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HALF OF THE WORLD’S PEOPLE ARE STILL OFFLINE. HOW DO WE CONNECT THEM AS QUICKLY
AS POSSIBLE?

WEB FOUNDATION · FEBRUARY 5, 2019

 * Alliance for Affordable Internet

This post was written by Eleanor Sarpong, A4AI Deputy Director & Policy Lead,
and originally published at a4ai.org. Follow Eleanor on Twitter @Ellasarpong.

--------------------------------------------------------------------------------

I was in a café in London on my phone when I read the news. For the first
time, more than half the world’s people were online. Yes, this 50/50 moment was
a milestone to celebrate, but surrounded by people sipping coffee and browsing
the web, it was hard to comprehend that for billions of people around the world,
internet access remains a distant reality.

Internet access is still an unaffordable luxury for many. For others, service is
inadequate or unreliable, and not worth the trouble or expense of connecting.
Online abuse, violations of privacy, government surveillance, and other issues
provide further challenges, keeping many offline. At the same time, a growing
number of governments including Bangladesh, Sudan, Zimbabwe, Congo are shutting
down or limiting access to the internetduring contentious elections, or in the
face of criticism from citizens.

The World Wide Web works best when it is truly worldwide, and offers everyone,
everywhere a chance to connect, participate, and make their voice heard. But
connecting the nearly 50% still offline won’t happen by itself. In fact, in the
past ten years, we’ve seen a slowdown in the rate at which people are coming
online. To reverse this trend and connect the unconnected — most of whom are
women, poor or rural populations living in low- and middle-income countries — we
need to see increased efforts to tackle these major obstacles.

This effort requires sustained commitment from companies, policymakers and civil
society. Here at A4AI, we’re focused on what we see as one of the biggest
obstacles to getting everyone online: affordability. Here are our top priorities
for 2019:

 * Government commitment to policies that advance access and affordability. In
   2018, governments saw average increases of just 1% in our Affordability
   Drivers Index, measuring policies that impact affordability — the slowest
   rate of improvement since we started tracking as part of our Affordability
   Report. Policy and regulations for national broadband, digital and ICT need
   to be updated to keep up with industry trends. And unless policy commitments
   are backed with resources, they will have little impact.
 * Greater commitment to infrastructure and access is needed to improve the
   quality of service and experience of consumers. Many governments,
   particularly in developing economies, need to focus on the fair pricing of
   spectrum, streamlining permitting processes and eliminating taxes that stifle
   investment. Industry practitioners frequently cite the high costs of civil
   works, accounting for 50-70% of ICT infrastructure costs in some markets.
   This could be improved with a sharp increase in infrastructure sharing, both
   within the ICT industry and with other sectors such as utilities, rail, roads
   and power. In addition, A4AI research shows that improved collaboration
   between countries, particularly landlocked and island nations, could also
   reduce connectivity costs for consumers.
 * Embrace new models of connectivity to reduce costs, particularly for middle
   and last mile connectivity. As the world gears up for 5G, will 2019 see more
   use of community networks and TV white spaces to provide broadband? Towards
   the end of 2018, there was an increased interest in Community networks such
   as Zenzeleniin South Africa and ASORCOM’s Siyin valley project in Myanmar.
   Guidelines for building these kinds of networks have been simplified by
   the Internet Society. Following several successful TV white spaces pilots,
   commercial rollouts are imminent. Regulators who support these new models
   could see a significant uptake in broadband.
 * Unlock unused Universal Access Service Funds (USAF) to develop public access
   innovations and digital skills for marginalised groups. Web
   Foundation research on these funds found that around US$408 million collected
   to expand internet access has been left unused by governments due to
   bureaucracy or limiting regulations. Governments must urgently update
   regulation or legislation to allow these funds to be released and used to
   provide access and skills training to some of those least likely to get
   online. There should also be greater transparency around the use and impact
   of these funds to ensure they are effectively used.
 * Actively seek and use gender-disaggregated data. Research shows the people
   most likely to be left out of the digital revolution are women. Without
   accurate gender-disaggregated data to guide policymakers, access and skills
   programmes targeted to women cannot be properly run. Regulators, network
   providers and researchers all have a role to play to improve this data
   collection.
 * Push back against internet taxes. In 2018 a number of governments pursued
   various forms of taxation on social media, digital business and data
   packages. Many were short-sighted strategies impacting consumer’s ability to
   access the web. While these taxes provide countries with increased tax
   revenue in the short term, they increase the cost to connect for all —
   particularly for those at the bottom of the income ladder already struggling
   to afford a basic connection. By adopting a consumer-centric approach to
   taxation and multistakeholder engagement backed by research, governments can
   realise opportunities presented by new digital models in the face of rapidly
   changing legacy and telecom market models.

The United Nations Sustainable Development Goals has set a target of universal
internet access by 2020. This target will be missed. In fact, unless we take
urgent action now, it’s unlikely we’ll get to universal access for decades. At
A4AI we will continue to work for change in government and corporate policies to
bring down the cost of access so that those not connected have the opportunity
to get online as quickly as possible.

--------------------------------------------------------------------------------

 

For more updates, follow us on Twitter at @webfoundation and sign up to receive
our newsletter. Follow A4AI at @A4A_Internet.

To receive a weekly news brief on the most important stories in tech, subscribe
to The Web This Week.

Previous PostBuilding a Contract for the Web — Next Steps · Jan 30, 2019
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