
860cfdfe9846393ea2523e76a4a3aeac4673417ee74b19a382c3d63ae00d14ad
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 03 Dec 2022 00:54:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6081-5eee1e4945eb8-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
4341
js
www.googletagmanager.com/gtag/
221 KB
76 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
b24defd107d55b79b0c9c26bd1d0e2f577c2954602babd2bb6cc34947eddc901
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
77962
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Sun, 04 Dec 2022 12:28:27 GMT
js
www.googletagmanager.com/gtag/
112 KB
44 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
13aff3cd9c29860cc45915885ed856626f208a9c433657512d8ab043ce18b47a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
44722
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Sun, 04 Dec 2022 12:28:27 GMT
js
www.googletagmanager.com/gtag/
179 KB
65 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
dba52da537f4c86237b09cc96935c819253f22cc75ad38e817d4db05d0ddace8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
66793
x-xss-protection
0
last-modified
Sun, 04 Dec 2022 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Sun, 04 Dec 2022 12:28:27 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
305 B
989 B
Image
General
Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::21 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Sun, 04 Dec 2022 12:28:27 GMT
age
98
x-guploader-uploadid
ADPycdtPg8J9OP7447tpJg5PiSdiNPtLF0rmlmO4bP5U546a8K3KK3g3cMErrur8NG9m68BFC5Ws4-uvIUrDOcNq01BJXA
x-cache
HIT
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-goog-metageneration
2
x-goog-stored-content-encoding
identity
x-age
2428
content-length
305
x-77-nzt
AdRmOLHO8pX/fAkAAA
x-accel-expires
@1670158079
last-modified
Wed, 19 Jul 2017 10:23:17 GMT
server
CDN77-Turbo
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
x-77-nzt-ray
1cb09c0e2a9e01bf6b928c63282e582a
x-goog-generation
1500459797478542
content-type
image/png
access-control-allow-origin
*
x-goog-hash
crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
access-control-expose-headers
Content-Type
cache-control
public, max-age=3600
x-goog-stored-content-length
305
accept-ranges
bytes
expires
Tue, 04 Oct 2022 07:40:21 GMT
eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/
11 KB
11 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a801584abef864d908273b218d1dffe216cef3365180a072bdea2af043705a00
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Tue, 18 Oct 2022 21:28:41 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2b30-5eb55c6ad8ec4"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
11056
en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
502 B
864 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
84554ad84b590aa4d161301d4abb95d5d3b7013f38bbb0c02ba0d506ce3c548e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1f6-5ddba28f29719"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
502
de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
250 B
611 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
fb8abf4975a70816d1ecb0e3dff7ed44ff73201795790a55b4abfb0d1b6d162f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"fa-5ddba28f2a6b9"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
250
printfriendly.js
cdn.printfriendly.com/
52 KB
14 KB
Script
General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::21 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
2fd61f3235a45c5376c72f36ebc9392296ced2c777b737b5cf053a429d18deaa

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
br
age
293
x-guploader-uploadid
ADPycdv8yjXB2oDQ_0gf-avMEY7ELkoz2gtISdxV3UDukIu9pUbCZpwDMnUzxI-7MPMS8EA9sreosqt2BpF8RfeqDzCwWTCZM6aF
x-cache
HIT
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
x-age
47
x-77-nzt
AdRmOLHshWD/LwAAAA
x-accel-expires
@1670157160
last-modified
Thu, 29 Sep 2022 11:25:14 GMT
server
CDN77-Turbo
x-77-nzt-ray
1cb09c0e2a9e01bf6b928c635f30e32a
vary
Accept-Encoding
x-goog-hash
crc32c=+IJaoQ==, md5=TbX796gwShrkq9yrLNeALw==
x-goog-generation
1664450714822979
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
Content-Type
cache-control
public, max-age=300
x-goog-stored-content-length
14415
expires
Thu, 06 Oct 2022 15:38:41 GMT
imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/
20 KB
7 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/
1 KB
988 B
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/
121 KB
32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
32760
app.min.js
www.egain.com/plugins/pojo-accessibility/assets/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d5575de801172d286dc7cdb712db3081a3fa0702672d2bf33f806301706e3e09
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14c1-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
1668
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
3404
css
fonts.googleapis.com/
3 KB
607 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Sun, 04 Dec 2022 12:28:27 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 04 Dec 2022 12:28:27 GMT
css
fonts.googleapis.com/
5 KB
706 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Sun, 04 Dec 2022 11:36:59 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 04 Dec 2022 12:28:27 GMT
css
fonts.googleapis.com/
8 KB
785 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Sun, 04 Dec 2022 10:28:56 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 04 Dec 2022 12:28:27 GMT
gtm.js
www.googletagmanager.com/
169 KB
55 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
944df68ee9d9590bf75014eebf4227beeb2aea6948a2d96d070fb3df2024f495
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
56424
x-xss-protection
0
last-modified
Sun, 04 Dec 2022 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Sun, 04 Dec 2022 12:28:27 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.225.78.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-78-118.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:29 GMT
Via
1.1 56fad5a50ef67bd961b9722ed0931838.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA2-C2
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
RefreshHit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
8_7WP5amzx2P1ICMHMTdOEVym8hrnP_n_L3j0fF1M3gLpbhFxfKR6w==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 0612
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.229.238.74 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-229-238-74.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

content-type
text/javascript;charset=utf-8
date
Sun, 04 Dec 2022 12:28:27 GMT
cache-control
max-age=86400
server
expires
Mon, 05 Dec 2022 12:28:27 GMT
gtm.js
www.googletagmanager.com/
132 KB
48 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
a9cb369c36fe5ac0f7d7f03c3fbea0347cb288448b923403527f696f7e3115c7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
48721
x-xss-protection
0
last-modified
Sun, 04 Dec 2022 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Sun, 04 Dec 2022 12:28:27 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
00f2e5e34142a81639daa39e4e2cc51ea3d1fa5ee119fa87e4933c94753f5fa5
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
77448ac1da955b62-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
492f3de5b6bff06f8b26f61d37e2e565f8f31e00315600c73d9caa85713e8c29
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Sun, 04 Dec 2022 12:28:27 GMT
last-modified
Wed, 09 Nov 2022 21:23:50 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 23F300E340D94B9A840DD13D2E15B126 Ref B: FRAEDGE1906 Ref C: 2022-12-04T12:28:27Z
etag
"077538f81f4d81:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
access-control-allow-origin
*
cache-control
private,max-age=1800
accept-ranges
bytes
content-length
11430
lftracker_v1_ywVkO4XMdlOaZ6Bj.js
sc.lfeeder.com/
32 KB
11 KB
Script
General
Full URL
https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:5000:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
d19a6148cb40a1e4ad7ff0299bdd7a2358e469bd252318cbb602dd16ba3fc46c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

x-amz-version-id
e2YOknuyNSCL9uCq4hXTkaMVp2woOF0k
content-encoding
gzip
via
1.1 9568a708c8ab21597698ebe7dce6c42e.cloudfront.net (CloudFront)
date
Sun, 04 Dec 2022 12:28:28 GMT
last-modified
Wed, 23 Nov 2022 07:04:49 GMT
server
AmazonS3
x-amz-cf-pop
FRA2-C1
etag
W/"ffd38de85a9a2b049bea9a59c3ebaf82"
vary
Accept-Encoding
x-cache
RefreshHit from cloudfront
content-type
application/javascript
cache-control
max-age=3600
x-amz-cf-id
TO3HvwACg_yTy1Y33JXUP7tL56rJds0NmI7Hc5zg0eOx8EJDC7EdqA==
dreamdata.min.js
cdn.dreamdata.cloud/scripts/analytics/v1/
127 KB
39 KB
Script
General
Full URL
https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
80.220.120.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
8e78bcb85c5e969c9fbd74ade48ae59d1e8c94bc928b61947bab57c5f8576a54
Security Headers
Name Value
Strict-Transport-Security max-age=15768000;includeSubdomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:26:19 GMT
content-encoding
gzip
strict-transport-security
max-age=15768000;includeSubdomains
age
128
x-guploader-uploadid
ADPycdtyyboXnFHqgkkC9lT2xwEosKGwT2NwOujQOIu1H1VIOlqEOhU0dcyVA7nvorCQ-dNPv7LyKV1bGOwpFWVkzYjluw
x-goog-storage-class
STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
39064
last-modified
Thu, 24 Feb 2022 14:46:50 GMT
server
UploadServer
etag
"5a0c242829201a80f498d4959d83ebfc"
vary
Accept-Encoding
x-goog-generation
1645714010392592
x-goog-hash
crc32c=9JeVgg==, md5=WgwkKCkgGoD0mNSVnYPr/A==
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public,max-age=1800
x-goog-stored-content-length
39064
accept-ranges
bytes
content-type
text/javascript; charset=utf-8
expires
Sun, 04 Dec 2022 12:56:19 GMT
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v34/
44 KB
44 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
8778e9af2422858d7052ff9a0f3c12c08ae976bdd6e0316db144cd5579cd97db
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Mon, 28 Nov 2022 18:50:24 GMT
x-content-type-options
nosniff
age
495483
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
44856
x-xss-protection
0
last-modified
Mon, 15 Aug 2022 18:20:18 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 28 Nov 2023 18:50:24 GMT
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
16 KB
16 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 09:45:45 GMT
x-content-type-options
nosniff
age
182562
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
16324
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 02 Dec 2023 09:45:45 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/
75 KB
76 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
77160
Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/
29 KB
30 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:27 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
30064
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Tue, 29 Nov 2022 14:20:51 GMT
x-content-type-options
nosniff
age
425256
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14964
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:11 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 29 Nov 2023 14:20:51 GMT
digital-man.jpg
hd.egain.com/images/
130 KB
130 KB
Image
General
Full URL
https://hd.egain.com/images/digital-man.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.225.78.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-78-118.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
8b1cdb4ed508eb9cdcba37571fbba51b9d43e8f19693c4347b9036a5aac8d8ae

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

Date
Sun, 04 Dec 2022 12:28:29 GMT
Via
1.1 ccfe5851ecd4194e2d976fb32dec7538.cloudfront.net (CloudFront)
Last-Modified
Tue, 03 Dec 2019 08:35:11 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA2-C2
x-amz-meta-cb-modifiedtime
Tue, 03 Dec 2019 08:24:29 GMT
ETag
"d010c594f96b557fc6836198664c4a44"
X-Cache
RefreshHit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
132900
X-Amz-Cf-Id
bY27EnMRl7CRcOfZvGP1vqRbqEOND8YH-fD9VLkEnwynD4KNBhtv7A==
a
key-cdn.printfriendly.com/api/v3/domain_settings/
160 B
591 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::11 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Sun, 04 Dec 2022 12:28:28 GMT
via
1.1 google
content-encoding
br
x-cache
REVALIDATED
x-77-cache
HIT
x-age
6024
alt-svc
quic="195.181.174.5:443"; ma=2592000; v="44,43,39", h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-request-id
41c45b33-d0f8-4139-88ea-ed68c5ab6708
x-77-nzt
AcO1rgUQSijeiBcAAA
x-runtime
0.013456
x-accel-expires
@1670160508
server
CDN77-Turbo
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
x-77-nzt-ray
25b02131d2790dd16b928c63674d3539
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=3600, public
56380144.js
bat.bing.com/p/action/
0
117 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

access-control-allow-origin
*
strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
Sun, 04 Dec 2022 12:28:27 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 1781C0B66D334ADA8977F6D7355A321D Ref B: FRAEDGE1906 Ref C: 2022-12-04T12:28:27Z
x-cache
CONFIG_NOCACHE
egain-chat.js
ebrain.egain.com/system/templates/chat/
4 KB
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-chat.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:c22b:800b:110:473e Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
bb6f12c7d2e7c565090a55d90424b281cbf41437a920641dd2d2ffe961215128
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
c463ef3e-593e-4330-96f7-9ed9a3a21b19
x-amzn-trace-id
Root=1-638c926c-378fdd89326c8a6f0ac0045e
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amz-apigw-id
cnvQ-GJePHcFT4w=
content-length
1369
allow_cobrowse.js
ebrain.egain.com/system/cb/admin/js/
24 KB
25 KB
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:c22b:800b:110:473e Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
e324da531ae80f9c9b037bf148599e3356ba3d7e50c7f90b83dd186616d393a2
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
cache
date
Sun, 04 Dec 2022 12:28:28 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
accept-encoding
compress,gzip
last-modified
Tue, 15 Nov 2022 23:37:32 GMT
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=86400
accept-ranges
bytes
content-length
24629
x-ua-compatible
IE=EmulateIE9
Offers.egain
ebrain.egain.com/system/
294 B
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&egofferpagetitle=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&egofferpatternchecksum=
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:c22b:800b:110:473e Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
23e0d0d35b37df8c5e66aa703ff1aff677a02d0b6b21c4e0f3e94423c436f3aa
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-amzn-remapped-content-length
294
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
6c6cc2c3-3528-4e91-8eb0-53e17f3ce3e5
x-amzn-remapped-connection
keep-alive
x-amz-apigw-id
cnvQ-HxEPHcF1hg=
content-length
294
x-ua-compatible
IE=EmulateIE9
pragma
no-cache
server
Server
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
cache-control
no-cache
x-amzn-remapped-date
Sun, 04 Dec 2022 12:28:28 GMT
expires
Thu, 01 Jan 1970 00:00:00 GMT
EG26912918
analytics.analytics-egain.com/iframe/ Frame 3F78
4 KB
4 KB
Document
General
Full URL
https://analytics.analytics-egain.com/iframe/EG26912918
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.229.238.74 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-229-238-74.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
895fa392c865926e75e0c711fa5360207baf92c0395020146b25a812b4ebdded

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=86400
content-type
text/html;charset=utf-8
date
Sun, 04 Dec 2022 12:28:27 GMT
expires
Mon, 05 Dec 2022 12:28:27 GMT
server
js
www.googletagmanager.com/gtag/
221 KB
76 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
d57928c398fa7697a2541a382fdf753be275c98a4034546a4b2c6bc25fe391c1
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
77967
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Sun, 04 Dec 2022 12:28:27 GMT
analytics.js
www.google-analytics.com/
49 KB
20 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
b42e4a056cb5b80c5a315040826866445ec9332f0749e184509ab2d9d3b86719
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Sun, 04 Dec 2022 11:15:46 GMT
last-modified
Tue, 27 Sep 2022 22:01:05 GMT
server
Golfe2
age
4362
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
20039
expires
Sun, 04 Dec 2022 13:15:46 GMT
js
www.googletagmanager.com/gtag/
179 KB
65 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
a0e515df672e667f9660e4598947c357577677c80a7a7f5e6079611844eeeef3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
66918
x-xss-protection
0
last-modified
Sun, 04 Dec 2022 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Sun, 04 Dec 2022 12:28:27 GMT
insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:3500:16::215:14a0 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
641153b2ad78e5d095645419060a4ea0854b1b3ec5ff27e99644c9f8d461610c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:27 GMT
content-encoding
gzip
last-modified
Thu, 17 Nov 2022 18:52:45 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=68571
accept-ranges
bytes
content-length
4581
diffuser.js
diffuser-cdn.app-us1.com/diffuser/
24 KB
6 KB
Script
General
Full URL
https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
15eb202865d1d835fae2eff61bb922fa91fb4064a1fb850ebadab1f190782648

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
content-encoding
gzip
via
1.1 1d087f24771eb6834b16162f1bb01660.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-cf-pop
FRA60-P2
age
248
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Thu, 21 Oct 2021 17:42:06 GMT
server
cloudflare
etag
W/"4d482a43613d3966f353ec9d97452e0c"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=300
cf-ray
77448ac2fa689202-FRA
x-amz-cf-id
L-cCCvK3NI-04ye1GusGC5vrX2qYGZyd6VgPz33TFC9y0EvPTddb6w==
0
bat.bing.com/action/
0
175 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=1b94a109-ad81-4cbc-8574-3db6a5b3cc21&sid=27bf2c2073cf11eda9fb71c08c3a3306&vid=27bf497073cf11ed91c91db45ac88afb&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&r=&lt=2192&evt=pageLoad&sv=1&rn=537950
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sun, 04 Dec 2022 12:28:28 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 1FAEAA4010984FE49BE923E1F51EAABC Ref B: FRAEDGE1906 Ref C: 2022-12-04T12:28:28Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
2 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1670156908125&cv=11&fst=1670156908125&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&auid=1648510147.1670156908&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:803::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
0099c5b4f91ee27c3e94a8d48715df0a2849b07d92abd36a7a62f3363465cf86
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
1028
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
346 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oebu0&_p=925235674&cid=1192541255.1670156908&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1670156908&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
p
cdn.dreamdata.cloud/api/v1/
16 B
32 B
XHR
General
Full URL
https://cdn.dreamdata.cloud/api/v1/p
Requested by
Host: cdn.dreamdata.cloud
URL: https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
80.220.120.34.bc.googleusercontent.com
Software
Google Frontend /
Resource Hash
c955e57777ec0d73639dca6748560d00aa5eb8e12f13ebb2ed9656add3908f97
Security Headers
Name Value
Strict-Transport-Security max-age=15768000;includeSubdomains

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
Content-Type
text/plain

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
via
1.1 google
strict-transport-security
max-age=15768000;includeSubdomains
server
Google Frontend
content-type
application/json; charset=utf-8
access-control-allow-origin
*
x-cloud-trace-context
eb09f906fecbf17a2f7dc07266ca7265
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
16
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ Frame
0
0
Preflight
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:7e00:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
GET
Origin
https://www.egain.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

access-control-allow-headers
content-type
access-control-allow-methods
GET
access-control-allow-origin
*
access-control-max-age
1800
age
35967
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, PATCH
content-length
0
date
Sun, 04 Dec 2022 02:29:01 GMT
via
1.1 0f538ee832e1105649039b38ce89e882.cloudfront.net (CloudFront)
x-amz-cf-id
uTzs6RTKTwHkXZdetA3sYpPDWqrrc8d1BBgrD3VzWjfSeCelOzINQw==
x-amz-cf-pop
FRA2-C1
x-cache
Hit from cloudfront
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
368 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:7e00:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
Content-Type
application/json

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
content-encoding
gzip
via
1.1 0f538ee832e1105649039b38ce89e882.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
vary
accept-encoding
x-cache
Miss from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=13197
x-amz-cf-id
VQPZAuaBYj7QArKitkw6KR5_29-_pfettS1XaVMQULFSsJqZAodwDQ==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670156908264&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3F...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1670156908264%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670156908264&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3F...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670156908264&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3...
0
481 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670156908264&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&liSync=true&e_ipv6=AQJO6b6miYOqmQAAAYTdG_k6EATEZ6HZc8Dw8IhkKhif_DFWT1xJAWNatmiz5CbjZSC6s2-e
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
nel
{"report_to":"network-errors","max_age":1296000,"success_fraction":0.00066,"failure_fraction":1,"include_subdomains":true}
x-li-pop
afd-prod-lor1-x
x-msedge-ref
Ref A: 52EDA8C6BBE64AACA0CF25939847E8A6 Ref B: FRAEDGE2015 Ref C: 2022-12-04T12:28:28Z
linkedin-action
1
report-to
{"group":"network-errors","max_age":2592000,"endpoints":[{"url":"https://www.linkedin.com/li/rep"}],"include_subdomains":true}
content-type
application/javascript
x-li-fabric
prod-lor1
x-cache
CONFIG_NOCACHE
x-li-proto
http/2
content-length
0
x-li-uuid
AAXu/7VI1kNiH8ZBhkxkig==

Redirect headers

date
Sun, 04 Dec 2022 12:28:28 GMT
nel
{"report_to":"network-errors","max_age":1296000,"success_fraction":0.00066,"failure_fraction":1,"include_subdomains":true}
x-li-pop
afd-prod-lor1-x
x-msedge-ref
Ref A: D3BBDF98833546BB9AEE034A43715DDD Ref B: VIEEDGE1116 Ref C: 2022-12-04T12:28:28Z
linkedin-action
1
report-to
{"group":"network-errors","max_age":2592000,"endpoints":[{"url":"https://www.linkedin.com/li/rep"}],"include_subdomains":true}
x-li-fabric
prod-lor1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670156908264&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&liSync=true&e_ipv6=AQJO6b6miYOqmQAAAYTdG_k6EATEZ6HZc8Dw8IhkKhif_DFWT1xJAWNatmiz5CbjZSC6s2-e
x-cache
CONFIG_NOCACHE
x-li-proto
http/2
content-length
0
x-li-uuid
AAXu/7VFaoHSY3wGSKlvHw==
data.js
tags.clickagy.com/
38 KB
14 KB
Script
General
Full URL
https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Requested by
Host: ws.zoominfo.com
URL: https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:2eb , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b600f1dc62b172effa1611f27da2410354b23d9bc79f34a525821752fafcde83

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
x-amz-version-id
eiH8z613.BRzukjofzW7pfMQ5QqyyUJw
content-encoding
gzip
cf-cache-status
DYNAMIC
via
1.1 756f5290bceb9f9b2ec963e0ab326968.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
age
8348
x-cache
Hit from cloudfront
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
last-modified
Fri, 07 Oct 2022 12:51:20 GMT
server
cloudflare
etag
W/"39cbfce65efed785f567d3a64646eed5"
vary
Accept-Encoding
content-type
application/javascript
cf-ray
77448ac4ff3990bb-FRA
x-amz-cf-id
CQgwdxUiygGwslt8mlE0FCLKj48k-xV5vESGgi-a8lBwywtzwB3tRA==
/
tr.lfeeder.com/
43 B
294 B
Image
General
Full URL
https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.78.119 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-78-119.fra2.r.cloudfront.net
Software
CloudFront /
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
via
1.1 ac0e9b19969df989a920e6d1b834d008.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA2-C2
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
zl1UBdEq81l0nTw9VZy8JJqwMOqultwjxIzfJwYsO7S9dCEA7G2jYQ==
/
prism.app-us1.com/
246 B
392 B
Script
General
Full URL
https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.4.32
Resource Hash
02e367fbbbf91c5aec7d158ee5bba110ea03f1d626691c749f80ef1dfcbf5a0e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
content-encoding
gzip
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.4.32
content-type
application/javascript
cache-control
no-cache, private
x-envoy-upstream-service-time
40
cf-ray
77448ac51dcb9202-FRA
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j98&a=925235674&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=1715251145&gjid=2146153541&cid=1192541255.1670156908&tid=UA-15835029-4&_gid=820302111.1670156908&_r=1&gtm=2oubu0&z=422500921
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j98&a=925235674&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=2060226281&gjid=1204784962&cid=1192541255.1670156908&tid=UA-15835029-4&_gid=820302111.1670156908&_r=1&gtm=2wgbu0NC9SGDL&z=238946679
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1670156908125&cv=11&fst=1670155200000&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1163140823&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1670156908125&cv=11&fst=1670155200000&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1163140823&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
data
aorta.clickagy.com/
57 B
505 B
XHR
General
Full URL
https://aorta.clickagy.com/data
Requested by
Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.72.235.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-72-235-120.compute-1.amazonaws.com
Software
Aorta/20221117.e7edcc499 /
Resource Hash
cf66408098c65cdecf55215a73720b5728731cec82e25958b02d11b5c49e5891

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
Content-type
application/x-www-form-urlencoded

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
content-encoding
gzip
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
access-control-allow-origin
https://www.egain.com
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
d5f1d58521e6
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
82
usersync
pixel-sync.sitescout.com/connectors/clickagy/
Redirect Chain
  • https://aorta.clickagy.com/pixel.gif?clkgypv=jstag
  • https://aa.agkn.com/adscores/g.pixel?sid=9212289188&_puid=c:72b57bf1bcc190535b187df88678ff00&_redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D
  • https://d.agkn.com/pixel/10751/?che=1670156908779&ip=185.213.155.163&l1=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D218933204355001571900
  • https://aorta.clickagy.com/pixel.gif?clkgypv=pxl&ch=128&cm=218933204355001571900
  • https://pixel-sync.sitescout.com/connectors/clickagy/usersync?redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D5%26cm%3D%7BuserId%7D
0
191 B
Image
General
Full URL
https://pixel-sync.sitescout.com/connectors/clickagy/usersync?redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D5%26cm%3D%7BuserId%7D
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Server
66.155.71.150 Portsmouth, United Kingdom, ASN13768 (COGECO-PEER1, CA),
Reverse DNS
Software
AC1.1 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

p3p
CP="NON DEVa PSAa PSDa OUR NOR NAV",policyref="/w3c/p3p.xml"
pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
cache-control
max-age=0,no-cache,no-store
server
AC1.1
expires
Tue, 11 Oct 1977 12:34:56 GMT

Redirect headers

date
Sun, 04 Dec 2022 12:28:29 GMT
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
location
https://pixel-sync.sitescout.com/connectors/clickagy/usersync?redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D5%26cm%3D%7BuserId%7D
access-control-allow-origin
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
5f46fb01f3a3
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
0
711861.gif
id.rlcdn.com/
Redirect Chain
  • https://aorta.clickagy.com/liveramp_redir
  • https://id.rlcdn.com/711861.gif
0
98 B
Image
General
Full URL
https://id.rlcdn.com/711861.gif
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Server
35.244.174.68 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
68.174.244.35.bc.googleusercontent.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
via
1.1 google
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0

Redirect headers

date
Sun, 04 Dec 2022 12:28:28 GMT
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
location
https://id.rlcdn.com/711861.gif
access-control-allow-origin
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
09213d8a547a
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
0
collect
stats.g.doubleclick.net/j/
4 B
441 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=1192541255.1670156908&jid=1715251145&gjid=2146153541&_gid=820302111.1670156908&_u=YADAAUAAAAAAACAAI~&z=328822292
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Sun, 04 Dec 2022 12:28:28 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=1192541255.1670156908&jid=2060226281&gjid=1204784962&_gid=820302111.1670156908&_u=YADAAUABAAAAACAAI~&z=1036006657
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Sun, 04 Dec 2022 12:28:28 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
hasHashes
hemsync.clickagy.com/external/
2 B
325 B
XHR
General
Full URL
https://hemsync.clickagy.com/external/hasHashes?clkgypv=jstag&cb=null
Requested by
Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.85.138.216 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-85-138-216.compute-1.amazonaws.com
Software
/
Resource Hash
4f53cda18c2baa0c0354bb5f9a3ecbe5ed12ab4d8e11ba873c2f11161202b945

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
content-encoding
gzip
vary
origin
content-type
text/plain; charset=utf-8
access-control-allow-origin
https://www.egain.com
access-control-expose-headers
content-length, last-modified, expires, content-type
access-control-allow-credentials
true
content-length
28
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1192541255.1670156908&jid=1715251145&_u=YADAAUAAAAAAACAAI~&z=475070176
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1192541255.1670156908&jid=1715251145&_u=YADAAUAAAAAAACAAI~&z=475070176
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1192541255.1670156908&jid=2060226281&_u=YADAAUABAAAAACAAI~&z=1828984109
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1192541255.1670156908&jid=2060226281&_u=YADAAUABAAAAACAAI~&z=1828984109
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3-na&amp;uid=137e7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
t_prism_sitemessages.php
trackcmp.net/
0
289 B
Script
General
Full URL
https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=057e3725-dbb7-4025-8184-e74d860216ab&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::6812:2a69 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.1.33
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.1.33
p3p
CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type
text/javascript;charset=UTF-8
cache-control
no-cache, private
x-privacy-policy
You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray
77448ac68b7c9279-FRA
content-length
0
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame 0B9B
124 KB
22 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:c22b:800b:110:473e Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
c209348ae8226ad9cd033d5367ccbe59dcddb5401fe08ca46f90cf01c78c64a5
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 12:28:28 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
e32b65cf-af47-4c1e-a62c-1b34756f4c8a
x-amzn-trace-id
Root=1-638c926c-07b104d67ece512b0ce35626
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amz-apigw-id
cnvRBEkxPHcFapA=
content-length
22210
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/
195 B
920 B
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:c22b:800b:110:473e Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:28 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-length
195
x-ua-compatible
IE=EmulateIE9
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 47E0
0
0
Document
General
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:c22b:800b:110:473e Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1606
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Sun, 04 Dec 2022 12:28:29 GMT
last-modified
Tue, 15 Nov 2022 23:38:00 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j98&a=925235674&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Contact%20Center%20Page%20Group&_u=aADAAUABAAAAACAAI~&jid=&gjid=&cid=1192541255.1670156908&tid=UA-15835029-4&_gid=820302111.1670156908&gtm=2wgbu0NC9SGDL&z=55831658
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36

Response headers

pragma
no-cache
date
Sat, 03 Dec 2022 15:43:32 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
74699
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oebu0&_p=925235674&cid=1192541255.1670156908&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1670156908&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3-na%26amp%3Buid%3D137e7d91-ff12-eb11-a814-000d3a1b1316&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.94 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Sun, 04 Dec 2022 12:28:33 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

176 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontentvisibilityautostatechange undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs object| analytics object| __DD_TEMP_ANALYTICS__ string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| UET function| UET_init function| UET_push object| ueto_0248545ead function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| megamenu object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids string| visitorGlobalObjectAlias function| vgo object| GooglebQhCsO object| __gaConnectorEventsEmitted function| onYouTubeIframeAPIReady object| gaGlobal object| JSON3 function| setImmediate function| clearImmediate string| Integration function| normalize function| lintrk boolean| _already_called_lintrk object| ziws string| prismGlobalObjectAlias object| visitorGlobalObject object| gaplugins object| gaData function| _initClickagy object| eGain

38 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node01twchwl8v6duhgo8jos6ycd6y833400.node0
.bing.com/ Name: MUID
Value: 199500AEED9662783D1512DEEC966399
.ws.zoominfo.com/ Name: visitorId
Value: 8b94a4997bc997fb97227a02920bb9e5c015bb81d44ad8469f73840f370efbdf
.zoominfo.com/ Name: __cf_bm
Value: CMqtUvU00uaEsuCULhlqeKVLeS4Pl7aCV8K1O1r.PC8-1670156907-0-ATekwac4WDlQJcPG+vHXI8Erc6TfU/3oyEgzzfHxFhtNfF5Il44zvZAQ7iWmPK67agTybgXMtmxGpxYKhWzuRvc=
.egain.com/ Name: _uetsid
Value: 27bf2c2073cf11eda9fb71c08c3a3306
.egain.com/ Name: _uetvid
Value: 27bf497073cf11ed91c91db45ac88afb
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=digital3-na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _gcl_au
Value: 1.1.1648510147.1670156908
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1670156908.1.1.1670156908.0.0.0
.egain.com/ Name: ajs_user_id
Value: null
.egain.com/ Name: ajs_group_id
Value: null
.egain.com/ Name: ajs_anonymous_id
Value: %22cdcdf272-fcba-4d4c-8547-7e47dfdd6461%22
www.egain.com/ Name: EG-U-ID
Value: A5468bd27b-3fa9-4e29-8266-4b5cf596223d
www.egain.com/ Name: EG-S-ID
Value: E0b97335ce-b43f-423a-99e0-91e45033b8d2
.egain.com/ Name: _lfa
Value: LF1.1.399f85095570bed0.1670156908304
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.egain.com/ Name: _ga
Value: GA1.2.1192541255.1670156908
.egain.com/ Name: _gid
Value: GA1.2.820302111.1670156908
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.www.egain.com/ Name: ln_or
Value: d
prism.app-us1.com/ Name: prism_68298682
Value: 057e3725-dbb7-4025-8184-e74d860216ab
.egain.com/ Name: prism_68298682
Value: 057e3725-dbb7-4025-8184-e74d860216ab
.linkedin.com/ Name: UserMatchHistory
Value: AQIADeBHFowYIgAAAYTdG_eYZGGiiZB6qfCgiT8Nl_WURklqJrMvCHo3d4D9KGiiGUhOioSb50Vw6g
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQJDvqLkcM7-8gAAAYTdG_eY8fKeTOwvHg7ruGTDNxQ6EgxAXrk6caBBFeO0M8dPU-GgVwOj9hMD-0LCfzmUUw
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&bd3cbdfd-1954-4541-82e3-2bc056c69c14"
.linkedin.com/ Name: lidc
Value: "b=OGST04:s=O:r=O:a=O:p=O:g=2758:u=1:x=1:i=1670156908:t=1670243308:v=2:sig=AQHryIEUScGS65ILlO89K6UQpLozJUGu"
ebrain.egain.com/ Name: AWSALBTG
Value: 2En3qA8vwDA68upExMK9ka+E+29kMRp1sTsxiwJpQbAr0G1OL+wf9NbQ2Kv6R4LvQwhdRZ5PYOHERs1fIAF/H7pzaa6rYYimrJNAg/vxTPaQn69+NR7mdzRw1HaLsjjp93N8DgxSqkh//9jf17LBCJeh48Xc1YXozyErx9lGFUl1woZxQm8=
ebrain.egain.com/ Name: AWSALBTGCORS
Value: 2En3qA8vwDA68upExMK9ka+E+29kMRp1sTsxiwJpQbAr0G1OL+wf9NbQ2Kv6R4LvQwhdRZ5PYOHERs1fIAF/H7pzaa6rYYimrJNAg/vxTPaQn69+NR7mdzRw1HaLsjjp93N8DgxSqkh//9jf17LBCJeh48Xc1YXozyErx9lGFUl1woZxQm8=
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20221204122828d57b0046-2f50-4fbf-8eca-e85cd3277084AQGR4EjHJcYiAAcwpW05nRqyTFvsHLiI"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NzAxNTY5MDg7MjswMjHccqhEzqSjVV8f2As1DCEyfzZwN9i+PjbYoyggoPSidg==
.agkn.com/ Name: ab
Value: 0001%3AbtAUORsd7PspWotW25vZXkwfxCmkxMbI
.agkn.com/ Name: u
Value: C|0AAAAAAAAKx9O7AAAAAAA
ebrain.egain.com/ Name: AWSALB
Value: p7lJ+bKia4rImo3RW1mxCqgFdwiitmbZguaWlH05hoDMxgMR9n2zUhFYKDK5Xs4Aboy5duGCEZDgIN+8x1qfA5ZofO5V11Ka6+ZpKff5LMzCsT3a+39YI2L5CW6fV5JbNdIelIWwL9FpXDtlnNiHwwjInMkdQawoSIm0NqhN9a172NigfaqzPfCx//cNEw==
ebrain.egain.com/ Name: AWSALBCORS
Value: p7lJ+bKia4rImo3RW1mxCqgFdwiitmbZguaWlH05hoDMxgMR9n2zUhFYKDK5Xs4Aboy5duGCEZDgIN+8x1qfA5ZofO5V11Ka6+ZpKff5LMzCsT3a+39YI2L5CW6fV5JbNdIelIWwL9FpXDtlnNiHwwjInMkdQawoSIm0NqhN9a172NigfaqzPfCx//cNEw==

3 Console Messages

Source Level URL
Text
network error URL: https://id.rlcdn.com/711861.gif
Message:
Failed to load resource: the server responded with a status of 451 ()
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

aa.agkn.com
analytics.analytics-egain.com
aorta.clickagy.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
d.agkn.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
hemsync.clickagy.com
id.rlcdn.com
key-cdn.printfriendly.com
pixel-sync.sitescout.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tags.clickagy.com
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.225.78.118
13.225.78.119
13.82.107.234
2001:4860:4802:34::36
2600:1f14:f4:7d01:c22b:800b:110:473e
2600:9000:20eb:5000:1f:f723:6fc0:93a1
2600:9000:20eb:7e00:2:53b2:240:93a1
2606:4700:4400::6812:2a69
2606:4700::6810:650c
2606:4700::6811:925b
2606:4700::6812:2eb
2620:1ec:22::14
2620:1ec:c11::200
2a00:1450:4001:800::2003
2a00:1450:4001:801::2008
2a00:1450:4001:803::2002
2a00:1450:4001:806::200a
2a00:1450:4001:827::2004
2a00:1450:4001:82a::2003
2a00:1450:4001:831::200e
2a00:1450:400c:c00::9c
2a02:26f0:3500:16::215:14a0
2a02:6ea0:c700::11
2a02:6ea0:c700::21
3.85.138.216
34.120.220.80
35.157.182.139
35.244.174.68
52.72.235.120
54.154.7.193
54.229.238.74
66.155.71.150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