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Submitted URL: https://helpdesk.mu.edu/
Effective URL: https://helpdesk.mu.edu/CherwellPortal/IT?_=6738949e
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Help Desk Self Service
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Portal (not logged in) Dashboard
10:00am - 2:00pm




Help Desk Hours
Welcome
Wednesday, May 11, 2022



@MarquetteITS Twitter
RESOURCES for STUDENTS
RESOURCES for FACULTY AND STAFF
MarquetteITS


ITS Alerts Reminder: CheckMarq will be unavailable Friday night, May 6,
beginning at 6 p.m. until 6 a.m. Saturday m… https://t.co/xs8rMNOhZ6
Friday @ 5:00 PM

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MarquetteITS


ITS Alerts Reminder: Ensemble Video, the university’s video streaming service,
will be unavailable Thursday, May 5t… https://t.co/qa94gBiFa0
Thursday @ 6:30 AM

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MarquetteITS


ITS Alerts Reminder: Inbound faxing will be unavailable tonight between 6:00pm
and 7:00pm due to technology updates… https://t.co/GkSJ8ORlXy
April 25 @ 5:00 PM

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MarquetteITS


ITS Alerts Reminder: CheckMarq will be unavailable Friday night, March 25th,
beginning at 6 p.m. until 6 a.m. Satur… https://t.co/Al2rkzp7wX
March 25 @ 5:00 PM

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MarquetteITS


ITS Alerts Reminder: On March 24, between 8 pm to 11 pm, CheckMarq, EmpCenter
timekeeping, the Marquette website, O… https://t.co/h7hTQBzU9i
March 24 @ 7:00 PM

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MarquetteITS


ITS Alerts Reminder: Multiple e-resources (PrintWise, MU Medical Clinic Patient
Portal, Video Streaming Service and… https://t.co/bvGxDyqLEh
March 17 @ 12:00 AM

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MarquetteITS


ITS Alerts Reminder: CheckMarq will be unavailable Friday night, March 4th,
beginning at 6:00pm until 6:00am Saturd… https://t.co/Ogc4AUOg7q
March 4 @ 5:00 PM

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MarquetteITS


COVID Cheq (Qualtrics) email has been returned to service. As a reminder you may
access COVID Cheq at any time by v… https://t.co/PxrtGe3FWN
March 2 @ 9:39 AM

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MarquetteITS


ITS Alert: COVID Cheq (Qualtrics) continues to experience email issues. As a
result, individuals may not have recei… https://t.co/g6nGKNDcRf
March 1 @ 8:54 AM

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MarquetteITS


COVID Cheq continues to have issues sending emails. As a result, some may not
have received their daily COVID Cheq… https://t.co/iHNxzwcd1D
February 26 @ 9:09 AM

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MarquetteITS


COVID Cheq is experiencing email issues. As a result, some may not have received
their daily COVID Cheq email. If y… https://t.co/NggwruZhyJ
February 25 @ 10:08 AM

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MarquetteITS


ITS Alerts Reminder: MyJob will be unavailable from Friday, Feb. 18, at 4 p.m.
until Saturday, Feb. 19, at 10 a.m.… https://t.co/oZEDrI7Lna
February 18 @ 3:00 PM

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MarquetteITS


ITS Alerts Reminder: EmpCenter timekeeping will be unavailable on Feb. 17, from
8 p.m. to 8:30 p.m., for scheduled… https://t.co/JSP24FBagG
February 17 @ 7:00 PM

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MarquetteITS


ITS Alerts Reminder: CheckMarq will be unavailable Friday night, Feb. 11,
beginning at 9 p.m. until 6 a.m. Saturday… https://t.co/IjU1s5kU32
February 11 @ 8:00 PM

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MarquetteITS


ITS Alerts Reminder: MyJob will be unavailable tonight, Friday, Jan. 21, from 9
p.m. to 11 p.m. for technology upda… https://t.co/7LEI4x2H7t
January 21 @ 8:00 PM

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MarquetteITS


ITS Alerts Reminder: On Jan. 13, between 9 pm and midnight, CheckMarq, EmpCenter
timekeeping, the Marquette website… https://t.co/pYgJjUVFY2
January 13 @ 8:00 PM

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MarquetteITS


ITS Alerts Reminder: Multiple e-resources (PrintWise, MU Medical Clinic Patient
Portal, Video Streaming Service and… https://t.co/9I9vn4lGdx
January 6 @ 12:00 AM

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MarquetteITS


ITS Alerts: The Kuali grants management system has been returned to service. We
appreciate your patience as our vendor resolved the issues.
January 5 @ 5:12 PM

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MarquetteITS


ITS Alerts: The Kuali grants management system is currently unavailable. We are
working with our vendor to restore… https://t.co/FRQ8IWty6m
January 5 @ 3:29 PM

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MarquetteITS


ITS Alerts Reminder: CheckMarq and MyJob will be unavailable tonight, Thursday
Dec. 16, from 8 pm to 10 pm for tech… https://t.co/EpvAT4U3SR
12/16/2021 @ 7:00 PM

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Help Desk Self Service lets students, faculty, and staff request assistance from
IT Services. After logging in you can:



- Create a Help Desk request
- Report an outage
- Request a project


The IT Services Help Desk is also available:



In Person - Cudahy Hall, 293
By Phone - (414) 288-7799
By Email - helpdesk@marquette.edu

Thursday, April 14
Friday, April 15 - Sunday, April 17
8:00am - 5:00pm
8:00am - 5:00pm
Monday - Thursday
7:30am - 8:00pm




Sunday



Friday
Saturday
7:30am - 5:00pm
• Remote Teaching with Microsoft Teams
• Microsoft Teams and Collaborative Technology
• Technology for Remote Learning
• Microsoft Teams for Online / Live Classes
8:00am - 2:00pm
Easter Holiday Hours
Due to COVID and quarantines the Help Desk may be working only remotely at any
given time. It is recommended that you call the Help Desk at 414-288-7799 before
planning a visit to Cudahy Hall.
Note: The Help Desk will be closed Monday, January 17th for the MLK day holiday.




__________________________________________________________________________________________________________________________

Normal Spring hours will return Tuesday, April 19

Closed
Monday, April 18







 * Check Marq Student Information System  CheckMarq Student Information System
 * D2L E-Learning  D2L E-Learning
 * E-Marq Mail/Calendar  E-Marq Mail/Calendar
 * EmpCenter Timekeeping  EmpCenter Timekeeping
 * IT Services  IT Services Website
 * JobConnection Student Employment  JobConnection Student Employment
 * MyJob Employee Portal  MyJob Employee Portal
 * SharePoint Collaboration  SharePoint Collaboration

 * Platform Cultures
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   * Spanish
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 * English (United States)