www.parkplacetechnologies.com Open in urlscan Pro
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Text Content

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 * Services
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   Third Party Hardware Maintenance
    * Storage Maintenance
    * Server Maintenance
    * Network Maintenance

 * Infrastructure Managed Services
   Main Menu
   Infrastructure Managed Services
    * Hardware Monitoring
    * Base Level Support
    * Plus Level Support
    * Full Level Support
    * VMware Technical Support

 * Professional Services
   Main Menu
   Professional Services
    * Wireless Transformation
    * IT Asset Disposition
    * Storage & Data Migration
    * Data Center Relocation
    * Remote Hands
    * IMAC Services
    * IT Deployments
    * IT Staff Augmentation

 * Sustainability Services
   Main Menu
   Sustainability Services
    * Immersion Cooling Services

 * Products
 * Entuity Software
   Main Menu
   Entuity Software
    * Network Discovery
    * Network Event Management System
    * Network Topology Mapping
    * Network Flow Analyzer
    * SurePath Application Monitoring
    * Entuity Tech Talks
    * Entuity Training Courses
    * Entuity Resources

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CISCO MAINTENANCE & SUPPORT

Access Cisco-certified engineers with our robust support.

Home » Third Party Maintenance » Cisco Maintenance


WORLD-CLASS CISCO SUPPORT AND MAINTENANCE

With Park Place Technologies, you can maintain your Cisco equipment past its
warranty or end of service life and get direct access to our technical support.
Read more about our Cisco 3rd party maintenance today.




SUPPORTED CISCO NETWORK DEVICES

Park Place Technologies can help keep your Cisco equipment running past its
initial warranty. Browse our Cisco end of life list or see which models are
supported by our Cisco server maintenance and hardware services below.
 *  * Cisco MCS
    * Cisco UCS
    * Cisco Catalyst Switches
    * Cisco Routers

 *  * Cisco Security Appliances
    * Cisco MDS Fibre Switches
    * Cisco Nexus
    * Cisco Meraki

 *  * Cisco PIX
    * Cisco ASA
    * Cisco Edge
    * Cisco Aironet


 * 
 * 


FLEXIBLE SERVICE LEVELS

Park Place allows you to extend the life of your Cisco data center hardware by
providing world-class IT hardware maintenance and service that includes our fast
and responsive 24/7 domestic call center. Park Place Cisco third party
maintenance provides the following benefits:

 * 24 hours a day, 7 days a week
 * Initial phone-based diagnosis
 * Field Engineer on-site (if required) within 4 hours after customer contact


A PORTAL IN YOUR POCKET

The first of its kind in the third-party hardware maintenance category,
PPTechMobile brings the self-service convenience of our customer portal (Central
Park) right to your mobile devices.

Features:

 * Submit, edit and view incidents
 * Monitor escalation processes
 * Access all contracted assets
 * In order to use PPTechMobile, customers will first need to register for
   Central Park.




FLEXIBLE SERVICE LEVELS

Park Place allows you to extend the life of your Cisco data center hardware by
providing world-class IT hardware maintenance and service that includes our fast
and responsive 24/7 domestic call center. Park Place Cisco third party
maintenance provides the following benefits:

 * 24 hours a day, 7 days a week
 * Initial phone-based diagnosis
 * Field Engineer on-site (if required) within 4 hours after customer contact


A PORTAL IN YOUR POCKET

The first of its kind in the third-party hardware maintenance category,
PPTechMobile brings the self-service convenience of our customer portal (Central
Park) right to your mobile devices.

Features:

 * Submit, edit and view incidents
 * Monitor escalation processes
 * Access all contracted assets
 * In order to use PPTechMobile, customers will first need to register for
   Central Park.

‹›



ENGINEER EXPERTISE

We employ a comprehensive team of field service and advanced L3 engineers that
have an average of 15+ years of direct OEM experience with storage hardware.
These teams are located in cities around the world and can be on-site at your
facility within 4 hours. That’s professional support whenever you need it,
wherever your storage hardware is located.
 * 600+
   Global Professionals
 * 15+
   Years Average Experience
 * 150K+
   Service Calls in 2021
 * 





CENTRAL PARK CUSTOMER PORTAL

View all your assets and solve any issue with greater efficiency and improved
response times. Central Park provides a single pane of glass that allows you to:
 * Get real-time visibility for all events
 * Submit a ticket
 * View open/closed tickets
 * View all active Park Place contracts
 * View all assets under contract (active or inactive)
 * Add equipment
 * Add, update, enable, and disable technical contacts per location


Featured Case Studies
 * Case Studies
   Moraine Valley Community College Case Study
   
 * Case Studies
   Park Place Service Keeps University Hospitals Data Centers Healthy
   
 * Case Studies
   ParkView™ Has Been a Game-Changer for The Open University
   

see all case studies
Featured Resources
 * White Papers
   5 Things You Need to Know About Reducing Data Security Risk During Asset
   Disposal
   
 * White Papers
   Dedicated Maintenance Services Offer IT Managers a Trustworthy Option
   
 * White Papers
   From the New Normal to the Next Normal in the Data Center
   

see all resources
Get Started
Ready to optimize your IT infrastructure? Let’s get started!
Get Started
As the global leader in data center and networking optimization, we work with
more than 21,000 companies across the globe — boosting infrastructure
performance and Uptime, maximizing IT staff and stretching budget.
Contact Us
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© 2024 Park Place Technologies
 * Terms of Use and Privacy Policy
 * Anti-Slavery & Human Trafficking

Services
 * Data Center Hardware Maintenance
 * Data Center Professional Services
 * Infrastructure Managed Services

Products
 * Network Monitoring Software
 * New and Preowned Hardware

EOSL Library
 * End of Life / End of Service Life

Partners
 * Overview
 * Become a Partner

Customers and Suppliers
 * Customer Portal
 * Supplier Business Classification
 * Supplier Code of Conduct
 * Supplier Diversity Program
 * UK Gender Pay Gap Report

Knowledge Center
 * Entuity Documentation

Company
 * About Us
 * Our Leadership
 * Sustainability and ESG
 * Press Releases
 * In the News
 * Events
 * Locations
 * Service Locations
 * Careers

Resources
 * Case Studies
 * Webinars
 * Podcasts
 * Infographics
 * White Papers
 * Blog
 * All Resources

 * Services
   * Data Center Hardware Maintenance
   * Data Center Professional Services
   * Infrastructure Managed Services
 * Products
   * Network Monitoring Software
   * New and Preowned Hardware
 * EOSL Library
   * End of Life / End of Service Life
 * Partners
   * Overview
   * Become a Partner
 * Customers
   * Customer Portal
   * Supplier Business Classification
   * Supplier Code of Conduct
   * Supplier Diversity Program
   * UK Gender Pay Gap Report
 * Knowledge Center
   * Entuity Documentation
 * Company
   * About Us
   * Our Leadership
   * Sustainability and ESG
   * Press Releases
   * In the News
   * Events
   * Locations
   * Service Locations
   * Careers
 * Resources
   * Case Studies
   * Webinars
   * Podcasts
   * Infographics
   * White Papers
   * Blog
   * All Resources

© 2024 Park Place Technologies
 * Terms of Use and Privacy Policy
 * Anti-Slavery & Human Trafficking

 * © 2024 Park Place Technologies

 * Terms of Use and Privacy Policy
 * Anti-Slavery & Human Trafficking






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