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ONLINE SPORTS-BETTING APPS FACE CUSTOMER COMPLAINTS OVER DELAYS WITHDRAWING
FUNDS


THE BETTER BUSINESS BUREAU HAS COLLECTED THOUSANDS OF COMPLAINTS FROM GAMBLERS
IN RECENT YEARS, SOME CITING LONG WAIT TIMES FOR CASH-OUTS

SPORTS-BETTING ACTIVITY HAS EXPANDED WIDELY ACROSS THE U.S. IN RECENT YEARS
AFTER A 2018 SUPREME COURT RULING.

Photo: Brad Mills/USA TODAY Sports/Reuters
By
Katherine Sayre
Nov. 12, 2022 9:00 am ET

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Customers have filed thousands of complaints against the biggest U.S. online
sports-betting operators in recent years, many of which reported delays or
glitches in withdrawing money, according to a review of Better Business Bureau
records.

About 2,400 complaints naming the big-three operators have been lodged in the
U.S. in the past three years, according to the bureau. A large number of the
complaints focus on dayslong or even weekslong wait times for taking out
winnings.


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