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Home Types of fraud A-Z of fraud


PAYMENT DIVERSION FRAUD

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Payment Diversion Fraud (PDF), also known as Business Email Compromise (BEC),
tends to affect businesses and customers where electronic financial transactions
are taking place.

What is Payment Diversion Fraud?

Payment Diversion Fraud (PDF), also known as Business Email Compromise (BEC) or
Mandate Fraud, affects businesses and customers where electronic financial
transactions are taking place.

Criminals will contact businesses or customers via email, usually claiming to be
from a company that the business or customer has been dealing with. They will
request a payment to be made often or inform the recipient of a change of bank
account details.

Criminals will often create fake e-mail addresses which are very similar to
genuine business or customer addressees and  send over fake invoices to make it
more believable. All of this leads to payments from businesses and customers
directly into bank accounts controlled by the criminals.

Criminals are experts at impersonating people and will spend hours researching
you for their scams. Stop, think and follow the Take Five to Stop Fraud advice
as it could protect you and your money.



Take Five to Stop Fraud advice

Advice for individuals

Criminals are experts at impersonating people, organisations and the police.
They spend hours researching you for their scams, hoping you’ll let your guard
down for just a moment. Stop and think. It could protect you and your money.

STOP: Taking a moment to stop and think before parting with your money or
information could keep you safe.

CHALLENGE: Could it be fake? It’s ok to reject, refuse or ignore any requests
for your financial or personal details. Only criminals will try to rush or panic
you.

PROTECT: Contact your bank immediately if you think you’ve fallen for a scam,
don’t feel ashamed or embarrassed - you are not alone.

Report it to Action Fraud online at
www.actionfraud.police.uk/reporting-fraud-and-cyber-crime or by calling 0300 123
2040.

If you’re in Scotland, you can report to Police Scotland by calling 101.

Advice for businesses

Criminals are experts at impersonating people, businesses and the police. They
spend hours researching your business for their scams, hoping you will let your
guard down for just a moment.

STOP: If you receive a request to make an urgent payment, change supplier bank
details or provide financial information, take a moment to stop and think.

CHALLENGE: Could it be fake? Verify all payments and supplier details directly
with the company on a known phone number or in person first.

PROTECT: Contact your business’ bank immediately if you think you’ve been
scammed and report it to Action Fraud.

Advice can be found on the Take Five website addresses here:

https://takefive-stopfraud.org.uk/advice/general-advice/

https://takefive-stopfraud.org.uk/advice/business-advice/

Improve your cyber security with NCSC Cyber Aware

Use the 6 NCSC Cyber Aware actions to keep yourself safe. Further details of
these are available at www.cyberaware.gov.uk, these are:

 1. Use a strong and separate password for your email.
 2. Create strong passwords using 3 random words.
 3. Save your passwords in your browser.
 4. Turn on two-factor authentication (2FA).
 5. Update your devices.
 6. Back up your data.

Downloadable resources

Business Email Compromise (BEC) Flyer (English version)

Business Email Compromise (BEC) Flyer (Welsh version)

Conveyancing Fraud Flyer (English version)

Conveyancing Fraud Flyer (Welsh version)

Conveyancing Fraud Flyer (Scottish version)

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You can also report and get advice about fraud or cyber crime by calling

0300 123 2040

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Action Fraud is the UK’s national reporting centre for fraud and cyber crime
where you should report fraud if you have been scammed, defrauded or experienced
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