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Submitted URL: https://protect-us.mimecast.com/s/U9bTCL9lVBtNNQ9mnHmqhud
Effective URL: https://support.microsoft.com/en-us/office/learn-about-protected-messages-in-microsoft-365-2baf3ac7-12db-40a4-8af7-1852204b4b6...
Submission: On May 25 via api from US — Scanned from US
Effective URL: https://support.microsoft.com/en-us/office/learn-about-protected-messages-in-microsoft-365-2baf3ac7-12db-40a4-8af7-1852204b4b6...
Submission: On May 25 via api from US — Scanned from US
Form analysis
3 forms found in the DOMName: searchForm — GET /en-us/Search/results
<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
data-seautosuggest="{"queryParams":{"market":"en-us","clientId":"7F27B536-CF6B-4C65-8638-A0F8CBDFCA65","sources":"Microsoft-Terms,Iris-Products,DCatAll-Products","filter":"+ClientType:StoreWeb","counts":"5,1,5"},"familyNames":{"Apps":"App","Books":"Book","Bundles":"Bundle","Devices":"Device","Fees":"Fee","Games":"Game","MusicAlbums":"Album","MusicTracks":"Song","MusicVideos":"Video","MusicArtists":"Artist","OperatingSystem":"Operating System","Software":"Software","Movies":"Movie","TV":"TV","CSV":"Gift Card","VideoActor":"Actor"}}"
data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
data-m="{"cN":"GlobalNav_Search_cont","cT":"Container","id":"c3c1c9c3m1r1a1","sN":3,"aN":"c1c9c3m1r1a1"}" aria-expanded="false" style="overflow-x: visible;">
<div class="x-screen-reader" aria-live="assertive"></div>
<input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
name="query" role="combobox" placeholder="Search for help" data-m="{"cN":"SearchBox_nav","id":"n1c3c1c9c3m1r1a1","sN":1,"aN":"c3c1c9c3m1r1a1"}" data-toggle="tooltip"
data-placement="right" title="Search for help" style="overflow-x: visible;">
<button id="search" aria-label="Search for help" class="c-glyph" data-m="{"cN":"Search_nav","id":"n2c3c1c9c3m1r1a1","sN":2,"aN":"c3c1c9c3m1r1a1"}" data-bi-mto="true"
aria-expanded="false" style="overflow-x: visible;">
<span role="presentation" style="overflow-x: visible;">Search</span>
<span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
</button>
<div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
<ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
data-m="{"cN":"search suggestions_cont","cT":"Container","id":"c3c3c1c9c3m1r1a1","sN":3,"aN":"c3c1c9c3m1r1a1"}" style="overflow-x: visible;"></ul>
<ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
<li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
</ul>
</div>
</form>
GET /en-US/search/results
<form class="searchBoxForm" method="GET" action="/en-US/search/results" autocomplete="off"><input class="searchBoxInput" name="query" type="search" maxlength="100" placeholder="How can we help you?" aria-label="How can we help you?" role="combobox"
aria-autocomplete="list" aria-haspopup="listbox" aria-owns="suggestionContainer" aria-expanded="false" value=""><input type="hidden" name="isEnrichedQuery" value="false"><button class="searchBoxButton" id="searchsubmit" type="submit"
title="Search" aria-hidden="true"><span class="searchBoxIconContainer"><i class="searchBoxIcon icon-mdl2 icon-forward"></i></span></button></form>
Name: smartFeedbackForm — javascript:void(0);
<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
<div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
<h2 id="beginFeedbackHeader" class="boldFont extendedFeedbackHeader">Was this information helpful?</h2>
<div class="feedbackButtons" role="group" aria-labelledby="beginFeedbackHeader">
<button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
<button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
</div>
</div>
<div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
<div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
<label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
<span class="boldFont" aria-hidden="true">Thank you! Any more feedback?</span> (The more you tell us the more we can help.) </label>
<label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
<span class="boldFont" aria-hidden="true">Can you help us improve?</span> (The more you tell us the more we can help.) </label>
</div>
<fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
<legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
<div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
<div id="articleExperience_helpful_0">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
<span class="experienceOptionLabels">Resolved my issue</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
<span class="experienceOptionLabels">Clear instructions</span>
</label>
</div>
</div>
<div id="articleExperience_helpful_1">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
<span class="experienceOptionLabels">Easy to follow</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
<span class="experienceOptionLabels">No jargon</span>
</label>
</div>
</div>
<div id="articleExperience_helpful_2">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
<span class="experienceOptionLabels">Pictures helped</span>
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</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
<span class="experienceOptionLabels">Other</span>
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<div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
<div id="articleExperience_notHelpful_0">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
<span class="experienceOptionLabels">Didn't match my screen</span>
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<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
<span class="experienceOptionLabels">Incorrect instructions</span>
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<div id="articleExperience_notHelpful_1">
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<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_2" name="notHelpful_2" value="Too technical" data-bi-dnt="">
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<span class="experienceOptionLabels">Too technical</span>
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<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_3" name="notHelpful_3" value="Not enough information" data-bi-dnt="">
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<span class="experienceOptionLabels">Not enough information</span>
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<div id="articleExperience_notHelpful_2">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
<span class="experienceOptionLabels">Not enough pictures</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
<span class="experienceOptionLabels">Other</span>
</label>
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</fieldset>
<div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
<label for="verbatimFeedbackInput" class="extendedFeedbackQuestionLabels">Any additional feedback? (Optional)</label>
<textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
</div>
<div id="extendedFeedbackFormSubmit" class="feedbackButtons">
<button id="buttonFeedbackVerbatimSubmit" class="ocFeedbackButton supStickyFeedbackButton ocButtonSendComment feedbackButtonBlue" type="submit" data-bi-id="buttonFeedbackVerbatimSubmit" data-bi-mto="" disabled="">Submit feedback</button>
</div>
</div>
</form>
Text Content
Skip to main content Microsoft Support Support Support * Home * Microsoft 365 * Office * Windows * Surface * Xbox * Deals * More * Buy Microsoft 365 * All Microsoft * GLOBAL * Microsoft 365 * Teams * Windows * Surface * Xbox * Deals * Small Business * Support * Software Software * Windows Apps * AI * Outlook * OneDrive * Microsoft Teams * OneNote * Microsoft Edge * Skype * PCs & Devices PCs & Devices * Computers * Shop Xbox * Accessories * VR & mixed reality * Entertainment Entertainment * Xbox Game Pass Ultimate * PC Game Pass * Xbox games * PC games * Windows digital games * Movies & TV * Business Business * Microsoft Cloud * Microsoft Security * Dynamics 365 * Microsoft 365 for business * Microsoft Power Platform * Windows 365 * Microsoft Industry * Small Business * Developer & IT Developer & IT * Azure * Developer Center * Documentation * Microsoft Learn * Microsoft Tech Community * Azure Marketplace * AppSource * Visual Studio * Other Other * Microsoft Rewards * Free downloads & security * Education * Trade-in for Cash * Gift cards * Students and parents deals * Licensing * Microsoft Experience Center * View Sitemap Search Search for help * No results Cancel Sign in to your account Sign in Sign in with Microsoft Sign in or create an account. Hello, Select a different account. You have multiple accounts Choose the account you want to sign in with. * Microsoft 365 support * Products * Microsoft 365 * Outlook * Microsoft Teams * OneDrive * OneNote * Windows * Microsoft Edge * more ... * Devices * Surface * PC accessories * Mobile * Xbox * HoloLens * Hardware warranties * What's new * Install Microsoft 365 * Account & billing * Account * Microsoft Store & billing * Templates * More support * Community forums * Microsoft 365 Admins * Small Business Portal * Developer * Education * Report a support scam LEARN ABOUT PROTECTED MESSAGES IN MICROSOFT 365 Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 More...Less As part of our message protection efforts, Microsoft has evolved our email encryption solutions to provide a unified sender experience whether you're sending a protected message inside of your organization or outside your organization. HOW DO ENCRYPTED MESSAGES WORK? Previously, if you wanted to send an encrypted message to someone outside of your organization, you had to install the Office Message Encryption add-in to encrypt your emails. The steps used to encrypt an email were very different from the steps used to restrict permissions with IRM. With the latest updates to Microsoft 365, we now provide users the same experience securing messages both inside and outside the organization. In short, the sender doesn't have to worry about choosing the right encryption method for each recipient. Recipients will see improvements as well. Regardless of the recipient's email provider or email application, they'll be able to read the encrypted message. If the recipients use Outlook, the experience is seamless. They'll receive the message, see that it's encrypted, and be able to open and read the message. If they can't use Outlook, they'll receive a limited-time web-view link that will let them read the message. There's no software to install. Simply open the web-view link to see the encrypted message. For more information, see Set up new Microsoft 365 Message Encryption capabilities built on top of Azure Information Protection. ENCRYPTED MESSAGES IN ACTION In this example, Sara is sending an encrypted message to Damien. Sara uses Microsoft 365 and Outlook, while Damien uses Gmail. Step 1: Sara composes an email to Darren, selects Options > Permission, selects the appropriate permission level, and then sends the message. Step 2: Darren receives the message in Gmail. He clicks on the limited-time web link, signs in with Google, and gives his consent for Gmail to access the link. Step 3: Darren views the message from the web-view link. For more information, see Send, view, and reply to protected messages and How do I open a protected message?. Tip: When a recipient views an encrypted message on the web, the specific policy, for example, Do Not Forward, is highlighted, and any restricted actions are automatically disabled. NEED MORE HELP? WANT MORE OPTIONS? Discover Community Explore subscription benefits, browse training courses, learn how to secure your device, and more. Microsoft 365 subscription benefits Microsoft 365 training Microsoft security Accessibility center Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community Microsoft Tech Community Windows Insiders Microsoft 365 Insiders WAS THIS INFORMATION HELPFUL? Yes No Thank you! Any more feedback? (The more you tell us the more we can help.) Can you help us improve? (The more you tell us the more we can help.) What affected your experience? Resolved my issue Clear instructions Easy to follow No jargon Pictures helped Other Didn't match my screen Incorrect instructions Too technical Not enough information Not enough pictures Other Any additional feedback? 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