www.singlestore.com Open in urlscan Pro
2600:9000:223e:1c00:1d:6ef1:2fc0:93a1  Public Scan

Submitted URL: https://app.go.singlestore.com/e/er?s=1387486446&lid=3645&elqTrackId=3145aAB12ABCDEFGHIJKLMNOPQ804cd2&elq=a5936AB12ABCDEFGHIJKL...
Effective URL: https://www.singlestore.com/privacy-notice/?utm_medium=email&utm_source=singlestore&utm_campaign=newsletter-prospect-2022-08
Submission: On August 31 via api from CH — Scanned from DE

Form analysis 0 forms found in the DOM

Text Content

We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or
content, and analyze our traffic. By clicking "Accept All", you consent to our
use of cookies. Read More

Customize Reject All Accept All
Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions.
You will find detailed information about all cookies under each consent category
below.

The cookies that are categorized as "Necessary" are stored on your browser as
they are essential for enabling the basic functionalities of the site. ... Show
more

NecessaryAlways Active

Necessary cookies are required to enable the basic features of this site, such
as providing secure log-in or adjusting your consent preferences. These cookies
do not store any personally identifiable data.

 * Cookie
   _biz_sid
 * Duration
   30 minutes
 * Description
   This cookie is set by Bizible, to store the user's session id.

 * Cookie
   _biz_pendingA
 * Duration
   1 year
 * Description
   A Cloudflare cookie set to record users’ settings as well as for
   authentication and analytics.

 * Cookie
   _biz_flagsA
 * Duration
   1 year
 * Description
   A Cloudflare cookie set to record users’ settings as well as for
   authentication and analytics.

 * Cookie
   checkForPermission
 * Duration
   10 minutes
 * Description
   This cookie is set by Beeswax to determine whether the user has accepted the
   cookie consent box.

 * Cookie
   ARRAffinity
 * Duration
   session
 * Description
   ARRAffinity cookie is set by Azure app service, and allows the service to
   choose the right instance established by a user to deliver subsequent
   requests made by that user.

 * Cookie
   ARRAffinitySameSite
 * Duration
   session
 * Description
   This cookie is set by Windows Azure cloud, and is used for load balancing to
   make sure the visitor page requests are routed to the same server in any
   browsing session.

 * Cookie
   AUTH_SESSION_ID
 * Duration
   session
 * Description
   
   No description available.

 * Cookie
   AUTH_SESSION_ID_LEGACY
 * Duration
   session
 * Description
   
   No description available.

 * Cookie
   KC_RESTART
 * Duration
   session
 * Description
   
   No description available.

 * Cookie
   _forum_session
 * Duration
   session
 * Description
   
   No description available.

 * Cookie
   __cfruid
 * Duration
   session
 * Description
   Cloudflare sets this cookie to identify trusted web traffic.

 * Cookie
   AWSALBCORS
 * Duration
   7 days
 * Description
   This cookie is managed by Amazon Web Services and is used for load balancing.

 * Cookie
   YII_CSRF_TOKEN
 * Duration
   session
 * Description
   This cookie is used a unique token that used in securing forms and other
   website inputs against XSS attacks.

 * Cookie
   connect.sid
 * Duration
   2 hours
 * Description
   This cookie is used for authentication and for secure log-in. It registers
   the log-in information.

 * Cookie
   _GRECAPTCHA
 * Duration
   5 months 27 days
 * Description
   This cookie is set by the Google recaptcha service to identify bots to
   protect the website against malicious spam attacks.

 * Cookie
   cf_ob_info
 * Duration
   past
 * Description
   The cf_ob_info cookie is set by Cloudflare to provide information on HTTP
   Status Code returned by the origin web server, the Ray ID of the original
   failed request and the data center serving the traffic.

 * Cookie
   cf_use_ob
 * Duration
   past
 * Description
   Cloudflare sets this cookie to improve page load times and to disallow any
   security restrictions based on the visitor's IP address.

 * Cookie
   AWSALB
 * Duration
   7 days
 * Description
   
   AWSALB is an application load balancer cookie set by Amazon Web Services to
   map the session to the target.

Functional


Functional cookies help perform certain functionalities like sharing the content
of the website on social media platforms, collecting feedback, and other
third-party features.

 * Cookie
   _biz_uid
 * Duration
   1 year
 * Description
   This cookie is set by Bizible, to store user id on the current domain.

 * Cookie
   _biz_nA
 * Duration
   1 year
 * Description
   This cookie, set by Bizible, is a sequence number that Bizible includes for
   all requests, for internal diagnostics purposes.

 * Cookie
   __cf_bm
 * Duration
   30 minutes
 * Description
   This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

 * Cookie
   UserMatchHistory
 * Duration
   1 month
 * Description
   LinkedIn sets this cookie for LinkedIn Ads ID syncing.

 * Cookie
   lang
 * Duration
   session
 * Description
   LinkedIn sets this cookie to remember a user's language setting.

 * Cookie
   bcookie
 * Duration
   1 year
 * Description
   LinkedIn sets this cookie from LinkedIn share buttons and ad tags to
   recognize browser ID.

 * Cookie
   lidc
 * Duration
   1 day
 * Description
   LinkedIn sets the lidc cookie to facilitate data center selection.

 * Cookie
   bscookie
 * Duration
   1 year
 * Description
   LinkedIn sets this cookie to store performed actions on the website.

 * Cookie
   ELOQUA
 * Duration
   1 year 1 month
 * Description
   The domain of this cookie is owned byOracle Eloqua. This cookie is used for
   email services. It also helps for marketing automation solution for B2B
   marketers to track customers through all phases of buying cycle.

 * Cookie
   split
 * Duration
   1 month
 * Description
   This cookie is used to evaluate the changes to the website by checking which
   multivariate test the user takes part in.

Analytics


Analytical cookies are used to understand how visitors interact with the
website. These cookies help provide information on metrics such as the number of
visitors, bounce rate, traffic source, etc.

 * Cookie
   singlestoreTraits
 * Duration
   1 year
 * Description
   
   No description

 * Cookie
   mp_956569872348636f9bc2d62e4f838261_mixpanel
 * Duration
   1 year
 * Description
   
   No description

 * Cookie
   _BUID
 * Duration
   1 year
 * Description
   This cookie, set by Bizible, is a universal user id to identify the same user
   across multiple clients’ domains.

 * Cookie
   ajs_anonymous_id
 * Duration
   1 year
 * Description
   This cookie is set by Segment to count the number of people who visit a
   certain site by tracking if they have visited before.

 * Cookie
   _ga
 * Duration
   2 years
 * Description
   The _ga cookie, installed by Google Analytics, calculates visitor, session
   and campaign data and also keeps track of site usage for the site's analytics
   report. The cookie stores information anonymously and assigns a randomly
   generated number to recognize unique visitors.

 * Cookie
   _gid
 * Duration
   1 day
 * Description
   Installed by Google Analytics, _gid cookie stores information on how visitors
   use a website, while also creating an analytics report of the website's
   performance. Some of the data that are collected include the number of
   visitors, their source, and the pages they visit anonymously.

 * Cookie
   _gcl_au
 * Duration
   3 months
 * Description
   Provided by Google Tag Manager to experiment advertisement efficiency of
   websites using their services.

 * Cookie
   _hjFirstSeen
 * Duration
   30 minutes
 * Description
   Hotjar sets this cookie to identify a new user’s first session. It stores a
   true/false value, indicating whether it was the first time Hotjar saw this
   user.

 * Cookie
   _hjIncludedInSessionSample
 * Duration
   2 minutes
 * Description
   Hotjar sets this cookie to know whether a user is included in the data
   sampling defined by the site's daily session limit.

 * Cookie
   _hjIncludedInPageviewSample
 * Duration
   2 minutes
 * Description
   Hotjar sets this cookie to know whether a user is included in the data
   sampling defined by the site's pageview limit.

 * Cookie
   _hjAbsoluteSessionInProgress
 * Duration
   30 minutes
 * Description
   Hotjar sets this cookie to detect the first pageview session of a user. This
   is a True/False flag set by the cookie.

 * Cookie
   _gat_UA-21693588-1
 * Duration
   1 minute
 * Description
   A variation of the _gat cookie set by Google Analytics and Google Tag Manager
   to allow website owners to track visitor behaviour and measure site
   performance. The pattern element in the name contains the unique identity
   number of the account or website it relates to.

 * Cookie
   ajs_user_id
 * Duration
   never
 * Description
   This cookie is set by Segment to help track visitor usage, events, target
   marketing, and also measure application performance and stability.

 * Cookie
   ajs_group_id
 * Duration
   never
 * Description
   This cookie is set by Segment to track visitor usage and events within the
   website.

 * Cookie
   undefined
 * Duration
   never
 * Description
   Wistia sets this cookie to collect data on visitor interaction with the
   website's video-content, to make the website's video-content more relevant
   for the visitor.

 * Cookie
   _hjTLDTest
 * Duration
   session
 * Description
   To determine the most generic cookie path that has to be used instead of the
   page hostname, Hotjar sets the _hjTLDTest cookie to store different URL
   substring alternatives until it fails.

 * Cookie
   CONSENT
 * Duration
   2 years
 * Description
   YouTube sets this cookie via embedded youtube-videos and registers anonymous
   statistical data.

 * Cookie
   browser_id
 * Duration
   5 years
 * Description
   This cookie is used for identifying the visitor browser on re-visit to the
   website.

Performance


Performance cookies are used to understand and analyze the key performance
indexes of the website which helps in delivering a better user experience for
the visitors.

 * Cookie
   _gat
 * Duration
   1 minute
 * Description
   This cookie is installed by Google Universal Analytics to restrain request
   rate and thus limit the collection of data on high traffic sites.

 * Cookie
   _uetsid
 * Duration
   1 day
 * Description
   Bing Ads sets this cookie to engage with a user that has previously visited
   the website.

 * Cookie
   _uetvid
 * Duration
   1 year 24 days
 * Description
   Bing Ads sets this cookie to engage with a user that has previously visited
   the website.

 * Cookie
   SRM_B
 * Duration
   1 year 24 days
 * Description
   Used by Microsoft Advertising as a unique ID for visitors.

 * Cookie
   dtCookie
 * Duration
   session
 * Description
   This cookie is set by the provider Dynatrace. This is a session cookie used
   to collect information for Dynatrace. Its a system to track application
   performance and user errors.

Advertisement


Advertisement cookies are used to provide visitors with customized
advertisements based on the pages you visited previously and to analyze the
effectiveness of the ad campaigns.

 * Cookie
   MUID
 * Duration
   1 year 24 days
 * Description
   Bing sets this cookie to recognize unique web browsers visiting Microsoft
   sites. This cookie is used for advertising, site analytics, and other
   operations.

 * Cookie
   test_cookie
 * Duration
   15 minutes
 * Description
   The test_cookie is set by doubleclick.net and is used to determine if the
   user's browser supports cookies.

 * Cookie
   _fbp
 * Duration
   3 months
 * Description
   This cookie is set by Facebook to display advertisements when either on
   Facebook or on a digital platform powered by Facebook advertising, after
   visiting the website.

 * Cookie
   personalization_id
 * Duration
   2 years
 * Description
   Twitter sets this cookie to integrate and share features for social media and
   also store information about how the user uses the website, for tracking and
   targeting.

 * Cookie
   IDE
 * Duration
   1 year 24 days
 * Description
   Google DoubleClick IDE cookies are used to store information about how the
   user uses the website to present them with relevant ads and according to the
   user profile.

 * Cookie
   bito
 * Duration
   1 year 1 month
 * Description
   This cookie is set by Beeswax for advertisement purposes.

 * Cookie
   bitoIsSecure
 * Duration
   1 year 1 month
 * Description
   Beeswax sets this cookie for targeting and advertising. The cookie is used to
   serve the user with relevant advertisements based on real time bidding.

 * Cookie
   tuuid
 * Duration
   2 years
 * Description
   The tuuid cookie, set by BidSwitch, stores an unique ID to determine what
   adverts the users have seen if they have visited any of the advertiser's
   websites. The information is used to decide when and how often users will see
   a certain banner.

 * Cookie
   tuuid_lu
 * Duration
   2 years
 * Description
   This cookie, set by BidSwitch, stores a unique ID to determine what adverts
   the users have seen while visiting an advertiser's website. This information
   is then used to understand when and how often users will see a certain
   banner.

 * Cookie
   ANONCHK
 * Duration
   10 minutes
 * Description
   The ANONCHK cookie, set by Bing, is used to store a user's session ID and
   also verify the clicks from ads on the Bing search engine. The cookie helps
   in reporting and personalization as well.

 * Cookie
   bku
 * Duration
   6 months 1 day
 * Description
   Bluekai uses this cookie to build an anonymous user profile with data like
   the user's online behaviour and interests.

 * Cookie
   bkpa
 * Duration
   6 months 1 day
 * Description
   Set by Bluekai, this cookie stores anonymized data about the users' web usage
   in an aggregate form to build a profile for targeted advertising.

 * Cookie
   NID
 * Duration
   6 months
 * Description
   NID cookie, set by Google, is used for advertising purposes; to limit the
   number of times the user sees an ad, to mute unwanted ads, and to measure the
   effectiveness of ads.

 * Cookie
   YSC
 * Duration
   session
 * Description
   YSC cookie is set by Youtube and is used to track the views of embedded
   videos on Youtube pages.

 * Cookie
   VISITOR_INFO1_LIVE
 * Duration
   5 months 27 days
 * Description
   A cookie set by YouTube to measure bandwidth that determines whether the user
   gets the new or old player interface.

 * Cookie
   yt-remote-device-id
 * Duration
   never
 * Description
   YouTube sets this cookie to store the video preferences of the user using
   embedded YouTube video.

 * Cookie
   yt.innertube::requests
 * Duration
   never
 * Description
   This cookie, set by YouTube, registers a unique ID to store data on what
   videos from YouTube the user has seen.

 * Cookie
   yt.innertube::nextId
 * Duration
   never
 * Description
   This cookie, set by YouTube, registers a unique ID to store data on what
   videos from YouTube the user has seen.

 * Cookie
   yt-remote-connected-devices
 * Duration
   never
 * Description
   YouTube sets this cookie to store the video preferences of the user using
   embedded YouTube video.

Others


Other uncategorized cookies are those that are being analyzed and have not been
classified into a category as yet.

 * Cookie
   AnalyticsSyncHistory
 * Duration
   1 month
 * Description
   No description

 * Cookie
   li_gc
 * Duration
   5 months 27 days
 * Description
   No description

 * Cookie
   _rdt_uuid
 * Duration
   3 months
 * Description
   No description available.

 * Cookie
   muc_ads
 * Duration
   2 years
 * Description
   No description

 * Cookie
   CLID
 * Duration
   1 year
 * Description
   No description

 * Cookie
   _hjSessionUser_2171074
 * Duration
   1 year
 * Description
   No description

 * Cookie
   _hjSession_2171074
 * Duration
   30 minutes
 * Description
   No description

 * Cookie
   chzdpsync
 * Duration
   1 month
 * Description
   No description available.

 * Cookie
   _clck
 * Duration
   1 year
 * Description
   No description

 * Cookie
   _clsk
 * Duration
   1 day
 * Description
   No description

 * Cookie
   SM
 * Duration
   session
 * Description
   No description available.

 * Cookie
   intercom-id-oc3xi4bh
 * Duration
   8 months 26 days 1 hour
 * Description
   No description

 * Cookie
   intercom-session-oc3xi4bh
 * Duration
   7 days
 * Description
   No description

 * Cookie
   debug
 * Duration
   never
 * Description
   No description available.

 * Cookie
   loglevel
 * Duration
   never
 * Description
   No description available.

 * Cookie
   _zendesk_shared_session
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _zendesk_session
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _zendesk_thirdparty_test
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _zendesk_authenticated
 * Duration
   past
 * Description
   No description

 * Cookie
   __tld__
 * Duration
   session
 * Description
   No description

 * Cookie
   r
 * Duration
   session
 * Description
   No description

 * Cookie
   docebo_session
 * Duration
   session
 * Description
   No description available.

 * Cookie
   SimpleSAMLSessionID
 * Duration
   session
 * Description
   This cookie is used for tracking the website sessions. It enables the users
   to remain logged in.

 * Cookie
   route-gcrowd-fe-prod
 * Duration
   session
 * Description
   No description available.

 * Cookie
   ajs%3Atest
 * Duration
   1 year
 * Description
   No description available.

 * Cookie
   ajs%3Acookies
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _cookie_id
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _help_center_session
 * Duration
   session
 * Description
   No description available.

Reject All Save My Preferences Accept All
Maximum Performance. Unprecedented Scale. Announcing SAS® Viya® With
SingleStore.
Find out more

Times Icon

 * Product
   
   Database
   Cloud Icon
   Cloud
   Database Icon
   On-Premises
   Align Right Icon
   Ingest Data
   Tools Icon
   Tools and Monitoring
   Lock Icon
   Security
   Services
   User Headset Icon
   Professional Services
   Life Ring Icon
   Support
   Presentation Icon
   Training
   Request a Demo
   Our product experts will give you a live demo and discuss your requirements
   Learn MoreArrow Right Icon
   Video
   Learn how SingleStore works and see it in action
   Watch NowArrow Right Icon
 * Solutions
   
   Use Cases
   Analytics Icon
   Real-Time Analytics
   Tachometer Fast Icon
   Supercharge SaaS Apps
   Expand Icon
   Scale Your Database
   Database Icon
   Consolidate Databases
   Industries
   Landmark Icon
   Financial Services
   Video Icon
   Media & Communication
   Bolt Icon
   Energy
   Microchip Icon
   High Tech
   View All SolutionsArrow Right Icon
   Why SingleStore?
   SingleStore enables companies to simplify their data architectures
   Learn MoreArrow Right Icon
   Customer Stories
   Trusted by Leading Global Brands and Data Innovators.
   View Case StudiesArrow Right Icon
 * Docs
   
   Build
   Book Icon
   Documentation
   Question Circle Icon
   FAQ
   Check Icon
   Tutorials
   Presentation Icon
   Training
   Developer Hub
   Build fast data applications with code repositories and more
   Start DevelopingArrow Right Icon
 * Resources
   
   View
   File Icon
   Case Studies
   Chart Line Icon
   Infographics
   Presentation Icon
   Webinars
   Play Icon
   Videos
   Read
   Book Icon
   Ebooks
   File Icon
   White Papers
   File Icon
   Solution Briefs
   Newspaper Icon
   Industry Reports
   View All ResourcesArrow Right Icon
   Industry Report
   The Gartner© Magic Quadrant™ for Cloud Database Management Systems
   Read NowArrow Right Icon
 * Community
   
   Engage
   Comments Icon
   Forums
   Code Icon
   Developer Hub
   Calendar Icon
   Events
   Webinar
   Captain Metrics: Why We Ditched MongoDB
   Watch NowArrow Right Icon
 * Company
   
   About
   Building Icon
   About Us
   Mountain Icon
   Leadership
   Puzzle Piece Icon
   Partners
   Briefcase Icon
   Careers
   Connect
   Blog Icon
   Blog
   Newspaper Icon
   News & Press
   Heart Icon
   SingleStore.org
   Comment Icon
   Contact Us
   We're hiringArrow Right Icon
   Blog Post
   It’s a Pivotal Time for Data and Disruption — and SingleStore Is Leading the
   Way in the Cloud
   Read NowArrow Right Icon
 * Pricing
   
   Open Search

 * Sign InSign In
   
   Laptop Icon
   Portal
   Access Cloud & Licenses
   Comments Icon
   Forums
   Ask the Community
   Users Class Icon
   Training
   Self-Paced Learning
   Life Ring Icon
   Enterprise Support
   Submit a Ticket
 * Start FreeStart Free
   


PRIVACY NOTICE

Last Updated: August 10, 2022
SingleStore, Inc. and its subsidiaries and affiliates (collectively
“SingleStore,” “our,” “we” or “us”) are committed to respecting your privacy.
This Privacy Notice describes how we collect, use, disclose, store and otherwise
process information through www.singlestore.com and its affiliated websites and
other products and services in the United States. In addition, this notice
states how you can control the collection, correction and/or deletion of
information. We will not use or share your information with anyone except as
described in this Privacy Notice.
SingleStore, Inc. is located in the United States and is certified with the
EU-U.S. and Swiss-U.S. Privacy Shield Framework regarding the collection, use,
and retention of personal information from the EU and Switzerland and the United
States.
We urge you to read this Privacy Notice so that you understand our commitment to
you and your privacy, and how you can participate in that commitment.
If you are a data subject in receipt of our services from the European Economic
Area (EEA), the United Kingdom, or Switzerland, please refer to our Privacy
Notice for the EEA, UK, and Switzerland.

TABLE OF CONTENTS

 * Scope
 * Types of Data and Collection Methods
 * Collection Purposes, Use of Data
 * Sharing and Disclosures of Personal Information
 * International Transfers
 * Data Retention
 * Opt-Out; Notice to California Residents
 * Security
 * Changes to this Notice
 * Contact Us
 * California Residents

SCOPE

This Privacy Notice covers only data collected through the site and our products
and services where there is a direct link to this notice, not any other data
collection or processing, including, without limitation, data collection
practices of webpages to which the site links, or data that we or our affiliates
collect offline or through webpages that do not display a direct link to this
Notice.

TYPES OF DATA AND COLLECTION METHODS

Personal information means information that identifies you or allows us to
contact you, like your name or email address. The personal information that we
may collect about you broadly falls into the following categories:
 * Information that you provide voluntarily
   Certain parts of our Website may ask you to provide personal information
   voluntarily: for example, we may ask you to provide your contact details in
   order to create an account, subscribe to marketing communications from us,
   and/or to submit inquiries to us. We may also ask you to provide feedback or
   a testimonial which we may display on our website or in other promotional
   materials, with your agreement. The personal information that you are asked
   to provide, and the reasons why you are asked to provide it, will be made
   clear to you at the point we ask you to provide your personal information.
   You may provide this information to us via phone calls, chats, emails, web
   forms, surveys, social media, and other methods of communication.
 * Information that we collect automatically
   When you visit our Website, we may collect certain information automatically
   from your device.
   Specifically, the information we collect automatically may include
   information like your IP address, device type, unique device identification
   numbers, browser-type, broad geographic location (e.g., country or city-level
   location), and other technical information. We may also collect information
   about how your device has interacted with our Website, including the pages
   accessed and links clicked.
   Collecting this information enables us to better understand the visitors who
   come to our Website, where they come from, and what content on our Website is
   of interest to them. We use this information for our internal analytics
   purposes and to improve the quality and relevance of our Website to our
   visitors.
   If you arrange a call with one of our sales team the call will be recorded
   using Gong for the purposes of training and learning. You can request that
   the recording be stopped and not retained at any point during the call.
   Some of this information may be collected using cookies and similar tracking
   technology, as explained further in our Cookie Statement.
 * Information that we obtain from third party sources
   From time to time, we may receive personal information about you from third
   party sources (including from companies that provide marketing lead
   information), but only where we have checked that these third parties either
   have your consent or are otherwise legally permitted or required to disclose
   your personal information to us.
   The types of information we collect from third parties include your name and
   contact information and we use the information we receive from these third
   parties to provide you with information regarding our products and services,
   our industry insights and other direct marketing purposes.

COLLECTION PURPOSES, USE OF DATA

We collect personal information for the purposes of operating, maintaining,
protecting and improving our site, products, and services and to better
understand the preferences of our site visitors and to personalize your
experience on our site. We also use your personal information to communicate
with you via technical notices, updates, security alerts and support and
administrative messages so as to support our business functions, such as
customer support, fraud prevention, marketing, industry benchmarking and
analysis consistent with our legitimate business purpose, and legal and/or
regulatory functions. To do this, we may combine personal and non-personal
information, collected online and offline, including information from third
party sources.

SHARING AND DISCLOSURES OF PERSONAL INFORMATION

SingleStore will not rent or sell your personal information to others, but may
disclose personal information with third party vendors and service providers
that work with us, and as described in this Privacy Notice. For example, we may
share personal information about you including as follows:
 * Vendors, Consultants and Other Service Providers. We may share your
   information with third party vendors, consultants and other service providers
   who provide information systems or who are working on our behalf and require
   access to your information to carry out that work, such as to provide
   customer support, quality assurance, etc. These service providers are
   authorized to use your personal information only to the extent necessary to
   assist SingleStore in providing SingleStore products or services.
 * Third Party Applications & Services. SingleStore products and services may
   connect you to third party applications or services. If you choose to use any
   such third party applications or services, we may share information about you
   including your username and/or email address and such third parties may
   contact you directly as necessary. This Privacy Notice does not apply to your
   use of any such third party applications and services, and we are not
   responsible for how those third parties collect, use and disclose your
   information. We encourage you to review the privacy policies of those third
   parties before connecting to or using their applications or services to learn
   more about their information and privacy practices.
 * Compliance with Laws. SingleStore may be required to disclose personal
   information to authorities, law enforcement agencies, government agencies, or
   legal entities. We may disclose information by law, litigation, or as a
   matter of national security to:
   a) comply with valid legal process, including subpoenas, court orders or
   search warrants, or as otherwise authorized or required by law;
   b) in the event of an emergency that threatens an individual's life, health,
   or security; or
   c) to the extent permitted by applicable law in special cases in which we
   believe it is reasonably necessary to investigate, identify, or take
   preventive measures or bring legal action against someone who may commit or
   cause harm, fraud, abuse, or illegal conduct, such as a threat of harm to you
   or anyone else, interference with our rights or property, or interference
   with U.S. homeland or national security or public safety anywhere in the
   world.
 * Business Transfers. SingleStore may share or transfer your information in
   connection with, or during negotiations of any merger, sale of company
   assets, financing, or acquisition of all or a portion of our business to
   another company.
 * Aggregated or Anonymized Data. We may also share aggregated or anonymized
   information that does not directly identify you with third parties.
 * Marketing. In order to better understand our customers and to ensure we
   contact you on the products and services that you will care about we analyze
   pixel data from various websites hosting SingleStore advertisements. This
   data is then used for us to better understand our market and to focus our
   efforts on aligning our efforts with the people who want to hear more from
   us.

INTERNATIONAL TRANSFERS

Your personal information may be transferred to, and processed in, countries
other than the country in which you live. These countries may have data
protection laws that are different to the laws of your country. Specifically,
while our Website servers are located in the United States, and our affiliated
companies and third party service providers and partners operate around the
world. This means that when we collect your personal information, we may process
it in any of these countries.
However, we have taken appropriate safeguards to require that your personal
information will remain protected in accordance with this Privacy Notice.
If we transmit personal information across national boundaries, we make
reasonable efforts do so in compliance with any national laws that govern the
cross-border transfer of information. If you require more information, please
contact us using the contact details below.

DATA RETENTION

We retain personal information we collect from you where we have an ongoing
legitimate business need to do so or to comply with applicable legal
requirements.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize it or, if this is not possible
(for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.

OPT-OUT; NOTICE TO CALIFORNIA RESIDENTS

SingleStore allows you to opt-out of receiving advertisements based on your
interests. If you opt-out of Internet-based advertising, you will still receive
advertisements, but they will not be tailored to your interests. However, you
may still receive advertisements based on the content of the web page you are
visiting. Similarly, California Civil Code Section 1798.83 permits users of our
site that are California residents to request certain information regarding our
disclosure of personal information to third parties for their direct marketing
purposes. To make such a request, or to opt out of such advertisements or
third-party disclosures, please send an email to team@singlestore.com.

SECURITY

Security of all information is of the utmost importance for SingleStore. We use
technical and physical safeguards, including industry-standard encryption
technology, to protect the security of your personal information from
unauthorized disclosure. We also take reasonable efforts to ensure that only
authorized people and third parties have access to personal information.
Nevertheless, no service is completely secure and security measures cannot
prevent all loss, misuse or alteration of personal information; we are not
responsible for any damages or liabilities relating to any such incidents to the
fullest extent permitted by law. Where required under law, we will notify you of
any such loss, misuse or alteration of personal information that may affect you
so that you can take the appropriate actions for the protection of your rights.
SingleStore also reviews its security procedures periodically to consider
appropriate new technology and updated methods.
We also require that our third party service providers and channel partners
agree to keep all information we share with them confidential, and to use the
information only to perform their obligations pursuant to the agreements we have
in place with them. These third party service providers and channel partners are
expected to maintain privacy and security protections that are consistent with
SingleStore’s privacy and information security policies. While we provide these
third parties with no more information than is necessary to perform the function
for which we engaged them, any information that you provide to these third
parties independently of SingleStore is subject to their respective privacy
policies and practices.
Overall, SingleStore is committed to information security and is audited by
accredited and independent third parties for that effect. More information about
our current certifications can be found at singlestore.com/security.

CHANGES TO THIS NOTICE

SingleStore may change this Privacy Notice from time to time. If we make any
changes, we will notify you by revising the "Last Updated" date at the top of
this Privacy Notice and, in some cases, we may provide you with additional
notice (such as adding a Notice to our homepage or sending you an email
notification). If there are material changes to this Privacy Notice, we will
notify you more directly by email or means of a notice on the home page prior to
the change becoming effective. We encourage you to review our Privacy Notice
whenever you access any SingleStore products or services to stay informed about
our information practices and the ways you can help protect your privacy.
If you disagree with any changes to this Privacy Notice and do not wish your
information to be subject to the revised Privacy Notice, you will need to
deactivate your accounts with us and stop using this site and/or the SingleStore
products and services. Your use of any of the SingleStore site, products or
services after the posting of such changes shall constitute your consent to such
changes.

CONTACT US

Please feel free to contact us with any comments, questions, complaints or
suggestions you might have regarding the information practices described in this
Notice. You may send us an email at privacy@singlestore.com or write to us at:
SingleStore, Inc.,
534 Fourth Street,
San Francisco, California 94107
telephone: +1 855 463-6775.

CA ADDENDUM

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

Effective Date: January 2020
Last Reviewed: May 2020
This Privacy Notice for California Residents supplements the information
contained in our privacy policy above and applies solely to all visitors, users,
and others who reside in the State of California (”consumers” or “you”). We
adopt this notice to comply with the California Consumer Privacy Act of 2018
(CCPA) and any terms defined in the CCPA have the same meaning when used in this
notice.
Information We Collect
Our Website collects information that identifies, relates to, describes,
references, is capable of being associated with, or could reasonably be linked,
directly or indirectly, with a particular consumer or device (”personal
information”). In particular, our website has collected the following categories
of personal information from its consumers within the last twelve (12) months:
business contact information including name, organization, phone numbers and
email addresses.
Use of Personal Information
We may use, or disclose the personal information we collect for one or more of
the following business purposes:
 * To fulfill or meet the reason you provided the information. For example, if
   you share your name and contact information to request a price quote or ask a
   question about our products or services, we will use that personal
   information to respond to your inquiry. If you provide your personal
   information to purchase a product or service, we will use that information to
   process your payment and facilitate delivery. We may also save your
   information to facilitate new product orders or process returns (Legitimate
   Business Purpose).
 * To provide you with support and to respond to your inquiries, including to
   investigate and address your concerns and monitor and improve our responses
   (Explicit/Implied Consent).
 * To respond to law enforcement requests and as required by applicable law,
   court order, or governmental regulations (Legal Basis).
 * As described to you when collecting your personal information or as otherwise
   set forth in the CCPA (Regulatory Requirement).
 * We will not collect additional categories of personal information or use the
   personal information we collected for materially different, unrelated, or
   incompatible purposes without providing you notice (Explicit Consent).

Sharing Personal Information
We may disclose your personal information to a third party for a business
purpose, for example when we co-host events with partners registration details
are retained by both parties. When we disclose personal information for a
business purpose, we enter a contract that describes the purpose and requires
the recipient to both keep that personal information confidential and not use it
for any purpose except performing the contract.
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, SingleStore has not disclosed personal
information for a business purpose.
Sales of Personal Information
In the preceding twelve (12) months, SingleStore had not sold personal
information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights
regarding their personal information. This section describes your CCPA rights
and explains how to exercise those rights. Wider privacy requirement, including
GDPR and general privacy legislation are covered in the rest of this document.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about
our collection and use of your personal information over the past 12 months.
Once we receive and confirm your verifiable consumer request, we will disclose
to you:
 * The categories of personal information we collected about you.
 * The categories of sources for the personal information we collected about
   you.
 * Our business or commercial purpose for collecting or selling that personal
   information.
 * The categories of third parties with whom we share that personal information.
 * The specific pieces of personal information we collected about you (also
   called a data portability request).
 * If we sold or disclosed your personal information for a business purpose, two
   separate lists disclosing:
 * sales, identifying the personal information categories that each category of
   recipient purchased; and
 * disclosures for a business purpose, identifying the personal information
   categories that each category of recipient obtained.

Deletion Request Rights
You have the right to request that we delete any of your personal information
that we collected from you and retained, subject to certain exceptions, by
emailing us at privacy@singlestore.com. Once we receive and confirm your
verifiable consumer request, we will delete (and direct our service providers to
delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for
us or our service provider(s) to:
 * Complete the transaction for which we collected the personal information,
   provide a good or service that you requested, take actions reasonably
   anticipated within the context of our ongoing business relationship with you,
   or otherwise perform our contract with you.
 * Detect security incidents, protect against malicious, deceptive, fraudulent,
   or illegal activity, or prosecute those responsible for such activities.
 * Debug products to identify and repair errors that impair existing intended
   functionality.
 * Exercise free speech, ensure the right of another consumer to exercise their
   free speech rights, or exercise another right provided for by law.
 * Comply with the California Electronic Communications Privacy Act (Cal. Penal
   Code § 1546 et. seq.).
 * Engage in public or peer-reviewed scientific, historical, or statistical
   research in the public interest that adheres to all other applicable ethics
   and privacy laws, when the information’s deletion may likely render
   impossible or seriously impair the research’s achievement, if you previously
   provided informed consent.
 * Enable solely internal uses that are reasonably aligned with consumer
   expectations based on your relationship with us.
 * Comply with a legal obligation.
 * Make other internal and lawful uses of that information that are compatible
   with the context in which you provided it.
 * We are unable, for technical reasons, to do so; in which case we will provide
   additional controls, including pseudo-anonymization, to protect your data.

Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above,
please submit a verifiable consumer request to us by sending us a message to
privacy@singlestore.com. Only you, or a person registered with the California
Secretary of State that you authorize to act on your behalf, may make a
verifiable consumer request related to your personal information. You may also
make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability
twice within a 12-month period. The verifiable consumer request must:
 * Provide sufficient information that allows us to reasonably verify you are
   the person about whom we collected personal information or an authorized
   representative.
 * Describe your request with sufficient detail that allows us to properly
   understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we
cannot verify your identity or authority to make the request and confirm the
personal information relates to you. We will only use personal information
provided in a verifiable consumer request to verify the requestor’s identity or
authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45)
days of its receipt. If we require more time (up to 90 days), we will inform you
of the reason and extension period in writing. We will deliver our written
response electronically, at your option. Any disclosures we provide will only
cover the 12-month period preceding the verifiable consumer request’s receipt.
The response we provide will also explain the reasons we cannot comply with a
request, if applicable. For data portability requests, we will select a format
to provide your personal information that is readily useable and should allow
you to transmit the information from one entity to another entity without
hindrance, specifically by electronic-mail communication.
We do not charge a fee to process or respond to your verifiable consumer request
unless it is excessive, repetitive, or manifestly unfounded. If we determine
that the request warrants a fee, we will tell you why we made that decision and
provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
While SingleStore does not sell any personal information, you have the right, if
you are 16 years of age or older, to direct us to not sell your personal
information at any time (the “right to opt-out”). We do not sell the personal
information of consumers we actually know are less than 16 years of age, unless
we receive affirmative authorization (the “right to opt-in”) from either the
consumer who is between 13 and 16 years of age, or the parent or guardian of a
consumer less than 13 years of age. Consumers who opt-in to personal information
sales may opt-out of future sales at any time. To exercise the right to opt-out,
you (or your authorized representative) may submit a request to us by sending us
a message to privacy@singlestore.com.
Once you make an opt-out request, we will wait at least twelve (12) months
before asking you to reauthorize personal information sales. However, you may
change your mind and opt back in to personal information sales at any time by
visiting our website and sending us a message. We will only use personal
information provided in an opt-out request to review and comply with the
request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
Unless permitted by the CCPA, we will not:
 * Deny you goods or services.
 * Charge you different prices or rates for goods or services, including through
   granting discounts or other benefits, or imposing penalties.
 * Provide you a different level or quality of goods or services.
 * Suggest that you may receive a different price or rate for goods or services
   or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA
that can result in different prices, rates, or quality levels. Any
CCPA-permitted financial incentive we offer will reasonably relate to your
personal information’s value and contain written terms that describe the
program’s material aspects. Participation in a financial incentive program
requires your prior opt in consent, which you may revoke at any time.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users
of our Website that are California residents to request certain information
regarding our disclosure of personal information to third parties for their
direct marketing purposes. To make such a request, please send us an email to
privacy@singlestore.com.
 * Product
 * Cloud
 * On-Premises
 * Ingest Data
 * Tools and Monitoring
 * Security
 * Pricing
 * Request a Demo

 * Solutions
 * Why SingleStore?
 * Real-Time Analytics
 * Supercharge SaaS Apps
 * Scale Your Database
 * End Database Sprawl
 * Customers

 * Learn
 * Developer Hub
 * Forums
 * Events
 * Resources
 * Blog
 * News

 * Support
 * Support Plans
 * Support FAQ
 * Professional Services
 * Documentation
 * Training

 * Company
 * About Us
 * Leadership
 * Careers We're hiring
 * Partners
 * SingleStore.org
 * Contact Us

Twitter IconFacebook IconLinkedin In IconYoutube IconDiscourse IconGithub Icon
© SingleStore, Inc. |
Privacy Policy | Terms of Service | Legal Terms and Conditions