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Submission: On November 29 via manual from JP — Scanned from JP
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* English * 日本語 * Deutsch * English * Español (México) * Français * Português (Brasil) * Support * Help Center * Talk to Support * Training -------------------------------------------------------------------------------- * Support Plans * Partner Solutions * Login * Console Twilio logo * Products COMMUNICATIONS -------------------------------------------------------------------------------- * Twilio Messaging logo Messaging Send and receive multichannel text and media messages in 180+ countries SMS WhatsApp Conversations RCS * Voice Make, receive, and monitor calls around the world PSTN SIP Trunking SDK * Twilio Verify logo Verify Globally-managed multichannel 2FA and passwordless authentication * Twilio Lookup logo Lookup Know your customer and assess identity risk with real-time phone intelligence -------------------------------------------------------------------------------- * Twilio SendGrid Email API logo Email Deliver email messages reliably at scale with SendGrid * Twilio Task Router logo Serverless Build, deploy, and run apps with Twilio’s serverless environment and visual builder * Twilio Phone Numbers logo Phone Numbers Access local, national, and toll-free phone numbers Toll-Free 10DLC Short Codes * Twilio Video logo Video Connect virtually with secure, high-quality video calling at global scale APPLICATIONS -------------------------------------------------------------------------------- * Twilio Flex logo Twilio Flex Digital engagement center for customer service and sales Contact center * Twilio Engage logo Twilio Engage Create multi-channel campaigns with a unified data-first platform * Twilio Marketing Campaigns logo Marketing Campaigns Create and manage email marketing campaigns with SendGrid CUSTOMER DATA -------------------------------------------------------------------------------- * Twilio Segment logo Twilio Segment ↗ Unify your customer data with Segment CDP to power personalized engagement * Connections ↗ Integrate web and mobile app data with a single API Reverse ETL * Cloud with an upload download symbol Protocols ↗ Protect the integrity of your data * Unify ↗ Unify customer data across every channel Profiles Sync * Journeys ↗ Orchestrate multichannel customer journeys See all products * Solutions USE CASES -------------------------------------------------------------------------------- * Verification & identity Add user verification to protect against fraud. Fraud prevention * Alerts & notifications Deliver notifications across text, email, voice. Appointment reminders Lead alerts Mass texting * Marketing & promotions Create multichannel marketing campaigns. SMS marketing Customer surveys * Contact Center Provide personalized, data-driven service. * IVR & self-service Set up a modern IVR with AI-enabled support. Call tracking TEAMS -------------------------------------------------------------------------------- * Marketing Keep customers engaged on any channel * Product & Engineering Connect with target users reliably and securely * Customer Experience Deliver personalized sales and support experiences at scale * Developers Tutorials and docs to start building on Twilio INDUSTRIES -------------------------------------------------------------------------------- * Financial Services * Healthcare * Hospitality * Public Sector * Real Estate * Retail BUSINESS SIZE -------------------------------------------------------------------------------- * Enterprise * Startup * Nonprofit ↗ See all solutions PEOPLE SHAKING HANDS PARTNERS -------------------------------------------------------------------------------- * Find a partner Work with a Twilio partner to buy or build the right solution * Partner with us Join our Partner Program to build or sell Twilio solutions to your customers. TWILIO PROGRAMMABLE MESSAGING LOGO TWILIO SERVICES -------------------------------------------------------------------------------- * Professional Services Get technical and strategic advice from Twilio experts * Training Learn how to architect, build, and support your apps * Developers AN OPEN BOOK DOCUMENTATION -------------------------------------------------------------------------------- * Twilio Flex * SMS * Voice * Email * WhatsApp API * Elastic SIP Trunking * Verify * Functions * Studio * Twilio CLI See all docs > TWO USERS IN A CIRCLE COMMUNITY -------------------------------------------------------------------------------- * Ahoy! Get inspired by the latest from our developer community * Developer Blog Read tutorials, community projects, and product updates * Stack Overflow Ask the Twilio community for help * Champions Become a Twilio community Champion WRENCH AND SCREWDRIVER TOOLS & RESOURCES -------------------------------------------------------------------------------- * CodeExchange Usable code samples for faster builds * Changelog See updates and additions to Twilio products * API Status Check real-time monitoring of APIs and all services * Beta Products and Features Explore new launches and request access to early releases * Why Twilio COMPANY -------------------------------------------------------------------------------- * Why Twilio The trusted platform for data-driven customer engagement across any channel. * About Us Twilio company page * Twilio Magic Twilio core values * Diversity Diversity, equity, and inclusion * Investor Relations Information for Twilio investors * Press & Media Latest announcements and launches OUR PLATFORM -------------------------------------------------------------------------------- * Customer Engagement Platform Build durable customer relationships with personalized, data-driven engagement Communication Customer Data * Trust Center Twilio’s security, data privacy, regulatory compliance, and resiliency policies. * Super Network Simplify, strengthen and unite carrier communication networks using software. RESOURCES -------------------------------------------------------------------------------- * Resource Center Browse our content library for more resources on how you can create lasting customer relationships * Customer Stories See what customers are building with Twilio * Blog Explore the latest product updates, technical tutorials, and best practices * State of Customer Engagement See the top trends shaping customer engagement in our annual report * Twilio Events Join upcoming group events * Pricing COMMUNICATIONS -------------------------------------------------------------------------------- * Twilio Messaging logo Messaging SMS Whatsapp Conversations * Twilio SendGrid Email API logo Email ↗ * Twilio Programmable Voice logo Voice Conferencing SIP trunking -------------------------------------------------------------------------------- * Twilio Verify logo Verify * Twilio Lookup logo Lookup * Serverless * Twilio Video logo Video APPLICATIONS -------------------------------------------------------------------------------- * Twilio Flex logo Twilio Flex * Twilio Engage logo Twilio Segment ↗ * Twilio Marketing Campaigns logo Marketing Campaigns See all pricing Data is collected based on search terms. Privacy Policy * Contact sales * Start for free * Menu We have updated our Privacy Notice to be clearer about the data we collect and how we use it. Please learn more here. An icon of a close symbol Data is collected based on search terms. Privacy Policy * Products COMMUNICATIONS -------------------------------------------------------------------------------- * Twilio Messaging logo Messaging Send and receive multichannel text and media messages in 180+ countries SMS WhatsApp Conversations RCS * Voice Make, receive, and monitor calls around the world PSTN SIP Trunking SDK * Twilio Verify logo Verify Globally-managed multichannel 2FA and passwordless authentication * Twilio Lookup logo Lookup Know your customer and assess identity risk with real-time phone intelligence -------------------------------------------------------------------------------- * Twilio SendGrid Email API logo Email Deliver email messages reliably at scale with SendGrid * Twilio Task Router logo Serverless Build, deploy, and run apps with Twilio’s serverless environment and visual builder * Twilio Phone Numbers logo Phone Numbers Access local, national, and toll-free phone numbers Toll-Free 10DLC Short Codes * Twilio Video logo Video Connect virtually with secure, high-quality video calling at global scale APPLICATIONS -------------------------------------------------------------------------------- * Twilio Flex logo Twilio Flex Digital engagement center for customer service and sales Contact center * Twilio Engage logo Twilio Engage Create multi-channel campaigns with a unified data-first platform * Twilio Marketing Campaigns logo Marketing Campaigns Create and manage email marketing campaigns with SendGrid CUSTOMER DATA -------------------------------------------------------------------------------- * Twilio Segment logo Twilio Segment ↗ Unify your customer data with Segment CDP to power personalized engagement * Connections ↗ Integrate web and mobile app data with a single API Reverse ETL * Cloud with an upload download symbol Protocols ↗ Protect the integrity of your data * Unify ↗ Unify customer data across every channel Profiles Sync * Journeys ↗ Orchestrate multichannel customer journeys See all products * Solutions USE CASES -------------------------------------------------------------------------------- * Verification & identity Add user verification to protect against fraud. Fraud prevention * Alerts & notifications Deliver notifications across text, email, voice. Appointment reminders Lead alerts Mass texting * Marketing & promotions Create multichannel marketing campaigns. SMS marketing Customer surveys * Contact Center Provide personalized, data-driven service. * IVR & self-service Set up a modern IVR with AI-enabled support. Call tracking TEAMS -------------------------------------------------------------------------------- * Marketing Keep customers engaged on any channel * Product & Engineering Connect with target users reliably and securely * Customer Experience Deliver personalized sales and support experiences at scale * Developers Tutorials and docs to start building on Twilio INDUSTRIES -------------------------------------------------------------------------------- * Financial Services * Healthcare * Hospitality * Public Sector * Real Estate * Retail BUSINESS SIZE -------------------------------------------------------------------------------- * Enterprise * Startup * Nonprofit ↗ See all solutions PEOPLE SHAKING HANDS PARTNERS -------------------------------------------------------------------------------- * Find a partner Work with a Twilio partner to buy or build the right solution * Partner with us Join our Partner Program to build or sell Twilio solutions to your customers. TWILIO PROGRAMMABLE MESSAGING LOGO TWILIO SERVICES -------------------------------------------------------------------------------- * Professional Services Get technical and strategic advice from Twilio experts * Training Learn how to architect, build, and support your apps * Developers AN OPEN BOOK DOCUMENTATION -------------------------------------------------------------------------------- * Twilio Flex * SMS * Voice * Email * WhatsApp API * Elastic SIP Trunking * Verify * Functions * Studio * Twilio CLI See all docs > TWO USERS IN A CIRCLE COMMUNITY -------------------------------------------------------------------------------- * Ahoy! Get inspired by the latest from our developer community * Developer Blog Read tutorials, community projects, and product updates * Stack Overflow Ask the Twilio community for help * Champions Become a Twilio community Champion WRENCH AND SCREWDRIVER TOOLS & RESOURCES -------------------------------------------------------------------------------- * CodeExchange Usable code samples for faster builds * Changelog See updates and additions to Twilio products * API Status Check real-time monitoring of APIs and all services * Beta Products and Features Explore new launches and request access to early releases * Why Twilio COMPANY -------------------------------------------------------------------------------- * Why Twilio The trusted platform for data-driven customer engagement across any channel. * About Us Twilio company page * Twilio Magic Twilio core values * Diversity Diversity, equity, and inclusion * Investor Relations Information for Twilio investors * Press & Media Latest announcements and launches OUR PLATFORM -------------------------------------------------------------------------------- * Customer Engagement Platform Build durable customer relationships with personalized, data-driven engagement Communication Customer Data * Trust Center Twilio’s security, data privacy, regulatory compliance, and resiliency policies. * Super Network Simplify, strengthen and unite carrier communication networks using software. RESOURCES -------------------------------------------------------------------------------- * Resource Center Browse our content library for more resources on how you can create lasting customer relationships * Customer Stories See what customers are building with Twilio * Blog Explore the latest product updates, technical tutorials, and best practices * State of Customer Engagement See the top trends shaping customer engagement in our annual report * Twilio Events Join upcoming group events * Pricing COMMUNICATIONS -------------------------------------------------------------------------------- * Twilio Messaging logo Messaging SMS Whatsapp Conversations * Twilio SendGrid Email API logo Email ↗ * Twilio Programmable Voice logo Voice Conferencing SIP trunking -------------------------------------------------------------------------------- * Twilio Verify logo Verify * Twilio Lookup logo Lookup * Serverless * Twilio Video logo Video APPLICATIONS -------------------------------------------------------------------------------- * Twilio Flex logo Twilio Flex * Twilio Engage logo Twilio Segment ↗ * Twilio Marketing Campaigns logo Marketing Campaigns See all pricing * Start for free * Login * Console * Contact sales FINALLY, PERSONALIZED ENGAGEMENT MADE EASY Drive better ROI from every customer conversation. Twilio’s all-in-one platform combines powerful channel APIs with AI and data, so you can serve every customer uniquely. Start for free See what's possible Free trial | No credit card required | Pay-as-you-go pricing RCS Business Messaging GET RCS ON TWILIO MESSAGING—NO CODE CHANGES REQUIRED Establish trust and capture attention with RCS from Twilio Messaging, without additional APIs to integrate and configure. Get started GARTNER NAMES TWILIO A LEADER IN CPAAS FOR THE SECOND TIME The 2024 Gartner® Magic Quadrant™ for CPaaS recognizes Twilio’s ability to execute and completeness of vision. Read the report CALCULATE THE ROI OF PURPOSE-BUILT AUTHENTICATION Our new Forrester Consulting ROI calculator, based on the commissioned TEI study, helps businesses estimate their benefits with Twilio Verify for user authentication. Access the calculator DISCOVER CONSUMERS' FAVORITE ENGAGEMENT CHANNELS Our latest report reveals how consumers across the globe prefer to engage with brands. Learn how to adapt your communications strategies for maximum impact. Explore the report TWILIO WORKS FOR YOUR WHOLE TEAM * Browser with code terminal cursor DEVELOPERS Build your use case quickly with our up-to-date documentation, tutorials, and quickstarts. * Lightbulb idea PRODUCT OWNERS Create innovative customer experiences with reliable APIs and first-party data for personalization. * User symbol in a circle MARKETERS Increase your engagement and ROI with multichannel marketing campaigns powered by your customer data. * Customer service headset SALES AND SUPPORT Talk to customers on the channel they prefer, using the full context of their profiles to personalize interactions. THE COMPLETE TOOLBOX FOR CUSTOMER ENGAGEMENT USER AUTHENTICATION & IDENTITY Fight fraud and keep customer accounts secure with user authentication and identity tools. -------------------------------------------------------------------------------- 389M fraud attempts blocked1, saving customers $45 million2 -------------------------------------------------------------------------------- Verify users VOICE APIS Build voice experiences that increase customer satisfaction and unlock ROI with data and AI. -------------------------------------------------------------------------------- 50B+ voice minutes handled across the globe in 20233 -------------------------------------------------------------------------------- Improve calls MESSAGING PLATFORM Send, receive, and manage multichannel text messages on our globally reliable platform. -------------------------------------------------------------------------------- 167B+ messages sent or received in 20233 -------------------------------------------------------------------------------- Send messages TWILIO FLEX Deliver personalized support and sales interactions at scale with a Flex digital engagement center. -------------------------------------------------------------------------------- 103M+ chat, SMS, and email messages handled in 20233 -------------------------------------------------------------------------------- Engage customers Join the 300,000+ brands that use Twilio to connect with their customers Toyota Connected logo American Red Cross logo IBM logo AirBnb logo LOVED BY 10+ MILLION DEVELOPERS SEND YOUR FIRST PHONE CALL IN A MATTER OF MINUTES Sign up for a free Twilio account and grab one of our seven official server-side SDKs to get started. Send your first text message, phone call, or email in minutes and when you’re ready to launch your app, upgrade to a pay-as-you-go plan. View the docs Sign up Python logo C# logo PHP logo Ruby logo Java logo JavaScript logo Curl logo # Download the helper library from https://www.twilio.com/docs/python/install import os from twilio.rest import Client # Find your Account SID and Auth Token at twilio.com/console # and set the environment variables. See http://twil.io/secure account_sid = os.environ['TWILIO_ACCOUNT_SID'] auth_token = os.environ['TWILIO_AUTH_TOKEN'] client = Client(account_sid, auth_token) message = client.messages.create( body='Hi there', from_='+15017122661', to='+15558675310' ) print(message.sid) // Install the C# / .NET helper library from twilio.com/docs/csharp/install using System; using Twilio; using Twilio.Rest.Api.V2010.Account; class Program { static void Main(string[] args) { // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID"); string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN"); TwilioClient.Init(accountSid, authToken); var message = MessageResource.Create( body: "Hi there", from: new Twilio.Types.PhoneNumber("+15017122661"), to: new Twilio.Types.PhoneNumber("+15558675310") ); Console.WriteLine(message.Sid); } } <?php // Update the path below to your autoload.php, // see https://getcomposer.org/doc/01-basic-usage.md require_once '/path/to/vendor/autoload.php'; use Twilio\Rest\Client; // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure $sid = getenv("TWILIO_ACCOUNT_SID"); $token = getenv("TWILIO_AUTH_TOKEN"); $twilio = new Client($sid, $token); $message = $twilio->messages ->create("+15558675310", // to ["body" => "Hi there", "from" => "+15017122661"] ); print($message->sid); # Download the helper library from https://www.twilio.com/docs/ruby/install require 'rubygems' require 'twilio-ruby' # Find your Account SID and Auth Token at twilio.com/console # and set the environment variables. See http://twil.io/secure account_sid = ENV['TWILIO_ACCOUNT_SID'] auth_token = ENV['TWILIO_AUTH_TOKEN'] @client = Twilio::REST::Client.new(account_sid, auth_token) message = @client.messages.create( body: 'Hi there', from: '+15017122661', to: '+15558675310' ) puts message.sid // Install the Java helper library from twilio.com/docs/java/install import com.twilio.Twilio; import com.twilio.rest.api.v2010.account.Message; import com.twilio.type.PhoneNumber; public class Example { // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID"); public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN"); public static void main(String[] args) { Twilio.init(ACCOUNT_SID, AUTH_TOKEN); Message message = Message.creator( new com.twilio.type.PhoneNumber("+15558675310"), new com.twilio.type.PhoneNumber("+15017122661"), "Hi there") .create(); System.out.println(message.getSid()); } } // Download the helper library from https://www.twilio.com/docs/node/install // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure const accountSid = process.env.TWILIO_ACCOUNT_SID; const authToken = process.env.TWILIO_AUTH_TOKEN; const client = require('twilio')(accountSid, authToken); client.messages .create({body: 'Hi there', from: '+15017122661', to: '+15558675310'}) .then(message => console.log(message.sid)); curl -X POST "https://api.twilio.com/2010-04-01/Accounts/$TWILIO_ACCOUNT_SID/Messages.json" \ --data-urlencode "Body=Hi there" \ --data-urlencode "From=+15017122661" \ --data-urlencode "To=+15558675310" \ -u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN Python logo C# logo PHP logo Ruby logo Java logo JavaScript logo Curl logo OFFICIAL SDKS Build quickly and confidently with our SDKs for Node.js, Python, C#, Java, PHP, Ruby, and Go. TWILIO FUNCTIONS Bring ideas to life without having to host your own code by deploying with Twilio Functions. 99.95%+ API UPTIME Reliable availability you can trust to power your app’s most important features. PREFER NOT TO CODE? NO PROBLEM. Work with one of our trusted partners to get coding support or explore a pre-built solution. Find a partner Customer stories POWERED BY TWILIO Explore what the world’s leading businesses, from startups to global enterprises, have achieved with the Twilio Customer Engagement Platform. Retail Healthcare Financial services Nonprofit > “Having [Twilio] Segment not only helped us do the personalization work we’ve > always wanted to do, but we can now improve on the effectiveness of our ad > campaigns and create a better feedback loop.” > > Christian Rocha Castillo Deputy Director Ecommerce/Digital Media, Domino’s > Pizza Dominos Pizza logo DECREASED COST PER ACQUISITION BY 65% With Twilio, Domino’s created complex, personalized audience journeys to increase return on ad spend, revenue, and incremental orders across paid and owned ecommerce channels. Read the story 65% decrease in customer acquisition cost 23% incremental increase in Facebook conversions 700% increase in return on Google ad spend > “The combination of Twilio and Segment will empower us to provide customer > magic moments and communication that’s highly relevant” > > Christine Li Director of Marketing Technology, Allergan Allergan logo GREW THEIR DIRECT-TO-CONSUMER LOYALTY PROGRAM BY $400M With Twilio, Allergan Aesthetics implemented new messaging tools and a centralized source of customer data, driving an increase of 3M+ loyalty users. Read the story 41% reduction in cost per acquisition 3M+ more consumer loyalty users 40% increase in sales through personalization > “[Twilio] Verify greatly reduces our own support costs, over other > verification methods.” > > Suhas Joshi Engineering Manager, Stripe Stripe logo STRIPE ENSURES ITS MILLIONS OF USERS ARE EASILY AND RELIABLY VERIFIED WITH TWILIO With Twilio Verify, millions of businesses all over the globe can quickly and easily verify their identity, log in to their Stripe accounts, and use one complete platform for their payment needs. Read the story ~70% user verifications by Twilio Verify 6 POINT improvement in login success rates > “We were tired of monolithic systems that weren’t really flexible ... > Volunteers really like [the new Twilio-powered alert system]. They can > schedule themselves, do what they need to do, and communicate effortlessly > with our dispatchers.” > > Jim McGowan Director of Planning and Situational Awareness for the American > Red Cross of Chicago & Northern Illinois American Red Cross logo STAFFED VOLUNTEERS 50% FASTER With Twilio, The American Red Cross built a new alert system that allows dispatchers to send messages to volunteers quickly, which saves precious minutes for dispatchers and responders in the face of an emergency. Read the story 1,200+ disasters responded to every year 500+ active volunteers activated more efficiently 20% of the US population served by app IT’S NEVER BEEN EASIER TO PERSONALIZE YOUR ENGAGEMENT Contextual data An icon of a right arrow Make every interaction smarter Deepen every customer interaction with data and AI that gives you real-time context of their preferences, history, and behavior. Communication channels An icon of a right arrow Deliver the right message on the right channel for every unique customer We support every major communication channel so you can reach your customers where they are, in the way they prefer. Trusted AI An icon of a right arrow Simplify the complexity of building personalized experiences We’ve built AI into every layer to remove complexity, help you automate tasks, and protect your business and customers at any scale. Twilio CEP An icon of a right arrow Twilio Customer Engagement Platform One platform to deliver personalized experiences at scale across every key use case. Discover Twilio CEP An icon of a right arrow Get started today START BUILDING WITH TWILIO FOR FREE Sign up and start building your ideal customer engagement experience today. Start for free View pay-as-you-go pricing -------------------------------------------------------------------------------- 1. 100X faster delivery times for email notifications: See the Chatwork customer story 2. 3X more bookings with personalized campaigns: See the Vacasa customer story 3. 95% decrease in time spent on fraud prevention labor: See Forrester Consulting’s Total Economic Impact Analysis (TEI) for Twilio Verify report 4. 12% increase in CSAT with new Twilio IVR: See the Chime customer story WE CAN'T WAIT TO SEE WHAT YOU BUILD. 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