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docs.helpscout.com Open in urlscan Pro
54.204.201.233  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://d3eto7onm69fcz.cloudfront.net/
Effective URL: https://docs.helpscout.com/
Submission Tags: falconsandbox
Submission: On September 12 via api from US — Scanned from IT
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 13 IPs in 1 countries across 8 domains to perform 57 HTTP transactions. The main IP is 54.204.201.233, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is docs.helpscout.com.
TLS certificate: Issued by R11 on July 27th 2024. Valid for: 3 months.
This is the only time docs.helpscout.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 18.245.62.41 16509 (AMAZON-02)
1 54.204.201.233 14618 (AMAZON-AES)
2 18.245.62.209 16509 (AMAZON-02)
35 76.76.21.21 16509 (AMAZON-02)
1 142.250.186.40 15169 (GOOGLE)
1 142.250.184.202 15169 (GOOGLE)
1 13.32.27.5 16509 (AMAZON-02)
4 151.101.66.208 54113 (FASTLY)
1 216.239.34.178 15169 (GOOGLE)
1 184.72.166.237 14618 (AMAZON-AES)
4 143.204.215.6 16509 (AMAZON-02)
1 18.244.20.134 16509 (AMAZON-02)
3 13.32.23.12 16509 (AMAZON-02)
57 13
1    18.245.62.41 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-62-41.fra60.r.cloudfront.net
d3eto7onm69fcz.cloudfront.net
1    54.204.201.233 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-204-201-233.compute-1.amazonaws.com
docs.helpscout.com
2    18.245.62.209 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-62-209.fra60.r.cloudfront.net
d3eto7onm69fcz.cloudfront.net
35    76.76.21.21 (Walnut, United States)

ASN16509 (AMAZON-02, US)
www.helpscout.com
1    142.250.186.40 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s04-in-f8.1e100.net
www.googletagmanager.com
1    142.250.184.202 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s11-in-f10.1e100.net
fonts.googleapis.com
1    13.32.27.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-5.fra56.r.cloudfront.net
cdn.heapanalytics.com
4    151.101.66.208 (San Francisco, United States)

ASN54113 (FASTLY, US)
hs-marketing-contentful.imgix.net
1    216.239.34.178 (United States)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    184.72.166.237 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-184-72-166-237.compute-1.amazonaws.com
heapanalytics.com
4    143.204.215.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-6.fra53.r.cloudfront.net
beacon-v2.helpscout.net
1    18.244.20.134 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-20-134.fra56.r.cloudfront.net
d33v4339jhl8k0.cloudfront.net
3    13.32.23.12 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-23-12.fra56.r.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
Apex Domain
Subdomains		 Transfer
36 helpscout.com
docs.helpscout.com
www.helpscout.com
339 KB
7 cloudfront.net
d3eto7onm69fcz.cloudfront.net
d33v4339jhl8k0.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
258 KB
4 helpscout.net
beacon-v2.helpscout.net — Cisco Umbrella Rank: 23058
159 KB
4 imgix.net
hs-marketing-contentful.imgix.net
51 KB
2 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 5185
heapanalytics.com — Cisco Umbrella Rank: 4304
38 KB
1 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 104
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 112
103 KB
57 8
Domain Requested by
35 www.helpscout.com docs.helpscout.com
www.helpscout.com
4 beacon-v2.helpscout.net docs.helpscout.com
beacon-v2.helpscout.net
4 hs-marketing-contentful.imgix.net www.helpscout.com
3 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
3 d3eto7onm69fcz.cloudfront.net 1 redirects docs.helpscout.com
1 d33v4339jhl8k0.cloudfront.net
1 heapanalytics.com docs.helpscout.com
1 www.google-analytics.com www.googletagmanager.com
1 cdn.heapanalytics.com docs.helpscout.com
1 fonts.googleapis.com www.helpscout.com
client
1 www.googletagmanager.com docs.helpscout.com
1 docs.helpscout.com
57 12

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
docs.helpscout.com
R11		 2024-07-27 -
2024-10-25		 3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2024-07-30 -
2025-07-03		 a year crt.sh
www.helpscout.com
R11		 2024-08-14 -
2024-11-12		 3 months crt.sh
*.google-analytics.com
WR2		 2024-08-12 -
2024-11-04		 3 months crt.sh
upload.video.google.com
WR2		 2024-08-12 -
2024-11-04		 3 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02		 2024-05-29 -
2025-06-26		 a year crt.sh
*.imgix.com
GlobalSign Atlas R3 DV TLS CA 2023 Q4		 2023-12-07 -
2025-01-07		 a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02		 2023-11-09 -
2024-12-08		 a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03		 2024-03-18 -
2025-04-15		 a year crt.sh

This page contains 2 frames:

Primary Page: https://docs.helpscout.com/
Frame ID: AD30A9117F55CF329E282F79FBC48EFF
Requests: 56 HTTP requests in this frame

Frame: https://fonts.googleapis.com/css?family=Inter:400,500,700&display=swap
Frame ID: 0C3F02B8463D9D0250E1B86CAC3DA4A4
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Help Scout Support

Page URL History Show full URLs

  1. http://d3eto7onm69fcz.cloudfront.net/ HTTP 307
    https://d3eto7onm69fcz.cloudfront.net/ HTTP 301
    https://docs.helpscout.com/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

57
Requests

96 %
HTTPS

0 %
IPv6

8
Domains

12
Subdomains

13
IPs

1
Countries

948 kB
Transfer

1787 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://d3eto7onm69fcz.cloudfront.net/ HTTP 307
    https://d3eto7onm69fcz.cloudfront.net/ HTTP 301
    https://docs.helpscout.com/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

57 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
docs.helpscout.com/
Redirect Chain
  • http://d3eto7onm69fcz.cloudfront.net/
  • https://d3eto7onm69fcz.cloudfront.net/
  • https://docs.helpscout.com/
32 KB
7 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://docs.helpscout.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.204.201.233 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-204-201-233.compute-1.amazonaws.com
Software
openresty /
Resource Hash
09f5aa702f7242767cbd79142d2f188466706fbf106b62035c9abe44f14ac3cc

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 12 Sep 2024 07:06:44 GMT
Server
openresty
Transfer-Encoding
chunked

Redirect headers

age
67545
content-length
0
date
Wed, 11 Sep 2024 12:20:59 GMT
location
https://docs.helpscout.com
server
openresty
strict-transport-security
max-age=31536000; includeSubDomains; preload
via
1.1 b99111dfd026a3c99d0e66063beb0544.cloudfront.net (CloudFront)
x-amz-cf-id
3i1hUAspPlFei-d5ljHOYVakC2O-g0TMqj_89uJkWxkxGYpfkqv_7A==
x-amz-cf-pop
FRA60-P5
x-cache
Hit from cloudfront
launch-1725543050892.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		114 KB
115 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1725543050892.css
Requested by
Host: docs.helpscout.com
URL: https://docs.helpscout.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.62.209 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-62-209.fra60.r.cloudfront.net
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://docs.helpscout.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 12 Sep 2024 06:14:38 GMT
via
1.1 62e2e45895008240d70f26081269c850.cloudfront.net (CloudFront)
last-modified
Thu, 05 Sep 2024 12:56:26 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
3128
etag
"469d2c897b93fd48cf1823bfaaded48c99ddbcfc"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
3y-kQv6gHGvfkW2dGQWHJeVMPQsG-TxfNrHRNAfIFH9vf_E3le9_eA==
hs-docs-site-2024--v1.02.css
www.helpscout.com/css/ 		36 KB
12 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.helpscout.com/css/hs-docs-site-2024--v1.02.css
Requested by
Host: docs.helpscout.com
URL: https://docs.helpscout.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Vercel /
Resource Hash
48d378b1f4218f0e5309bf6efec9f36649fc9a8ce6a29b82fb9827f664b1b186
Security Headers
Name Value
Strict-Transport-Security max-age=63072000

Request headers

Referer
https://docs.helpscout.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 12 Sep 2024 07:06:46 GMT
content-encoding
br
strict-transport-security
max-age=63072000
server
Vercel
x-vercel-id
fra1::nrtjk-1726124806054-fcda4e538416
age
31373
etag
W/"5fec7cc64a6a47f182131baa4b38697d"
x-vercel-cache
HIT
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=0, must-revalidate
content-disposition
inline; filename="hs-docs-site-2024--v1.02.css"
js
www.googletagmanager.com/gtag/ 		308 KB
103 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=G-KCQ2GGMRLC
Requested by
Host: docs.helpscout.com
URL: https://docs.helpscout.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.186.40 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra24s04-in-f8.1e100.net
Software
Google Tag Manager /
Resource Hash
3842742990bc5ec5d6147e0346786c2c41294d4b7ab08141660c9d2fe25aaf8c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
https://docs.helpscout.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 12 Sep 2024 07:06:47 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
104731
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Thu, 12 Sep 2024 07:06:47 GMT
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		116 KB
116 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: docs.helpscout.com
URL: https://docs.helpscout.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.62.209 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-62-209.fra60.r.cloudfront.net
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://docs.helpscout.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 12 Sep 2024 06:07:02 GMT
via
1.1 62e2e45895008240d70f26081269c850.cloudfront.net (CloudFront)
last-modified
Thu, 05 Sep 2024 12:56:26 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
3584
etag
"198ae8e7c61f0cdd6db91bf676916aa4fc973bf3"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
wIv5FT3CTNTtoTj5tb_FClXxjGLbXSGwR8jpBGLwssiGrGpkaTjXnQ==
evolution.css
www.helpscout.com/css/ 		135 KB
16 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.helpscout.com/css/evolution.css
Requested by
Host: www.helpscout.com
URL: https://www.helpscout.com/css/hs-docs-site-2024--v1.02.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Vercel /
Resource Hash
6ff12fbec9dc1c629f792dc1ef53bc33cbfc2ad6be9a4af7b0df7143b5508317
Security Headers
Name Value
Strict-Transport-Security max-age=63072000

Request headers

Referer
https://www.helpscout.com/css/hs-docs-site-2024--v1.02.css
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 12 Sep 2024 07:06:46 GMT
content-encoding
br
strict-transport-security
max-age=63072000
server
Vercel
x-vercel-id
fra1::8wdsq-1726124806271-9f6f1e61d86b
age
35954
etag
W/"79f0692228d868c91c1ee03bf9759c45"
x-vercel-cache
HIT
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=0, must-revalidate
content-disposition
inline; filename="evolution.css"
css2
fonts.googleapis.com/ 		8 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Source+Code+Pro:ital@0;1&family=Space+Mono:ital@0;1&display=swap
Requested by
Host: www.helpscout.com
URL: https://www.helpscout.com/css/evolution.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.184.202 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra24s11-in-f10.1e100.net
Software
ESF /
Resource Hash
ea12d3a33455be6be388262a4e013ab85dde5395a7ee488ecbe9093d525f3801
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://www.helpscout.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 12 Sep 2024 07:06:47 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 12 Sep 2024 07:06:47 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 12 Sep 2024 07:06:47 GMT
heap-3808138947.js
cdn.heapanalytics.com/js/ 		117 KB
38 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdn.heapanalytics.com/js/heap-3808138947.js
Requested by
Host: docs.helpscout.com
URL: https://docs.helpscout.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-5.fra56.r.cloudfront.net
Software
nginx / Express
Resource Hash
447ba7bb5797b76a620209e45e89c78b659d5ccfcaf95ab316edd9d16757b2bb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://docs.helpscout.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 12 Sep 2024 07:06:47 GMT
content-encoding
br
via
1.1 b25bc331cb2e5e7e25d9488f5ecdc940.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-amz-cf-pop
FRA56-C2
x-powered-by
Express
etag
W/"1d49e-qucOYhw8SOFkdiXkydi6UjfVorg"
vary
Accept-Encoding
x-cache
Miss from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=120
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
x-amz-cf-id
RvgEgx8sywJdZwuCpbpGiKhFvf9LfIlmvBYEqJ1erNXfzYa8Q473AQ==
https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fq6FWq7dci4tKmaUllY64U%2Fde219f83a5b4123db2f428fcd101d430%2FArticle_Background_Right.png
hs-marketing-contentful.imgix.net/ 		14 KB
14 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fq6FWq7dci4tKmaUllY64U%2Fde219f83a5b4123db2f428fcd101d430%2FArticle_Background_Right.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=800&h=1090&s=1e3bcac3b05d13444b66a916e5bcc6a3
Requested by
Host: www.helpscout.com
URL: https://www.helpscout.com/css/hs-docs-site-2024--v1.02.css
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.66.208 San Francisco, United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
imgix /
Resource Hash
16defc1f7045d3ff4f4999b1c5dbb5e9a39288ad6c5f455105d23ba59ec67ac1
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.helpscout.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 12 Sep 2024 07:06:47 GMT
x-content-type-options
nosniff
age
549412
x-cache
HIT, HIT, HIT
x-imgix-id
f716bf9820fe23fdff53a2813bd820141638aecf
cross-origin-resource-policy
cross-origin
content-length
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-6.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b8a61ee527162fc88a340940e982abff946a3a79d2a58415dbc1a9e02194fb10
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://docs.helpscout.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 12 Sep 2024 05:22:42 GMT
content-encoding
gzip
via
1.1 d16428714e022976873ccc980fdc1288.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
6247
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12423
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 26 Aug 2024 10:15:28 GMT
server
AmazonS3
etag
"9d7e2b0d9e1171a127461b0d140c8805"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
iQIt4MSHJZYAn5w4Pyai16_iAYmXDy_IF6QzUxtkAqksdY3zM4r-hw==
d46153c8-afbd-409f-9c70-a40f8c9e5590
d3hb14vkzrxvla.cloudfront.net/v1/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/d46153c8-afbd-409f-9c70-a40f8c9e5590
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://docs.helpscout.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://docs.helpscout.com
age
20
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Thu, 12 Sep 2024 07:06:28 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 3d58896f901dbeed449603f5d2b4d9f0.cloudfront.net (CloudFront)
x-amz-cf-id
w4Gl1-sfK88yzxnzxzFGdrMlFMw6vtv5QkH9R0aXJLa_gsxoz2ZbFw==
x-amz-cf-pop
FRA56-C2
x-cache
Hit from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25
d46153c8-afbd-409f-9c70-a40f8c9e5590
d3hb14vkzrxvla.cloudfront.net/v1/ 		10 KB
11 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/d46153c8-afbd-409f-9c70-a40f8c9e5590
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
46b6768f4b7c4e336bdeedbd77a7e075b86a37c3290347e36a9fb4057f4c3440
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
65e72be2-0140-461b-8f4b-33f5c06922e5
Helpscout-Release
2.2.215
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
f61388f7-4bc3-440c-9fb2-0b36d3cf0922
Referer
https://docs.helpscout.com/
Beacon-Device-Instance-ID
d6135717-fb39-423a-a6c9-549924da7058
Helpscout-Origin
Beacon-Embed

Response headers

date
Thu, 12 Sep 2024 07:06:28 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 3d58896f901dbeed449603f5d2b4d9f0.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
age
21
x-cache
Hit from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://docs.helpscout.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
hh5DAsnqVbLjm7Mm1wImCrZRUHJhPBSyLUQh8UYDzofNn4N0-eziEg==
x-ratelimit-limit-chat-tokens-hour
25
full-beacon-init.718232c4.chunk.js
beacon-v2.helpscout.net/static/js/ 		430 KB
123 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/full-beacon-init.718232c4.chunk.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/main.f088b464.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-6.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f6072d953348ecff052c9b53aa034d88441c8002a1a06c58083774d4e5da79b0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://docs.helpscout.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 12 Sep 2024 05:22:43 GMT
content-encoding
gzip
via
1.1 d16428714e022976873ccc980fdc1288.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
6247
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
124908
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 26 Aug 2024 10:15:28 GMT
server
AmazonS3
etag
"aea3a609856c0c0c6bedd2c1c21e4a73"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
Ya-EYBMX5BFZXflfvW_6LiBgT-Cn3p2sNKxtLOn-RADuDz4PfWv2dQ==
d46153c8-afbd-409f-9c70-a40f8c9e5590
d3hb14vkzrxvla.cloudfront.net/v1/ 		10 KB
0 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/d46153c8-afbd-409f-9c70-a40f8c9e5590
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
46b6768f4b7c4e336bdeedbd77a7e075b86a37c3290347e36a9fb4057f4c3440

Request headers

correlationId
8bc401cc-1034-41b3-882a-b6025683e362
Helpscout-Release
2.2.215
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
dbf802b7-2ed2-48ff-98cd-69f365739650
Referer
https://docs.helpscout.com/
Beacon-Device-Instance-ID
a6efd189-837b-4049-a4fd-d5c2726e596e
Helpscout-Origin
Beacon-Embed

Response headers

date
Thu, 12 Sep 2024 07:06:28 GMT
via
1.1 3d58896f901dbeed449603f5d2b4d9f0.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
age
21
x-cache
Hit from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://docs.helpscout.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
hh5DAsnqVbLjm7Mm1wImCrZRUHJhPBSyLUQh8UYDzofNn4N0-eziEg==
x-ratelimit-limit-chat-tokens-hour
25
css
fonts.googleapis.com/ Frame 0C3F 		0
0
notifications.2d88e2aa.chunk.js
beacon-v2.helpscout.net/static/js/ 		0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
fonts.googleapis.com
URL
https://fonts.googleapis.com/css?family=Inter:400,500,700&display=swap
Domain
beacon-v2.helpscout.net
URL
https://beacon-v2.helpscout.net/static/js/notifications.2d88e2aa.chunk.js

Verdicts & Comments Add Verdict or Comment

21 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| gtag object| dataLayer function| Beacon object| heap function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| google_tag_manager object| google_tag_data function| onYouTubeIframeAPIReady object| gaGlobal object| beaconJsonp function| __onBeaconDestroy object| beaconStore

5 Cookies

Domain/Path Name / Value
docs.helpscout.com/ Name: PLAY_SESSION
Value: "7c88ba1bb1b008d1e96c1a62e202a751061f6319-siteId=52444cc53e3e9bd67a3dc68c&hs.session.id=ysjJwBNaAlon38FMYXRGYQRrxcl14gd4s620iBJpMlwYia4e7eAnyVNaNZ2MXrUX&hs.session.exp=1726211204504"
.helpscout.com/ Name: _ga_KCQ2GGMRLC
Value: GS1.1.1726124807.1.0.1726124807.0.0.0
.helpscout.com/ Name: _ga
Value: GA1.1.1912914954.1726124807
.helpscout.com/ Name: _hp2_id.3808138947
Value: %7B%22userId%22%3A%227937233578433822%22%2C%22pageviewId%22%3A%225694893978925376%22%2C%22sessionId%22%3A%22426410622112424%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.helpscout.com/ Name: _hp2_ses_props.3808138947
Value: %7B%22ts%22%3A1726124807543%2C%22d%22%3A%22docs.helpscout.com%22%2C%22h%22%3A%22%2F%22%7D

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

beacon-v2.helpscout.net
cdn.heapanalytics.com
d33v4339jhl8k0.cloudfront.net
d3eto7onm69fcz.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
docs.helpscout.com
fonts.googleapis.com
heapanalytics.com
hs-marketing-contentful.imgix.net
www.google-analytics.com
www.googletagmanager.com
www.helpscout.com
beacon-v2.helpscout.net
fonts.googleapis.com
13.32.23.12
13.32.27.5
142.250.184.202
142.250.186.40
143.204.215.6
151.101.66.208
18.244.20.134
18.245.62.209
18.245.62.41
184.72.166.237
216.239.34.178
54.204.201.233
76.76.21.21
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4294f6199d9bc349c8290ea1fe633d0a79ec610daa5d55f3aebd5765313837f7
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