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GENERATIONS ON LINE CAN
HELP ELDERS WITH LOTS OF TASKS:


• USING THE INTERNET, EMAIL, APPS, ZOOM, ETC.
• ACCESSING VACCINATION SITES
• USING TELEHEALTH
• JOB HUNTING ONLINE
• FINDING AND READING DIGITAL NEWSPAPERS
• USING QR CODES

X


GENERATIONS ON LINE IS REDUCING ISOLATION, PROVIDING EASY, FAST, FREE DIGITAL
SKILLS FOR ELDERS


WE PROVIDE FREE, SIMPLE STEP-BY-STEP INSTRUCTIONS ON EVERY SCREEN. THIS IS SUCH
A HELP WHEN YOUR SHORT-TERM MEMORY IS OVERLOADED FROM DECADES OF WORK.
IN LARGE TYPE, PLAIN ENGLISH, AGE-APPROPRIATE ICONS AND LANGUAGE, THIS
EVIDENCE-BASED TRAINING OVERCOMES THE BARRIERS OF SKILL AND INTIMIDATION. 

 * How to find and sign up for COVID vaccine? How to use telehealth? How to find
   jobs online? CHECK OUT  golhelp.org
 * Newest guide: What's That Maze? How to use QR codes! golhelp.org/wtm


 * WITH DISTANCING SINCE COVID, WE CREATED FAMILY GUIDES
   GENERATIONSONLINE.ORG/FAMILY TO HELP YOU FIND THE RIGHT DEVICE, CONNECTIVITY,
   AND TRAINING TO HELP AN OLDER FRIEND OR RELATIVE, EVEN WHEN YOU CAN'T BE
   THERE IN PERSON.

We have helped more than 275,000 seniors across the nation and English speaking
countries


GENERATIONS ON LINE CAN GUIDE SOMEONE WHO HAS NEVER TOUCHED A COMPUTER LEARN TO
USE THE INTERNET, EMAIL, TEXTING, PHOTOS, APPS, VIDEOCHATS, AND THE ALL BASIC
TOOLS ON ANY TABLET OR SMARTPHONE, SO THEY CAN BETTER PARTICIPATE IN THE CYBER
WORLD OF ENDLESS POSSIBILITIES. 99% ELDERS TESTED WOULD RECOMMEND IT TO A
FRIEND; 87% MASTERED THE TRAINING IN LESS THAN FOUR ONE-HOUR SESSIONS.


AND....IT'S FREE!


PLEASE SUPPORT THE WORK OF GENERATIONS ON LINE. WE ARE A 501(C)3 PUBLIC CHARITY.
YOUR GIFT OF ANY AMOUNT WILL BE SINCERELY APPRECIATED. PLEASE DONATE NOW  
CONSIDER USING AMAZON SMILE - TO CONTRIBUTE TO US OR YOUR OTHER FAVORITE CHARITY
AS YOU SHOP.

Pictured – three generations of a GoL family on Zoom – which we simplified for
seniors at the start of the Pandemic in 2020
© 2017-2023 Generations on Line 215-222-6400


OUR STORY


"OH NO DEAR, I'M TOO OLD; I'M TOO DUMB!"


ONCE UPON A TIME THE ELDERS IN A COMMUNITY KNEW MORE THAN THE CHILDREN. THEN,
WHEN NEW TOOLS IN CYBERSPACE AROSE AND BEGAN THEIR RAPID RISE IN THE LATE 90'S,
YOUNGER GENERATIONS QUICKLY CAUGHT ON OR WERE TAUGHT IN SCHOOL OR BUSINESS. BUT
ELDERS OF "A CERTAIN AGE" WERE LESS INCLINED TO TACKLE THE NEW EXPENSIVE
COMPUTERS, WITH THEIR MICE AND MEMES. WE SAW THE DISCONNECT: THE LESS MOBILE WHO
MIGHT BENEFIT MOST FROM THE CONNECTIONS, CONVENIENCE, AND COST-FREE INTERNET
WERE LEAST LIKELY TO USE IT. THEY WERE CONFUSED, INTIMIDATED, UNINTERESTED, AND
LEFT OUT. WHEN WE BEGAN IN 1999, 86% OF THOSE AGED 65 AND OLDER WERE NOT ON "THE
INFORMATION SUPERHIGHWAY;" AS IT WAS CALLED. "OH NO, DEAR, I'M TOO OLD; I'M TOO
DUMB" TO LEARN, THEY TOLD US.

GENERATIONS ON LINE (GOL) SET OUT TO SIMPLIFY THESE TOOLS IN ORDER TO FOSTER AND
PROMOTE INTERNET LITERACY, ACCESS, AND SKILLS TO THE ELDERLY AND OVERCOME THEIR
FEAR OF THE NEW ELECTRONIC MEDIA. WE CREATED, TESTED, AND DEVELOPED ON-SCREEN
TUTORIALS THAT GUIDE A SENIOR STEP-BY STEP WITH AGE-FRIENDLY INSTRUCTIONS IN
LARGE TYPE AND PLAIN ENGLISH, RESPECTFULLY AND CLEARLY.

IN A NATIONAL LAUNCH OF GENERATIONS ON LINE ON SEPTEMBER 7, 2000, THE U.S.
SECRETARY OF COMMERCE FOR THE FIRST TIME ANNOUNCED DIGITAL INCLUSION FOR
SENIORS, URGED CHILDREN TO SEND THEIR GRANDPARENTS AN EMAIL THROUGH GENERATIONS
ON LINE, AND OUR NONPROFIT PROGRAM TOOK OFF AROUND THE COUNTRY. OUR SECRET SAUCE
IS IN THE SOFTWARE. DEVELOPED WITH EXPERTS IN OLDER ADULT LEARNING, AND TESTED,
FOR MONTHS IN MULTI-CENTERED TRIALS, THE ORIGINAL PROGRAM HAS TRAINED MORE THAN
200,000 OLDER ADULTS, MOST OF WHOM HAD NEVER TOUCHED A COMPUTER — ALTHOUGH SOME
WERE THE FIRST TO WORK WITH IBM PUNCH CARD TECHNOLOGY.

 


WE PROVIDE TABLET AND SMARTPHONE TRAINING IN TWO WAYS — TO INSTITUTIONS AND TO
INDIVIDUALS.



FOR INSTITUTIONS THAT SERVE SENIORS, WE OFFER A WEB-BASED VERSION OF THE
TABLET/SMARTPHONE PROGRAMS. THE TABLET/SMARTPHONE TRAINING, PIONEERED WITH THE
PHILADELPHIA CORPORATION FOR AGING AND FUNDED BY THE PENNSYLVANIA DEPARTMENT ON
AGING, IS A COMPREHENSIVE PROGRAM CALLED A SIP & SWIPE CAFE®. WE HAVE SERVED
THOUSANDS OF  FACILITIES, INCLUDING ASSISTED LIVING AND RETIREMENT CENTERS, HUD
SUBSIDIZED HOUSING, SENIOR CENTERS AND PUBLIC LIBRARIES.

FOR INDIVIDUALS, CAREGIVERS, AND FAMILIES, WE PROVIDE OUR TABLET AND SMARTPHONE
TRAINING THROUGH EITHER OUR WEB VERSION OR APP VERSION APPLE APP STORE  GOOGLE
PLAY STORE. WE ALSO HAVE DEVELOPED TUTORIALS THAT SIMPLIFY THE INTERNET FOR
SENIORS SEEKING SPECIFIC TASKS — FROM THE MEDICARE PART D PLAN FINDER TO THE
SOCIAL SECURITY WEBSITE. WE PIONEERED A WORKFORCE DEVELOPMENT TRAINING PROGRAM
FOR INSTITUTIONS THAT HELPS RETIREES WHO NEED TO LEARN HOW TO FIND PART-TIME
EMPLOYMENT ONLINE, AS NEWSPAPER ADS DISAPPEAR AND MOST APPLICATIONS REQUIRE
DIGITAL SUBMISSION. 

OUR STORY IS THE STORY OF EMBRACING AND ALWAYS INCLUDING "THE PAPER GENERATION."
 

Pictured above: The inspiration behind Generations on Line, the mother of our
founder, laughing with her granddaughter. She reflects the joy when the
generations connect — and GoL's passion for ensuring that our oldest and wisest
deserve to have their voices included.


STAFF


TOBEY GORDON DICHTER, M.ED.


GOL FOUNDER AND CEO, TOBEY GORDON DICHTER, WAS NAMED ONE OF THE 50 MOST
INFLUENTIAL PEOPLE IN AGING BY PBS NEXT AVENUE IN OCTOBER, 2015. MS. DICHTER IS
THE FORMER VICE PRESIDENT OF COMMUNICATIONS AND PUBLIC AFFAIRS AND EXECUTIVE
COMMITTEE MEMBER AT SMITHKLINE BEECHAM HEALTHCARE SERVICES (NOW GLAXO
SMITHKLINE), A WORLDWIDE HEALTHCARE COMPANY. SHE WAS KNOWN FOR THE FIRST
CORPORATE TELEVISION NEWS PROGRAM FOR EMPLOYEES WORLDWIDE, AND LATER AS THE
FOUNDER OF THE DRUG TESTING INDEX AND REPOSITIONING PAP SCREENING FROM A FINITE
TEST TO A SCREEN. MS. DICHTER LEFT SMITHKLINE IN 1999 TO PURSUE GENERATIONS ON
LINE. SHE HAS SERVED ON THE BOARDS OF THE FREE LIBRARY OF PHILADELPHIA (CHAIR),
MATERNITY CARE COALITION, THE PHILADELPHIA SCHOOL, CHILDREN'S HOSPITAL OF
PHILADELPHIA, THE WILMA THEATER, AND THE PHILADELPHIA FILM SOCIETY. MS. DICHTER
IS A FREQUENT SPEAKER AND CONSULTANT ON THE DIGITAL DIVIDE. SHE IS
THE FULL-TIME, UNPAID CHIEF EXECUTIVE OF THE ORGANIZATION, RESPONSIBLE FOR
STRATEGIC DIRECTION, PARTNERSHIP DEVELOPMENT, FINANCE, AND BOARD AND PUBLIC
RELATIONS.

 


VASIL J. PAPPAS, JR., M.B.A.


FOUNDER OF PRECISION MEDIA WORKS, MR. PAPPAS IS A PHILADELPHIA-AREA PRODUCER OF
PRINT AND ELECTRONIC COMMUNICATIONS. HE IS THE FORMER VICE PRESIDENT AND GENERAL
MANAGER OF UNITED PRESS INTERNATIONAL'S BUSINESS NEWS AND FINANCIAL INFORMATION
DIVISION, A FORMER WALL STREET JOURNAL REPORTER, AND THE FOUNDING EDITOR OF THE
NATIONAL BUSINESS EMPLOYMENT WEEKLY. HE IS AN OFFICER AND BOARD MEMBER OF THE
HARVARD BUSINESS SCHOOL ALUMNI ASSOCIATION. AS COO, MR. PAPPAS IS RESPONSIBLE
FOR STRATEGIC PLANNING, SECURITY, AND OVERSIGHT OF GENERATIONS ON LINE SERVICE.

 


MICHAEL PIERCE, M.DIV.


DIRECTOR OF TRAINING AND TECHNOLOGY, MR. PIERCE HAS BEEN IN COMPUTER TECHNOLOGY
AND TRAINING FOR 20 YEARS, WITH A MULTIGENERATIONAL FOCUS. AS THE FORMER
DIRECTOR FOR INFORMATION TECHNOLOGY FOR THE ASSOCIATION FOR EDUCATION OF YOUNG
CHILDREN, A NONPROFIT YOUTH AGENCY, AND A PASTOR, HE BRINGS THE UNIQUE
COMBINATION OF TRAINING AND COUNSELING, TROUBLESHOOTING AND COMMUNICATION TO
SENIORS. HE HOLDS A BS IN RELIGION AND PHILOSOPHY WITH A MINOR IN COMPUTER
SCIENCE, AND A MASTERS OF DIVINITY. MR. PIERCE OVERSEES GOL'S SOFTWARE AND
BACKEND PROGRAMMING, RUNS THE GOL HELP DESK, AND CREATES  NEW SOFTWARE EDITIONS
AND UPGRADES. HE IS A RECOGNIZED AND LAUDED SPEAKER AT NATIONAL AGING NETWORK
MEETINGS.

 


KATIE BURKE, M.B.A.


GOL ADMINISTRATOR, AND SIP & SWIPE PROJECT MANAGER, MS. BURKE JOINED US IN 2005.
SHE WAS FORMERLY WITH CHILTON RESEARCH SERVICES, AS MARKET RESEARCH PROJECT
DIRECTOR. SHE HOLDS A B.S. WITH CONCENTRATION IN MARKETING FROM VILLANOVA
UNIVERSITY AND AN M.B.A. FROM VILLANOVA UNIVERSITY. AN ACTIVE COMMUNITY
VOLUNTEER, SHE HAS CHAIRED AND COORDINATED EVENTS AND RAISED SIGNIFICANT FUNDING
FOR A RANGE OF CHURCH, SCHOOL, HEALTH AND CHILDCARE PROJECTS. CURRENTLY SHE
HELPS MENTOR A HIGH SCHOOL ROBOTICS TEAM. MS. BURKE MANAGES PROJECT FLOW,
DATABASE, CLIENT SERVICE, AND MARKET RESEARCH.


 


GENERATIONS ON LINE
2021 BOARD OF DIRECTORS AND ADVISORS


A.E. CASEY,MPAFF


ADVISOR, SOCIAL CONNECTEDNESS, AARP FOUNDATION
PRONOUNS: THEY/THEM/THEIR


 


JANETT APONTE, B.A.


MAYOR'S COMMISSION ON AGING OUTREACH SPECIALIST. THE COMMISSION LEADS THE
DEVELOPMENT OF POLICY AND STRATEGIES TO SUPPORT HEALTH, SAFETY, AND SECURITY FOR
PHILADELPHIANS AGES 55 AND OLDER.


 


JOHN BEILENSON, M.A.


PRESIDENT, STRATEGIC COMMUNICATIONS & PLANNING, CONSULTANTS TO NOT-FOR-PROFIT
ORGANIZATIONS, PARTICULARLY IN THE FIELD OF AGING, EDITORIAL DIRECTOR OF
INFOAGING.ORG FOR AMERICAN FEDERATION FOR AGING RESEARCH, AUTHOR/EDITOR OF 16
BOOKS RELATED TO AGING.


 


*H.E. BROADBENT, PH.D.


FORMER DIRECTOR OF INFORMATION TECHNOLOGY, THE FREE LIBRARY OF PHILADELPHIA AND
FORMER HEAD OF TASK FORCE ON SENIORS AND YOUTH, AMERICAN LIBRARY ASSOCIATION.
SECRETARY.


 


HUMPHREY CHEN, M.B.A.


SENIOR VICE PRESIDENT CORPORATE DEVELOPMENT, INDEPENDENCE BANC; FORMER VICE
PRESIDENT VERIZON; PREVIOUS VP MICROSOFT


 


RENNIE COHEN, B.S.


CONSULTANT, AGING POSITIVELY LLC. FORMER EXECUTIVE DIRECTOR OF CENTER IN THE
PARK (29 YEARS), FORMER VICE-PRESIDENT OF THE NATIONAL COUNCIL ON AGING'S (NCOA)
NATIONAL INSTITUTE OF SENIOR CENTERS (NISC), FOUNDING PRESIDENT OF THE
PENNSYLVANIA ASSOCIATION OF SENIOR CENTERS, AND FORMER PRESIDENT OF THE
PHILADELPHIA ASSOCIATION OF SENIOR CENTER ADMINISTRATORS.


 


*TOBEY GORDON DICHTER, M.ED.


UNPAID CEO AND FOUNDER OF GENERATIONS ON LINE; FORMER VICE PRESIDENT OF
COMMUNICATIONS AND PUBLIC AFFAIRS AND EXECUTIVE COMMITTEE MEMBER AT SMITHKLINE
BEECHAM HEALTHCARE SERVICES (NOW GLAXOSMITHKLINE).


 


*BRIAN DUKE, MHA, MBE


SYSTEM DIRECTOR, SENIOR SERVICES, MAIN LINE HEALTH; FORMER SECRETARY OF AGING,
PENNSYLVANIA; PREVIOUSLY, PENNSYLVANIA DEPARTMENT OF AGING, BUCKS COUNTY AREA
AGENCY ON AGING, NEW JERSEY FOUNDATION FOR AGING


 


CECILIA GARCIA, BENTON FOUNDATION SENIOR ADVISOR, B.A. (EMERITUS)


FORMER ADVISER TO THE BENTON FOUNDATION ON ISSUES RELATED TO BROADBAND ADOPTION
CHALLENGES FOR LOW-INCOME SENIORS. EXECUTIVE DIRECTOR 1997-2013. FORMER PRESS
SECRETARY FOR BOB FILNER (D-CA) A MEMBER OF THE U.S HOUSE OF REPRESENTATIVES.
COMMUNICATIONS DIRECTOR FOR THE CONGRESSIONAL HISPANIC CAUCUS INSTITUTE, A
NATIONAL LATINO NONPROFIT ORGANIZATION, AND PRODUCER AT WTVS, DETROIT'S PUBLIC
TELEVISION STATION. MEDIA & DEMOCRACY COALITION BOARD OF DIRECTORS.


 


JOHN GONZALES


PROJECT DIRECTOR, SENIOR COMMUNITY SERVICE EMPLOYMENT PROGRAM, AND
IMMEDIATE PAST INTERIM DIRECTOR, MAYOR'S COMMISSION ON AGING, WITHIN THE HEALTH
AND HUMAN SERVICES CABINET.


 


KATHY GOSLINER, M.B.A., M.ED. (EMERITUS)


CONSULTANT AND FORMER ASSOCIATE DIRECTOR AND VICE PRESIDENT OF DEVELOPMENT, FREE
LIBRARY OF PHILADELPHIA SYSTEM OF 55 BRANCHES.


 


*KATHRYN JEDRZIEWSKI, PH.D.


DEPUTY DIRECTOR, INSTITUTE ON AGING, UNIVERSITY OF PENNSYLVANIA. DEPUTY DIRECTOR
FOR ADMINISTRATION, ALZHEIMER'S DISEASE CENTER


 


JEREMY KRAMER, B.S. ECONOMICS


CONVERGED PRODUCTS AND PLATFORMS, COMCAST CORPORATION


 


JULIE NELSON


MANAGER, PHILADELPHIA SENIOR CENTER ON THE AVENUE OF THE ARTS
THIRD LARGEST SENIOR CENTER IN THE COUNTRY. MEMBER NEW COURTLAND.


 


*MICHAEL MARCUS, PH.D. (ABD), M.S.W.


PRINCIPAL, CONSULTANTS FOR COMMUNITY RESOURCES, A NATIONAL NETWORK OF EXPERTS
PROVIDING CRITICAL SERVICES TO CHANGE MAKERS.
FORMER PROGRAM DIRECTOR, HARRY AND JEANETTE WEINBERG FOUNDATION. FORMER SR.
PROGRAM OFFICER CHICAGO COMMUNITY TRUST.


 


*BRUCE MELGARY, M.S.


SENIOR FELLOW, DREXEL UNIVERSITY CENTER FOR CULTURAL PARTNERSHIPS
FORMER EXECUTIVE DIRECTOR, THE LENFEST FOUNDATION, THE BROOK J. LENFEST
FOUNDATION AND THE ALLERTON FOUNDATION


 


WANDA RODRIGUEZ-MERCADO


PROJECT COORDINATOR, NATIONAL ASSOCIATION FOR HISPANIC ELDERLY


 


QUYNH MAI-NGUYEN


INDEPENDENT GRAPHIC DESIGNER, ADJUNCT PROFESSOR AT TEMPLE UNIVERSITY'S TYLER
SCHOOL OF ART AND CREATIVE LEAD AT PHILABUNDANCE
CO-FOUNDER AND FORMER CREATIVE DIRECTOR OF JAY SOCIAL WEB DESIGN FIRM.


 


DAVID NEVISON


PAST ASSOCIATE EXECUTIVE DIRECTOR, PLANNING AND DEVELOPMENT, PHILADELPHIA
CORPORATION FOR AGING


 


GRAHAME RICHARDS, J.D.


PROGRAM DIRECTOR, THE LENFEST FOUNDATION


 


KAREN WASHINGTON, B.S.


ASSISTANT DIRECTOR OF COMMUNITY ENGAGEMENT - PHILADELPHIA CORPORATION FOR AGING


 


*SEAN WECHTER, M.B.A.


CHIEF INFORMATION OFFICER, QLIK, INC; FORMER SENIOR VICE PRESIDENT OF DIGITAL
TECHNOLOGY AND PRODUCT DEVELOPMENT AT TEGNA CORPORATION; VP COMCAST CORPORATION


 


CATHY WILT, M.L.S.; M.ED


EXECUTIVE DIRECTOR, PALCI PENNSYLVANIA ACADEMIC LIBRARY CONSORTIUM, INC.,
REPRESENTING MAJOR COLLEGE, UNIVERSITY AND RESEARCH LIBRARIES IN PENNSYLVANIA,
NEW JERSEY, WEST VIRGINIA, AND NEW YORK.


 


ANN WRIXON


EXECUTIVE DIRECTOR, INDEPENDENT ADOPTION CENTER, FORMER PRESIDENT AND CEO,
SENIORNET


 


*DIRECTORS HAVE GOVERNANCE RESPONSIBILITY

Pictured above: GoL staff, left to right, Michael Pierce, Katie Burke, VJ Pappas
and Tobey Gordon Dichter.


OUR PROGRAMS


GENERATIONS ON LINE CREATES NEW TRAINING PROGRAMS TO HELP OLDER ADULTS AS
TECHNOLOGY EVOLVES. OUR SIMPLE TUTORIALS PROVIDE STEP-BY-STEP INSTRUCTIONS IN
LARGE TYPE AND PLAIN ENGLISH, WITH FAMILIAR ICONS ON EVERY SCREEN — ALWAYS
THERE; NO NEED TO RECALL HOW TO PERFORM A TASK. THE FREE AND IMMEDIATE
CONNECTION TO EVERYTHING COULD BE SO BENEFICIAL TO OLDER ADULTS WHO GREW UP IN
AN ANALOG WORLD. WE OVERCOME THE BARRIERS OF ACCESS, SKILL, AND INTIMIDATION. WE
HELP THEM LEARN EASILY, QUICKLY AND AT NO COST:

 


THE BASICS


TEACHES USE OF THE TOUCHSCREEN, THE ON-SCREEN KEYBOARD, NAVIGATING THE DESKTOP,
AND HOW TO USE VOICE RECOGNITION. WE ALSO PROVIDE A SAFETY ON THE INTERNET
MODULE.


THE WEB


HELPS PARTICIPANTS MASTER THE BASICS OF USING GOOGLE TO SEARCH THE INTERNET.


EMAIL, TEXTING, VIDEO CALLING


WALKS NEW USERS THROUGH THE PROCESS OF SETTING UP AND ACCESSING GMAIL ON A
TABLET OR PHONE, TEXT MESSAGING, AND VIDEO CALLING (SKYPE, ZOOM, FACETIME).


MORE


EXPLAINS HOW TO TAKE AND VIEW PHOTOGRAPHS ON THE TABLET OR PHONE, HOW TO OBTAIN
AND USE APPS, AND HOW TO ACCESS YOUTUBE VIDEOS TO USE FOR BOTH ENTERTAINMENT AND
AS A LEARNING TOOL.

 


TRAINING OPTIONS


TABLET AND SMARTPHONE TRAINING PROGRAMS FOR INDIVIDUALS


THIS IS COMPUTER TRAINING REDUCED TO READING A RECIPE! JUST LOAD THE FREE
GENERATIONS ON LINE TUTORIAL — EITHER THE WEB VERSION OR APP VERSION ONTO AN
APPLE, AMAZON FIRE, OR ANDROID TABLET, OR A SMARTPHONE (FULL SIZED TABLET IS
BEST FOR OLDER EYES) AND HAVE YOUR OLDER STUDENT READ THE SIMPLE INSTRUCTIONS
OUT LOUD AND FOLLOW THEM.


SIP & SWIPE CAFÉ — TRAINING PROGRAMS FOR USE BY ORGANIZATIONS


A SIP & SWIPE CAFÉ, OFFERED AT LOCATIONS THAT SERVE SENIORS (E.G. SENIOR
CENTERS, RETIREMENT CENTERS AND PUBLIC LIBRARIES), REQUIRES ONLY A FEW
WEB-ENABLED TABLETS, A VOLUNTEER COACH, AND PERHAPS SOME COFFEE OR TEA! GOL
PROVIDES A VOLUNTEER COACH'S KIT, TIPS STRIPS, CHECKLIST OF ACCOMPLISHMENTS FOR
THE USER, AND A GUIDE TO HELP YOUR ORGANIZATION START UP AND SUCCESSFULLY RUN A
SIP & SWIPE CAFÉ, WITH MINIMAL STAFF INTERVENTION AND NO COST. USE THIS LINK TO
REQUEST MATERIALS.


A GROWING SELECTION OF ONLINE TRAINING TOOLS


IN ADDITION TO HELPING OUR ELDERS MASTER THE FUNCTIONS OF MOBILE DEVICES,
GENERATIONS ON LINE PROVIDES A GROWING LIST OF TUTORIALS TO HELP WITH SPECIFIC
TASKS SUCH AS: ACCESSING VACCINATION SITES; JOB HUNTING ONLINE; FINDING AND
READING DIGITAL NEWSPAPERS; AND MORE. THESE ARE ALL AVAILABLE FREE OF CHARGE AT
GOLHELP.ORG


DESKTOP COMPUTER TRAINING


GOL DESKTOP TRAINING, USED BY MORE THAN 2000 SITES ACROSS NORTH AMERICA, WAS
RETIRED AS EMAIL BECAME EASIER, AND TABLET PRICES DECREASED. WE CONTINUE TO
MAINTAIN THE PROGRAM AS A LEGACY FOR EXISTING USERS.

 


QUESTIONS?


EMAIL US, OR CALL KATIE BURKE AT 215-222-6400.

Pictured above: Sip & Swipe Cafe® was developed by Generations on Line as a
follow up to its successful computer training program for adults. Over the past
20 years, Generations on Line has helped more than 130,000 people age 65 and
older understand and quickly begin using the Internet.


GET STARTED


THE FIRST STEP IN HELPING YOUR FAVORITE ELDERS LEARN HOW TO USE THE INTERNET IS
TO GET THE FREE GOL APP SET UP ON A TABLET OR PHONE OR SEND A WEB LINK;
DEMONSTRATE HOW TO FIND AND OPEN IT. INSIST THAT THEY READ THE DIRECTIONS OUT
LOUD AND PERFORM EACH TASK WITH THEIR OWN HANDS. IT IS BEST IF THE COACH OFFERS
ONLY VERBAL GUIDANCE AND RESISTS THE TEMPTATION TO TOUCH THE SCREEN. YOU CAN
ALSO ASK YOUR LOCAL LIBRARY OR SENIOR CENTER IF THEY ALREADY OFFER, OR WOULD
LIKE TO SET UP A SIP & SWIPE CAFÉ. WE WILL GIVE THE PROGRAM TO ANY ORGANIZATION
THAT APPLIES BELOW.

 


FOR INDIVIDUALS


IF YOU WOULD LIKE TO GET OLDER FRIENDS OR RELATIVES ONLINE, AND AGREE TO BE
THEIR COACH, DOWNLOAD THE GOL APP TO A TABLET OR SEND THIS LINK:
WWW.GENERATIONSONLINE.ORG/APPS. THE GOL APP IS AVAILABLE AT NO CHARGE FROM
 APPLE APP STORE , AMAZON APP STORE OR GOOGLE PLAY®.

 


FOR ORGANIZATIONS AND FACILITIES


IF YOUR ORGANIZATION OR FACILITY SERVES SENIORS AND WOULD LIKE TO ESTABLISH A
SIP & SWIPE CAFÉ TABLET-TRAINING PROGRAM, TAP ON THE LINK AT THE BOTTOM OF THIS
PAGE. 

 


QUESTIONS?


CALL KATIE BURKE AT 215-222-6400

Ready to move forward? Tap here to request materials
Pictured above: When Josie Fletcher sent her first text message to her
granddaughter, she didn’t think she would get a response within minutes, and was
elated. Generations on Line simplifies the Internet and tablet technology for
the paper generation.


FREQUENTLY ASKED QUESTIONS


CLICK ON ANY QUESTION TO SEE THE ANSWER.


HOW DOES THE PROGRAM WORK?


THE SOFTWARE IS AN INTERACTIVE PROGRAM THAT GUIDES A NOVICE ELDER STEP-BY-STEP
ON TO EMAIL AND THE INTERNET WITH INSTRUCTIONS ON EVERY SCREEN. THIS IS DESIGNED
FOR ELDERS WHO HAVE NEVER USED A COMPUTER OR ARE TIMID ABOUT FULLY EXPLORING THE
INTERNET AND EMAIL.

THE ANDROID AND IOS APPLE EDITION FOR TABLET/SMARTPHONES IS DESIGNED FOR
INDIVIDUAL USE ANYWHERE. IT TEACHES HOW TO USE THE DEVICE AND ALL ITS BASICS
WITH HANDS (AND FINGERS)-ON APPROACH. IT GUIDES A NOVICE THROUGH OBTAINING AND
USING EMAIL — FIRST BY SEEING WHAT IT IS ALL ABOUT, STEP BY STEP; AND THEN BY
ACTUALLY USING IT WHILE LEARNING WHAT TO DO. BECAUSE OF THE NATURE OF EMAIL,
THIS IS BEST DONE WITH A VOLUNTEER (OR STAFF) COACH. THE TABLET EDITIONS ALSO
TRAIN USERS TO SEARCH AND TO USE ALL THE OTHER COMMUNICATIONS TOOLS SUCH AS
TEXTING AND VIDEO-CHATTING, AS WELL AS USE OF APPS.

 


HOW MUCH DOES IT COST?


OUR TUTORIALS ARE FREE. GENERATIONS ON LINE IS SUPPORTED BY GRANTS AND
CONTRIBUTIONS. IF WE HAVE HELPED YOU TO GET AN OLDER PERSON ONLINE OR IF YOU
SIMPLY APPRECIATE WHAT WE DO, PLEASE CONTRIBUTE WHATEVER YOU WISH THROUGH OUR
DONATION PAGE.

 


WHAT IS YOUR PRIVACY POLICY?


GENERATIONS ON LINE SOFTWARE DOES NOT COLLECT, STORE OR DISPENSE INDIVIDUALLY
IDENTIFIABLE INFORMATION ABOUT ITS USERS. WE ARE COMMITTED TO PROTECTING AND
ENSURING THE PRIVACY OF OUR USERS. TO READ OUR COMPLETE PRIVACY POLICY, PLEASE
DOWNLOAD THE PDF.

 


WHAT IS "SIP & SWIPE?"


THE SIP & SWIPE CAFÉ IS A SIMPLE AND FUN WAY FOR INSTITUTIONS TO ORGANIZE
TABLET/SMARTPHONE TRAINING IN A FRIENDLY SETTING. JUST CREATE A SPECIAL AREA OF
THE LUNCHROOM OR NUTRITION SITE WHERE THOSE PATRONS WHO SIGN UP FOR TRAINING AND
THEIR COACH CAN GATHER FOR AN HOUR ONCE OR TWICE A WEEK. THIS CREATES A BUZZ
AMONG THE OTHER PATRONS AND PROMOTES THE PROGRAM THROUGH ORGANIC GROWTH. WE
THANK THE PHILADELPHIA CORPORATION FOR AGING FOR CREATING THE NAME AND PILOTING
THIS PROGRAM SO SUCCESSFULLY IN ITS SENIOR CENTERS.

 


CAN A BRAND-NEW USER TEACH HERSELF THE INTERNET WITH THIS?


YES, DEPENDING ON COGNITIVE AND MOTOR SKILLS. THE GOL PROGRAM IS DESIGNED TO BE
AS SELF-TEACHING AS POSSIBLE. INCLUDED WITH THE SOFTWARE ARE A RANGE OF TIPS,
GUIDES, AND REMINDERS TO ENCOURAGE INDEPENDENT LEARNING. WHERE ACTIVE SENIORS
CONGREGATE, THEY CAN TEACH THEMSELVES; IN ASSISTED LIVING AND NURSING HOMES,
PUBLIC LIBRARIES AND SENIOR HOUSING, THE STAFF ORGANIZE SCHEDULED TIMES. IT
HELPS TO HAVE SOMEONE AT THE CENTER ENCOURAGING SENIORS TO TRY IT; ONCE THEY DO,
MANY GET "HOOKED." WE PROVIDE A TRAIN-THE-COACH COMPREHENSIVE KIT THAT GUIDES
OTHER OLDER COMPUTER USERS TO SERVE AS TEMPORARY COACHES ON SITE.

 


IS GENERATIONS ON LINE AVAILABLE FOR HOME USE?


YES, OUR TUTORIALS ARE AVAILABLE FOR HOME USE ANYWHERE AND EVERYWHERE. 

 


CAN I SEE THE SOFTWARE?


YES! PLEASE REFERENCE OUR GET STARTED PAGE FOR MORE INFORMATION.

 


WHAT TABLET IS BEST FOR MY 75- YEAR-OLD FATHER?


ANY FULL-SCREEN RECENT TABLET IS FINE. IF YOU CAN AFFORD A CELLULAR-EQUIPPED
TABLET, IT REDUCES THE HASSLE AND COST OF ATTAINING WIFI. FOR MORE SUPPORT VIEW
OUR FAMILY GUIDES

  


HOW MUCH STAFF TIME IS INVOLVED?


FOR THE ADMINISTRATOR, WE EXPECT GENERATIONS ON LINE TO BECOME AN ENHANCEMENT,
NOT A BURDEN. WE HAVE CREATED A TURNKEY SYSTEM THAN INCLUDES A MONTHLY ONLINE
NEWSLETTER TO ADDRESS KEY QUESTIONS AND OFFER SUGGESTIONS. THE FACILITY SHOULD
SIMPLY DESIGNATE SOMEONE TO CHAMPION AND COORDINATE THE PROGRAM.

 


ARE YOU AN ISP (INTERNET SERVICE PROVIDER)?


NO, WE ARE NOT AN ISP. YOU NEED INTERNET CONNECTIVITY TO USE OUR TUTORIALS. 

 


HOW DOES OUR ORGANIZATION GET COACHES?


THIS IS BEST HANDLED LOCALLY BY YOU AND YOUR STAFF — REACH OUT TO YOUR RESIDENTS
OR PATRONS TO ASK THOSE WITH SOME COMPUTER OR TABLET EXPERIENCE WILLING TO SPEND
A FEW HOURS A WEEK GETTING OTHERS ONLINE. GOL PROVIDES THE COMPREHENSIVE
COACHING GUIDANCE KIT THAT GIVES A PEER MENTOR COACH ALL HE OR SHE NEEDS TO
KNOW!


 


HOW LONG DO WE GET TO KEEP THE PROGRAM?


YOU MAY KEEP THE PROGRAM AS LONG AS YOU WISH. AT THIS POINT, THERE IS NO
EXPIRATION DATE FOR THE SOFTWARE AND NO INTENTION TO CREATE ONE. OUR GOAL IS TO
REDUCE THE ISOLATION AND CONFUSION THE ELDERLY HAVE ABOUT THE INTERNET
REVOLUTION AND ENHANCE THEIR ABILITY TO COMMUNICATE.

 


HOW MANY SENIORS SHOULD WE EXPECT TO USE THE SYSTEM AT OUR FACILITY?


USE VARIES GREATLY AMONG INSTITUTIONS. YOU DEFINE SUCCESS — SOMETIMES FIVE
PEOPLE WHO ARE ABLE READ THE CHINESE NEWSPAPER EVERY DAY IS A SUCCESS; SOME
LOCATIONS HAVE DOZENS OF REGULAR USERS, OTHERS HAVE 100; SOME LIBRARIES HAVE
INDIVIDUALS WHO COME IN JUST TO SEE WHAT THE INTERNET IS ALL ABOUT. SOME
FACILITIES REPORT PATRONS GRADUATING TO ENROLLMENT IN THEIR LOCAL CLASSES ONCE
THEY SEE THAT THE INTERNET IS VALUABLE AND CAN BE MASTERED WITHOUT MUCH TROUBLE.








 
Pictured above: Graduation at the West Philadelphia Senior Citizen Center — each
of these folks, and many more, received their certificate of accomplishment for
mastering the iPad through Generations on Line simple training at a Sip & Swipe
Café.


NEWS


GENERATIONS ON LINE RELEASES NEW QR CODE HELP FOR SENIORS
SEE MORE INFORMATION HERE 

AIDED BY CITY GRANT PROGRAM, LOCAL NON-PROFIT IS HELPING ADULT LEARNERS FIND
JOBS ONLINE


NEW JOB HUNTING TUTORIALS FEATURED IN CITY PAPER


Generations on Line Founder named DIgital Equity Champion 2022


WITH MORE THAN 800 COLLEAGUES AT THE NATIONAL DIGITAL LITERACY ALLIANCE NET
INCLUSION CONFERENCE, THE BENTON INSTITUTE AWARDED TOBEY DICHTER THIS HONOR.


New Vaccination Booster Help for Techno Timid Seniors


THE COMMONWEALTH OF PENNSYLVANIA HAS FUNDED GENERATIONS ON LINE TO ENABLE MORE
CITIZENS, ESPECIALLY SENIORS, TO FIND AND SCHEDULE COVID-19 VACCINATIONS AND
BOOSTERS.


Generations on Line featured in Washington Post July 9 2021


CALMING COMPUTER JITTERS: HELP FOR THE ELDERLY WHO AREN’T TECH-SAVVY


 

Generations on Line featured on FOX news


GENERATIONS ON LINE HELPS BRING OLDER FOLKS ONTO THE INTERNET - INTERVIEW WITH
KATIE BURKE


 

Generations on Line featured on cable television February 8


MEDIA INSIDE OUT TEMPLE UNIVERSITY TV


 

Generations on Line (GoL) Helps Seniors Navigate Tech Options


CONNECTICUT TECH ACT PROJECT NEWSLETTER


 

National Group Helps Seniors Get Online


SPECTRUM NEWS 1 HIGHLIGHTS GENERATIONS ON LINE DURING COVID ISOLATION AMONG
GENERATIONS


 

How to help older relatives use video calling during coronavirus - Philadelphia
Inquirer


GENERATIONS ON LINE IDENTIFIES THREE BIG OBSTACLES: ACCESS, SKILL, AND
INTIMIDATION.


 

GoL launches Easy Census Help For Seniors


CORONAVIRUS ISOLATION MAKES NEW, CRITICALLY NEEDED 2020 CENSUS HELP SITE EVEN
MORE TIMELY


 

Bader Philanthropies Funds Expansion of Sip & Swipe Cafes


NORTHWOODS RIVER NEWS


 

Local Seniors SIp & Swipe in iPad Class


CLARION PA PROGRESS NEWS


 

Sip & Swipe cafes bring seniors into cyberspace


ASHLAND DAILY PRESS


 

Sip & Swipe Program Getting Local Senior Connected


ADRC OF BARRON, RUSK AND WASHBURN COUNTIES, WI


 

Older Consumers Straddle the Digital Divide


GENERATIONS ON LINE SPEAKS OUT ABOUT DIGITAL ILLITERACY


 

Philadelphia’s Digital Literacy Alliance Awards First Community Grants


GENERATIONS ON LINE WINS ONE OF FIRST GRANTS FROM PHILADELPHIA'S MAYOR


 

Sip and Swipe at the Library


"THE SIP & SWIPE PROGRAM CONNECTS OLDER ADULTS TO THE INTERNET AND TECH TOOLS"


 

Five Resources for Seniors to Get More Comfortable Using the Web


SENIORADVISOR.COM BLOG CITES GOL APP: "EASY TABLET HELP FOR SENIORS,"
AN EASY WAY TO GET STARTED, RIGHT AT A SENIOR'S LEVEL, JANUARY 30, 2018


 

App helps seniors get online


MILESTONES MAGAZINE FEATURES SIP & SWIPE® CAFES FROM GENERATIONS ON LINE,
NOVEMBER, 2017


 

Ralston Wellness Center


2017 FIRST DIGITAL LITERACY ALLIANCE AWARD LAUNCH


 

2016 Three-minute video of Generations on Line


BY THE PHILO PROJECT


 

Tobey Dichter presents Generations on Line


AT UPLIFT ACADEMY


 

Sip and Swipe Cafe


IN ACTION ON YOUTUBE


 

Dichter named one of the 50 Most Influential People in Aging


BY NEXTAVENUE/PBS OCTOBER 2015


 

Philadelphia Corporation for Aging


MILESTONES MAGAZINE
JULY 2015 — APPS FOR EVERYTHING


 

“Technology and Aging Independently”


THEME FOR PSRC ANNUAL FALL CONFERENCE
TOWN TOPICS, NOVEMBER 05, 2014


 

Introductory Internet class offered to seniors


DAILY MOUNTAIN EAGLE, OCTOBER 04, 2014


 

Senior moment: How the Internet is helping the elderly connect


DESERET NEWS NATIONAL EDITION , JUNE 10, 2014
(PUBLISHED WITH PERMISSION FROM DESERET DIGITAL MEDIA)


 

The Art of Aging: Senior Web Surfers


6ABC.COM, FEBRUARY 06, 2014


 

Senior Service America, Inc. posts photos and comments


OF SOME OF THEIR 20,000 GENERATIONS ON LINE OLDER LEARNERS


 

GoL PRESS RELEASE: Top Searches by Older American Newbies


THE POST-JOURNAL, DECEMBER 16, 2013


 

Real People Empty Nesting


EMPTY NEST MAGAZINE, WINTER 2011-2012


 

Blog: Best Practices in Getting Low-Income Seniors Online


THE POST-JOURNAL, DECEMBER 16, 2013


 

Generations on Line Helps Seniors


FIND MEDICARE ONLINE AND USE SKYPE


 

Interview with GoL Founder, Tobey Dichter


WHYY RADIO

Pictured above: By age 104 Kathryn Robinson (shown at age 99 above) could not
speak or say her prayers, but she could use the internet and communicate via
email, as she did with a New York Times reporter.


IF YOU HAVE ANY QUESTIONS ABOUT OUR PROGRAMS OR PRACTICES, PLEASE CONTACT:


GENERATIONS ON LINE ADMINISTRATION CENTER


3637 CHESTNUT STREET


PHILADELPHIA, PA 19104


215.222.6400

Katie Burke
 


TOBEY DICHTER, CEO


215.922.3244

 


KATIE BURKE, ADMINISTRATOR


215.222.6400

 


VJ PAPPAS, COO


215.222.6400

 


MICHAEL H. PIERCE, DIRECTOR OF TECHNOLOGY


267.997.3785

At a GoL Sip & Swipe Cafe® elders discover new skills and pursue their own
interests on the World Wide Web. This gentleman, on his own, found the famous
Mohammad Ali–Sonny Liston fight on YouTube in his first lesson!


GIVE THE GIFT OF INFINITE WONDERS TO OUR ELDERS


YOUR GIFT OF ANY AMOUNT WILL BE SINCERELY APPRECIATED, AND SERVE TO INTRODUCE
THE WONDERS AND BENEFITS OF THE WORLD WIDE WEB TO DESERVING SENIORS. FILL IN ANY
AMOUNT YOU WISH, AND CLICK OR TOUCH THE "DONATE" BUTTON. YOU WILL BE GUIDED
THROUGH NEXT STEPS.








THESE ARE JUST A FEW EXAMPLES OF THE GOOD YOUR GIFT COULD DO:

$5.99 COVERS THE REAL COST OF ONE DOWNLOADED APP
$150 GETS 10 OLDER ADULTS TRAINED ONLINE!
$350 BUYS PC TRAINING FOR A SENIOR CENTER OR LIBRARY
$500 IMPLEMENTS SPANISH AND ENGLISH TRAINING AT A SENIOR CENTER OF LIBRARY
$1000 TRAINS 100 RETIREES TO FIND AND APPLY FOR JOBS ONLINE

THANK YOU FOR YOUR GENEROSITY.


QUESTIONS?
FOR ADDITIONAL INFORMATION, PLEASE CALL KATIE BURKE AT 215 222 6400.

Pictured above: Even after learning how to use their tablets fully, users
appreciate being able to refer to the GoL app. In rural areas where distances
are great, it is especially important to learn how to connect through FaceTime
and email.



GENERATIONS ON LINE® APPLICATION


THANK YOU FOR YOUR INTEREST IN
GENERATIONS ON LINE!




ORGANIZATION:

Name
Street Address
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CONTACT PERSON:

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WE WOULD LIKE TO ESTABLISH A
TABLET-BASED TRAINING PROGRAM


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QUESTIONS?


IF YOU HAVE QUESTIONS,
OR REQUIRE ADDITIONAL INFORMATION,
PLEASE CALL KATIE BURKE AT 215 222 6400.