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Navigation Breadcrumbs
 1. Home
 2. Resources for States
 3. Coronavirus Disease 2019 (COVID-19)
 4. Unwinding and Returning to Regular Operations after COVID-19





UNWINDING AND RETURNING TO REGULAR OPERATIONS AFTER COVID-19

The expiration of the continuous coverage requirement authorized by the Families
First Coronavirus Response Act (FFCRA) presents the single largest health
coverage transition event since the first open enrollment period of the
Affordable Care Act. As a condition of receiving a temporary 6.2 percentage
point Federal Medical Assistance Percentage (FMAP) increase under the FFCRA,
states have been required to maintain enrollment of nearly all Medicaid
enrollees. When the continuous coverage requirement expires, states will have up
to 12 months to return to normal eligibility and enrollment operations. 

Additionally, many other temporary authorities adopted by states during the
COVID-19 public health emergency (PHE), including Section 1135 waivers and
disaster relief state plan amendments (SPAs), will expire at the end of the PHE,
and states will need to plan for a return to regular operations across their
programs. CMS will continue to update this page as additional tools and
resources are released. 

Unwinding Guidance

 * Promoting Continuity of Coverage and Distributing Eligibility and Enrollment
   Workload in Medicaid, the Children’s Health Insurance Program (CHIP), and
   Basic Health Program (BHP) Upon Conclusion of the COVID-19 Public Health
   Emergency (PDF, 815.14 KB) (Posted 3/3/2022)
 * Updated Guidance Related to Planning for the Resumption of Normal State
   Medicaid, Children’s Health Insurance Program (CHIP), and Basic Health
   Program (BHP) Operations Upon Conclusion of the COVID-19 Public Health
   Emergency (Posted 8/13/2021)

 * State Health Office Letter: Planning for the Resumption of Normal State
   Medicaid, Children’s Health Insurance Program (CHIP), and Basic Health
   Program (BHP) Operations Upon Conclusion of the COVID-19 Public Health
   Emergency (Posted 12/22/2020)

Tools and Templates

 * Medicaid and Children’s Health Insurance Program COVID-19 Health Emergency
   Eligibility and Enrollment Pending Actions Resolution Planning Tool (Posted
   1/15/2021 and updated 3/3/2022)
 * General Transition Planning Tool for Restoring Regular Medicaid and
   Children’s Health Insurance Program Operations after Conclusion of the
   Coronavirus Disease 2019 Public Health Emergency (Posted 1/15/2021)
 * Program Integrity Considerations for Restoring State Medicaid and Children’s
   Health Insurance Program Operations Upon Conclusion of the COVID-19 Public
   Health Emergency
   * Risk Assessment Template - Word Version
   * Risk Assessment Template - Excel Version
   * Risk Assessment Tool Webinar

Communications Tools

 * Medicaid and CHIP Continuous Enrollment Unwinding – Toolkit   (English (PDF,
   1.61 MB))  (Spanish (PDF, 1.94 MB))
   * Medicaid Unwinding Toolkit Graphics (ZIP, 4.62 MB)
 * Consumer Research on Unwinding Phase I: Preventing Churn (PDF, 259.21 KB)

Other Guidance and Resources

 * Overview of Strategic Approach to Engaging Managed Care Plans to Maximize
   Continuity of Coverage as States Resume Normal Eligibility and Enrollment
   Operations (Posted 12/8/2021 and updated 3/3/2022)
 * Strategies States and U.S. Territories Can Adopt to Maintain Coverage of
   Eligible Individuals as they Return to Normal Operations (Posted 11/24/2021)
 * Connecting Kids to Coverage: State Outreach, Enrollment and Retention
   Strategies issue brief (Posted 11/24/2021)
 * Ensuring Continuity of Coverage and Preventing Inappropriate Terminations –
   Part 2 (Posted August 2021)
 * Ensuring Continuity of Coverage and Preventing Inappropriate Terminations –
   Part 1 (Posted July 2021)
 * CIB: Medicaid and Children’s Health Insurance Program (CHIP) Renewal
   Requirements (Posted 12/4/2020)
 * CIB: Coordination of Eligibility and Enrollment between Medicaid, CHIP and
   the Federally Facilitated Marketplace (FFM or “Marketplace”) (Posted
   7/25/2016)

CMCS Medicaid and CHIP All State Calls

 * February 22, 2022 All-State Call Presentation: CMS Office of Communications
   consumer research on preventing churn during unwinding
 * February 15, 2022 All-State Call Presentation: Sunsetting Medicaid and CHIP
   disaster relief SPAs and section 1135 waivers and options for disaster relief
   SPA provisions
 * November 30, 2021 All-State Call Presentation: Strategies for retaining
   eligible individuals and engaging managed care plans
 * August 19, 2021 All-State Call Presentation: Overview of August 2021 State
   Health Official Letter
 * January 19, 2021 All-State Call Presentation: Overview of eligibility and
   enrollment provisions in December 2020 State Health Official Letter
 * January 7, 2021 All-State Call Presentation: Overview of December 2020 State
   Health Official Letter
 * June 16, 2020 All-State Call Presentation: Additional information on federal
   requirements for retaining Medicaid state plan flexibilities


 * Unwinding and Returning to Regular Operations after COVID-19

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