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<h2 class="has-text-align-center">Stay informed</h2>
<p>Join our growing community of data privacy enthusiasts now. Subscribe to the Cookiebot™ newsletter and get all the latest updates right in your inbox. </p>
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COOKIEBOT PRIVACY POLICY
--------------------------------------------------------------------------------
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www.cookiebot.com
Last update: October 21, 2024
Your privacy is important to us. This Privacy Policy covers what we collect and
how we use, disclose, transfer and store your information.
I. NAME OF THE PERSON RESPONSIBLE
--------------------------------------------------------------------------------
The person responsible within the meaning of the GDPR and other national data
protection laws of the member states as well as other data protection
regulations is the
Usercentrics A/S
Havnegade 39
1058 Copenhagen
Denmark
Phone: + 45 50 333 777
Email: mail@usercentrics.com
Company registration number DK34624607
You may submit inquiries regarding personal data protection, privacy and
security matters to privacy@cookiebot.com.
II. GENERAL INFORMATION ABOUT THE COLLECTION AND PROCESSING OF YOUR DATA
--------------------------------------------------------------------------------
1. Scope of processing
In principle, we process personal data only insofar as this is necessary to
provide a functioning website and our content and services. The processing of
personal data takes place regularly only with consent. An exception applies to
cases in which prior consent can not be obtained for reasons of fact and the
processing of the data is permitted by law.
2. Legal basis
The processing of your data is either based on your consent or in case the
processing is necessary for the performance of a contract to which you are a
party, or in order to take steps at your request prior to entering into a
contract, or based on legitimate interest, cf. GDPR art. 6(1)(a)-(b), (f).
If the processing is based on your consent, you may at any time withdraw your
consent by contacting us using the contact information in clause 1.
3. Storage and deletion of your data
In principle, we only store personal data for as long as is necessary to fulfill
contractual or legal obligations for which we collected the data. After that, we
delete the data immediately, unless we still need the data until the expiry of
the statutory limitation period for evidence purposes for claims under civil law
or due to statutory retention obligations.
We delete or block the personal data of the data subject as soon as the purpose
of the storage is fulfilled. It may also be stored if provided for by the
European or national legislator in EU regulations, laws or regulations to which
our company is subject (see details in sections 3.1-3.3). Blocking or deletion
of the data also takes place when a storage period prescribed by the standards
mentioned expires, unless there is a need for further storage of the data for
conclusion of a contract or fulfillment of the contract.
3.1. Data Retention Policy
Due to tax regulations, Account Data will be retained for up to five full fiscal
years from your cancellation of your Cookiebot CMP account.
Configuration Data and System Generated Data will be erased immediately when you
cancel the Cookiebot CMP account.
End User Data will be erased on an ongoing basis after 12 months from
registration, and immediately when you cancel the Cookiebot CMP account.
3.2 Data Retention for Compliance with Legal Requirements
You may not require Usercentrics to change any of the default retention periods,
except for the reasons for erasure pursuant to clause 3.3, but you may suggest
changes for compliance with specific sector laws and regulations.
3.3 Data Restitution and/or Deletion
No data except Account Data will be retained after the termination of the
Agreement. You may request a data copy before termination. You must not cancel
the Cookiebot CMP account until the data copy has been delivered, as
Usercentrics will not otherwise be able to deliver the data copy.
III. PROVISION OF THE WEBSITE AND CREATION OF LOG FILES
--------------------------------------------------------------------------------
1. Scope of data processing
Usercentrics processes personal data only if this is necessary to provide a
functioning website and our content and services. The processing of personal
data takes place regularly only with consent. An exception applies to cases in
which prior consent can not be obtained for reasons of fact and the processing
of the data is permitted by law.
Any of the information we collect from you may be used for one or more of the
following purposes:
1.1. To personalize your experience (the information will help Usercentrics
better respond to your individual needs);
1.2. To improve our website (Usercentrics continually strives to improve our
website offerings based on the information and feedback we receive from you);
1.3. To establish a primary channel of communication with you;
1.4. To enable you to scan your website for trackers;
1.5. To enable you to talk to an expert.
2. Data processed
2.1 Each time our website is accessed, our system automatically collects data
and information from the computer system of the calling computer. E.g. this is
information like
– Information about the type and version of your internet browser,
– The operating system of your computer or smartphone,
– Your internet service provider,
– Your IP address,
– Date and time of your access,
– Geographic location,
– Websites from which you came to us,
– Websites that you visit from our site;
We collect such technical information in so-called “log files”, so that you can
display our website correctly and we can identify the causes of any technical
problems, for the technical optimization of our websites and for the purpose of
the security of our computer systems and networks. For these purposes, the legal
basis is legitimate interest in the processing of data according to GDPR art.
6(1)(f).
The data will be deleted as soon as it is no longer necessary for the purpose of
its collection. Typically, this technical information will be erased or rendered
unrecognizable at the latest after seven days.
The collection of data for the provision of the website and the storage of the
data in log files is essential for the operation of the website.
2.2 Each time you use our Service to scan your website, your email address will
be processed and definitions of the cookies found when the Service has scanned
your website(s), including reports on the result of each scan.
IV. CONTACT REQUESTS FOR PRODUCT INFORMATION, A DEMO OR OTHER CONCERNS
--------------------------------------------------------------------------------
1. Description and scope of data processing
On our website you can contact us via various options: e.g. book a demo, request
a quote, request product information, request guides, contact request form,
support tickets and our chat function. If you make use of these options, the
data entered in the input mask will be transmitted to us and saved. In addition
to the specific input macro data, the IP address and the date and time of the
request are collected and stored.
Alternatively, a contact via email address is possible. In this case, your
personal data transmitted by email will be stored.
In this context, there will be no disclosure of the data to third parties,
unless this is necessary for the processing of the query (for example, demo
booking tool). In any case, the data will be used exclusively for processing the
conversation, unless agreed upon otherwise.
2. Legal basis for processing
Legal basis for the processing of the data is in general the consent of the
user, GDPR art. 6(1)(a).
3. Purpose of the data processing
The processing of personal data from the input mask is solely for the processing
of your request.
4. Duration of storage
If you have booked a demo, requested product information or an offer, we reserve
the right to store the data for two years to measure the profitability of our
sales and marketing. Otherwise, we will delete the data as soon as it is no
longer necessary to achieve the purpose of its collection. For the personal data
entered in the contact form and those sent by email, this is the case when the
respective conversation with you has ended. The conversation is ended when it
can be inferred from the circumstances that the relevant facts have been finally
clarified.
5. Revoking consent and removal possibility
You have the possibility at any time to revoke your consent to the processing of
the personal data. If you contact us by email, you may object to the storage of
your personal data at any time. In such a case, the conversation can not
continue. All personal data stored in the course of contacting will be deleted
in this case.
V. WEBINARS
--------------------------------------------------------------------------------
Usercentrics offers from time to time webinars, to which you can sign up from
our website. In these cases the data put in the sign-up form during the sign-up
process will be used by Usercentrics for the purposes of the webinar and
communication regarding the webinar and other relevant topics. If the webinar is
organized together with a partner, then the data might be shared with them. The
data is processed on the legal basis of consent, Art. 6 para. 1 s. 1 lit. a
GDPR. You have the right to withdraw your consent to process your data at any
time by contacting privacy@cookiebot.com.
VI. NEWSLETTER
--------------------------------------------------------------------------------
When signing up for the Newsletter, data entered into the input mask will also
be stored, in order to provide the Newsletter. The legal basis for this
processing is GDPR art. 6(1)(a). Your email address, time of subscription and
the IP address used for subscribing will be retained as long as you subscribe to
our Newsletter. This service is provided by means of a double-opt-in. Thus, you
will receive an email containing a link by which you can confirm that you are
the owner of the email address and wish to be notified via our email service.
You can unsubscribe from this service at any time by contacting us at
unsubcribe@usercentrics.com or by opting out via the link provided in each
Newsletter any time.
You will be informed by Usercentrics about relevant changes concerning the
Service, such as the implementation of additional functions, by email, if you
subscribe to Usercentrics’ newsletter.
Optionally, your first name, last name, company name and the country you are
located in will be processed to provide you with personalized newsletters.
VII. YOU BECOME A CUSTOMER OR PARTNER OF USERCENTRICS
--------------------------------------------------------------------------------
1. Scope of data processing
You can become a Customer or Partner of Usercentrics. Any of the information we
collect from you may be used for one or more of the following purposes:
1.1 To enable you to control the user experience towards End Users and enable
the Service to automatically apply the End User’s consent to other websites of
yours;
1.2 To identify you as a contracting party;
1.3 To enable secure login for you in the Service Manager at cookiebot.com;
1.4 To establish a primary channel of communication with you;
1.5 To enable Usercentrics to issue valid VAT invoices and to process
transactions (your information will not be sold, exchanged, transferred, or
given to any other company for any reason whatsoever, without your consent,
other than for the express purpose of delivering the service requested);
1.6 To enable automated handling of the subscriptions;
1.7 To produce and display cookie declarations to End Users and store and
display scan report(s) to you;
1.8 To provide you with aggregated information on the choices of the End Users
regarding accepted cookie types and generate a graphical representation in the
Service Manager; and/or
1.9 To send periodic emails [the email address you provide for order processing
may be used to send you information and updates pertaining to your order, in
addition to receiving occasional company news (if accepted), updates, related
product or service information, etc.]
If at any time you would like to unsubscribe from receiving future emails, you
may cancel your account after login by clicking on “Cancel my account”.
2. Data processed
If you choose to register on our website and become a Customer or a Partner,
four categories of data to and on behalf of you will be processed:
“Account Data”
When you register for an account on our site, place an order, subscribe to our
newsletter or respond to a survey, basic contact details are collected, such as
the email address and name of your contact person, company name, address, phone
number, VAT number, preferred language and currency, any purchase order number,
any email address of invoice recipients and masked credit card or bank account
details.
“Configuration Data”
We collect your direct input to our cloud service Cookiebot (the “Service”)
after login, like the domain name(s) of the website(s) where you implement the
Service and configuration of the content, looks and behavior towards website
visitors (“End Users”).
“System Generated Data”
The Service automatically creates and stores metadata on the basis of the other
types of data, e.g.:
* In case you become a customer, subscription data, like start date, latest
invoice date and the result of a mandatory VAT number validation. Issued
invoices are stored so that you may access any issued invoices from within
the Service Manager.
* In case you sign up for either a Cookiebot CMP account or our free GDPR/ePR
test, which analyzes your website to give you an indication of whether or not
your website is compliant with the rules relating to online tracking set out
in the GDPR and ePR, or if you check our privacy policy, sign up for our
newsletter or download a resource, please note that we evaluate your user
behaviour when you register for our service. We record your campaign
behaviour. Embedded links contain UTM parameters and other identifiers which
will identify all parameters of your “clicks”.
The UTM parameters allow us to add trackable extensions to your URLs. The
parameters are:
* Medium: this parameter describes the medium in which the link is embedded.
Examples: email, social media or website.
* Source: with this UTM parameter we define the source of the link. This can
be newsletters, websites, apps or social media channels.
* Campaign: this type of UTM parameter is used to identify the actual
campaigns. For example, if we send you a newsletter every month, the
individual newsletters can be evaluated separately.
* Term: keywords, so that the link can be identified better.
* Content: within a campaign we insert different elements to be tracked in
order to identify them clearly and evaluate them separately. Examples:
button, image or video.
The identifiers are generated by the service providers listed in section 13.3 of
this privacy policy. We use the identifiers in combination with conversion
events, such as account creation (for example, if a trial period starts or you
upgrade to a premium account) to inform the service providers about the event in
relation to the provided identifiers.
* Aggregated statistical data on End User consents.
3. Legal basis for processing
Legal basis for the processing of the data, is in the presence of consent, GDPR
art. 6(1)(a). With registration for a Cookiebot CMP account the legal basis is
GDPR art. 6(1)(b) for the fulfillment of a contract or the implementation of
pre-contractual measures.
4. Purpose of the data processing
Registration is required to fulfill the customer or partner contract or to carry
out pre-contractual measures.
5. Opposition and removal possibility
You always have the option to cancel your account. You can change the data
stored about you at any time. If the data is required to fulfill a contract or
to carry out pre-contractual measures, premature deletion of the data is only
possible, unless contractual or legal obligations preclude deletion.
VIII. COOKIES AND TRACKING TECHNOLOGIES
--------------------------------------------------------------------------------
See Usercentrics’s Cookie Declaration at
https://i777777o636f6f6b6965626f74o636f6dz.oszar.com/en/cookie-declaration/ for
information on the cookies we use.
IX. CALIFORNIA CONSUMER PRIVACY ACT COMPLIANCE
--------------------------------------------------------------------------------
In addition to the above mentioned, the following provisions apply specifically
for residents of California, USA.
The California Privacy Laws provide users who reside in California with specific
rights regarding their personal information. This section describes the
customers’ rights and explains how to exercise those rights, subject to
exceptions under the law.
1. Your rights under California Privacy Law
* Right to Know About Personal Information Collected, Sold or Shared (“Right to
Know”)
You have the right to request to know what personal information we have
collected about you, including:
* The categories of personal information collected
* The categories of sources from which the personal information is collected
* The business or commercial purpose for collecting or selling personal
information
* The categories of third parties with whom the personal information is shared
* The specific pieces of personal information collected about you that are
permitted by law
* Right To Request Deletion of Personal Information (“Right to Delete”)
You have the right to request that we delete any of your personal information
that we collect, subject to certain exceptions. Once we receive your request and
verify your identity, we will delete (and direct our service providers to
delete) your Personal Information from our records, unless an exception applies.
* Right to Correct Inaccurate Personal Information (“Right to Correct”)
You have the right to request correction of inaccurate personal information that
we maintain about you or update the information we have on file.
* Right to Opt Out of Sale or Sharing of Your Personal Information
You have the right to opt out of the sale or sharing of personal information.
Usercentrics does not sell personal information, including personal information
of minors under the age of 16. You can make use of your right to opt out of the
sale or sharing of personal information by clicking the “Do Not Sell Or Share My
Personal Information” link at the bottom of the page.
* Right to Non-Discrimination For The Exercise Of Your Privacy Rights
You have the right to be protected from discrimination for exercising your
rights. We will not discriminate against you for exercising your right.
* Right to Limit the Use of Sensitive Personal Information
Usercentrics does not use sensitive personal information in any manner that
requires offering a right to limit its use.
2. How To Submit a Request to Exercise Your Right to Know, Delete, or Correct
You may submit your request by sending an email to privacy@cookiebot.com. We
will compare the information you submit to us with the information we have in
our records to ensure your request meets the definition of “verifiable consumer
request” under the California Privacy Laws. We will then respond to your request
in accordance with the requirements.
Response Timing and Format
Usercentrics endeavor to respond to a request within forty-five (45) days of its
receipt. If Usercentrics requires more time (up to 90 days), you will be
informed of the reason and extension period in writing. Any disclosures provided
will only cover the twelve (12) month period preceding the receipt of the
verifiable request. If applicable, the response will also explain the reasons
for which Usercentrics cannot comply with a request. For data portability
requests, Usercentrics will select a format to provide the Personal Information
that is readily usable and should allow transmission of the information from one
entity to another entity without hindrance. Usercentrics does not charge a fee
to process or respond to the verifiable request unless it is excessive,
repetitive, or manifestly unfounded. If Usercentrics determines that the request
warrants a fee, we will inform why Usercentrics made that decision and provide a
cost estimate before completing the request.
3. Children Under the Age of 16
Usercentrics does not knowingly collect or disclose the personal information of
children under the age of 16. As stated above, Usercentrics also do not sell or
share personal information, including personal information of children under the
age of 16.
X. MINORS
--------------------------------------------------------------------------------
Our services are not aimed at children under 13 years. We do not knowingly
collect information from children under the age of 13. If you have not reached
the age limit, do not use the services and do not provide us with your personal
information. If you are a parent of a child below the age limit and you learn
that your child has provided Usercentrics with personal information, please
contact us at privacy@cookiebot.com and insist on exercising your rights of
access, correction, cancellation and / or opposition. If you are resident in
California and are under 18 years of age and wish to erase publicly available
content, please contact us at privacy@cookiebot.com.
XI. ONLINE PRESENCE IN SOCIAL NETWORKS
--------------------------------------------------------------------------------
We maintain online presences in social networks in order to communicate there
with customers and interested parties, among others, and to provide information
about our products and services.
The users’ data is usually processed by the social networks concerned for market
research and advertising purposes. In this way, usage profiles can be created
based on the interests of the users and on-site behavior, if it exists. For this
purpose, cookies and other identifiers are stored on the users’ computers. On
the basis of these usage profiles, advertisements, for example, are then placed
within the social networks but also on third-party websites.
As part of the operation of our online presences, it is possible that we can
access information such as statistics on the use of our online presences, which
are provided by the social networks. These statistics are aggregated and may
include, in particular, demographic information and data on interaction with our
online presences and the posts and content distributed via them. Please refer to
the list below for details and links to the data of the social networks that we
can access as operators of the online presences.
The legal basis for data processing is GDPR art. 6(1)(a)-(b), in order to stay
in contact with and inform our customers and to carry out pre-contractual
measures with future customers and interested parties.
For the legal basis of the data processing carried out by the social networks on
their own responsibility, please refer to the data protection information of the
respective social network. The links below also provide you with further
information on the respective data processing and the options to object.
We would like to point out that data protection requests can be asserted most
efficiently with the respective provider of the social network, as only these
providers have access to the data and can take appropriate measures directly.
Below is a list with information on the social networks on which we operate
online presences:
* Facebook (USA and Canada: Facebook Inc., 1601 Willow Road, Menlo Park,
California 94025, USA; all other countries: Facebook Ireland Ltd., 4 Grand
Canal Square, Grand Canal Harbour, Dublin 2, Ireland).
* Operation of the Facebook Fanpage in joint responsibility on the basis of
an agreement on joint processing of personal data (so-called Page Insights
Supplement regarding the controller).
* Information on the processed Page Insights data and the contact option in
the event of data protection enquiries:
https://i777777o66616365626f6f6bo636f6dz.oszar.com/legal/terms/information_about_page_insights_data
* Privacy policy:
https://i777777o66616365626f6f6bo636f6dz.oszar.com/about/privacy/
* Opt-out:
https://i777777o66616365626f6f6bo636f6dz.oszar.com/settings?tab=ads and
https://www.youronlinechoices.com.
* Instagram (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour,
Dublin 2, Ireland).
* Privacy policy:
https://i68656c70o696e7374616772616do636f6dz.oszar.com/519522125107875
* Google/ YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin
4, Ireland).
* Privacy policy:
https://i706f6c6963696573o676f6f676c65o636f6dz.oszar.com/privacy
* Opt-out:
https://i61647373657474696e6773o676f6f676c65o636f6dz.oszar.com/authenticated.
* Twitter (Twitter International Company, One Cumberland Place, Fenian Street,
Dublin 2, D02 AX07 Ireland).
* Privacy policy: https://i74776974746572o636f6dz.oszar.com/de/privacy
* Opt-Out: https://i74776974746572o636f6dz.oszar.com/personalization.
* LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2,
Ireland).
* Operation of the LinkedIn company page in joint responsibility on the basis
of an agreement on joint processing of personal data (so-called Page
Insights Joint Controller Addendum).
* Information on the Page Insights data processed and the contact option in
the event of data protection enquiries:
https://i6c6567616co6c696e6b6564696eo636f6dz.oszar.com/pages-joint-controller-addendum
* Privacy policy:
https://i777777o6c696e6b6564696eo636f6dz.oszar.com/legal/privacy-policy
* Opt-out:
https://i777777o6c696e6b6564696eo636f6dz.oszar.com/psettings/guest-controls/retargeting-opt-out.
* Google my business
* We operate a so-called Google My Business entry. Should you find us in this
way, we make use of the information service offered by Google and the
services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4,
Ireland (hereinafter “Google”).
* We would like to point out that you use the Google site and its functions
on your own responsibility. This applies in particular to the use of the
social and interactive functions (e.g. commenting, sharing, rating, direct
messaging). When you visit and interact with our Google My Business
listing, Google also collects your IP address and other information that is
present on your terminal device in the form of so-called cookies. This
information is used to provide us, as the operator of the Google My
Business listing, with statistical information about the use of Google
services. The data collected about you in this context will be processed by
Google and may be transferred to countries outside the European Union.
Google generally describes what information it receives and how it is used
in its privacy policy. Google provides more detailed information in its
privacy policy:
* Google privacy policy
* We do not know how Google uses the data from the visit for its own
purposes, to what extent activities of individual users are assigned, how
long Google stores this data and whether data is passed on to third
parties. When accessing Google services, the IP address assigned to your
terminal device is transmitted to Google. Google also stores information
about its users’ end devices; this may enable Google to assign IP addresses
to individual users or user accounts.
* If you contact us via our Google My Business entry or other Google services
by direct message, we cannot rule out the possibility that these messages
may also be read and evaluated by Google (both by employees and
automatically). We therefore advise against providing us with personal data
there. Instead, another form of communication should be chosen as early as
possible. We delete conversations no later than 14 days after the last chat
activity, or immediately after switching to another communication channel.
The use of this service is subject to the Google Privacy Policy, which you
– with use – have already agreed to.
* We, as the provider of our Google My Business entry, do not collect or
process any further data from your use of this Google service. Beyond that,
we do not use any Google functions on our website.
XII. THIRD PARTY LINKS
--------------------------------------------------------------------------------
Occasionally, at our discretion, we may include or offer third-party products or
services on our website. These third-party sites have separate independent
privacy policies. We therefore have no responsibility or liability for the
content and activities of these linked websites. Nonetheless, we seek to protect
the integrity of our website and welcome any feedback about these websites.
XIII. RECIPIENTS OF DATA AND DATA TRANSFER TO THIRD COUNTRIES
--------------------------------------------------------------------------------
13.1 Recipients of Data
Usercentrics does not sell, trade or otherwise transfer to outside parties any
personally identifiable information.
This does not include trusted third parties or processors who assist us in
operating our website, conducting our business, or servicing you. Such trusted
parties may have access to personally identifiable information on a need-to-know
basis and will be contractually obliged to keep your information confidential.
We will also share data among the Usercentrics entities (Usercentrics A/S,
Usercentrics GmbH, Cybot A/S (including CYBOT A/S, odštěpný závod office in
Prague), Usercentrics Unipessoal, Usercentrics Inc.), here also including
sharing data among Cookiebot™ and Usercentrics products when needed. All the
entities may have access to personally identifiable information on a need to
know basis and will be contractually obliged to keep your information
confidential (joint controller agreement). See more information under section
13.3.
We may also release your information when we believe release is appropriate to
comply with the law, enforce our site policies, or protect our rights or the
rights of others, property, or safety. Furthermore, non-personally identifiable
visitor information may be provided to other parties for marketing, advertising,
or other uses.
We only pass on the data we have collected if this is necessary for the
fulfillment of the contract or for the provision of the technical functionality
of the website, or if there is another legal basis for passing on the data.
In principle, we process your data ourselves. In some cases, however, we also
use service providers. In addition to the processors mentioned in this privacy
policy, these may include, in particular, data centers that store our website
and databases, IT service providers that maintain our systems, and consulting
companies. If we pass on data to processors, they may only use the data to
fulfill their tasks. The processors have been carefully selected and
commissioned by us. They are contractually bound to our instructions, have
suitable technical and organizational measures in place to protect the rights of
the data subjects and are regularly monitored by us.
In addition, disclosure may take place in connection with official enquiries,
court orders and legal proceedings if it is necessary for legal prosecution or
enforcement. When governments make a lawful demand for customer data from
Usercentrics, Usercentrics strives to limit the disclosure. Usercentrics will
only release specific data mandated by the relevant legal demand.
If compelled to disclose your data, Usercentrics will promptly notify you and
provide a copy of the demand unless legally prohibited from doing so.
If Usercentrics commissions third parties with the collection, processing and
use of data within the scope of commissioned processing in accordance with Art.
28 GDPR, this will also take place exclusively in compliance with the statutory
provisions on data protection.
13.2 Data Transfer to third Countries
As explained in this privacy policy, we use services whose providers are partly
located in so-called third countries (outside the European Union or the European
Economic Area) or process personal data there, i.e. countries whose level of
data protection does not correspond to that of the European Union. Where this is
the case and the European Commission has not issued an adequacy decision (Art.
45 GDPR) for these countries, we have taken appropriate precautions to ensure an
adequate level of data protection for any data transfers. These include, among
others, the standard contractual clauses of the European Union or binding
internal data protection regulations.
If a third country transfer is provided for and no adequacy decision or
appropriate safeguards are in place, it is possible and there is a risk that
authorities in the respective third country (e.g. intelligence services) may
gain access to the transferred data in order to collect and analyze it, and that
enforceability of your data subject rights cannot be guaranteed.
13.3 Processors /Trusted Third Parties
ProcessorFunctionData ProcessingLocationLegal BasisPrivacy Policy of Processor
for further informationAkamai Technologies, Inc., 145 Broadway
Cambridge, Massachusetts 02142
USACDN provider and Internet security service (Bot Detection)
Geolocation to show the right cookie bannerIP addresses on the end user.Database
in the USAGDPR Art. 6 (1) lit.
bhttps://i777777o616b616d6169o636f6dz.oszar.com/legal/privacy-and-policies/privacy-statementAmplitude
Inc., 201 3rd Street, Suite 200, San Francisco, CA 94103, USAAnalytics serviceIP
address, Geographical locationIn the USAGDPR Art. 6 (1) lit.
ahttps://i616d706c6974756465o636f6dz.oszar.com/privacyAuth0, Inc, 10800 NE 8th
Street, Suite 700, Bellevue, WA 98004, USAProvides login and authentication
optionsEmail address, password and IP address.
If you login with Google, your name and potentially your photo will also be
processed.
Data will be shared among the Cookiebot™ and Usercentrics products.In the
USAGDPR Art. 6 (1) lit.
fhttps://i777777o6f6b7461o636f6dz.oszar.com/privacy-policy/Beamer provided by
Joincube, Inc., 3500 South Dupont Highway, Dover, DE 19901, USAProvides method
to collect customer feedback and provide customer communication like alertsFirst
and last name, email address, IP address, referring URL and domain, pages
visited, device type, operating system and browser typeIn the USAGDPR Art. 6 (1)
lit.
ahttps://i777777o6765746265616d6572o636f6dz.oszar.com/privacy-policyBunnyWay
d.o.o, informacijske storitve d.o.o. Cesta komandanta Staneta 4A 1215 Medvode
SloveniaCDN provider (used by the CB customers who choose the EU CDN provider)P
addresses (end users), Geographical location, Request URL, User Agent, User ID,
Connection TimesDatabase in the European UnionGDPR Art. 6 (1) lit.
bhttps://i62756e6e79o6e6574z.oszar.com/privacy/#:~:text=We%20do%20not%20storeChili
Piper Inc., 228 Park Ave S # 78136
NewYork, New York 10003-1502, USABooking and Meeting PlatformMeeting date, time
and title, guest list, first name, last name, e-mail addressIn the USAGDPR Art.
6 (1) lit. a
https://i777777o6368696c697069706572o636f6dz.oszar.com/privacy-policy Conversion
Linker,
Google Ireland Limited,
Google Building, Gordon House, 4 Barrow Street, Dublin D04 E5W5,
IrelandConversion MeasurementIP Address, Usage data, Pages viewed, Referrer URL,
Cookie information, Clicked advertisements, Click path, Clicks, Date and time of
visitIn Ireland and the USAGDPR Art. 6 (1) lit.
ahttps://i706f6c6963696573o676f6f676c65o636f6dz.oszar.com/privacy?hl=enDatadog
Inc., 620 8th Ave, 45th Floor, New York, NY 10018, United States of
AmericaMonitoring service for cloud applicationsIP addressIn the USAGDPR Art. 6
(1) lit.
bhttps://i777777o64617461646f676871o636f6dz.oszar.com/legal/privacy/G2.com,
Inc., 100 S. Wacker Drive, Suite 600, Chicago IL 60606, USAAnalytics serviceIP
address, Unique ID, Date and time of visit,
Page visited, Geographical location, Website activityIn the USAGDPR Art. 6 (1)
lit. ahttps://i6c6567616co6732o636f6dz.oszar.com/privacy-policyGoogle Ads,
Google Building Gordon House, 4 Barrow Street, Dublin D04 E5W5, Ireland
By accepting the use of Google Ads, “Enhanced Conversion” will also be
activatedAdvertising
Web analytics serviceGclid, Ads viewed, Cookie ID, Date and time of visit,
Device info, Geographic location, IP address, Search terms, Ads shown,
Impressions, Online identifiers, Browser info
For Enhanced conversion: email address, phone number, name, street and number,
city, zip code and countryIn Ireland and the USAGDPR Art. 6 (1) lit.
ahttps://i706f6c6963696573o676f6f676c65o636f6dz.oszar.com/privacy?hl=enGoogle
Analytics, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
(By consenting to the use of Google Analytics data will also be shared with
Google Ads for marketing purposes. Please see above under “Google Ads” for more
information about this provider.)Advertising
Web analytics serviceGoogle Client ID, Click path, Date and time for visit,
Device info, Location info, IP address, Pages visited, Referrer URL, Browser
Info, Hostname, Browser language, Browser type, Screen resolution, Device
operating system, Interaction data, User behavior, Visited URL, Hashed e-mailsIn
Ireland and the USAGDPR Art. 6 (1) lit.
ahttps://i706f6c6963696573o676f6f676c65o636f6dz.oszar.com/privacy?hl=enIntercom
R&D Unlimited Company, 2nd Floor, Stephen
Court, 18-21 Saint Stephen’s Green, Dublin 2; Intercom, Inc. a Delaware
corporation with offices at 55 2nd Street, 4th Fl., San Francisco, CA 94105,
USA;Webchat service/chat function on our websiteAll information we receive in
the chat function + type of accountIn Ireland and the USAGDPR Art. 6 (1) lit.
ahttps://i777777o696e746572636f6do636f6dz.oszar.com/legal/privacyLinkedIn
Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
(If you download our content directly through LinkedIn—not related to your
cookie consent on cookiebot.com—data is shared with Google Ads for the purpose
of retargeting. Please see above under “Google Ads” for more information about
this provider.)
The data processed will be shared with Expandi.io (ProfitSoft B.V.,
Meerenakkerplein 51, Eindhoven, 5652BJ, the Netherlands), for the automation of
communication and interaction on LinkedIn . You can find further information
here.LinkedIn Insight Tag (LinkedIn Pixel) –
Advertising
Web analytics serviceDevice info, IP address, Referrer
URL, Timestamp, Browser info, Hashed e-mailsIn the EU ( Ireland), Singapore and
the USAGDPR Art. 6 (1) lit.
ahttps://i777777o6c696e6b6564696eo636f6dz.oszar.com/legal/privacy-policy?src=li-other&veh=www.linkedin.comMeta
Platform Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin, D02,
IrelandFacebook Pixel –
Advertising
Web analytics serviceFBClid, Ads viewed, Content viewed, Device info, geographic
location, HTTP-header, Interactions with advertisement, services and product, IP
address, Items clicked, Marketing info, Pages visited, Pixel ID, Referrer URL,
Usage behavior, Facebook cookie info, Facebook user ID, Usage/click behavior,
Browser info, Device operating system, Device ID, User agent, Browser type,
Hashed e-mailsIn the EU (Ireland), Singapore and the USAGDPR Art. 6 (1) lit.
ahttps://i777777o66616365626f6f6bo636f6dz.oszar.com/privacy/explanationMicrosoft
Ireland Operations Ltd, One Microsoft Place, South County Business Park,
Leopardstown, Dublin 18, IrelandData hosting for CMP
Advertising
Web analytics serviceConsent data
MSCLKID, Browser language, Clicked advertisements, GUID generated by UET tag, IP
address, Microsoft cookie, Page title, Referrer URL, Screen color depth,
Screen resolution, UET ID tag, Page load time, Publisher/URL accessed, Hashed
e-mailsDatabases are hosted on servers within EU member states, specifically
Ireland with a hot fail-over mechanism to Microsoft’s datacenter in Amsterdam,
the NetherlandsGDPR Art. 6 (1) lit.
bhttps://i70726976616379o6d6963726f736f6674o636f6dz.oszar.com/en-gb/privacystatementNexi
(Nets A/S), Klausdalsbrovej 601, 2750 Ballerup, DenmarkPayment providerPayment
information, Order number, Credit Card informationDenmark
Locations worldwideGDPR Art. 6 (1) lit.
bhttps://i777777o6e65786967726f7570o636f6dz.oszar.com/en/privacy-policy/
https://i777777o6e657473o6575z.oszar.com/gdpr/pages/privacy-notice-for-nets.aspx
PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449
LuxembourgPayment providerPayPal information,
Payment data,
Order number, Credit Card information,
Credit check and statistical data if applicable,
Address data if applicableWorldwideGDPR Art. 6 (1) lit.
bhttps://i777777o70617970616co636f6dz.oszar.com/dk/webapps/mpp/ua/privacy-fullReddit
for Business Reddit UK Limited,
5 New Street Square, London, United Kingdom, EC4A 3TWAdvertising serviceIP
address, User agent, Referrer URL, Advertising cookie information, sStandard
event data, Device information, Browser information, OS Version, Screen
width/height, Hashed e-mails.United States of AmericaGDPR Art. 6 (1) lit.
ahttps://i777777o726564646974o636f6dz.oszar.com/policies/privacy-policySalesforce,
Erika-Mann-Straße 31-37,
80636 Munich,
Germany
(By consenting to the use of Salesforce data will also be shared with LinkedIn
for marketing purposes. Please see above under “LinkedIn” for more information
about this provider.)Pardot: This is a CRM software system that provides
solutions for sales, customer service and marketing.
Sales Cloud: Sales Cloud is a sales application that allows companies to manage
contacts, leads, opportunities, quotes and orders.Account data, Contact
information, info from courses (percentage of the courses and the
certification).
This data will be kept in Salesforceafter termination of the agreement with
Cookiebot™.
Data will be shared among the Cookiebot™ and Usercentrics productsIn the USA
(San Francisco, CA)
For Sales Cloud the data centers/operators where our data will be stored are
located in Germany and/or France.
For the system Pardot, our data will be stored in the USA.GDPR Art. 6 (1) lit.
bhttps://i777777o73616c6573666f726365o636f6dz.oszar.com/company/privacySendgrid,
Twilio Germany GmbH,
Rosenheimer Str. 143C
81671 Munich, GermanyEmail sending provider used primarily for sending Cookiebot
scan reports and invoices (paying customers only) via emailEmailsEU and the
USAGDPR Art. 6 (1) lit.
bhttps://i777777o7477696c696fo636f6dz.oszar.com/legal/privacySentry/Functional
Software, Inc.,
45 Fremont Street, 8th Floor, San Francisco, CA 94105, USAError logging for
frontend errors happening for users of our product.IP addressIn the USAGDPR Art.
6 (1) lit. bhttps://i73656e747279o696fz.oszar.com/privacy/Sydbank A/S, Peberlyk
4
DK-6200 Aabenraa
DENMARKPayment providerPayment information, Order number, Credit Card
informationDenmarkGDPR Art. 6 (1) lit.
bhttps://i777777o73796462616e6bo646bz.oszar.com/privat/kontakt/persondataValuecase
GmbH,
Axel-Springer-Platz 3, 20355 Hamburg, GermanyMutual Project Management Software
to enhance sales cycle speed and conversion ratesName, email address, company
name, and other information you include in the system as a prospect.Germany
(EU)Visma e-conomic a/sGærtorvet 1-51799 Copenhagen VDenmarkBookkeeping and
accounting systemName, Title, Phone Number, Email address, Address
Other applicable data will be processed if it is included in the
voucher/invoiceDenmarkGDPR Art. 6 (1) lit.
b https://i777777o652d636f6e6f6d6963o646bz.oszar.com/sikkerhed/privacyYouTube
Video, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5,
IrelandAdvertising
Web analytics serviceGclid, Device info, IP address, Referrer URl, Video
viewedIn Ireland and the USAGDPR Art. 6 (1) lit.
ahttps://i706f6c6963696573o676f6f676c65o636f6dz.oszar.com/privacy?hl=enZendesk,
Inc., 1019 Market Street, San Francisco, CA 94103, USA
(By accepting the use of Zendesk, the following additional Zendesk features will
be accepted:
Zendesk Advanced AI
Intelligent triage
Intelligence in the context panel
Generative AI for agents
Macro suggestions for admins
Autoreply and internal note trigger actions
Generative AI for Help Center)Support system for better communication with
youName, Email address, IP address,
Any other information provided by you,
Data will be shared among the Cookiebot™ and Usercentrics productsServers used
are located and hosted in the EU, Frankfurt, Germany
Data may be transferred to a Zendesk server in the USA and stored there. GDPR
Art. 6 (1) lit.
b https://i777777o7a656e6465736bo6465z.oszar.com/company/agreements-and-terms/privacy-notice/#georedirect
https://i737570706f7274o7a656e6465736bo636f6dz.oszar.com/hc/en-us/articles/5729714731290-Zendesk-AI-Data-Use-Information?Zoom
Video Communication Inc.,
55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USACloud-based video
conferencing service (ex. webinars)Contact information (name, email address,
phone number), IP address, Browser type, Location, Language preference,
Referral URL, User ID, Date and time stampIn the USAGDPR Art. 6 (1) lit.
ahttps://i6578706c6f7265o7a6f6f6do7573z.oszar.com/en/privacy/#_Toc44414842
XIV. YOUR RIGHTS
--------------------------------------------------------------------------------
If we process your personal data you have – after successful identification –
the following rights towards us:
* Right to information (Article 15 GDPR)
* Right to deletion (Article 17 GDPR)
* Right to rectification (Article 16 GDPR)
* Right to restriction of processing (Article 18 GDPR)
* Right to data portability (Article 20 GDPR) – You may at any time order a
complete data copy, which you may transmit to another controller of the data.
Your data will be delivered within 10 working days by Usercentrics as
spreadsheet files in Microsoft Excel format. Logical relations between
datasets will be preserved in the form of unique identifiers. You are
required to pay €1.000 (Euro one thousand) and any applicable taxes on
delivery for each data copy order.
* Right to withdraw consent (Article 7(3) GDPR)
* Right to object to certain data processing activities (Article 21 GDPR).
In order to exercise your rights described here, you can contact us at any time
using the contact details listed under “Name of the person responsible“.
You may at any time lodge a complaint with a supervisory authority regarding
Usercentrics’ collection and processing of your personal data. In Denmark, you
can lodge a complaint with the Danish Data Protection Agency.
XV. SECURITY AND INTEGRITY OF THE DATA
--------------------------------------------------------------------------------
Protecting the information you give us or that we receive about you is our
priority. We take appropriate security measures to protect your information from
loss, misuse, and unauthorized access, alteration, disclosure, or destruction.
Usercentrics has taken measures to ensure the ongoing confidentiality,
integrity, availability and resiliency of systems and services that process
personal information, and will restore the availability and access to
information in the event of a physical or technical incident in a timely
manner.
Find out more information in our Data Processing Agreement.
XVI. TERMS OF SERVICE AND DATA PROCESSING AGREEMENT
--------------------------------------------------------------------------------
Please also visit our Terms of Service section establishing the use, disclaimers
and limitations of liability governing the use of our website and services and
our Data Processing Agreement.
XVII. UPDATES
--------------------------------------------------------------------------------
We reserve the right to update this privacy policy from time to time. In the
event that we make material changes that restrict Usercentrics’ rights or
obligations under this Privacy Policy, we will publish a clear notice in this
section of this Privacy Policy that informs users when they are updated.
--------------------------------------------------------------------------------
This Privacy Policy was last modified on October 21, 2024.
Click here to see the previous Privacy policy valid until October 20, 2024.
STAY INFORMED
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