Submitted URL: http://support.explorama.app/
Effective URL: https://support.explorama.app/
Submission Tags: @phish_report
Submission: On August 25 via api from FI — Scanned from FI

Summary

This website contacted 8 IPs in 2 countries across 4 domains to perform 22 HTTP transactions. The main IP is 52.87.86.57, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.explorama.app.
TLS certificate: Issued by R10 on August 25th 2024. Valid for: 3 months.
This is the only time support.explorama.app was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 52.87.86.57 14618 (AMAZON-AES)
2 2600:9000:25e... 16509 (AMAZON-02)
1 52.216.42.152 16509 (AMAZON-02)
2 18.239.47.171 16509 (AMAZON-02)
11 3.5.226.172 16509 (AMAZON-02)
3 143.204.215.36 16509 (AMAZON-02)
2 13.32.23.12 16509 (AMAZON-02)
22 8
Domain Requested by
11 eneo-various.s3.eu-west-3.amazonaws.com s3.amazonaws.com
3 beacon-v2.helpscout.net support.explorama.app
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.explorama.app
2 d3eto7onm69fcz.cloudfront.net support.explorama.app
1 s3.amazonaws.com support.explorama.app
1 support.explorama.app
22 7

This site contains links to these domains. Also see Links.

Domain
explorama.app
www.helpscout.com
Subject Issuer Validity Valid
support.explorama.app
R10
2024-08-25 -
2024-11-23
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2024-07-30 -
2025-07-03
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.s3.eu-west-3.amazonaws.com
Amazon RSA 2048 M01
2024-07-18 -
2025-06-27
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03
2024-03-18 -
2025-04-15
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.explorama.app/
Frame ID: F6AF8A2624D4BE29DE6F4BE328296D4F
Requests: 23 HTTP requests in this frame

Screenshot

Page Title

Support Explorama

Page URL History Show full URLs

  1. http://support.explorama.app/ HTTP 307
    https://support.explorama.app/ Page URL

Page Statistics

22
Requests

100 %
HTTPS

14 %
IPv6

4
Domains

7
Subdomains

8
IPs

2
Countries

892 kB
Transfer

952 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.explorama.app/ HTTP 307
    https://support.explorama.app/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.explorama.app/
Redirect Chain
  • http://support.explorama.app/
  • https://support.explorama.app/
14 KB
4 KB
Document
General
Full URL
https://support.explorama.app/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.87.86.57 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-87-86-57.compute-1.amazonaws.com
Software
openresty /
Resource Hash
d6ab8eff28cf628347b32e71d7e330f5883be009888242e2e472c63b3e5b7384

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Sun, 25 Aug 2024 11:52:14 GMT
Server
openresty
Transfer-Encoding
chunked

Redirect headers

Cross-Origin-Resource-Policy
Cross-Origin
Location
https://support.explorama.app/
Non-Authoritative-Reason
HSTS
launch-1721905284936.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1721905284936.css
Requested by
Host: support.explorama.app
URL: https://support.explorama.app/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:25e8:3e00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.explorama.app/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sun, 25 Aug 2024 11:16:13 GMT
via
1.1 ff78b299270b99e41cda1a1252610524.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
AMS1-P3
age
2163
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
Wl3uOfVvO_PdaxU701dfVAooKQE__DlvyGZgUcV--AuGA_RFIwlQQw==
helpscout_custom.css
s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/
110 KB
111 KB
Stylesheet
General
Full URL
https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Requested by
Host: support.explorama.app
URL: https://support.explorama.app/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.216.42.152 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
8e5e91215867f66a2ffc00252136169b0f2dc82fd2e1c0ff5bbf31c4db8b1de4

Request headers

Referer
https://support.explorama.app/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:16 GMT
Last-Modified
Wed, 21 Sep 2022 17:41:03 GMT
Server
AmazonS3
x-amz-request-id
VVET5HAC7G38BPTW
ETag
"44d01b3f9722dde9515c8deb95916951"
x-amz-server-side-encryption
AES256
Content-Type
text/css
Accept-Ranges
bytes
Content-Length
113001
x-amz-id-2
ecYaUwt/wCOiwTAy+luwOPWZ7/Y8gj4xRZJ6irp8RMAvwFkF81hxedIVtCHVE8aWNa00rGnO600=
explorama_v1_white.png
d33v4339jhl8k0.cloudfront.net/docs/assets/604791dfccb8ef54df6c55d1/images/630f921bc713d51da3eda685/
7 KB
7 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/604791dfccb8ef54df6c55d1/images/630f921bc713d51da3eda685/explorama_v1_white.png
Requested by
Host: support.explorama.app
URL: https://support.explorama.app/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.239.47.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-239-47-171.ams58.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4d2f940fb62fa679f39fd44ecf7d0f5249e296315990ec19ab5d8e6d870514af

Request headers

Referer
https://support.explorama.app/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Sun, 25 Aug 2024 11:52:15 GMT
via
1.1 1d14130822f7563ef82bba830d521f72.cloudfront.net (CloudFront)
last-modified
Wed, 31 Aug 2022 16:53:48 GMT
server
AmazonS3
x-amz-cf-pop
AMS58-P3
age
1125
x-amz-server-side-encryption
AES256
etag
"f181b8667b1abf13ae84797789e695c4"
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
6693
x-amz-cf-id
67cN7YQIyY0IqNnNbdCySyWq1yK4ieXfAFAadbd7_BkogM5Qzhmt-g==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.explorama.app
URL: https://support.explorama.app/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:25e8:3e00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.explorama.app/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sun, 25 Aug 2024 11:38:41 GMT
via
1.1 ff78b299270b99e41cda1a1252610524.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
AMS1-P3
age
814
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
a09H_VceJ_K3ryVzY4mAmciowuYu--uQR4nu_BinJ83WqidU5OsgVg==
docs-hero-illustration-left.jpg
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
76 KB
76 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/docs-hero-illustration-left.jpg
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
841a3fd5b08bef739c05282b920a7eb3352a0ee1c8a1b033537efa86341ca689

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:16 GMT
Last-Modified
Thu, 01 Sep 2022 08:16:31 GMT
Server
AmazonS3
x-amz-request-id
VVEYX7GJ2ECA7M47
ETag
"4b26ae8f4a4c0013f0d70efa7e62e08d"
Content-Type
image/jpeg
Accept-Ranges
bytes
Content-Length
77894
x-amz-id-2
puI2GJ0S2iMIZ3x+5gitA3MPieZSlDlFQjDdmzY1PaXTEBCAEyJ995mR8+0Oke/ez+CmVPK1ibg6Ebq9uw72rA==
docs-hero-illustration-right.jpg
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
72 KB
72 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/docs-hero-illustration-right.jpg
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
e1d428ff85080ae23c16361c465c731dd1d0fffec77160037b4ca3d28f436c29

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:16 GMT
Last-Modified
Thu, 01 Sep 2022 08:16:31 GMT
Server
AmazonS3
x-amz-request-id
VVEK15WR7C11AVCC
ETag
"e0d97b1bcac229f6122be2d626795106"
Content-Type
image/jpeg
Accept-Ranges
bytes
Content-Length
73664
x-amz-id-2
dBFm0woHKwxINglyO/OK6/zeQ0Tg1pMwaJ57hfIIjgEZXRojThnkmYUdg9MvOzilMtNr4cs4R4OwTHiSS4mthQ==
docs-hero-illustration-bird.png
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
123 KB
123 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/docs-hero-illustration-bird.png
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
addf28746fad144dd43d18a331f461c2537d85463622fd7bfbcda668d54bf4b2

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:16 GMT
Last-Modified
Thu, 01 Sep 2022 08:16:31 GMT
Server
AmazonS3
x-amz-request-id
VVER77YKX4RAVTTP
ETag
"666b94de8cabd624606835948bf0526c"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
125565
x-amz-id-2
ew2CxpX77WWeiDKvGmPmZjDjmE/DprvzxnoeLqn0as/jGnIOLg5dre6a2vbwTlwndhxKZ6i18ol7PTd4CRjQlg==
undraw_handcrafts_welcome.png
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
34 KB
35 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/undraw_handcrafts_welcome.png
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
8a21a87a253dc55b69cf9fa061607c7f1e18e0491d0a7357c582058792f64129

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:17 GMT
Last-Modified
Wed, 21 Sep 2022 17:34:50 GMT
Server
AmazonS3
x-amz-request-id
CX90DEV302RJP2H1
ETag
"a3764d6cc817bbf230f7e6cb15cc3183"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
35314
x-amz-id-2
hnnA341SWqmdw0clAuQGvq8322+LKkQxmQkMrXTHcdFcxSFyld+nfke7Vym+m/jx/CTK7qiShFglhf8pggP5Gg==
undraw_handcrafts_add_article.png
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
20 KB
21 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/undraw_handcrafts_add_article.png
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
5ffb4d0f771155d7844d5d554ff2bd9d8161ad5849240a5986a8400e20b86b95

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:16 GMT
Last-Modified
Mon, 05 Sep 2022 17:10:01 GMT
Server
AmazonS3
x-amz-request-id
VVENKTKCHDQTDF0M
ETag
"c425fed59fc0e2b80f102c6704aa11ec"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
20863
x-amz-id-2
Pe+uPrrIKRqGHPO9D1bdmHf8VY+i8jXZJGJyQ63L/YXS8rTj/i40whw9j6QDfM57HOaMLanbqwGMELavoO706A==
undraw_handcrafts_bird.png
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
20 KB
21 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/undraw_handcrafts_bird.png
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
d2484331ea6e8fdae92e51d8c63602af39ee814a4633235f403dcbfa4ec2fac0

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:16 GMT
Last-Modified
Mon, 05 Sep 2022 17:10:01 GMT
Server
AmazonS3
x-amz-request-id
VVEW088YNJD0K5S2
ETag
"14fa1af4fc933f16b012a331698ff724"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
20851
x-amz-id-2
u1lGUJTlSlVIsq7FvuhhStpUE2suZJ/9RIkpgBen1eVvEOcyjqSnEI1O08Sqa8CVZFJXnuN8iBajTh0o2m3U8w==
undraw_handcrafts_accept.png
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
24 KB
24 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/undraw_handcrafts_accept.png
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
bc4b8c0f45ff5d998badb085862e3e9469b586b2e29f5dab247339cb894aae5a

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:17 GMT
Last-Modified
Mon, 05 Sep 2022 17:10:00 GMT
Server
AmazonS3
x-amz-request-id
CX9425MSR5G3YV94
ETag
"bd37c3c120753c4b7e8dbac5adfd1c2f"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
24340
x-amz-id-2
4B/466YmgeQk3Wpsn1FuUYULFOhvBHbo1ege2v6nE4fADPRG6rr8AVxLbxNO+4Q1zfEOZlxKh3tI0UV9LQegXg==
undraw_handcrafts_user.png
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
13 KB
13 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/undraw_handcrafts_user.png
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
f4bb87382d5336ca791c2f8fdaaa273dc507acb0ca813a7b45faf093c200575d

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:17 GMT
Last-Modified
Mon, 05 Sep 2022 17:10:03 GMT
Server
AmazonS3
x-amz-request-id
CX94ZVDE3HQPRP4D
ETag
"0ce070501fd3e3f429bd8b2f067d1e8c"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
12865
x-amz-id-2
tXe7CuCSBWS/yyX5fPGO+NbmDyz6L6bz9QuU7bYBP8FOTh66CoLau1st1qVM9FWSSUeDG3yKnpn2T1CrH6cXTQ==
undraw_handcrafts_heart.png
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
11 KB
12 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/undraw_handcrafts_heart.png
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
7d0347bc209ddcea73eb27c1d0eaeb25cf9a66a1185647a46dd087abefe65a2c

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:16 GMT
Last-Modified
Mon, 05 Sep 2022 17:10:02 GMT
Server
AmazonS3
x-amz-request-id
VVEMZ8PWKC8D9KX2
ETag
"1bde1c688693f1a93cd08498014a7c5a"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
11745
x-amz-id-2
Z8u70v3bbhb1RsYn9TxQSI3pSnoZ/pw/kPqAF71gkHqR2bjksDM4eQXcs0+sr6+/+f29yYgEew8k3Q/NBckSqw==
undraw_handcrafts_present.png
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
24 KB
24 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/undraw_handcrafts_present.png
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
60d96e2cb73512254f372e2df651438ca4df53617a4bcc5dadddef822211bd46

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:17 GMT
Last-Modified
Wed, 21 Sep 2022 17:34:50 GMT
Server
AmazonS3
x-amz-request-id
CX9CRCAWSW1PMZ14
ETag
"8a886673d6f5c5aabdb8da417487b445"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
24434
x-amz-id-2
DLVg25Ji5ss4VBtsqB6KJesWT3ZsibzqfATxmNCaxNqhwB82zKTCuskacwJEui4d9dHysqnmahb5w0iH0kyVkg==
undraw_handcrafts_exclamation_mark.png
eneo-various.s3.eu-west-3.amazonaws.com/helpscout/
13 KB
13 KB
Image
General
Full URL
https://eneo-various.s3.eu-west-3.amazonaws.com/helpscout/undraw_handcrafts_exclamation_mark.png
Requested by
Host: s3.amazonaws.com
URL: https://s3.amazonaws.com/helpscout.net/docs/assets/604791dfccb8ef54df6c55d1/attachments/632b4caee5ea7f482dc3d8f8/helpscout_custom.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.5.226.172 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.eu-west-3.amazonaws.com
Software
AmazonS3 /
Resource Hash
a0c659bc9f9eddca0c16fbb2eaa9d2c74c0029187285fb99416daf4f83ecfc4c

Request headers

Referer
https://s3.amazonaws.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Sun, 25 Aug 2024 11:52:17 GMT
Last-Modified
Mon, 05 Sep 2022 17:04:48 GMT
Server
AmazonS3
x-amz-request-id
CX98ZECWPC468QG2
ETag
"0a6134d54176a35649f5dda734b2cd5c"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
12887
x-amz-id-2
S8nX47iovaJcjc4a2ORtmeij/FFL5Wa/DUN50ubpJf1JW4W/tNDBllnZFcIaZppT+Of8AY0r8C6x+0QWxqfAkQ==
truncated
/
31 KB
31 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
dbe221ebad232b77875137e9276a12c9de22836940cc179d793058801edfed27

Request headers

Referer
Origin
https://support.explorama.app
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Content-Type
application/font-woff;charset=utf-8
truncated
/
28 KB
28 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
03438676276cac93c1c2d034091c4b3ff7eb802df16a09cbd28e4414e1e97204

Request headers

Referer
Origin
https://support.explorama.app
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Content-Type
application/font-woff;charset=utf-8
/
beacon-v2.helpscout.net/
372 B
862 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.explorama.app
URL: https://support.explorama.app/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5df773ceb2f6e9994527e18d1f6644c727d6fb08ff7233209b5ee904153a5b14
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.explorama.app/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Sun, 25 Aug 2024 11:51:49 GMT
content-encoding
gzip
via
1.1 8d31bbd9d6638cdacab37047b8045da4.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
40
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
286
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Thu, 22 Aug 2024 13:23:02 GMT
server
AmazonS3
etag
"73fddbf6e006f97863beef954e9328a2"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
Wpnl4jJL9sK4AMU-gWseMXN3qo8EP6ciRm_1T-y_FMgwxkSjEA_AWA==
explorama_v2_color_512.png
d33v4339jhl8k0.cloudfront.net/docs/assets/604791dfccb8ef54df6c55d1/images/6047c1e8661b720174a74fe9/
1 KB
2 KB
Other
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/604791dfccb8ef54df6c55d1/images/6047c1e8661b720174a74fe9/explorama_v2_color_512.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.239.47.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-239-47-171.ams58.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
652e6c21d4cfc0457c458a18680906f17841366e7fb3400df5b53250d818ca39

Request headers

Referer
https://support.explorama.app/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Sun, 25 Aug 2024 11:33:32 GMT
via
1.1 1d14130822f7563ef82bba830d521f72.cloudfront.net (CloudFront)
last-modified
Tue, 09 Mar 2021 18:43:53 GMT
server
AmazonS3
x-amz-cf-pop
AMS58-P3
age
1125
x-amz-server-side-encryption
AES256
etag
"52a96574859a533417b4b95958c4818a"
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
1273
x-amz-cf-id
JM8A9APJc6MO9Sw6EAgatS6gLZBkqMj3eovC5XwLLc7TmxEg_0aaVA==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/
62 KB
23 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.explorama.app/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Sun, 25 Aug 2024 10:35:37 GMT
content-encoding
gzip
via
1.1 8d31bbd9d6638cdacab37047b8045da4.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
4600
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Thu, 22 Aug 2024 13:23:03 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
o9Xg4UGuT9yY8DelNm43aGKQVYULHlYjPWZovrm-DCtidq0EgMnNoA==
main.fa8b6644.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.fa8b6644.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
622c3d1fb26cae3861166067e81a849d5ebdcc194dbd78e8c53360677bede3c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.explorama.app/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Sun, 25 Aug 2024 10:35:36 GMT
content-encoding
gzip
via
1.1 8d31bbd9d6638cdacab37047b8045da4.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
4600
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12424
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Thu, 22 Aug 2024 13:23:03 GMT
server
AmazonS3
etag
"40982acabc4febdbf005715f8022365e"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
YEcSuRuiaWfVfSa9mdD_phqjYb9V2PvazK2Uf5XaB1oHjOccD5RK-A==
bf236571-0798-4b86-85de-201b153b5f78
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/bf236571-0798-4b86-85de-201b153b5f78
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.explorama.app
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.explorama.app
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Sun, 25 Aug 2024 11:52:17 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 28b0f9ae51406f70504a784d296a3a48.cloudfront.net (CloudFront)
x-amz-cf-id
iRU9zBvStsBac-aKfcktRgEONZ_cCBkIdQ-Vy6LoEz5Ulk3Ph3mPqQ==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25
bf236571-0798-4b86-85de-201b153b5f78
d3hb14vkzrxvla.cloudfront.net/v1/
9 KB
9 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/bf236571-0798-4b86-85de-201b153b5f78
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
e8f3669ffdebc0360c2f8ea4c65df8c407ab7ca42d60891277b0402d86d5024b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
e3df8068-3348-4cae-a480-92123d45974f
Helpscout-Release
2.2.214
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
f7cc762a-edfb-4887-b2d9-ac2dd7c38588
Referer
https://support.explorama.app/
Beacon-Device-Instance-ID
006c137a-4616-49a2-b7b6-c887da2bc411
Helpscout-Origin
Beacon-Embed

Response headers

date
Sun, 25 Aug 2024 11:52:17 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 28b0f9ae51406f70504a784d296a3a48.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-conversations-hour
10
vary
Origin,Access-Control-Request-Method
x-ratelimit-remaining-attachments-hour
10
access-control-allow-origin
https://support.explorama.app
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
content-type
application/json
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
Y_gf6SOBMSuTx1f_r0w6oyOfbDA5vB7RiKwiKOt9_c1uNC-jkmFzNw==
x-ratelimit-limit-chat-tokens-hour
25

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.explorama.app/ Name: PLAY_SESSION
Value: "c47216ba78dc2028754d713f0ff5d0090001de7e-siteId=604791dfccb8ef54df6c55d2&hs.session.id=imUVNU1Tvls2rX26kojWtuSNZfyiaOIT5WJygz9kBPOQFldEZ3KZj6YNB4kK71zJ&hs.session.exp=1724673134799"

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

beacon-v2.helpscout.net
d33v4339jhl8k0.cloudfront.net
d3eto7onm69fcz.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
eneo-various.s3.eu-west-3.amazonaws.com
s3.amazonaws.com
support.explorama.app
13.32.23.12
143.204.215.36
18.239.47.171
2600:9000:25e8:3e00:b:1881:c0:21
3.5.226.172
52.216.42.152
52.87.86.57
03438676276cac93c1c2d034091c4b3ff7eb802df16a09cbd28e4414e1e97204
4d2f940fb62fa679f39fd44ecf7d0f5249e296315990ec19ab5d8e6d870514af
5df773ceb2f6e9994527e18d1f6644c727d6fb08ff7233209b5ee904153a5b14
5ffb4d0f771155d7844d5d554ff2bd9d8161ad5849240a5986a8400e20b86b95
60d96e2cb73512254f372e2df651438ca4df53617a4bcc5dadddef822211bd46
622c3d1fb26cae3861166067e81a849d5ebdcc194dbd78e8c53360677bede3c0
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