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rrdcommunities@rrd.com


NOW AVAILABLE: MYRRD SERVICE COMMUNITY


REGISTER NOW FOR 24/7 ACCESS TO ORDERS, QUOTES, CASES AND REAL-TIME UPDATES!

We’re making it easier for you to work with us. As an RRD client, you’ve trusted
us with critical parts of your business. We take that commitment very seriously
and constantly strive to improve your experience with RRD.

Register for service

After registering, you will receive a confirmation email with your username and
next steps to get you started using the myRRD Service Community.

We created the myRRD Service Community website as a faster way for you to get
what you need, when you need it. You’ll be able to manage your account 24/7,
submit quotes, orders, cases and get real-time updates.

 * Live chat with a client service agent
 * Submit and review production quotes and orders
 * Submit cases (service requests)
 * Check the status of quotes, orders, cases and shipments
 * Get real-time updates on service and production requests
 * Access real-time reports and dashboards to monitor next steps and RRD
   productivity

Register for service

Register for service

81%



81% PREFER SELF-SERVICE BEFORE REACHING OUT TO A REPRESENTATIVE

(Source)

--------------------------------------------------------------------------------

82%



82% AGREE THAT QUICK RESOLUTION IS THE #1 FACTOR IN GREAT SERVICE

(Source)

You’ll also benefit from more effective client support:

 * Faster resolution via self-service features, replacing manual service
 * Enhanced response times through real-time, centralized communication
 * Improved visibility into service issues, status updates and production
   timelines
 * Comprehensive repository of requests to reduce email traffic and time
   searching for communication history


NEED HELP?


Quick Start Guide

Login Help

Quick Start Guide for Multi-Factor Authentication

When to use Communities


WORK AIDS


How to Create a Service Request

How to Create a Quote

How to Use My Quotes & Orders List Views
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Service Team: 8AM - 8PM ETSales Team: 8AM - 4PM ET
35 West Wacker Drive
Chicago, Illinois 60601

Contact Us

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© 1998 - 2023 R.R. Donnelley & Sons Company, all rights reserved.
RR DONNELLEY, RRD, RRD (Stylized) and COMMUNICATIONS ENABLED are trademarks or
registered trademarks of
R. R. Donnelley & Sons Company. All other trademarks are the property of R. R.
Donnelley or their respective owners.


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