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Effective URL: https://www.medicaid.gov/resources-for-states/coronavirus-disease-2019-covid-19/unwinding-and-returning-regular-operation...
Submission: On March 10 via api from BE — Scanned from DE
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Skip to main content Request for Information (RFI): Access to Coverage and Care in Medicaid & CHIP [CLOSE] An official website of the United States government Here’s how you know Official websites use .gov A .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS A lock ( Lock A locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. Menu * Federal Policy Guidance * Resources for States * 1. Innovation Accelerator Program 1. Program Areas 2. Functional Areas 2. Medicaid State Technical Assistance 1. Health Home Information Resource Center 3. Medicaid and CHIP Program Portal 1. Eligibility & Administration SPA Implementation Guides 2. MACPro Training & Help 4. MAC Learning Collaboratives 1. Data Analytics 2. Expanding Coverage 3. Exchange Innovators 4. Federally Facilitated Marketplace 5. Value-Based Purchasing 5. Disaster Response Toolkit 1. State Plan Flexibilities 2. Using Section 1115 Demonstrations for Disaster Response 3. Home & Community-Based Services in Public Health Emergencies 4. Federal Disaster Resources 5. Section 1135 Waiver Flexibilities 6. Coronavirus Disease 2019 (COVID-19) 1. Unwinding and Returning to Regular Operations after COVID-19 2. Medicaid and CHIP Resources 3. CMCS Medicaid and CHIP All State Calls 4. State Waiver and Amendment Approvals 5. Tools and Checklists for States 6. Other Agency Guidance 7. Press Releases 7. SPA and 1915 Waiver Processing 1. 1915 Waiver Toolkit 2. CHIP SPA Toolkit 3. Medicaid SPA Toolkit 8. Medicaid and CHIP Eligibility & Enrollment Webinars * Medicaid * 1. Medicaid State Plan Amendments 2. Access to Care 1. Access Monitoring Review Plans 3. Program Integrity 1. National Correct Coding Initiative 2. Affordable Care Act Program Integrity Provisions 4. Cost Sharing 1. Cost Sharing Exemptions 2. Out of Pocket Costs 5. Indian Health & Medicaid 1. History 2. Indian Health Care Improvement Act 3. American Recovery & Reinvestment Act 4. Tribal Affairs Guidance & Resources 6. Outreach Tools 1. Supporting Enrollment Efforts 2. Helping Connect Enrollees to Care 3. Living Well 7. Quality of Care 1. Medicaid Managed Care 2. Improvement Initiatives 3. Performance Measurement 4. Releases & Announcements 8. Enrollment Strategies 1. Continuous Eligibility 2. Express Lane Eligibility 3. Lawfully Residing Immigrant Children & Pregnant Women 4. Presumptive Eligibility 9. Home & Community Based Services 1. Home & Community Based Services Authorities 2. HCBS Training 3. Guidance 4. Statewide Transition Plans 5. Technical Assistance 10. Program Information 1. Medicaid & CHIP Eligibility Levels 2. Medicaid & CHIP Enrollment Data 3. Medicaid & CHIP Marketplace Interactions 4. Targeted Enrollment Strategies 5. Eligibility Verification Policies 11. Section 1115 Demonstrations 1. About 1115 Demonstrations 2. How States Apply 3. Transparency 4. 1115 Demonstration Monitoring & Evaluation 5. State Waivers List 6. 1115 Substance Use Disorder Demonstrations 7. Coronavirus Disease 2019 (COVID-19): Section 1115 Demonstrations 12. Managed Care 1. Managed Care Authorities 2. Enrollment Report 3. Managed Care Entities 4. Guidance 5. Managed LTSS 6. Profiles & Program Features 7. Technical Assistance 13. Eligibility 1. Estate Recovery 2. MAGI Conversion Plan 3. Seniors & Medicare and Medicaid Enrollees 4. Verification Plans 5. Minimum Essential Coverage 6. Spousal Impoverishment 7. Medicaid Third Party Liability & Coordination of Benefits 8. Medicaid Eligibility Quality Control Program 14. Financial Management 1. Payment Limit Demonstrations 2. Disproportionate Share Hospitals 3. Medicaid Administrative Claiming 4. State Budget & Expenditure Reporting for Medicaid and CHIP 5. Provider Preventable Conditions 6. Actuarial Report on the Financial Outlook for Medicaid 7. Section 223 Demonstration Program to Improve Community Mental Health Services 15. Data & Systems 1. Medicaid Enterprise Systems Newsletter 2. MACBIS 3. Medicaid Information Technology Architecture 4. Medicaid Management Information System 5. Medicaid Enterprise Certification Toolkit 6. Medicaid Eligibility & Enrollment Toolkit 7. Medicaid Enterprise Reuse 8. Health Information Technology 9. Health Information Exchange 10. IT Procurement Opportunities 11. Outcomes-Based Certification 16. Benefits 1. Alternative Benefit Plans 2. Autism Services 3. Behavioral Health Services 4. Dental Care 5. Early and Periodic Screening, Diagnostic, and Treatment 6. Hospice Benefits 7. Mandatory & Optional Medicaid Benefits 8. Prevention 9. Telemedicine 17. Prescription Drugs 1. Branded Prescription Drug Fee Program 2. Drug Utilization Review 3. Federal Upper Limit 4. Medicaid Drug Policy 5. Medicaid Drug Rebate Program 6. Pharmacy Pricing 7. Program Releases 8. Retail Price Survey 9. State Drug Utilization Data 10. State Prescription Drug Resources 18. Long Term Services & Supports 1. Health Homes 2. Person-Centered Hospital Discharge Model 3. Person-Centered Planning Grants 4. State Profile Tool Grant 5. Balancing Long Term Services & Supports 6. Integrating Care 7. Employment Initiatives 8. Institutional Long Term Care 9. Money Follows the Person 10. PACE 11. Alternatives to Psychiatric Residential Treatment Facilities Demonstration 12. Reports & Evaluations 13. Self-Directed Services 14. Testing Experience & Functional Tools demonstration 15. Workforce Initiative * CHIP * 1. Benefits 2. Eligibility Standards 1. Waiting Periods 3. Cost Sharing 4. Financing 5. CHIPRA 1. CHIPRA Awards & Performance Bonus 6. CHIP State Program Information 7. Reports & Evaluations 8. CHIP Managed Care 9. CHIP Quality & Performance * Basic Health Program * State Overviews * 1. Scorecard 1. National Context 2. State Health System Performance 3. State Administrative Accountability 4. Federal Administrative Accountability 2. State Profiles 3. Medicaid MAGI & CHIP Application Processing Time * About Us * 1. Messages from CMCS 2. Beneficiary Resources 3. Visit CMS 4. Contact Us 5. Program History 6. Leadership 7. Organization Search * Search * Archive * Site Map * FAQs MAINMENU Show — MainMenu Hide — MainMenu * Federal Policy Guidance * Resources for States * Resources for States * Innovation Accelerator Program * Innovation Accelerator Program * Program Areas * Reducing Substance Use Disorders * Improving Care for Medicaid Beneficiaries with Complex Care Needs and High Costs * Promoting Community Integration Through Long-Term Services and Supports * Functional Areas * Medicaid State Technical Assistance * Medicaid State Technical Assistance * Health Home Information Resource Center * Medicaid and CHIP Program Portal * Medicaid and CHIP Program Portal * Eligibility & Administration SPA Implementation Guides * MACPro Training & Help * MAC Learning Collaboratives * MAC Learning Collaboratives * Data Analytics * Expanding Coverage * Exchange Innovators * Federally Facilitated Marketplace * Value-Based Purchasing * Disaster Response Toolkit * Disaster Response Toolkit * State Plan Flexibilities * Using Section 1115 Demonstrations for Disaster Response * Home & Community-Based Services in Public Health Emergencies * Federal Disaster Resources * Section 1135 Waiver Flexibilities * Coronavirus Disease 2019 (COVID-19) * Coronavirus Disease 2019 (COVID-19) * Unwinding and Returning to Regular Operations after COVID-19 * Medicaid and CHIP Resources * Guidance and FAQs * Data Releases * Other Resources * CMCS Medicaid and CHIP All State Calls * 2020 * 2021 * 2022 * State Waiver and Amendment Approvals * Tools and Checklists for States * Other Agency Guidance * CMS Guidance * Clinical and Technical Guidance * Billing and Coding Guidance * Survey and Certification Guidance * Medicare and Other Coverage Guidance * Provider Enrollment Guidance * Marketplace Plan Guidance * Medicare Advantage Plan Guidance * Open Payments Guidance * Press Releases * SPA and 1915 Waiver Processing * SPA and 1915 Waiver Processing * 1915 Waiver Toolkit * CHIP SPA Toolkit * Medicaid SPA Toolkit * Medicaid and CHIP Eligibility & Enrollment Webinars * Medicaid * Medicaid * Medicaid State Plan Amendments * Access to Care * Access to Care * Access Monitoring Review Plans * Program Integrity * Program Integrity * National Correct Coding Initiative * Edit Files * Methodologies * Reference Documents * Affordable Care Act Program Integrity Provisions * Cost Sharing * Cost Sharing * Cost Sharing Exemptions * Out of Pocket Costs * Indian Health & Medicaid * Indian Health & Medicaid * History * Indian Health Care Improvement Act * American Recovery & Reinvestment Act * Tribal Affairs Guidance & Resources * Outreach Tools * Outreach Tools * Supporting Enrollment Efforts * Helping Connect Enrollees to Care * Living Well * Quality of Care * Quality of Care * Medicaid Managed Care * Improvement Initiatives * Performance Measurement * Releases & Announcements * Enrollment Strategies * Enrollment Strategies * Continuous Eligibility * Express Lane Eligibility * Lawfully Residing Immigrant Children & Pregnant Women * Presumptive Eligibility * Home & Community Based Services * Home & Community Based Services * Home & Community Based Services Authorities * HCBS Training * Guidance * Statewide Transition Plans * Technical Assistance * Program Information * Program Information * Medicaid & CHIP Eligibility Levels * Medicaid & CHIP Enrollment Data * September 2021 Medicaid & CHIP Enrollment Data Highlights * Monthly Reports * Medicaid and CHIP Enrollment Snapshot * Report Methodology * Medicaid Enrollment Data Collected Through MBES * Performance Indicator Technical Assistance * Medicaid & CHIP Marketplace Interactions * Targeted Enrollment Strategies * Eligibility Verification Policies * Section 1115 Demonstrations * Section 1115 Demonstrations * About 1115 Demonstrations * How States Apply * Transparency * 1115 Demonstration Monitoring & Evaluation * State Waivers List * 1115 Substance Use Disorder Demonstrations * Coronavirus Disease 2019 (COVID-19): Section 1115 Demonstrations * Managed Care * Managed Care * Managed Care Authorities * Enrollment Report * Managed Care Entities * Guidance * Managed LTSS * Profiles & Program Features * Technical Assistance * Eligibility * Eligibility * Estate Recovery * MAGI Conversion Plan * Seniors & Medicare and Medicaid Enrollees * Verification Plans * Minimum Essential Coverage * Spousal Impoverishment * Medicaid Third Party Liability & Coordination of Benefits * Medicaid Eligibility Quality Control Program * Financial Management * Financial Management * Payment Limit Demonstrations * Upper Payment Limit FAQs * Disproportionate Share Hospitals * Medicaid Administrative Claiming * LTC Ombudsman Programs * No Wrong Door * Translation and Interpretation * State Budget & Expenditure Reporting for Medicaid and CHIP * Expenditure Reports MBES/CBES * CMS-64 FFCRA Increased FMAP Expenditure Data * Provider Preventable Conditions * Actuarial Report on the Financial Outlook for Medicaid * Section 223 Demonstration Program to Improve Community Mental Health Services * Data & Systems * Data & Systems * Medicaid Enterprise Systems Newsletter * MACBIS * Medicaid Information Technology Architecture * Medicaid Management Information System * Medicaid Enterprise Certification Toolkit * Medicaid Eligibility & Enrollment Toolkit * Medicaid Enterprise Reuse * Health Information Technology * Health Information Exchange * IT Procurement Opportunities * Outcomes-Based Certification * Benefits * Benefits * Alternative Benefit Plans * Alternative Benefit Plan Eligibility * Designing an Alternative Benefit Plan * Autism Services * Behavioral Health Services * Parity * Substance Use Disorders * Children and Youth * SUPPORT Act Innovative State Initiatives and Strategies * SUPPORT Act Provider Capacity Demonstration * State Planning Grants for Qualifying Community-Based Mobile Crisis Intervention Services * Dental Care * Early and Periodic Screening, Diagnostic, and Treatment * Vision and Hearing Screening Services for Children and Adolescents * Lead Screening * Hospice Benefits * Mandatory & Optional Medicaid Benefits * Prevention * Telemedicine * Prescription Drugs * Prescription Drugs * Branded Prescription Drug Fee Program * Drug Utilization Review * Federal Upper Limit * Medicaid Drug Policy * Medicaid Drug Rebate Program * Pharmacy Pricing * Program Releases * Retail Price Survey * State Drug Utilization Data * State Prescription Drug Resources * Long Term Services & Supports * Long Term Services & Supports * Health Homes * Person-Centered Hospital Discharge Model * Person-Centered Planning Grants * State Profile Tool Grant * Balancing Long Term Services & Supports * Integrating Care * Employment Initiatives * Institutional Long Term Care * Money Follows the Person * PACE * Alternatives to Psychiatric Residential Treatment Facilities Demonstration * Reports & Evaluations * Self-Directed Services * Testing Experience & Functional Tools demonstration * Workforce Initiative * CHIP * CHIP * Benefits * Eligibility Standards * Eligibility Standards * Waiting Periods * Cost Sharing * Financing * CHIPRA * CHIPRA * CHIPRA Awards & Performance Bonus * CHIP State Program Information * Reports & Evaluations * CHIP Managed Care * CHIP Quality & Performance * Basic Health Program * State Overviews * State Overviews * Scorecard * Scorecard * National Context * State Health System Performance * State Administrative Accountability * Federal Administrative Accountability * State Profiles * Medicaid MAGI & CHIP Application Processing Time * About Us * About Us * Messages from CMCS * Beneficiary Resources * Visit CMS * Contact Us * Program History * Leadership * Organization Search * Search * Archive * Site Map * FAQs Navigation Breadcrumbs 1. Home 2. Resources for States 3. Coronavirus Disease 2019 (COVID-19) 4. Unwinding and Returning to Regular Operations after COVID-19 UNWINDING AND RETURNING TO REGULAR OPERATIONS AFTER COVID-19 The expiration of the continuous coverage requirement authorized by the Families First Coronavirus Response Act (FFCRA) presents the single largest health coverage transition event since the first open enrollment period of the Affordable Care Act. As a condition of receiving a temporary 6.2 percentage point Federal Medical Assistance Percentage (FMAP) increase under the FFCRA, states have been required to maintain enrollment of nearly all Medicaid enrollees. When the continuous coverage requirement expires, states will have up to 12 months to return to normal eligibility and enrollment operations. Additionally, many other temporary authorities adopted by states during the COVID-19 public health emergency (PHE), including Section 1135 waivers and disaster relief state plan amendments (SPAs), will expire at the end of the PHE, and states will need to plan for a return to regular operations across their programs. CMS will continue to update this page as additional tools and resources are released. Unwinding Guidance * Promoting Continuity of Coverage and Distributing Eligibility and Enrollment Workload in Medicaid, the Children’s Health Insurance Program (CHIP), and Basic Health Program (BHP) Upon Conclusion of the COVID-19 Public Health Emergency (PDF, 815.14 KB) (Posted 3/3/2022) * Updated Guidance Related to Planning for the Resumption of Normal State Medicaid, Children’s Health Insurance Program (CHIP), and Basic Health Program (BHP) Operations Upon Conclusion of the COVID-19 Public Health Emergency (Posted 8/13/2021) * State Health Office Letter: Planning for the Resumption of Normal State Medicaid, Children’s Health Insurance Program (CHIP), and Basic Health Program (BHP) Operations Upon Conclusion of the COVID-19 Public Health Emergency (Posted 12/22/2020) Tools and Templates * Medicaid and Children’s Health Insurance Program COVID-19 Health Emergency Eligibility and Enrollment Pending Actions Resolution Planning Tool (Posted 1/15/2021 and updated 3/3/2022) * General Transition Planning Tool for Restoring Regular Medicaid and Children’s Health Insurance Program Operations after Conclusion of the Coronavirus Disease 2019 Public Health Emergency (Posted 1/15/2021) * Program Integrity Considerations for Restoring State Medicaid and Children’s Health Insurance Program Operations Upon Conclusion of the COVID-19 Public Health Emergency * Risk Assessment Template - Word Version * Risk Assessment Template - Excel Version * Risk Assessment Tool Webinar Communications Tools * Medicaid and CHIP Continuous Enrollment Unwinding – Toolkit (English (PDF, 1.61 MB)) (Spanish (PDF, 1.94 MB)) * Medicaid Unwinding Toolkit Graphics (ZIP, 4.62 MB) * Consumer Research on Unwinding Phase I: Preventing Churn (PDF, 259.21 KB) Other Guidance and Resources * Overview of Strategic Approach to Engaging Managed Care Plans to Maximize Continuity of Coverage as States Resume Normal Eligibility and Enrollment Operations (Posted 12/8/2021 and updated 3/3/2022) * Strategies States and U.S. Territories Can Adopt to Maintain Coverage of Eligible Individuals as they Return to Normal Operations (Posted 11/24/2021) * Connecting Kids to Coverage: State Outreach, Enrollment and Retention Strategies issue brief (Posted 11/24/2021) * Ensuring Continuity of Coverage and Preventing Inappropriate Terminations – Part 2 (Posted August 2021) * Ensuring Continuity of Coverage and Preventing Inappropriate Terminations – Part 1 (Posted July 2021) * CIB: Medicaid and Children’s Health Insurance Program (CHIP) Renewal Requirements (Posted 12/4/2020) * CIB: Coordination of Eligibility and Enrollment between Medicaid, CHIP and the Federally Facilitated Marketplace (FFM or “Marketplace”) (Posted 7/25/2016) CMCS Medicaid and CHIP All State Calls * February 22, 2022 All-State Call Presentation: CMS Office of Communications consumer research on preventing churn during unwinding * February 15, 2022 All-State Call Presentation: Sunsetting Medicaid and CHIP disaster relief SPAs and section 1135 waivers and options for disaster relief SPA provisions * November 30, 2021 All-State Call Presentation: Strategies for retaining eligible individuals and engaging managed care plans * August 19, 2021 All-State Call Presentation: Overview of August 2021 State Health Official Letter * January 19, 2021 All-State Call Presentation: Overview of eligibility and enrollment provisions in December 2020 State Health Official Letter * January 7, 2021 All-State Call Presentation: Overview of December 2020 State Health Official Letter * June 16, 2020 All-State Call Presentation: Additional information on federal requirements for retaining Medicaid state plan flexibilities * Unwinding and Returning to Regular Operations after COVID-19 Back to Top * Related Sites RELATED SITES Show — Related Sites Hide — Related Sites Data.Medicaid.gov CMS.gov HHS.gov Healthcare.gov InsureKidsNow.gov Medicare.gov * Helpful Links HELPFUL LINKS Show — Helpful Links Hide — Helpful Links Site Map Web Policies and Important Links Privacy Policy Plain Language No Fear Act Nondiscrimination & Accessibility Archive Help with File Formats & Plug-ins Site Feedback(link sends email) Sign up Your email address Sign up CENTERS FOR MEDICARE & MEDICAID SERVICES Twitter YouTube A federal government managed website by the Centers for Medicare & Medicaid Services. 7500 Security Boulevard Baltimore, MD 21244 Play Icon Feedback