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GET https://sassastatuscheck-gov.org.za/

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    <i class=" icon-magnifier" aria-hidden="true" role="img"></i> </button>
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<form class="sassa__form">
  <div class="sassa__group">
    <label for="id_number">ID Number</label>
    <input type="text" id="id_number" class="sassa__input" placeholder="Enter your ID number" required="">
  </div>
  <div class="sassa__group">
    <label for="phone_number">Phone Number</label>
    <input type="text" id="phone_number" class="sassa__input" placeholder="Enter your phone number" required="">
  </div>
  <button type="submit" class="sassa__button">Check Status</button>
</form>

Text Content

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SASSA Status Check
 * Home
 * SASSA Grant Types
   * Check SASSA Grant-In Aid Status Online 2024
   * Check SASSA War Veterans Grant Status Online 2024
   * Check SASSA Foster Child Grant Status Online 2024
   * Check SASSA Care Dependency Grant Status Online 2024
   * Check SASSA Disability Grant Status Online in 2024
   * Check SASSA Old Age Grant Status Online 2024
   * Check SASSA Child Support Grant Status Online 2024
 * SASSA Payment Dates
 * SASSA Appeal
 * SASSA Change Banking Details
 * Toggle website search


Menu Close
 * Home
 * SASSA Grant Types
   * Check SASSA Grant-In Aid Status Online 2024
   * Check SASSA War Veterans Grant Status Online 2024
   * Check SASSA Foster Child Grant Status Online 2024
   * Check SASSA Care Dependency Grant Status Online 2024
   * Check SASSA Disability Grant Status Online in 2024
   * Check SASSA Old Age Grant Status Online 2024
   * Check SASSA Child Support Grant Status Online 2024
 * SASSA Payment Dates
 * SASSA Appeal
 * SASSA Change Banking Details
 * Toggle website search




SASSA STATUS CHECK 2024 | SRD STATUS CHECK FOR R350 ONLINE

ID Number
Phone Number
Check Status





Our user-friendly SASSA Status Check website allows beneficiaries to easily
monitor the progress of their SASSA applications, including the SRD R350 grant,
Disability grant, Older Person’s grant and many other SASSA Grants.

We understand that the official SASSA website may experience downtime due to
high traffic volume, which is why we offer a reliable alternative. Our platform
is designed to provide free, 24/7 access to your SASSA application status


WHAT IS SOUTH AFRICAN SOCIAL SECURITY AGENCY (SASSA)

The South African Social Security Agency (SASSA) provides crucial support to
vulnerable citizens through various welfare programs, including child support
funds, disability grants, and the R350 unemployment grant.

In an effort to increase transparency, SASSA has introduced an official online
status check tool, which can be accessed at
https://srd.sassa.gov.za/sc19/status.

Our website utilizes this API to offer a convenient and user-friendly platform
for self-service grant status checks.

By simply entering your ID and phone number, you can access up-to-date
information on your SASSA application. This service is fast, free, and ensures
100% accuracy.

Using our tool, you can easily determine whether your income support application
has been approved or rejected, allowing you to manage your government aid with
ease.


HOW TO CHECK YOUR SASSA STATUS ONLINE IN 2024?

Our SASSA Status Check tool allows beneficiaries to access real-time decisions
from SASSA by leveraging the API from the official SASSA website. Yes, you read
that right!

To view the status of your grant application, simply input your 13-digit ID and
phone number into the verification form provided above.

To check your status, follow these simple steps:

 * Enter your ID and phone number into our user-friendly SASSA Status Check form
 * Click the “Check Status” button to initiate a search within the SASSA
   database
 * Your application ID will be displayed, indicating approved payment dates or
   pending status

By regularly checking your application progress, you can ensure that you receive
the R350 funds you are entitled to once you qualify.

But that’s not all, SASSA’s qualification process involves assessing your income
sources, employment status, and financial need through their means test. But
don’t you worry about the Means test, we will discuss about this later in our
guide.

Anyway, conducting routine status checks provides clarity on when you can expect
to receive supplementary income relief in your account. This vital assistance is
designed to support vulnerable South African families in need.


DIFFERENT METHODS TO CHECK YOUR SASSA STATUS IN 2024

As a SASSA grant applicant, it’s essential to keep track of your application
status. Fortunately, there are several convenient ways to check your SASSA SRD
grant status:


1. SASSA WEBSITE:

 1. Visit the official SASSA website at https://srd.sassa.gov.za/sc19/status
 2. Enter your South African ID number.
 3. Provide the mobile number you used during the application process.
 4. Click “Submit” and the website will show you the status of your SASSA
    Application.


2. SASSA WHATSAPP:

 1. Save the SASSA WhatsApp number (082 046 8553) to your contacts.
 2. Open WhatsApp and send a message with your ID number.
 3. You’ll receive a response with your application status.


3. PHONE CALL:

 1. Call the SASSA toll-free number: 0800 60 10 11.
 2. Provide your ID number to the agent for an up-to-date status.


4. USSD:

 1. Dial *120*3210# on your phone.
 2. Follow the prompts to check your SASSA R350 status.


PROS AND CONS OF DIFFERENT SASSA STATUS CHECK METHODS

To help you decide which method suits you best, let’s compare the pros and cons
of each:


SASSA SRD WEBSITE

URL: https://srd.sassa.gov.za/sc19/status

ProsCons– Official and reliable source of information
– Detailed status updates
– Option to lodge appeals for declined applications– Requires internet access
and a device (computer or smartphone)


SASSA WHATSAPP LINE

Number: 082 046 8553

ProsCons– Simple to use if you have WhatsApp
– Quick status updates– Requires a smartphone and WhatsApp application
– Might experience delays during peak times


SASSA TOLL-FREE HOTLINE

Number: 0800 60 10 11

ProsCons– Lets you speak directly with an agent
– Good for more complex questions or if you need assistance– Longer waits
possible, especially during high-call volume periods


USSD CODE

Code: *120*3210#

ProsCons– Works on basic feature phones
– Doesn’t need internet– Might incur small network charges
– Less detailed information compared to the website




HOW TO CHOOSE THE BEST METHOD FOR SASSA STATUS CHECK?

The best method for checking your SASSA status depends on your individual
circumstances:

 * If you’re internet savvy and have a smartphone, the SASSA website is probably
   the most convenient and informative option.
 * If you use WhatsApp but don’t have regular internet access, the WhatsApp
   number is the way to go.
 * If you only have a basic phone, the USSD code is your best choice.
 * If you need more help or have a complex issue, the SASSA hotline is the most
   helpful, but be prepared for potential wait times.

Regardless of the method you choose, it’s very important to regularly check your
SASSA grant status to stay informed about your application’s progress and to
ensure you receive the financial support you need.


WHEN TO CHECK YOUR SASSA STATUS IN PERSON?

While online methods like the SASSA website, WhatsApp, and USSD are convenient
ways to check your R350 grant application status, there may be times when an
in-person visit to a local SASSA office is necessary.

If you’ve been checking your status regularly and your application has shown “in
process” for more than 2 weeks, it’s a good idea to seek further assistance at a
regional SASSA branch.

When visiting a SASSA office, there’s no need to go to the headquarters; any
local office can assist you.

Be sure to bring your ID number, the date of your application, and any relevant
documents or proof of application. This may include transaction slips or
confirmation emails you received when submitting your forms.

Before meeting with a SASSA representative, take some time to gather your
thoughts and be prepared to explain your situation in detail. Consider the
following questions:

 * When exactly did you submit your application?
 * Have you received any communication from SASSA regarding your application?
 * Are there any specific reasons you believe your application might be delayed?

During your in-person visit, clearly explain your concerns and ask why your
application hasn’t been accepted yet or why the portal still shows “in process.”

Providing all the necessary information and documentation can help the SASSA
staff better understand your case and identify any issues that may be causing
delays.

An in-person status check can offer several advantages over online methods:

 1. Full transparency: Meeting with a SASSA representative face-to-face allows
    you to get clear, detailed answers to your questions and concerns.
 2. Identifying outstanding requirements: If there are any additional details or
    documents needed to determine your eligibility, the SASSA staff can inform
    you immediately, helping you avoid further delays.
 3. Accelerated processing: Regional office teams have direct access to all
    application processes and can often expedite approvals for urgent cases when
    all required materials are provided.

While online options should be your first choice for convenience, there are
times when the results may remain unclear or the process seems stalled.

In such cases, an in-person status check can provide the clarity and
personalized assistance you need to move your application forward. But now you
must be thinking, “How can I qualify for the Grant?”

Well, to qualify for the grant, you must first pass the SASSA means test.


UNDERSTANDING THE SASSA MEANS TEST IN 2024

The SASSA Means Test is a financial assessment conducted by the South African
Social Security Agency (SASSA) to determine whether an individual qualifies for
government assistance programs.

This test evaluates your financial situation, including your income, assets, and
property, to ensure that the limited grant funds are allocated to those who need
them most.

When you apply for a SASSA grant, the agency will review various aspects of your
finances, such as:

 * Salary or wages
 * Pension payments
 * Investments
 * Savings accounts
 * Properties or second homes

Each grant type has specific financial thresholds that your resources must fall
below to pass the means test. For example, if your income or assets exceed the
set limits for a particular grant, you may not be eligible for that specific
assistance program.

However, SASSA does allow for certain deductions when calculating your financial
status. These may include:

 * Income taxes
 * Medical expenses
 * Unemployment Insurance Fund (UIF) contributions

By providing SASSA with comprehensive and accurate information about your
financial situation, you enable them to conduct a fair and thorough eligibility
assessment. This helps ensure that the limited grant funds are distributed to
those who are most in need of urgent financial assistance.

It’s crucial to understand which types of income and assets SASSA considers when
performing the means test. This knowledge can help you determine whether you are
likely to qualify for a specific grant before investing time in completing the
application process.

Remember, passing the SASSA Means Test is a prerequisite for being considered
eligible for any SASSA grant or relief fund.

Once you have successfully passed the means test, you can proceed with
submitting your application for the specific grant you are seeking.

Now, let’s discuss the latest SASSA Payment dates for 2024/2025


SASSA PAYMENT DATES FOR 2024/2025

To help keep you updated, we have compiled a comprehensive overview of the
expected SASSA grant payment schedules for the period spanning from April 2024
to March 2025.

This information is presented in an easy-to-read table format, allowing you to
quickly find the relevant payment dates for your specific grant type.

SASSA Grant Payment Dates MonthOlder Person GrantDisability GrantChildren’s
GrantsSASSA Payment Dates for April 20242024/04/032024/04/042024/04/05SASSA
Payment Dates for May 20242024/05/032024/05/062024/05/07SASSA Payment Dates
for June 20242024/06/042024/06/052024/06/06SASSA Payment Dates for July
20242024/07/022024/07/032024/07/04SASSA Payment Dates for August
20242024/08/022024/08/052024/08/06SASSA Payment Dates for September
20242024/09/032024/09/042024/09/05SASSA Payment Dates for October
20242024/10/022024/10/032024/10/04SASSA Payment Dates for November
20242024/11/052024/11/062024/11/07SASSA Payment Dates for December
20242024/12/032024/12/042024/12/05SASSA Payment Dates for January
20252024/01/032024/01/062024/01/07SASSA Payment Dates for February
20252024/02/042024/02/052024/02/06SASSA Payment Dates for March
20252024/03/042024/03/052024/03/06

As you can see, the table clearly outlines the expected payment dates for the
Older Person Grant, Disability Grant, and Children’s Grants for each month
within the specified timeframe.

By referring to this table, beneficiaries can easily identify when they can
expect to receive their grants, enabling them to plan their finances
accordingly.


HOW TO APPLY FOR SASSA GRANTS IN 2024? FROM START TO FINISH PROCESS

Applying for social assistance grants can be a lifeline for many South Africans
facing financial hardship.

To ensure that you have the best chance of success when applying for a SASSA
grant, it’s essential to understand the information and documentation required,
as well as the steps involved in the application process. This section will walk
you through everything you need to know to navigate the application process
effectively.


GATHERING PERSONAL INFORMATION AND DOCUMENTATION

The first step in applying for a SASSA grant is to provide your personal details
and sign a declaration permitting the agency to verify your information. You
will need to supply your full name, South African ID number, physical address,
and a working telephone number. It’s crucial to ensure that all the information
you provide is accurate and up to date.

In addition to your personal details, you will need to gather various documents
to support your application. These may include:

 * A valid South African ID document
 * Proof of income, such as payslips or bank statements
 * Verification of your residential address, such as a utility bill or lease
   agreement
 * Any additional documentation specific to the grant you are applying for

It’s a good idea to make copies of these documents and keep the originals in a
safe place.


CHOOSING THE RIGHT SOCIAL RELIEF PROGRAM

Before you begin the application process, it’s essential to research the various
social relief programs available and determine which one you qualify for based
on your specific situation. Some of the most common SASSA grants include:

 * Social Relief of Distress (SRD) Grant
 * Child Support Grant
 * Old Age Pension
 * Disability Grant

Each grant has its own set of eligibility criteria, so it’s important to
carefully review the requirements and ensure that you meet them before
proceeding with your application.


COMPLETING THE APPLICATION FORM

Once you have gathered all the necessary information and documentation, and have
determined which grant you qualify for, it’s time to access and complete the
application form.

You can obtain the latest version of the form from your local Social Development
office, community center, or the official SASSA website.

When filling out the application, it’s crucial to follow the directions
carefully and provide accurate information.

If you are unsure about any aspect of the form or the application process, don’t
hesitate to seek assistance from a social worker, non-profit organization, or
government helpline.


SUBMITTING YOUR APPLICATION

After completing the application form and attaching all the required supporting
documents, you will need to submit your application package to the appropriate
authorities. This can typically be done in person at your local SASSA office or
by mail.

When submitting your application, be sure to request a receipt that confirms the
date and location of your submission.

This will serve as proof that you have successfully lodged your application and
can be useful if there are any issues or delays in the processing of your
application.


WAITING FOR A RESPONSE AND STAYING UPDATED

Once you have submitted your application, it’s important to remain patient while
waiting for a response. Processing times can vary depending on the type of grant
you have applied for and the volume of applications received by SASSA.

To stay informed about the status of your application, you can check the SASSA
website or contact their customer service hotline.

It’s also a good idea to regularly review the government sites for any updates
or changes to the grant programs and their eligibility criteria.


RESPONDING TO REQUESTS FOR ADDITIONAL INFORMATION

In some cases, SASSA may request additional information or documentation to
support your application.

If this happens, it’s essential to respond promptly and provide the requested
materials to avoid delays in the processing of your application.


RECEIVING YOUR GRANT AND MAINTAINING ELIGIBILITY

If your application is approved, you will receive detailed instructions on how
to access your grant funds. It’s crucial to carefully follow these instructions
to ensure that you receive your payments in a timely manner.

It’s also important to remember that your eligibility for the grant may be
subject to change if your circumstances change.

If there are any significant changes to your income, living situation, or other
factors that could impact your eligibility, you must inform SASSA immediately to
avoid any issues with your grant payments.


PROTECTING YOURSELF FROM SCAMS

Unfortunately, there are individuals who may try to take advantage of those
seeking financial assistance. To protect yourself from potential scams, it’s
essential to only work with verified, legitimate sources when seeking help with
your grant application.

Be cautious of anyone who asks for payment in exchange for assisting with your
application, as legitimate sources of help should not charge for their services.

If you suspect that someone is trying to scam you, report them to the relevant
authorities immediately.


SASSA GRANT STATUS RESULTS EXPLAINED

StatusWhat It MeansNext StepsAlternative Income IdentifiedYou have another
source of income on recordYou do not qualify for the grant based on the income
thresholdMeans Income IdentifiedYou have income from work or investmentsNot
eligible due to exceeding the income limitApplication CompleteCompleted
reapplication, will reverify each monthCheck status every month for latest
reviewBank Details PendingApplication received but no bank details
submittedProvide your banking information to SASSAReapplication PendingNo
application received yetSubmit your grant application through the SASSA
websiteSep PendingYour Sep application is still being reviewedCheck back later
for an updated statusSep ApprovedYour Sep application was approvedReview pay
date for disbursement, if blank – not yet releasedSep DeclinedYour Sep
application was declined, with reasonIf the reason seems invalid, request
reconsideration on the SASSA website


COMMON REASONS FOR APPLICATION DECLINED

If your SASSA grant application is denied, it may be due to one of the following
common factors:

 * Existing UIF income
 * Receiving NSFAS grants
 * Incorrect details provided
 * Incomplete documentation
 * Unmet dependency rules
 * Residency status issues
 * Legal disqualifications
 * Not meeting age criteria
 * Verification mismatch
 * Failed means testing
 * Processing errors


WHAT HAPPENS AFTER SUBMITTING SASSA APPLICATION?

After submitting your SASSA grant application, the following steps will occur:


1. VERIFICATION OF PERSONAL INFORMATION

 * SASSA officials will verify your personal details, such as your name and ID
   number, against the Department of Home Affairs database to ensure accuracy
   and eligibility.


2. CROSS-REFERENCING WITH OTHER GOVERNMENT DATABASES

 * Your ID will be cross-referenced with databases from various government
   entities, including:
   * Unemployment Insurance Fund (UIF)
   * South African Revenue Service (SARS)
   * National Student Financial Aid Scheme (NSFAS)
 * This process helps SASSA determine if you are receiving any additional income
   or financial assistance that may affect your grant eligibility.


3. APPLICATION OUTCOME NOTIFICATION

 * Once the verification process is complete, you will receive a notification
   informing you whether your application has been approved or declined.
 * If your application is approved, you will be provided with the next steps to
   follow, such as how to collect your grant funds.
 * If your application is declined, SASSA will provide you with the reasons for
   the rejection, which may include:
   * Inaccurate or incomplete information provided on your application
   * Failure to meet the grant’s eligibility criteria
   * Having alternative sources of income that disqualify you from receiving the
     grant


4. CHECKING YOUR APPLICATION STATUS

 * If you haven’t received a notification and want to check the status of your
   application, you can contact SASSA directly.
 * Call the SASSA toll-free number at 0800 60 10 11 at any time to inquire about
   your application status.
 * SASSA representatives will be able to provide you with the most up-to-date
   information regarding your application.

By understanding the steps that follow the submission of your SASSA grant
application, you can better navigate the process and know what to expect in
terms of verification, notification, and checking your application status.

Remember to provide accurate information on your application and be patient as
SASSA works to process your request for financial assistance.


IS THE SASSA SRD GRANT EXTENDED TILL MARCH 2025?

In response to the ongoing economic impact of the COVID-19 pandemic, the South
African government has decided to extend the Special Relief of Distress (SRD)
grant until March 2025.
This extension aims to provide continued financial assistance to individuals and
families who are still struggling due to the pandemic’s effects on employment
and income.


FREQUENTLY ASKED QUESTIONS


Q: WHAT ARE THE WAYS I CAN GET MY SASSA R350 GRANT MONEY IF MY APPLICATION IS
APPROVED?

SASSA lets you choose how you want to receive your R350 grant. When you apply,
you can pick from these options:

 * Direct deposit into your bank account (if you gave your banking info)
 * Cash Send (get money at certain banks without a card)
 * Collect at a Post Office
 * Pick up at specific shops After SASSA approves your application, you can
   check your status to see which method you chose.


Q: WHEN WILL SASSA PAY OUT MY R350 GRANT, AND HOW DOES CHECKING MY STATUS HELP
ME KNOW?

SASSA doesn’t have a fixed schedule for payments. They process them in batches.
Before you get paid, your status should change to “approved” when you check it.
Keep an eye on the SRD website and your phone for SMS updates about payment
rounds.


Q: I WANT TO GET MY GRANT AT THE POST OFFICE. WHAT DO I NEED TO DO, AND HOW DOES
THE STATUS CHECK WORK?

First, make sure your status says “approved” when you check it. When your money
is ready at the Post Office, SASSA will send you an SMS. Take your ID with you
to collect the cash.


Q: HOW DOES CASH SEND WORK, AND WHAT DO I NEED TO DO WITH MY STATUS CHECK AND
GETTING THE MONEY?

Cash Send is a way to get your grant from partner banks without needing a bank
card. Once your status shows “approved,” SASSA will SMS you a special voucher.
Take that voucher and your ID to the bank mentioned to withdraw the money.


Q: CAN I COLLECT MY SASSA R350 FROM GROCERY STORES? HOW WILL I KNOW WHERE TO GO?

Yes, some people can. SASSA works with stores like Shoprite and Pick n Pay. If
you chose this during application, your status will confirm it once approved.
You can then get your grant from the store’s cashier.


Q: IF I DON’T GET MY SASSA PAYMENT, WHAT SHOULD I DO? WILL CHECKING MY STATUS
HELP? HERE’S WHAT TO DO:

 1. Check your status to make sure it still says “approved”.
 2. Look at which payment method you picked.
 3. If you still have issues, call SASSA at 0800 60 10 11 or WhatsApp them at
    082 046 8553.


Q: IS IT POSSIBLE TO CHANGE HOW I GET MY SASSA R350 MONEY AFTER BEING APPROVED?
HOW CAN I TRACK THIS?

Maybe. Contact SASSA to ask about changing it, but it might not always be
doable. You may need to update your details, which you might be able to do on
the SRD site. Your status will show if this is an option for you.


Q: AFTER SASSA APPROVES MY APPLICATION, HOW LONG UNTIL I GET THE FIRST PAYMENT?
DOES THE STATUS CHECK HELP ME KNOW WHEN?

It changes. There’s no set time. Your status will become “approved,” and SASSA
usually sends an SMS when the first payment is available. Watch the SASSA site
for news on payment schedules.


Q: WILL I BE CHARGED FEES WHEN I TAKE OUT MY SASSA MONEY? HOW DO COSTS RELATE TO
MY STATUS CHECK?

You might pay fees depending on how you get your money (like at the Post Office,
shops, or with Cash Send). But checking your status is free.


Q: HOW WILL I FIND OUT IF MY SASSA R350 PAYMENTS STOP? SHOULD I STILL CHECK MY
STATUS?

Your status might change (like to “reapply now”), and SASSA should also send you
an SMS about it.


Q: WHAT DO I DO IF SASSA SAYS NO TO MY R350 APPLICATION?

Go to https://srd.sassa.gov.za/appeals/appeal to appeal. The message telling you
that you were denied should have instructions.


Q: WHAT ARE GOOD REASONS TO APPEAL WHEN SASSA SAYS NO AFTER I CHECK MY STATUS?

Some common reasons are:

 * You think SASSA made a mistake when looking at if you qualify.
 * Your situation has changed, so now you do qualify.
 * You have new info to help your application.


Q: HOW LONG DO I HAVE TO APPEAL AFTER SASSA DENIES ME AND I CHECK MY STATUS?

Don’t wait! SASSA has deadlines for appeals. Look at the “denied” message or the
appeals site to see how long you have.


Q: HOW CAN I GIVE PROOF TO HELP MY SASSA APPEAL? WILL CHECKING MY STATUS TELL ME
HOW TO DO THIS?

Give documents that show why you’re appealing (like new bank statements or proof
of dependents). The status check won’t directly track this, but the appeals site
might let you upload things or tell you how to send proof.


Q: WHERE DO I SEND MY SASSA R350 APPEAL?

Use SASSA’s special appeals website: https://srd.sassa.gov.za/appeals/appeal


Q: WHAT’S THE USUAL TIME FOR SASSA TO PROCESS APPEALS? WILL MY STATUS CHECK SHOW
UPDATES?

It varies. You should be able to see your appeal’s status on the same site where
you submitted it.


Q: CAN I COLLECT MY SASSA R350 GRANT WITHOUT A PAYMENT DATE?

No, you can’t. SASSA gives payment dates to ensure the money is available and
the process runs smoothly. The payment date tells you where you can collect your
grant.


Q: WHAT SHOULD I DO IF SASSA APPROVES MY APPLICATION AND GIVES ME A PAYDAY, BUT
I DIDN’T GET AN SMS?

Two things could have happened:

 1. SASSA might have the wrong phone number for you. Be sure to update your
    contact info.
 2. The system could be very busy, causing delays. Wait a bit longer.


Q: WHY DOES MY SASSA R350 APPLICATION STILL SAY “PENDING”?

The time it takes SASSA to process “pending” applications varies. They try to do
it within 90 days, but this isn’t always possible. Many factors affect how long
it takes.


Q: HOW CAN I SEE MY SASSA PAY DATE THROUGH ONLINE BANKING?

Most online banking won’t show your exact SASSA pay date. But you can check your
transaction history around when you usually get paid. Look for deposits with
labels like “SASSA” or “SRD Grant.” If you see one, that’s probably your
payment. You can also use the SASSA SRD site (https://srd.sassa.gov.za) to check
your status for possible payment dates.


Q: IF I CANCEL MY SRD APPLICATION, CAN I APPLY AGAIN LATER?

Yes, you can cancel and reapply if your money situation changes and you qualify
again. Go to the SRD site and click “Cancel my Application.” But remember, even
if you reapply, SASSA might not approve you again.


Q: HOW DO I REAPPLY FOR THE SASSA R350 GRANT IF SASSA DENIED ME?

Appeal the decision. Go to the SASSA appeals
https://srd.sassa.gov.za/appeals/appeal site and give your ID number and the
phone number you used to apply. Follow the steps to send your appeal. Explain
why you think the denial was wrong. You must appeal within 30 days of being
denied.


Q: WHY WAS MY SASSA R350 APPROVED, BUT THE MONEY ISN’T IN MY ACCOUNT?

A few things could cause this:

 * Payment delays on SASSA’s side
 * You gave SASSA the wrong banking info
 * Your application was cancelled because you no longer qualify
 * SASSA is still doing some checks Check your status on the SASSA SRD site for
   details, or contact SASSA directly at 0800 60 10 11
   or grantenquiries@sassa.gov.za.


Q: CAN I USE MY PHONE TO CHECK MY SASSA CARD BALANCE?

Yes! Here’s how:

 1. Dial *120*69277#
 2. Enter your ID and phone number
 3. You’ll get an SMS with your balance Or, use your SASSA card at an ATM or
    visit a SASSA office.


Q: WHAT COULD BE THE REASONS IF SASSA ISN’T PAYING ME?

SASSA might not be paying you because:

 * Your bank details are incorrect
 * You don’t qualify anymore (like if you got a job)
 * There’s a problem with SASSA’s payment system
 * SASSA is still processing your application Check your status on SASSA’s
   website for the most accurate info. You can also call them at 0800 60 10 11
   or email grantenquiries@sassa.gov.za for help.


Q: HOW CAN I UPDATE MY BANKING DETAILS FOR MY SASSA SRD GRANT?

Go to SASSA’s website and look for the “Change Banking Details” section. Type in
your ID number and carefully follow the steps. SASSA will SMS you a special link
to make sure it’s really you. Click that link and enter your new banking info.


Q: IS THERE AN SMS NUMBER I CAN USE TO CHECK MY SASSA BALANCE?

No SMS number, but you can dial *120*69277# on your phone. Follow the prompts
and enter your ID number. You’ll get an SMS with your balance info.


Q: WHAT DO I NEED TO DO TO CHANGE MY SASSA PAYMENT METHOD TO SHOPRITE?

First, open a Shoprite Money Market Account. You can do this at any Shoprite,
Checkers, or Usave store. Or, download the Shoprite app. Once your account is
set up, go to SASSA’s site and update your banking details. Staff at Shoprite
can also help you change your info.


Q: HOW DO I CHANGE MY SASSA PAYMENT FROM POST OFFICE TO MY BANK ACCOUNT?

Visit the SASSA website (https://srd.sassa.gov.za). Find the option to change
your payment method and click it. Type in your ID number. Then, carefully follow
the instructions to enter your banking details (account number, bank name,
etc.). Double-check everything before submitting!


Q: MY SASSA SRD APPEAL WAS APPROVED. WHY HAVEN’T I BEEN PAID?

Even with an approved appeal, payments can take time. There could be system
delays, or SASSA might need to verify more info. If it’s been a while, check
your status on SASSA’s site for updates. You can also call them at 0800 60 10 11
or email grantenquiries@sassa.gov.za for assistance.


Q: WHAT’S THE PROCESS TO CHECK MY OUTSTANDING SASSA BALANCE?

Here’s how:

 1. Dial *120*69277# on your phone
 2. Follow the prompts and enter your ID
 3. You’ll get an SMS with your remaining balance Alternatively, use your SASSA
    card at an ATM or get help at a SASSA office.


Q: SASSA APPROVED ME, BUT I HAVEN’T GOTTEN PAID. WHAT SHOULD I DO NOW?

If SASSA approved your grant but you haven’t received money:

 1. Wait a few days in case there’s a short delay
 2. Check your status on SASSA’s site for any hold-up reasons
 3. Ensure your banking info is correct
 4. If all looks good but no money after a week, call SASSA (0800 60 10 11) or
    email (grantenquiries@sassa.gov.za)


Q: HOW DO I GET MY SRD MONEY FROM POSTBANK?

Here are the steps:

 1. Wait for SASSA to SMS you that your grant is available
 2. Take your ID and the phone you used to apply to a Postbank branch
 3. At the till, they’ll send a code to your phone
 4. Type this code on the keypad to confirm
 5. You’ll get your cash


Q: AFTER I UPDATE MY BANKING DETAILS, WHEN WILL SASSA START PAYING ME?

It usually takes SASSA about 7-10 working days to update your details and start
sending money to your new account. Smaller banks might take a bit longer. Be
patient, but if no money comes after 2 weeks, contact SASSA for help.

Contents [Show]

 * 1 What is South African Social Security Agency (SASSA)
 * 2 How to Check Your SASSA Status Online in 2024?
 * 3 Different Methods to Check Your SASSA Status in 2024
   * 3.1 1. SASSA Website:
   * 3.2 2. SASSA WhatsApp:
   * 3.3 3. Phone Call:
   * 3.4 4. USSD:
 * 4 Pros and Cons of Different SASSA Status Check Methods
   * 4.1 SASSA SRD Website
   * 4.2 SASSA WhatsApp Line
   * 4.3 SASSA Toll-Free Hotline
   * 4.4 USSD Code
 * 5 How to Choose the best method for SASSA Status Check?
 * 6 When to Check Your SASSA Status In Person?
 * 7 Understanding the SASSA Means Test in 2024
 * 8 SASSA Payment Dates for 2024/2025
 * 9 How to Apply for SASSA Grants in 2024? From Start to Finish Process
   * 9.1 Gathering Personal Information and Documentation
   * 9.2 Choosing the Right Social Relief Program
   * 9.3 Completing the Application Form
   * 9.4 Submitting Your Application
   * 9.5 Waiting for a Response and Staying Updated
   * 9.6 Responding to Requests for Additional Information
   * 9.7 Receiving Your Grant and Maintaining Eligibility
   * 9.8 Protecting Yourself from Scams
 * 10 SASSA Grant Status Results Explained
 * 11 Common Reasons for Application Declined
 * 12 What Happens After Submitting SASSA Application?
   * 12.1 1. Verification of Personal Information
   * 12.2 2. Cross-Referencing with Other Government Databases
   * 12.3 3. Application Outcome Notification
   * 12.4 4. Checking Your Application Status
 * 13 Is The SASSA SRD Grant Extended Till March 2025?
 * 14 Frequently Asked Questions
   * 14.1 Q: What are the ways I can get my SASSA R350 grant money if my
     application is approved?
   * 14.2 Q: When will SASSA pay out my R350 grant, and how does checking my
     status help me know?
   * 14.3 Q: I want to get my grant at the Post Office. What do I need to do,
     and how does the status check work?
   * 14.4 Q: How does Cash Send work, and what do I need to do with my status
     check and getting the money?
   * 14.5 Q: Can I collect my SASSA R350 from grocery stores? How will I know
     where to go?
   * 14.6 Q: If I don’t get my SASSA payment, what should I do? Will checking my
     status help? Here’s what to do:
   * 14.7 Q: Is it possible to change how I get my SASSA R350 money after being
     approved? How can I track this?
   * 14.8 Q: After SASSA approves my application, how long until I get the first
     payment? Does the status check help me know when?
   * 14.9 Q: Will I be charged fees when I take out my SASSA money? How do costs
     relate to my status check?
   * 14.10 Q: How will I find out if my SASSA R350 payments stop? Should I still
     check my status?
   * 14.11 Q: What do I do if SASSA says no to my R350 application?
   * 14.12 Q: What are good reasons to appeal when SASSA says no after I check
     my status?
   * 14.13 Q: How long do I have to appeal after SASSA denies me and I check my
     status?
   * 14.14 Q: How can I give proof to help my SASSA appeal? Will checking my
     status tell me how to do this?
   * 14.15 Q: Where do I send my SASSA R350 appeal?
   * 14.16 Q: What’s the usual time for SASSA to process appeals? Will my status
     check show updates?
   * 14.17 Q: Can I collect my SASSA R350 grant without a payment date?
   * 14.18 Q: What should I do if SASSA approves my application and gives me a
     payday, but I didn’t get an SMS?
   * 14.19 Q: Why does my SASSA R350 application still say “pending”?
   * 14.20 Q: How can I see my SASSA pay date through online banking?
   * 14.21 Q: If I cancel my SRD application, can I apply again later?
   * 14.22 Q: How do I reapply for the SASSA R350 grant if SASSA denied me?
   * 14.23 Q: Why was my SASSA R350 approved, but the money isn’t in my account?
   * 14.24 Q: Can I use my phone to check my SASSA card balance?
   * 14.25 Q: What could be the reasons if SASSA isn’t paying me?
   * 14.26 Q: How can I update my banking details for my SASSA SRD grant?
   * 14.27 Q: Is there an SMS number I can use to check my SASSA balance?
   * 14.28 Q: What do I need to do to change my SASSA payment method to
     Shoprite?
   * 14.29 Q: How do I change my SASSA payment from Post Office to my bank
     account?
   * 14.30 Q: My SASSA SRD appeal was approved. Why haven’t I been paid?
   * 14.31 Q: What’s the process to check my outstanding SASSA balance?
   * 14.32 Q: SASSA approved me, but I haven’t gotten paid. What should I do
     now?
   * 14.33 Q: How do I get my SRD money from Postbank?
   * 14.34 Q: After I update my banking details, when will SASSA start paying
     me?

> Disclaimer:
> This website is not affiliated with or endorsed by the South African Social
> Security Agency (SASSA). We strive to provide accurate and up-to-date
> information sourced from official SASSA communications, but cannot guarantee
> its completeness or reliability. Users are encouraged to visit SASSA’s
> official platforms for the most authoritative guidance on grants and services.

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