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Need help claiming your Huggg Vouchers? Click Here
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THE VOUCHERS PLATFORM THAT’S EASY TO USE, MAKES FUNDS GO FURTHER AND PROMOTES
CHOICE AND DIGNITY.


If you are a local authority, housing association or charity, Huggg supports you
to get essential vouchers out to those in need.

Discover how to start using Huggg.


GET STARTED




JOIN THE ORGANISATIONS MAKING A DIFFERENCE



From grocery and energy vouchers to household essentials and cash advances, join
the hundreds of organisations using Huggg.
Previous
Nottinghamshire County Council
"The process is so easy, once a request is made, a parent can receive their
voucher within minutes. Huggg is well thought out having the ability to provide
vouchers by text, email or hard copy. They are GDPR compliant and give schools
and councils the option to use parents contact details to send vouchers directly
to them or for councils to retain this data to send vouchers to parents."

Irene Kakoullis, Group Manager for Early Childhood Services and Covid Winter
Grant Scheme lead
St. Francis Of Assisi
"Huggg's platform has been really easy to use. We got access right away, parents
don't need to log in to get their vouchers and the money for unused vouchers is
returned to your account so you can buy more. The team has been friendly and
helpful every step of the way, making an uncertain time feel a bit more
manageable."

Debbie Potts, School Business Manager
Trafford Council
"We are very pleased with the quality of the Huggg platform, the system
administration is straight forward and reliable and we appreciate the
responsiveness of the Huggg team. The process for end users, from receiving the
link code to generating a voucher for their preferred supermarket, is intuitive
and user friendly and we have received very positive feedback from schools and
families."

Monica Tandon, Senior FIS Officer
North Northamptonshire County Council
“Huggg has provided an outstanding service to North Northamptonshire County
Council. The Huggg system is very user friendly and simple to use in terms of
the physical distribution of vouchers. Huggg also provides excellent coverage in
terms of the supermarkets at which the vouchers can be used.”

Chris Wickens, Head of School Place Planning & School Admissions
Nottinghamshire County Council
"The process is so easy, once a request is made, a parent can receive their
voucher within minutes. Huggg is well thought out having the ability to provide
vouchers by text, email or hard copy. They are GDPR compliant and give schools
and councils the option to use parents contact details to send vouchers directly
to them or for councils to retain this data to send vouchers to parents."

Irene Kakoullis, Group Manager for Early Childhood Services and Covid Winter
Grant Scheme lead
St. Francis Of Assisi
"Huggg's platform has been really easy to use. We got access right away, parents
don't need to log in to get their vouchers and the money for unused vouchers is
returned to your account so you can buy more. The team has been friendly and
helpful every step of the way, making an uncertain time feel a bit more
manageable."

Debbie Potts, School Business Manager
Trafford Council
"We are very pleased with the quality of the Huggg platform, the system
administration is straight forward and reliable and we appreciate the
responsiveness of the Huggg team. The process for end users, from receiving the
link code to generating a voucher for their preferred supermarket, is intuitive
and user friendly and we have received very positive feedback from schools and
families."

Monica Tandon, Senior FIS Officer
North Northamptonshire County Council
“Huggg has provided an outstanding service to North Northamptonshire County
Council. The Huggg system is very user friendly and simple to use in terms of
the physical distribution of vouchers. Huggg also provides excellent coverage in
terms of the supermarkets at which the vouchers can be used.”

Chris Wickens, Head of School Place Planning & School Admissions
Nottinghamshire County Council
"The process is so easy, once a request is made, a parent can receive their
voucher within minutes. Huggg is well thought out having the ability to provide
vouchers by text, email or hard copy. They are GDPR compliant and give schools
and councils the option to use parents contact details to send vouchers directly
to them or for councils to retain this data to send vouchers to parents."

Irene Kakoullis, Group Manager for Early Childhood Services and Covid Winter
Grant Scheme lead
St. Francis Of Assisi
"Huggg's platform has been really easy to use. We got access right away, parents
don't need to log in to get their vouchers and the money for unused vouchers is
returned to your account so you can buy more. The team has been friendly and
helpful every step of the way, making an uncertain time feel a bit more
manageable."

Debbie Potts, School Business Manager
Trafford Council
"We are very pleased with the quality of the Huggg platform, the system
administration is straight forward and reliable and we appreciate the
responsiveness of the Huggg team. The process for end users, from receiving the
link code to generating a voucher for their preferred supermarket, is intuitive
and user friendly and we have received very positive feedback from schools and
families."

Monica Tandon, Senior FIS Officer
North Northamptonshire County Council
“Huggg has provided an outstanding service to North Northamptonshire County
Council. The Huggg system is very user friendly and simple to use in terms of
the physical distribution of vouchers. Huggg also provides excellent coverage in
terms of the supermarkets at which the vouchers can be used.”

Chris Wickens, Head of School Place Planning & School Admissions
Next
GET STARTED


DON'T JUST TAKE OUR WORD FOR IT





ENTERPRISE GRADE SECURITY


We hold the UK’s highest level of security accreditations for data handling to
keep your information safe.

ISO 27001


The international standard on how to manage information and data security.


See certificate
CYBER ESSENTIALS PLUS


The highest level of certification offered under the Cyber Essentials scheme.


See certificate


HOW HUGGG WORKS



We make it really easy for organisations of all sizes to send vouchers to
individuals or at scale.  Here's how:


Step 1: Shop

Step 2: Select value

Step 3: Personalise

Step 4: Check out

Step 5: Share




get started


HOW HUGGG WORKS


We make it really easy for organisations of all sizes to send vouchers to
individuals or at scale.  Here's how:




WHY CHOOSE HUGGG



Customer support for you and your recipients
Save time - upload CSV files to send to multiple recipients
Access a range of vouchers send via SMS, email or print
Scaleable - send from one to thousands of vouchers
Detailed tracking and financial data for reporting
Funds go further - unused vouchers refunded
Access a secure system you and your people can trust
Sleep easy knowing we’re GDPR friendly
Empower managers with  teams and budgets


FREQUENTLY ASKED QUESTIONS


If you can't find what you're looking for here, head to live chat or book a call
below.

How do I set up an account?

You can create a free welfare account by clicking here.

Once you’ve created your account you may find the below articles helpful to get
you started:

How do I top up my account?

How to share welfare vouchers

How do I add team members and create subteams?

Or, take a look at our YouTube channel for visual guides!
What vouchers are available?
All of our vouchers offer a large range of denominations to suit all budgets and
can be used in some of the leading UK supermarkets, retailers and outlets.
We offer:

Grocery vouchers
School uniform vouchers
Clothing vouchers
Home essentials vouchers
ATM cash vouchers
PayPoint, Post Office & Mastercard Energy
ash advance vouchers
‍
Use our help centre to find out everything you'll need to know about the
vouchers and how to send them with ease, here!
Am I able to send cash to recipients?
Yes, you can. Our ATM cash voucher option allows individuals to withdraw cash
without needing a bank card or account.

Click here for a step by step guide.
How do I train my team to send vouchers?
We'd be happy to show you! It only takes a few minutes. Drop us a message at
disbursements@huggg.me to set up a call.
What happens if a voucher is not redeemed? Do we get refunded?
If the recipient does not redeem* their voucher before the expiry date you have
set is reached, the voucher will show as expired and will not be useable.

The amount allocated to the voucher will be automatically re-credited to your
account. The recipient may contact you to ask that you re-issue the voucher.
Please note that Huggg cannot issue or re-issue vouchers on your behalf.

*A voucher is considered redeemed at the point a supermarket is selected.

get started

help centre


GET ESSENTIAL GOODS TO THOSE IN NEED


get started
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