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Submission: On February 19 via api from BE — Scanned from DE
Submission: On February 19 via api from BE — Scanned from DE
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HOW MR YUM TRANSFORMED THEIR CULTURE WITH AMBR'S PROACTIVE WELLBEING STRATEGY
In today's fast-paced work environment, recognizing the signs of employee
burnout isn’t enough. Companies need advanced tools that not only detect, but
also prevent, the root causes of workplace stress. Enter Mr Yum, a hospitality
giant spanning the UK, US, Australia, and New Zealand.
By tapping into Ambr's innovative technology, they fostered a cultural
transformation where 82% of their employees felt at ease discussing stress.
This case study delves deep into the transformative partnership between Mr Yum
and Ambr, focusing on proactive wellbeing strategies and fostering superior
workplace health.
THE STORY OF MR YUM
Mr Yum has rapidly evolved into a global force in the hospitality industry, with
operations spanning the UK, US, Australia, and New Zealand. As a forerunner in
ordering, payments, and marketing, they consistently find themselves at the
crossroads of innovation and workplace culture. However, like many fast-growing
entities, they faced challenges. Their geographically diverse team meant coping
with asynchronous schedules, risking employee burnout due to unwieldy meeting
loads and potentially jeopardizing team coherence.
HOW MR YUM UTILIZED AMBR'S UNIQUE TECHNOLOGY
Ambr stood out for Mr Yum, not just as a tool, but as a comprehensive solution.
Here’s a closer look at how Ambr’s unique technology brought unparalleled
insights to Mr Yum:
1. DATA ANALYSIS
Ambr's passive workplace data provided an objective view. This anonymized
aggregate data was transformed into actionable insights, which went beyond
identifying problems to actioning solutions.
2. DISSECTING MEETING OVERLOADS WITH PRECISION
One of Ambr's standout features was its ability to meticulously and
automatically analyze meeting data. With its robust analytics, Mr Yum could
pinpoint specific pain points, such as:
* Hours spent in meetings by each team.
* Identifying peak meeting times, revealing late night hours that employees had
to be online.
* Highlighting specific teams or departments that were under significant
meeting load.
With these precise insights, the decision to overhaul meeting etiquette wasn’t
just a shot in the dark, but a well-informed strategy.
3.RISK FACTORS DEEP DIVE
Ambr’s insights provided a foundational approach to understanding workplace
stress. For Mr Yum, these became crucial pillars in developing their wellbeing
narrative, ensuring that each risk factor was addressed with precision.
"The depth of insights Ambr provides allowed us to take a proactive, strategic
approach to mental health & wellbeing at work, ensuring it is an integral part
of our company culture."
Laura Sloane, VP People & Culture, Mr Yum
INNOVATIVE SOLUTIONS BORN FROM INSIGHTFUL DATA
Armed with the comprehensive insights from Ambr, Mr Yum partnered with Ambr to
embark on several transformative initiatives:
MEETING CULTURE REVOLUTION
With the detailed insights on meeting volumes and their timings, Mr Yum could
craft a more empathetic and efficient meeting culture. Not only have the number
of meetings reduced, but employees are also empowered with tools and strategies
to discern between essential meetings and those that can be tackled via other
communication channels.
FOSTERING GLOBAL COLLABORATION
Recognizing the challenges of a globally dispersed team, Mr Yum introduced
flexible work hours, promoting a culture of understanding. This has not only
alleviated the stress of odd-hour meetings but also showcased the company's
commitment to employee well-being.
CHANCE CAFÉ INITIATIVE
A direct response to organizational analysis, the Chance Café on Slack aimed to
break departmental silos. Randomly pairing employees, this initiative cultivated
cross-departmental relationships, ensuring that Mr Yum isn't just a workplace
but also a community.
OVERALL RESULTS
Mr Yum's proactive approach, in partnership with Ambr, had profound effects.
Their voluntary turnover rate, already industry leading, further solidified
their reputation. More importantly, the narrative within Mr Yum shifted, with
well-being becoming a central theme in company dialogues.
* 82% of employees
felt more comfortable discussing with their team when they're stressed
FIND OUT HOW AMBR CAN HELP YOUR COMPANY
Request more info or book a short demo session where we'll learn more about your
business and show you how we can help you manage workplace stress and prevent
burnout.
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