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Submitted URL: https://americanintegrityco.com/
Effective URL: https://www.aiicfl.com/
Submission: On October 10 via api from US — Scanned from DE
Effective URL: https://www.aiicfl.com/
Submission: On October 10 via api from US — Scanned from DE
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<li><strong></strong><span style="line-height: 1.4;">If you have tropical storm or hurricane-related damage, please call 844-MYAIIC1 <a href="tel:+18446924421" style="color: #000000;">(844-692-4421)</a></span>
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<a href="/education/lawsuit-reform"><img style="width:300px;" src="/images/default-source/homepage-images/aiic_fl-rocket.jpg?sfvrsn=204404e9_2" data-displaymode="Original" alt="AIIC_FL Rocket" title="Florida's Property Insurance Rates Have Been Skyrocketing"></a>
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<h3>Here’s why:</h3>
<ul style="list-style-type: disc;">
<li>Lawsuit abuse driven by fee multipliers</li>
<li>Claims reported with damage to roofs appear only to be wear-and-tear or maintenance-related</li>
<li>Rising reinsurance costs</li>
</ul>
<p>If you’re tired of skyrocketing home insurance premiums, click <em>learn more</em> to see how <strong>you</strong> can help put an end to them!</p>
<a href="https://fltortreform.com/" class="btn btn-gold"><span class="fa fa-chevron-right"></span>Learn More</a>
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<h3 title="View Jobs">
<a href="https://careers-aiicfl.icims.com/jobs/intro?bga=true&hashed=-435623418&height=500&jan1offset=-300&jun1offset=-240&mobile=false&needsRedirect=false&width=1140">Great Employees = An Award-Winning Workplace + Satisfied Agents and Customers</a>
</h3>
<ul>
<li>Almost 80% customer satisfaction with timeliness and resolution of their claims</li>
<li>91% agency partner satisfaction rate</li>
<li>Consistently rank as a Top Workplace in Tampa Bay Times and in the United States, and a Business Insurance Best Workplace</li>
</ul>
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<h3>Client Testimonials</h3>
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<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="ba6e6ee2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
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<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> Prompt, professional and knowledgeable. Put us at ease and assisted us in dealing with the claim process. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="-2" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
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<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="c76e6ee2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
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<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> My adjuster was very helpful and always answered my phone calls or called me back in a timely manner. She executed my claim
faster than I expected. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="-1" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
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<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="d46e6ee2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
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<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> This past June, I had to file a claim for a lightning strike. I’m a licensed electrician and I own my own company in
Jacksonville, and my adjuster was very knowledgeable about the effects of lightning and how it effects the vessel. I have never had to file a claim before and the process went so smoothly. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-current slick-active" data-slick-index="0" aria-hidden="false" style="width: 297px;" role="tabpanel" id="slick-slide00" aria-describedby="slick-slide-control00">
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<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="0b5770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
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<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>We are so impressed with all of the very positive efforts our claims adjuster made on our behalf. One call and he totally communicated the plan and basically said they have it covered, and they did. We had no
stress. We could not recommend him more as our situation could have been very bad. We felt we had a friend trying to make our lives easier.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-active" data-slick-index="1" aria-hidden="false" style="width: 297px;" role="tabpanel" id="slick-slide01">
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<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="1b5770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>Our adjuster was a delight to speak with, and really knew their stuff! They made "insurance-ese" a language much more understandable. They took all the uncertainty out for us.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-active" data-slick-index="2" aria-hidden="false" style="width: 297px;" role="tabpanel" id="slick-slide02">
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<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="af7670e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
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<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> American Integrity made things clear in my policy, for example replacement cost versus actual cash value for household items. I
had another carrier before and I never realized it was an actual cash value policy until I went back and looked after becoming an American Integrity policyholder. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide" data-slick-index="3" aria-hidden="true" style="width: 297px;" tabindex="-1" role="tabpanel" id="slick-slide03" aria-describedby="slick-slide-control01">
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<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="285770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
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<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>I would like to comment positively on the excellent service provided by American Integrity Insurance staff, especially our adjuster. They were prompt, helpful and professional when processing my claim. I
appreciate the good service.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide" data-slick-index="4" aria-hidden="true" style="width: 297px;" tabindex="-1" role="tabpanel" id="slick-slide04">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="355770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>Given our lack of knowledge and anxiety, we were blessed to deal with everybody representing American Integrity. Thank you for making us feel like your most important customer!</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide" data-slick-index="5" aria-hidden="true" style="width: 297px;" tabindex="-1" role="tabpanel" id="slick-slide05">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="425770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>I am very pleased with the way my claim was handled by American Integrity. You live up to the meaning of the word "integrity' in your name.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide" data-slick-index="6" aria-hidden="true" style="width: 297px;" tabindex="-1" role="tabpanel" id="slick-slide06" aria-describedby="slick-slide-control02">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="4f5770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>I totally appreciate that awesome teamwork mentality.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide" data-slick-index="7" aria-hidden="true" style="width: 297px;" tabindex="-1" role="tabpanel" id="slick-slide07">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="a06e6ee2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> My adjuster was very responsive, answering all my questions promptly. He helped me through a process I had not encountered
before. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide" data-slick-index="8" aria-hidden="true" style="width: 297px;" tabindex="-1" role="tabpanel" id="slick-slide08">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="ad6e6ee2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> They made me feel secure in my claim. Very caring and responsive. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide" data-slick-index="9" aria-hidden="true" style="width: 297px;" tabindex="-1" role="tabpanel" id="slick-slide09" aria-describedby="slick-slide-control03">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="ba6e6ee2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> Prompt, professional and knowledgeable. Put us at ease and assisted us in dealing with the claim process. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide" data-slick-index="10" aria-hidden="true" style="width: 297px;" tabindex="-1" role="tabpanel" id="slick-slide010">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="c76e6ee2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> My adjuster was very helpful and always answered my phone calls or called me back in a timely manner. She executed my claim
faster than I expected. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide" data-slick-index="11" aria-hidden="true" style="width: 297px;" tabindex="-1" role="tabpanel" id="slick-slide011">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="d46e6ee2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> This past June, I had to file a claim for a lightning strike. I’m a licensed electrician and I own my own company in
Jacksonville, and my adjuster was very knowledgeable about the effects of lightning and how it effects the vessel. I have never had to file a claim before and the process went so smoothly. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="12" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="0b5770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>We are so impressed with all of the very positive efforts our claims adjuster made on our behalf. One call and he totally communicated the plan and basically said they have it covered, and they did. We had no
stress. We could not recommend him more as our situation could have been very bad. We felt we had a friend trying to make our lives easier.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="13" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="1b5770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>Our adjuster was a delight to speak with, and really knew their stuff! They made "insurance-ese" a language much more understandable. They took all the uncertainty out for us.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="14" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="af7670e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> American Integrity made things clear in my policy, for example replacement cost versus actual cash value for household items. I
had another carrier before and I never realized it was an actual cash value policy until I went back and looked after becoming an American Integrity policyholder. </div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="15" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="285770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>I would like to comment positively on the excellent service provided by American Integrity Insurance staff, especially our adjuster. They were prompt, helpful and professional when processing my claim. I
appreciate the good service.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="16" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="355770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>Given our lack of knowledge and anxiety, we were blessed to deal with everybody representing American Integrity. Thank you for making us feel like your most important customer!</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="17" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="425770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>I am very pleased with the way my claim was handled by American Integrity. You live up to the meaning of the word "integrity' in your name.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="18" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="4f5770e2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText">
<p>I totally appreciate that awesome teamwork mentality.</p>
</div>
</div>
</div>
</div>
</div>
<div class="slick-slide slick-cloned" data-slick-index="19" id="" aria-hidden="true" style="width: 297px;" tabindex="-1">
<div>
<div class="testimonials--item list-band--slider-item" data-sf-provider="OpenAccessDataProvider" data-sf-id="a06e6ee2-b73c-6ffc-9311-ff00005aebf7" data-sf-type="Telerik.Sitefinity.Lists.Model.ListItem"
style="width: 100%; display: inline-block;">
<div class="testimonials--item-inner list-band--slider-item-inner">
<span class="icon icon-quote" aria-hidden="true"></span>
<div class="testimonials--item-content" data-sf-field="Content" data-sf-ftype="LongText"> My adjuster was very responsive, answering all my questions promptly. He helped me through a process I had not encountered
before. </div>
</div>
</div>
</div>
</div>
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HERE’S WHY:
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CLIENT TESTIMONIALS
Prompt, professional and knowledgeable. Put us at ease and assisted us in
dealing with the claim process.
My adjuster was very helpful and always answered my phone calls or called me
back in a timely manner. She executed my claim faster than I expected.
This past June, I had to file a claim for a lightning strike. I’m a licensed
electrician and I own my own company in Jacksonville, and my adjuster was very
knowledgeable about the effects of lightning and how it effects the vessel. I
have never had to file a claim before and the process went so smoothly.
We are so impressed with all of the very positive efforts our claims adjuster
made on our behalf. One call and he totally communicated the plan and basically
said they have it covered, and they did. We had no stress. We could not
recommend him more as our situation could have been very bad. We felt we had a
friend trying to make our lives easier.
Our adjuster was a delight to speak with, and really knew their stuff! They made
"insurance-ese" a language much more understandable. They took all the
uncertainty out for us.
American Integrity made things clear in my policy, for example replacement cost
versus actual cash value for household items. I had another carrier before and I
never realized it was an actual cash value policy until I went back and looked
after becoming an American Integrity policyholder.
I would like to comment positively on the excellent service provided by American
Integrity Insurance staff, especially our adjuster. They were prompt, helpful
and professional when processing my claim. I appreciate the good service.
Given our lack of knowledge and anxiety, we were blessed to deal with everybody
representing American Integrity. Thank you for making us feel like your most
important customer!
I am very pleased with the way my claim was handled by American Integrity. You
live up to the meaning of the word "integrity' in your name.
I totally appreciate that awesome teamwork mentality.
My adjuster was very responsive, answering all my questions promptly. He helped
me through a process I had not encountered before.
They made me feel secure in my claim. Very caring and responsive.
Prompt, professional and knowledgeable. Put us at ease and assisted us in
dealing with the claim process.
My adjuster was very helpful and always answered my phone calls or called me
back in a timely manner. She executed my claim faster than I expected.
This past June, I had to file a claim for a lightning strike. I’m a licensed
electrician and I own my own company in Jacksonville, and my adjuster was very
knowledgeable about the effects of lightning and how it effects the vessel. I
have never had to file a claim before and the process went so smoothly.
We are so impressed with all of the very positive efforts our claims adjuster
made on our behalf. One call and he totally communicated the plan and basically
said they have it covered, and they did. We had no stress. We could not
recommend him more as our situation could have been very bad. We felt we had a
friend trying to make our lives easier.
Our adjuster was a delight to speak with, and really knew their stuff! They made
"insurance-ese" a language much more understandable. They took all the
uncertainty out for us.
American Integrity made things clear in my policy, for example replacement cost
versus actual cash value for household items. I had another carrier before and I
never realized it was an actual cash value policy until I went back and looked
after becoming an American Integrity policyholder.
I would like to comment positively on the excellent service provided by American
Integrity Insurance staff, especially our adjuster. They were prompt, helpful
and professional when processing my claim. I appreciate the good service.
Given our lack of knowledge and anxiety, we were blessed to deal with everybody
representing American Integrity. Thank you for making us feel like your most
important customer!
I am very pleased with the way my claim was handled by American Integrity. You
live up to the meaning of the word "integrity' in your name.
I totally appreciate that awesome teamwork mentality.
My adjuster was very responsive, answering all my questions promptly. He helped
me through a process I had not encountered before.
They made me feel secure in my claim. Very caring and responsive.
Prompt, professional and knowledgeable. Put us at ease and assisted us in
dealing with the claim process.
My adjuster was very helpful and always answered my phone calls or called me
back in a timely manner. She executed my claim faster than I expected.
This past June, I had to file a claim for a lightning strike. I’m a licensed
electrician and I own my own company in Jacksonville, and my adjuster was very
knowledgeable about the effects of lightning and how it effects the vessel. I
have never had to file a claim before and the process went so smoothly.
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