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Submitted URL: https://rise.articulate.com/share/FQo6Dip1cyrM6ajKXnUf8Yng9uLF8jjc#/lessons/TnCzvQBSY8dic8ZVhTEAgVyr-o5_CZT4
Effective URL: https://rise.articulate.com/share/FQo6Dip1cyrM6ajKXnUf8Yng9uLF8jjc
Submission: On June 13 via api from ZA — Scanned from DE

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Text Content

The impact of Data Quality on Pricing
Top of page
SKIP TO LESSON
Data Quality
0% COMPLETE
 1. About Data Quality
 2. Data Quality in FNB Commercial
 3. The impact of Data Quality on Financial Performance
 4. Data Quality in CRM
 5. The impact of Data Quality on Pricing
 6. Segmentation and the SO&P Portal
 7. Where can I find help regarding Data Quality?


Lesson 4 - Data Quality in CRM
Lesson content
Lesson 5 of 7


THE IMPACT OF DATA QUALITY ON PRICING




NEGATIVE OUTCOMES OF POOR DATA QUALITY IN PRICING:


 1. Front of card
    
    Poor decision making
    
    Click to flip
    Back of card
    
    Customers that are not linked correctly to a Relationship may not get the
    same benefits in terms of pricing.
    
    Click to flip
 2. Front of card
    
    Missed opportunities 
    
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    Back of card
    
    Most customer are Price sensitive and incorrect pricing may impact
    cross-sell opportunities.
    
    Click to flip
 3. Front of card
    
    Poor Client Experience
    
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    Back of card
    
    If the contact information of the customer is incorrect, the will not get
    notification of pricing changes would could lead to a poor customer
    experience.
    
    Click to flip
 4. Front of card
    
    Lost time and productivity
    
    Click to flip
    Back of card
    
    Apart from the Customer impact due to poor data quality, incorrect pricing
    may also result in unnecessary rework and time wasted.  
    
    Click to flip

PRICING DATA QUALITY DASHBOARD

The Pricing Data Quality dashboard on MicroStrategy provides the Portfolio Owner
with a list of Pricing Data Quality errors and their status. View this short
video on navigating the Data Quality dashboard in MicroStrategy.

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View this short video on navigating the Data Quality dashboard in MicroStrategy.
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Lesson 6 - Segmentation and the SO&P Portal

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