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MobileCore
Mobile Device Management and Support
 * Home
 * About
 * Services
 * Pricing
 * Contact

Support Portal
 * Home
 * About
 * Services
 * Pricing
 * Contact





MANAGEMENT MOBILE DEVICE EXPERTS IN We make mobile device support simple.
hello@mobilecore.com.au CONTACT US! ANY QUESTIONS?


MOBILE AT OUR CORE


With over 15 years of experience in Mobile Device Management (MDM) we can help
you streamline the configuration and management of your mobile devices.



Our team understands the importance of staying up-to-date with the latest mobile
technologies and can assist with both Android & iOS, the two most widely used
mobile platforms today.

Whether it’s implementing a mobile device management solution or providing
ongoing support MobileCore has the expertise and experience to provide tailored
solutions that meet your needs.

Our ServicesPricing



VMWARE MASTER SPECIALIST DIGITAL WORKSPACE 2023

A VMware Certified Master Specialist in Digital Workspace can design, operate,
troubleshoot complex Workspace ONE setups. This certification proves expertise
in device management, app distribution, virtual apps, 3rd party identity
providers, and multi-factor authentication solutions.


VMWARE CERTIFIED SPECIALIST WORKSPACE ONE 21.X ADVANCED INTEGRATION 2023

The VMware Workspace ONE 21.X Advanced Integration Specialist is an expert in
integrating Workspace ONE solutions. This certification proves a deep
understanding of VMware Workspace ONE UEM, Access, Intelligence, Intelligent
Hub, and Hub Services.


VMWARE CERTIFIED SPECIALIST WORKSPACE ONE 21.X UEM TROUBLESHOOTING 2023

The VMware Workspace ONE 21.X UEM Troubleshooting Specialist is an expert in
diagnosing issues in Workspace ONE solutions. This certification validates a
comprehensive grasp of troubleshooting methods and strategies, and proficiency
in resolving problems related to managed devices, apps, and email using tools
such as Self-service Portal and VMware Workspace ONE Assist within the Workspace
ONE UEM Console.


VMWARE CERTIFIED PROFESSIONAL DIGITAL WORKSPACE 2023

The VMware Certified Professional – Digital Workspace certification validates
that a badge earner can configure, deploy, manage, maintain, optimize, and
perform basic troubleshooting of VMware Workspace ONE and related solutions, as
well as properly identify and differentiate any needed supporting products and
components.


VMWARE CERTIFIED PROFESSIONAL DIGITAL WORKSPACE 2022

The VCP-DW 2022 certification validates that a badge earner can configure,
deploy, manage, maintain, optimize, and perform basic troubleshooting of VMware
Workspace ONE and related solutions, as well as properly identify and
differentiate any needed supporting products and components.


VMWARE CERTIFIED PROFESSIONAL DIGITAL WORKSPACE 2021

The VCP-DW 2021 certification validates that a badge earner can configure,
deploy, manage, maintain, optimize, and perform basic troubleshooting of VMware
Workspace ONE and related solutions, as well as properly identify and
differentiate any needed supporting products and components.


VMWARE SPECIALIST WORKSPACE ONE UNIFIED ENDPOINT MANAGEMENT 2020

This badge recognizes a technical expert in integrating VMware Workspace ONE
with a customer’s on-premise enterprise systems. The holder can configure Active
Directory, Microsoft Exchange or a certificate authority using over-the-air
device profiles to improve mobile device and Windows 10/macOS management. The
certification validates expertise in implementing and troubleshooting all
Workspace ONE UEM components.


VMWARE CERTIFIED PROFESSIONAL DIGITAL WORKSPACE 2018

The VCP-DW 2018 certification validates that a badge earner can install,
configure, manage, maintain, optimize, and perform basic troubleshooting of
VMware Workspace ONE and related solutions, as well as properly identify and
differentiate any needed supporting products and components.


OUR SERVICES




MDM MANAGED SERVICE

This is a comprehensive service which includes design, build, then ongoing
support of your MDM platform and mobile devices.



DESIGN & BUILD

We can design and build your MDM platform, and handover once completed. This is
ideal for customers who don’t require regular support.



PROJECT SUPPORT

Need an MDM expert for an upcoming project or on a short-term basis? We can help
with that.



MDM PLATFORM & DEVICE SUPPORT

Per-Incident or Pre-paid support for your MDM platform and mobile devices. We
support most platforms but specialise in the market-leader, VMWare Workspace
One.



DEVICE ENROLMENT

For a seamless out of the box experience with mobile devices, we can you set up
with Apple, Samsung & Android Device Enrolment Programs. These work hand in hand
with your Mobile Device Management (MDM) platform to eliminate a number of
manual setup tasks required to get a device end-user ready.



MOBILE SECURITY

Mobile devices hold an increasing amount of sensitive information and security
breaches are becoming more commonplace. It’s critical to keep these devices
secure. We can provide advice on best practice, and make changes to your MDM
configuration to help improve the security posture of your devices.




WHY CHOOSE US



We are passionate about mobile device management, and love what we do. We
believe that mobile devices can be powerful tools for businesses of all sizes,
and are dedicated to helping our clients get the most out of their technology.


INDIVIDUAL APPROACH

We understand that every business is unique, and take a personalised approach
with our services. We will work with you to develop a customized mobile device
management solution that meets your specific needs and budget.


SPECIALISED KNOWLEDGE

Because our focus is solely on mobile device management, we are able to offer a
level of expertise and knowledge that is unmatched by general IT support and
consulting firms.


CUSTOMER-DRIVEN

We pride ourselves on providing timely and effective support, and we are always
available to answer your questions and address your concerns.


GLOBAL SUPPORT

MobileCore is based in Perth, Western Australia, but we provide our services to
clients worldwide. Our team is equipped to handle remote work and can easily
connect with clients through email, phone and video conferencing.




OUR PROCESS




 * 1.
   
   
   


 * 2.
   
   
   


FIRST CONTACT

This is where we make our first contact with you to understand your business
needs and how we can help you achieve your goals. We will discuss your mobile
device management requirements, any current issues you are facing, and answer
any questions you may have about our services.




PLANNING

Based on the information gathered during our first contact, we will develop a
comprehensive plan that outlines the solutions we will implement to meet your
mobile device management needs. This plan will take into account your business
requirements, budget, and timeline.




 * 3.
   
   
   


 * 4.
   
   
   


 * 5.
   
   
   


IMPLEMENTATION

Once we have your approval on the plan, we will begin the implementation
process. This involves configuring and deploying the necessary technologies to
manage your mobile devices, such as setting up device policies, enrolling
devices, and deploying applications.




HANDOVER

Once the implementation process is complete, we will hand over the management of
your mobile devices to you, and provide supporting documentation. Handover may
also involve training your staff on how to use the management tools or
transitioning to ongoing support.




SUPPORT (OPTIONAL)

After the handover process is complete, we can continue to provide ongoing
support to ensure that your mobile device management solutions continue to meet
your business needs. This includes monitoring your devices, providing technical
support, and making updates and adjustments as necessary.






PRICING




SUPPORT CREDITS

$149FROM
 * Available in 1, 3 & 5 packs
 * 1 credit = 1 support ticket
 * No expiry date
 * No time limits

Order Now


PROJECT SUPPORT

$129HOURLY
 * Hourly Rate
 * Ad-hoc Project Work
 * Documentation
 * Training

Contact us


DESIGN & BUILD

Request a quote
 * MDM Design & Build
 * Planning
 * Implementation
 * Handover

Contact us


MANAGED SERVICE

Request a quote
 * Comprehensive Service
 * Design & Build Included
 * Ongoing management
 * Unlimited support

Contact us


DROP US A LINE



We’d love to hear from you. Fill out the below form and we’ll be in touch.

Name * E-mail * Telephone Country Company
Message *


Send Message




FROM OUR BLOG


Apr242023


MOBILE APPLICATION MANAGEMENT

Mobile devices have become an essential tool for employees in organizations of
all sizes, and the number of mobile applications available to support business
functions continues to grow. However, managing and securing these applications
can be a significant challenge for IT teams, especially as the number of devices
and applications in use continues to increase.…

Read article
Apr102023


MOBILE CONTENT MANAGEMENT

Mobile Content Management (MCM) is the process of managing and securing content
that is accessed on mobile devices by employees in an organisation. It involves
controlling access to content, ensuring compliance with company policies, and
protecting sensitive information. MCM allows administrators to manage content
independently of the devices they are accessed on, providing a centralised…

Read article
Apr12023


WHAT IS MOBILE DEVICE MANAGEMENT (MDM)?

Mobile devices have become an integral part of our lives, and they have
revolutionised the way we work, communicate, and access information. However,
with the proliferation of mobile devices in the workplace, organisations face
significant challenges in managing and securing these devices. This is where
Mobile Device Management (MDM) comes in. In this blog post,…

Read article
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 * Privacy Policy

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MobileCore 2024 ABN 56667132612

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