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 * A Goodbye From Cool Running!


A GOODBYE FROM COOL RUNNING!

 * By ACTIVE.com
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Cool Running may be at the end of its race, but ACTIVE Results is here to help
pick up where it left off. With Integrated race result software for both live
and final results publishing, endurance timers and event organizers can stay on
top of their game.


THANKS FOR A GREAT 25 YEARS, COOL RUNNING!



To provide a better user experience for organizers and racers alike and ensure
compliance with data laws, ACTIVE Network has discontinued the Cool Running
website. Endurance timers and organizers are invited to use ACTIVE Results for
free, to publish event results for future or past races.

 


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ACTIVE Results provides core publishing features, as well as:

 * Modern and mobile-friendly interface with custom-branded results pages
 * State-of-the-art search engine for results indexing
 * Localized language translations for 31 languages
 * A full-integrated experience with ACTIVEWorks and ACTIVE Timing products

Select 'Sign up' in the menu to create a new account and then begin creating
your events on the 'Manage Results' page. Historical event results from Cool
Running will not be automatically migrated to ACTIVE Results. If you’re a Cool
Running's timer or event organizer, please contact support with the subject line
‘Cool Running Data Request’ and provide an event name, state and year. The
ACTIVE team will respond to you as quickly as possible.


FREQUENTLY ASKED QUESTIONS

Why did you remove the Cool Running website?

While still functional in 2020, the Cool Running’s platform was no longer
compliant with data laws in the United States and abroad. The legacy
infrastructure brought up potential risks that we did not want to leave exposed
on the web. We believe that we can provide users with a better, easier-to-use
interface with ACTIVE Results for endurance operators. For these reasons, we
took the site offline.

We’re committed to providing event organizers and racers with an awesome
experience with ACTIVE Results. Users can expect an interface designed with data
privacy, a mobile-friendly design, and convenience in mind. You can sign up
here: Results.Active.com. As an endurance event timer/organizer, with a simple
click you can use a variety of scoring software, including The Race Director,
Run Score, Race Day Scoring & Active-Timing to directly publish your race
results into ACTIVE Results.

Can I sign into ACTIVE Results using my Cool Running log in?

No. You’ll need to create a new account, but it’s easy to do so. Visit
Results.Active.com and select 'Sign up' in the menu to create a new account. You
can then begin creating your events on the 'Manage Results' page. Upload race
results right away via file upload or through our Results API for supported
partners.

Will my Cool Running results be available through my new ACTIVE account?

Unfortunately, historical event results could not be migrated to ACTIVE Results.
If you would like to access data previously available on Cool Running, please
contact support with the subject line ‘Cool Running Data Request’ and provide an
event name, state, and year. We will do our best to provide an archived HTML
copy of the results pages that were previously hosted on Cool Running.

Why are the Cool Running results not on ACTIVE Results?

Each Cool Running event upload featured data in different formats. Trying to
force unstructured data into ACTIVE’s structured database would have caused
formatting issues, partial data loss and would not provide a consistent
experience for participants. Each timer and organizer is welcome to format their
results for ACTIVE Results and reupload for free as soon as possible.

Can I upload my results from Cool Running on ACTIVE Results?

Yes! You are able to upload right away. Simply create a free account to manage
your events and format the data using our upload example template featured in
the ‘Manage results’ section of the site. For questions or issues with the
upload process, contact support with the subject line ‘ACTIVE Results Event
Upload.’

Can I log in to Cool Running to retrieve my historical results?

The Cool Running site is closed and cannot be accessed. Please contact
support with the subject line ‘Cool Running Data Request’ and provide an event
name, state, and year. We will try our best to provide an archived HTML copy of
the results pages that were previously hosted on Cool Running.

As an event participant, how can I find Cool Running results that I am listed
in?

Please reach out to your event organizer. Unfortunately, historical event
results could not be migrated to ACTIVE Results. Event organizers and timers may
have uploaded your race results to multiple sites so be sure to search the event
name on other results platforms for timer-hosted results as well.

MORE: Explore ACTIVE Results 3.0








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