support.rosterkey.com Open in urlscan Pro
52.0.146.24  Public Scan

Submitted URL: https://support.rosterkey.com/
Effective URL: https://support.rosterkey.com/support/home
Submission: On July 26 via automatic, source certstream-suspicious — Scanned from US

Form analysis 1 forms found in the DOM

/support/search

<form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true">
  <div class="hc-search-input">
    <label for="support-search-input" class="hide">Enter your search term here...</label>
    <input placeholder="Enter your search term here..." type="text" name="term" class="special ui-autocomplete-input" value="" rel="page-search" data-max-matches="10" id="support-search-input" autocomplete="off">
  </div>
  <div class="hc-search-button">
    <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off">
      <i class="mobile-icon-search hide-tablet"></i>
      <span class="hide-in-mobile"> Search </span>
    </button>
  </div>
</form>

Text Content

ROSTERKEY, A SHIFTWORK SOLUTIONS INNOVATION

Welcome
Login
Home Solutions


HOW CAN WE HELP YOU TODAY?

Enter your search term here...
Search
Login to submit a new ticket
Check ticket status



KNOWLEDGE BASE


GENERAL

Welcome to ROSTERkey 1
 * Welcome to ROSTERkey

General User Interface Features 2
 * Basic Navigation
 * Saved User Settings

Getting Started 4
 * How To: Activate/Verify Your User Account
 * How To: Activate/Verify Your User Account (I don't have an email address!)
 * How To: Log In to ROSTERkey
 * How To: Log Out of ROSTERkey

What Is A ...? 1
 * What Is A ...? Role, Shift, Worker, Crew, ...


FOR WORKERS

Work Roster Section Overview 1
 * Work Roster Section Overview

Worker Functions 6
 * How To: Request Leave
 * How To: Edit Leave Requests (including cancelling leave requests)
 * How To: Request Shift Swaps
 * How To: Show when You're NOT Available for Duty
 * How To: Link My Roster To My Calendar

View all 6
What Is A ...? 1
 * What Is A ...? Work Roster


PRIVACY & SECURITY

How To: Change your Password 1
 * How To: Change your Password


FOR MANAGERS

Reporting 9
 * Worker Summary Report
 * Overtime Report
 * Reporting from the Roster Administration page
 * Alert Export
 * Worker Allocation Report

View all 9
Roster Administration 9
 * Work Task Annotation for Overtime
 * How To: Cancel A Shift
 * How To: Change a Rostered Shift
 * Exporting Your Roster
 * Filtering the Roster view

View all 9
Personnel Management 9
 * How To: Change a Worker's Default Role
 * Operator Movement - simple mode
 * Operator Movement - advanced mode
 * Setting Workers as Active or In-active
 * Terminating an Employee

View all 9
Shift Offers 1
 * Automated Shift Offers

Operational Readiness 5
 * What is Operational Readiness?
 * Managing Operational Readiness
 * Displaying and Updating a Worker's Operational Readiness
 * Operational Readiness Report
 * Operational Readiness Alert


FOR ADMINISTRATORS

Video Tips 1
 * Sick Leave and Find Cover

Configuring The System 8
 * Verify employees that have no email address
 * Banded Roster View
 * Managing Teams
 * Configuring Absence Types (leave)
 * Creating New Roles

View all 8
Alerts & Rules 8
 * Insufficient Coverage
 * Excessive Hours
 * Alert Severity and Suppression
 * Maximum Consecutive Shifts Alert
 * Excessive Coverage

View all 8
Importing Data 1
 * Importing Leave Balances

All about Work Locations 3
 * Managing Work Locations
 * Assigning Work Locations by pattern
 * Viewing Workers' Work Location

All about defining Shifts 2
 * Defining Shift Colours
 * Creating a Shift Definition

Defining Rosters 3
 * Analysing a Roster
 * Job Sharing
 * Ad Hoc Swings

Personnel Management 2
 * Adding a new Employee
 * Changing an Employee's Username

Integrations 1
 * Managing External System Leave Codes


ROSTERKEY MOBILE APP

Worker Requests 2
 * How To: Access the Worker Requests in the ROSTERkey app
 * Worker Requests - Overtime Unavailable

General 3
 * Logging In
 * My Roster Screen
 * Shift Offers Screen

Home Solutions Cookie policy
<p>We use cookies to try and give you a better experience in Freshdesk. </p>
<p>You can learn more about what kind of cookies we use, why, and how from our
<a href="https://www.freshworks.com/privacy/" target="_blank"
rel="nofollow">Privacy Policy</a>. If you hate cookies, or are just on a diet,
you can disable them altogether too. Just note that the Freshdesk service is
pretty big on some cookies (we love the choco-chip ones), and some portions of
Freshdesk may not work properly if you disable cookies.</p> <p>We’ll also assume
you agree to the way we use cookies and are ok with it as described in our <a
href="https://www.freshworks.com/privacy/" target="_blank"
rel="nofollow">Privacy Policy</a>, unless you choose to disable them altogether
through your browser.</p>
Help Desk Software by Freshdesk